7402 results found

1. Workspace disappearing and not being able to get it back

   Sometimes all my right-handed Tools, that I carefully assembled in a workspace i like, disappear, like pages, Colors etc. Although being able to click them in den Window-Menu, nothing appears. The only way to get them back is to change to another workspace and re-create my own workspace piece by piece, which then might last a few weeks before not being able to use them again.

   Any ideas what goes wrong here?
   What should i check?

   Kind regards, Thomas

   8 votes

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   0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   As confirmed by some of the users on email that the issue is no longer reproducible with Id 14.0.1

   Closing the thread as fixed.

   -Abhinav
   InDesign Team

2. Cannot use to gray or white when using Presentation view

   Gray or white background not available when using Presentation view in 2017 CC InDesign. I've tried using multiple combinations of "W" and control, option, command, etc. to no avail.

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   3 comments  ·  Others  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the fix of the issue.

3. Scrolling too slow

   Adobe needs to improve scrolling speed. When using the slider, InDesign can't keep up with it.

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   3 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminPradeep Verma (Admin, Adobe InDesign) responded

   Which version of InDesign are you currently using and what is the operating system you are on? Does this happen in some specific cases or always for you?

4. [ID-4272090]Blank Save As dialog is displayed

   When I hit File > Save, it's like the Save box won't "charge". I don't have this issue with the previous version 20.5

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   7 votes

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   10 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Thank you for contacting us and bringing the issue in the latest release of Adobe InDesign to our attention. We sincerely regret the inconvenience this has caused and fully understand how disruptive such interruptions can be to your workflow.

   Our preliminary analysis indicates that this issue may be an isolated scenario. We have identified a workaround that can help resolve the issue.

   Please rename the following folders:

   – Rename the CEP folder to CEP.old from:

   • macOS: /Library/Application Support/Adobe

   • Windows: C:\Program Files (x86)\Common Files\Adobe

   If that doesn't help, rename the UXP folder to UXP.old from:

   • macOS: /Library/Application Support/Adobe and ~/Library/Application Support/Adobe

   • Windows: C:\Program Files\Common Files\Adobe and C:\Program Files (x86)\Common Files\Adobe

   Once done, relaunch InDesign and check again.

   —

   Adobe InDesign Team

5. History panel logs issues

   The history panel does not allow some actions to be undone. One is the act of stepping back several steps. As long as no new actions are done, you can step forward again, but as soon as you complete a new action, the inbetween steps disappear. The undo/redo history is also cleared; only new actions completed after that point can be undone. This is a problem because is makes it impossible to test various options and then quickly return to the original option, as I have often done in the past. Instead, the desired option must be set up again from scratch. (tested in v. 20.1, but also caused issues in older versions)

   • Actions logged appear to update/condense/disappear when switching to and from the Type tool. For example, if I create a text frame, enter some text, and then apply a stroke, the “Create text frame” option is no longer visible in the history panel, nor can it be undone with undo. If I create a 2nd text frame, all the previous steps for the first text frame disappear. Because “open” remains as the first action, it appears as if no other new actions were completed, but this is entirely false. Losing the ability to undo one’s actions is a serious hindrance. Undo history should not be cleared until the document is closed. I have also noticed there is sometimes a significant lag when switching to and from the text tool, and I suspect it has something to do with this. (tested in v. 20.1, did not notice before)

   • Many actions logged are too vague to identify, especially when multiple instances of the same action occur. It would be ideal if, instead of “Typing,” one would see “Typing 123…” Link updates could include a right click option to jump to the affected link. Alternately, selecting a step could select the affected text or object, or a page number could be made visible in the panel. It would also be helpful to save a thumbnail at certain points. (in all versions I have used, current version is 20.1)

   The history panel does not allow some actions to be undone. One is the act of stepping back several steps. As long as no new actions are done, you can step forward again, but as soon as you complete a new action, the inbetween steps disappear. The undo/redo history is also cleared; only new actions completed after that point can be undone. This is a problem because is makes it impossible to test various options and then quickly return to the original option, as I have often done in the past. Instead, the desired option must be set up again… more

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   1 comment  ·  Document/Pages  ·  Delete…  ·  Admin →
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6. [ID-4255594]Hidden spreads are included in Table of Contents

   When you hide spreads, their individual page numbers change appropriately, but when you look at the table of contents and update that, the hidden pages still appear and the page numbers do not match those shown on the pages themselves.
   I am using version 20.0.1 x64

   7 votes

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   3 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,

   Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

   —

   Adobe InDesign Team

7. Searching for fonts by Japanese name in the context taskbar is not reflected.

   Windows 10/11
   InDesign Ver. 20.0

   This is a trouble when searching for a font by keyboard input of the font name on the context taskbar and selecting from those listed.
   When searching by Kanji, Japanese, etc., the search is not reflected as a search list and returns to the font before the search was entered.
   If the font name is alphanumeric, it is normal, but if the font name is not alphanumeric, it cannot be searched.

