1254 results found

1. InDesign fails to launch due to "Error: 0xc000012f"

   For the last week or so, I have not been able to open InDesign. It seems it is the only Adobe programme causing me problems.
   I've tried uninstalling and installing InDesign - nothing happens. I've sent a few bug reports, but haven't received any answer to how I get the programme to work.

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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Many internal as well as external factors can cause the InDesign application to crash/freeze/hang.

   Error 0xc000012f means that you lack the Microsoft Visual C++ Redistributable files which are prerequisites of the InDesign application.

   A few workarounds are listed at Fix crash issues with InDesign.

2. InDesign spacebar hand/zoom doesn't work when Brave browser is open on Mac

   I couldn't get the spacebar toggle to hand to work in InDesign - rebooted a few times and realized that it works fine as long as Brave browser is not open. Adobe updated a few days ago, and up until now it was working fine with the browser open. Any chance of a fix?

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   2 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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3. Fonts won't visibly load, but preflight is green. Close the doc and reopen - fonts work again.

   macOS Mojave 10.14.6
   InDesign 15.1 & 15.1.1

   When a document is open, some of the fonts will not visibly load. However when you go to Type > Find/Replace it shows there are no font issues. Preflight is green and all fonts are listed as "OK". We then immediately close the document and reopen it everything looks fine. When the same document is opened hours later the problem repeats itself.

   Notes:
   • It appears that fonts loaded from the Document Folder ONLY are OK.
   • Fonts that are loaded simultaneously in Font Book and the Document Fonts folder fail to display correctly.
   • We do not use Adobe fonts.
   • Fonts are typically either in Font Book, and/or they are in the Document Fonts folder for most of our jobs.
   • One of the InDesign files experiencing this bug was created in 2019.
   • Making a Press PDF while the fonts are bugged out creates a PDF that displays everything properly.
   • If I try to print the InDesign file with this font bug, the document fails to print and gives me the following error: “Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem.”

   Things I've tried:

   • Clearing font caches in macOS
   • Clearing the macOS Library Caches
   • Deleting the AdobeFnt.lst file in the Documents fonts folder
   • Moving Document fonts folder elsewhere, open the file, then move doc fonts back.
   • Repackaging the job
   • Turning off the Adobe Fonts service located in the Creative Cloud app
   • Leaving the document open for over an hour to see if fonts would load on its own.

   Bug replication:

   In some instances, moving the Document Fonts folder to the desktop, opening the file, close it and moving the Document Fonts folder back to its original location would trigger this bug. But it doesn’t work all the time. The steps below are more consistent with replicating the bug.

   1. Delete the AdobeFont22.lst from the Document Fonts folder.
   2. Open the document - fonts are broken (even though they are also loaded in the system). Preflight is green.
   3. Close document.
   4. Open the document again and the fonts load properly.

   We did not encounter this bug until 15.1.

   macOS Mojave 10.14.6
   InDesign 15.1 & 15.1.1

   When a document is open, some of the fonts will not visibly load. However when you go to Type > Find/Replace it shows there are no font issues. Preflight is green and all fonts are listed as "OK". We then immediately close the document and reopen it everything looks fine. When the same document is opened hours later the problem repeats itself.

   Notes:
   • It appears that fonts loaded from the Document Folder ONLY are OK.
   • Fonts that are loaded simultaneously in Font Book and the Document Fonts folder fail to display… more

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4. Hide Frame Edges Keyboard Shortcut is Not Working

   Mac OS Catalina 10.15.6
   Adobe InDesign 15.1.2
   Expected result: The keyboard shortcut (Control + Command + H) is supposed to show and hide frame edges.
   Actual result: The keyboard shortcut does not work. I've tried quitting InDesign and restarting. I've tried shutting down my Macbook and restarting. The keyboard shortcut still does not work.

   2 votes

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   4 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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5. InDesign Application Frame cannot be moved between desktops on macOS Monterey, via Mission Control

   The InDesign application frame cannot be moved between desktops on macOS Monterey via dragging the top edge of the window to the top of Mac desktop and then selecting a different desktop to drop it into in Mission Control. This is contrary to behavior in other programs such as Adobe Photoshop and Lightroom Classic. InDesign can be moved to a different desktop by dragging it to the left or right edge of the screen but it is preferable to have the functionality using the top of edge of the current desktop so the desired window can be chosen. I am running macOS Monterey version 12.5.1 and InDesign version 17.4. I'm not sure if this is a bug or intended product feature but is something I think would be nice to have.

