Bug details

Flashing screen

When trying to open Illustrator AND InDesign, the "new document" window that automatically pops up is white and just flashes on and off the screen. If I try to click out of the screen, it closes the whole program. I can't access any of my files.

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Becca Lutterschmidt shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

3 comments

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  • Joe commented  ·   ·  Flag as inappropriate

    I get the same issue, if you close that flashing window it the whole application closes out.

  • Joe commented  ·   ·  Flag as inappropriate

    I'm also having this same issue. Has anyone else reported this? I've tried to update first. That didn't work so I've tried a re-install. Same issue.

  • Becca Lutterschmidt commented  ·   ·  Flag as inappropriate

    Correction – it seems that it is a different pop-up window, not the new document one. Not sure what it is meant to say.

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