   Original text (Japanese):

   コンテキストタスクバーでフォント名をキーボード入力して検索し、リストアップされるものから選ぶ場合のトラブルです。
   漢字や日本語などで検索をかけると、検索一覧として反映できず、検索入力する前のフォントに戻ります。
   英数字名のフォントであれば正常ですが、英数字名以外のフォント名が検索できない、という状態になっています。

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8. Alt+Mouse scroll - zoom in/out

   Windows: Alt+mouse scroll doesn't work as always to zoom in and zoom out.

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9. PDF/X-1a:2001 rendering is broken as of v18.4

   Exporting using the PDF/X-1a:2001 preset no longer works properly as of versions 18.4. When rendering plate separations for printing using AFGA Apogee prepress software (which has NOT been updated, nor has the OS), the PDF crashes the render and spits out an error. I've checked and confirm that PDFs worked as expected forever until v18.4 and 18.5, which both produce an error. Saving the PDFs as a postscript within Acrobat and distilling back into PDF/X-1a:2001 fixes the problem, so something is broken in InDesign.
   Apogee usually provides better error reports than the single "." in that screenshot, which suggests that it doesn't understand the nature of the problem.

   Exporting using the PDF/X-1a:2001 preset no longer works properly as of versions 18.4. When rendering plate separations for printing using AFGA Apogee prepress software (which has NOT been updated, nor has the OS), the PDF crashes the render and spits out an error. I've checked and confirm that PDFs worked as expected forever until v18.4 and 18.5, which both produce an error. Saving the PDFs as a postscript within Acrobat and distilling back into PDF/X-1a:2001 fixes the problem, so something is broken in InDesign.
   Apogee usually provides better error reports than the single "." in that screenshot, which suggests that… more

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   1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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10. Data merge panel blank

    Data Merge WAS failing to display data field placeholders in either existing documents or new ones. I'm getting a completely Data Merge blank panel when importing a new source file, and when opening an existing document with a linked file, I was only seeing a preview of one of the records.
    This persisted through a number of workspace configurations (most including a second monitor) until I broke the Data Merge panel off from the others, and cycled through the panel size presets (the up/down chevrons to the left of the panel title) - only once returned to 'standard' size did the Data Merge panel again display the merge tags, and allow the preview button to be clicked etc

    Data Merge WAS failing to display data field placeholders in either existing documents or new ones. I'm getting a completely Data Merge blank panel when importing a new source file, and when opening an existing document with a linked file, I was only seeing a preview of one of the records.
    This persisted through a number of workspace configurations (most including a second monitor) until I broke the Data Merge panel off from the others, and cycled through the panel size presets (the up/down chevrons to the left of the panel title) - only once returned to 'standard' size did… more

    7 votes

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11. Hebrew drops out

    Hebrew text in the middle of a sentence is dropping out when exported to PDF. There have been several occurrences in this project, but I've never seen this before. In the example PDF, I have a Hebrew word followed by a makeshift ellipsis [nonbreaking space + . + 1/6 em space + . + 1/6 em space + . + space] followed by two more Hebrew words. A GREP style changes the Hebrew words from the base font (Arno) to Taamey David CLM. As is, the first Hebrew word drops out.

    If I move the first Hebrew word back to the end of the previous line, it exports correctly. If I change the font of the spaces and periods between the Hebrew words, it exports correctly.

    Changing the font for the Hebrew to Times New Roman does not correct the drop out. Removing the GREP and manually styling the Hebrew also does not correct the drop out.

    I've attached two PDFs. One shows a hole in the text where the Hebrew should be. The second—in which I've changed the font of the spaces and periods between the Hebrew words, shows the complete—correct export.

    Any help would be greatly appreciated.

    1. Version 18.4
    2. Key mixed-language sentence of English and Hebrew with a non-Hebrew string interrupting the Hebrew. (It may be a requirement that the Hebrew begins the second or later line in the paragraph; that seems to be part of the pattern, but I can't confirm that.) Export to PDF.
    3. All Hebrew and English should export in full.
    4. Part of Hebrew is missing.

