Bug details

Indesign Crashes Every time I Attempt to Change the Font With Arrow Keys

This just started happening this week. Every time I highlight my text, click on the font box, and attempt to cycle through fonts with my up and down arrow keys, Indesign freezes until I have to force it to quit.

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    Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    Need more info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded  · 

    We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

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      • Sanyam Talwar commented  ·   ·  Flag as inappropriate

        We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

        If you still face this issue even after updating, please submit the crash report to us.
        (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

        Also, please send the following information to santalwa@adobe.com :

        • Reproducible Steps – What were you doing when InDesign crashed?
        • Error snapshot or video recording of the issue.
        • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
        • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

        Adobe InDesign team

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