    Hebrew text in the middle of a sentence is dropping out when exported to PDF. There have been several occurrences in this project, but I've never seen this before. In the example PDF, I have a Hebrew word followed by a makeshift ellipsis [nonbreaking space + . + 1/6 em space + . + 1/6 em space + . + space] followed by two more Hebrew words. A GREP style changes the Hebrew words from the base font (Arno) to Taamey David CLM. As is, the first Hebrew word drops out.

    If I move the first Hebrew word back to… more

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    4 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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12. Across platform seamless real-time collaboration

    I think this issues is raised with the co-auther note, but it's slightly ambigious what's meant. Therefor I'll just restate that an option to collaborate and work seamless across workstations in the same InDesign document would be very helpful. Something similar to the Office-package in this regard would be amazing, where you can see what and where the other collaborators are editing and in what sections. It's a hassle to have multiple copies and remember to copy every edit into a masterfile in the end.

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    0 comments  ·  Cloud Documents (Beta)  ·  Delete…  ·  Admin →
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13. Place Illustrator cloud files

    Why can't I place Illustrator cloud files like how I can place Photoshop cloud files?

    7 votes

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14. InDesign 18.2 crashes/fails during PDF export for documents containing placed indd containing Adobe Fonts

    Problem/Actual Result
    I have Indesign files that have .indd files linked as images. Each time I export an Indesign file that has an .indd links, I receive the attached messages saying that the file cannot be exported.

    Steps to reproduce the issue:
    - I have exported each page to find out which assets are causing Indesign not to export, it is always an .indd asset.
    - I have tried removing any transparency from each of the .indd linkages
    - I have removed any transparency or object style on any bounding box an .indd file sits in.
    - I have tried removing any unused or empty layers in all of the .indd linkages
    - I have tried exporting Indesign files as Press Quality, High Quality Print and Small File size but no PDF can be produced.
    - I have tried saving the Indesign file and .indd linkages as IDML or INDT files, then resaving them as Indesign files, but no PDF is produced.
    
    - I have trashed all my preferences multiple times.
    - I have restarted my computer multiple times.
    - I have tested the above with multiple Indesign files and still receive the attached error messages

    Expected result:
    To successfully produce a PDF by using the File > Export function. The only way I can make a PDF currently is going to the Print dialog window and creating a PDF file but that is not desirable and very slow.

    Version of Indesign: 18.2 on a PC

    I'm worried this error occurring as I updated my Indesign software in the last two days.

    Problem/Actual Result
    I have Indesign files that have .indd files linked as images. Each time I export an Indesign file that has an .indd links, I receive the attached messages saying that the file cannot be exported.

    Steps to reproduce the issue:
    - I have exported each page to find out which assets are causing Indesign not to export, it is always an .indd asset.
    - I have tried removing any transparency from each of the .indd linkages
    - I have removed any transparency or object style on any bounding box an .indd file sits in.
    - I have tried… more

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    2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is available in the latest release of InDesign - version 18.2.1

    Please update your copy of InDesign to this latest version to get the fix.

    --

    Adobe InDesign team

15. Color Picker causes InDesign to Crash

    Every time I try to use the eyedrop Color Picker tool in InDesign it causes InDesign to crash and close. It will not allow me to drag the eyedropper to pick up a color, and if I try to drag the eyedropper it makes the color box freeze to where I cannot click "Ok" or "Cancel" and I need to press the "Esc" button on my keyboard to get out of the color box. Shortly after closing the color box, InDesign will crash and close. I have tried updating InDesign to the newest version, turning on/off my computer multiple times, sending crash reports every time the issue happens, creating a new file in InDesign, closing all other applications. When I look at the activity monitor on my Mac, it says InDesign is using 99%-101% CPU. I have a new (purchased 09/2022) MacBook M1 Pro with 16GB of memory, 500GB Flash Storage (494 GB available) Version 12.6 Monterey.

    1. Adobe InDesign 2023 Version 18.1

    2. Steps to Reproduce this issue: Every time I try to click the eyedropper tool to change the color of either text, a line, or a background box it will cause InDesign to crash. I created a new InDesign file to see if the issue will persist in a separate file and it crashed in the new file as well.

    3. Expected Result: I expect to click and drag the eyedropper tool to a part of a photo that has been placed in InDesign to capture the color to use for either text, a line, or a box.

    4. Actual Results: The color box freezes to where I cannot click "Ok" or "Cancel", then InDesign will crash and close on its own and ask if I want to send a crash report. I always say yes to sending a crash report.

    Every time I try to use the eyedrop Color Picker tool in InDesign it causes InDesign to crash and close. It will not allow me to drag the eyedropper to pick up a color, and if I try to drag the eyedropper it makes the color box freeze to where I cannot click "Ok" or "Cancel" and I need to press the "Esc" button on my keyboard to get out of the color box. Shortly after closing the color box, InDesign will crash and close. I have tried updating InDesign to the newest version, turning on/off my computer multiple times,… more

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    If you are still seeing this crash happening in InDesign, please do the following:

    1. do a screen recording
    2. attach a test file
    3. mention the OS version, InDesign version.

    Put the screen recording and test file in a shared drive and share the location of the same with us.

    Thanks,

    Adobe InDesign team

    
    

16. Word Import | BUG | Diacritic characters change language and formatting

    Hi together,
    if a Word docx or doc document contains text in italics that are not formatted using a character style diacritic characters will import to InDesign with:

    [1] Wrong language property. Instead of e.g. English (US) it will be Arabic
    [2] Formatting is in "Regular" and not in "Italic"

    For more details see this thread at the Adobe InDesign Forum:

    italics dropped for diacritic characters when importing Word docs
    davescottpeattie, Jan 26, 2023
    https://community.adobe.com/t5/indesign-discussions/italics-dropped-for-diacritic-characters-when-importing-word-docs/td-p/13531639

    Also see my reply in the same thread for some sample screenshots and attached documents:

    https://community.adobe.com/t5/indesign-discussions/italics-dropped-for-diacritic-characters-when-importing-word-docs/m-p/13532786#M512947

    Also note that the Word Import allows the creation of several character styles with no names and no properties in the recieving document! At best this is a disturbing thing…

    A workaround for that specific case was to copy/paste formatted from Word to InDesign.

    Regards,
    Uwe Laubender
    ( Adobe Community Expert )

    Hi together,
    if a Word docx or doc document contains text in italics that are not formatted using a character style diacritic characters will import to InDesign with:

    [1] Wrong language property. Instead of e.g. English (US) it will be Arabic
    [2] Formatting is in "Regular" and not in "Italic"

    For more details see this thread at the Adobe InDesign Forum:

    italics dropped for diacritic characters when importing Word docs
    davescottpeattie, Jan 26, 2023
    https://community.adobe.com/t5/indesign-discussions/italics-dropped-for-diacritic-characters-when-importing-word-docs/td-p/13531639

    Also see my reply in the same thread for some sample screenshots and attached documents:

    https://community.adobe.com/t5/indesign-discussions/italics-dropped-for-diacritic-characters-when-importing-word-docs/m-p/13532786#M512947

    Also note that the Word Import allows the creation… more

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    2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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17. JPG exports render horizontal "rips" in the image

    Exporting an image as a jpg is bugged and renders horizontal rips in the image. Easily seen in this photo of power lines. Compare with a png-export which looks fine.

    InDesign 17.4 on MacOS 12.6.3

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    2 comments  ·  PNG/JPEG/EPS Export  ·  Delete…  ·  Admin →
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18. I was wondering if booklet files will be cloud accessible/save-able in the future?

    Will booklet files (.indb) be able to be cloud based in the future?

    7 votes

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    1 comment  ·  Cloud Documents (Beta)  ·  Delete…  ·  Admin →
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19. text typed on path distorts when converted to outlines

    Using InDesign v17.2.1, text typed on a path becomes distorted when converted to outlines. As you'll see in the attached before/after images, the converted text is mostly okay, but the last few words become almost illegibly small. The characters also become reoriented relative to the path ... some characters are vertical, others upside-down. I've tried changing fonts, creating new documents, and typing on paths of different shapes, but the problem persists. I was hoping that this problem would be addressed in the latest update, but it wasn't.

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    7 votes

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    3 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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20. AdobeXMPScript v 17.2.0.20

    Windows 10

    Adobe InDesign CC2022 (v 17.2.0.20)

    ExternalObject.AdobeXMPScript = new ExternalObject( "lib:AdobeXMPScript" )

    returns

    ERROR: 52, I/O error
    Unable to load the AdobeXMPScript library!

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    7 votes

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    4 comments  ·  Scripting  ·  Delete…  ·  Admin →
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