   The InDesign application frame cannot be moved between desktops on macOS Monterey via dragging the top edge of the window to the top of Mac desktop and then selecting a different desktop to drop it into in Mission Control. This is contrary to behavior in other programs such as Adobe Photoshop and Lightroom Classic. InDesign can be moved to a different desktop by dragging it to the left or right edge of the screen but it is preferable to have the functionality using the top of edge of the current desktop so the desired window can be chosen. I am… more

   5 votes

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6. Unable to type certain Hebrew letters with Diacritics on Mac

   InDesign

   ID CC 2017-2021; Hebrew (Middle East English)
   Mac 10.14.6

   Description:
   On mac, some letters with diacritics has lost their ability to produce diactritics and no longer work.

   The letters and how to type them with Hebrew script installed on system:
   1. Vav Holam
   2. Vav Shuruk
   3. Shin
   4. Sin
   5. Lamed holam

   An InDesign document is attached with samples and explanations.

   Steps to Reproduce:
   1. On a mac, add Hebrew Script to you system language.
   2. Open InDesign Middle Eastern Version and create a text box with the a Right to left Text tool.
   3. While the system script is set to Hebrew, try to type the following letters with the following shortcuts:
   1. Vav Holam - Shift+u
   2. Vav Shuruk - Atl+u
   3. Shin - Shift+a
   4. Sin - Alt+a
   5. Lamed Holam - Shit+k

   Actual Result:
   1. Vav Holam - Shift+u Produce ו
   2. Vav Shuruk - Atl+u Produce ו
   3. Shin - Shift+u Produce ש
   4. Sin - Atl+u Produce ש
   5. Lamed Holam - Shit+k Produce ל

   Expected Result::
   1. Vav Holam - Shift+u Should Produce וֹ
   2. Vav Shuruk - Alt+u Should Produce וּ
   3. Shin - Shift+a Should Produce שׁ
   4. Sin - Alt+a Should Produce שׂ
   5. Lamed Holam - Shit+k Should Produce לֹ

   This was reported to Adobe Pre-Release on Oct 21, 2018 and nothing was done about it!

   This report contains another letter with diacritics (number 5) that can't be typed in InDesign.

   InDesign

   ID CC 2017-2021; Hebrew (Middle East English)
   Mac 10.14.6

   Description:
   On mac, some letters with diacritics has lost their ability to produce diactritics and no longer work.

   The letters and how to type them with Hebrew script installed on system:
   1. Vav Holam
   2. Vav Shuruk
   3. Shin
   4. Sin
   5. Lamed holam

   An InDesign document is attached with samples and explanations.

   Steps to Reproduce:
   1. On a mac, add Hebrew Script to you system language.
   2. Open InDesign Middle Eastern Version and create a text box with the a Right to left Text tool.
   3. While the system… more

   9 votes

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7. No tool type disable feature. Can't close.

   Adobe Indesign 2020.

   VERY ANNOYING. I can't even close the boxes. I have to save, quit app, and open again...EVERY TIME. This includes all the tool tips.

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8. Windows #@$!*&%^((@@)):[[

   Hello to the Adobe InDesign Geniuses! I write this with a heavy heart, I have been a mac holdout/Windows Defender when it comes to Adobe products (Photoshop) since the Mid 1990's If I had to guess, 1995 or 1996. I LOVE Adobe Products and have a huge distaste for Mac. I am reaching a breaking point with Windows, they are trying to make an OS SOOO much more and constantly causing problems, I just had to re install windows on 5 computers due to the latest update that I have yet to have one Windows tech support expert agree as to what the actual problem was, if there really was a problem with any windows patch..... I am seriously considering looking into a Chromebook. The only reason I have not jumped is.... No Photoshop, InDesign, Illustrator, Premiere Pro etc... I know Adobe has started to make some apps available on Android/Chrome OS, is there any hope of a full Suite? If so, any clues as to when? Thank you!

   Hello to the Adobe InDesign Geniuses! I write this with a heavy heart, I have been a mac holdout/Windows Defender when it comes to Adobe products (Photoshop) since the Mid 1990's If I had to guess, 1995 or 1996. I LOVE Adobe Products and have a huge distaste for Mac. I am reaching a breaking point with Windows, they are trying to make an OS SOOO much more and constantly causing problems, I just had to re install windows on 5 computers due to the latest update that I have yet to have one Windows tech support expert agree as… more

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9. Can't Save a PDF (low res)

   InDesign Beta
   File < Adobe PDF Presets < Low Res
   I then name the file and hit save
   It won't save or only saves 28% and the circle just spins.

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   0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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10. [ID-4256546]Bug when setting an even number as the start page number in a new document.

    Bug when setting an even number for the start page number when creating a new document

    1. Version of Adobe InDesign
       CC2025 (ver. 20.0) JP

    2. Steps to reproduce the issues
       Set any even number for the start page number on the Create New Document screen.

    3. Expected result
       An even page number will be displayed in Current Page Number as set.

    4. Actual resul
       The value set in the New Document screen will not be reflected, and “Current Page Number” will display “1”.

    As shown in the attached figure, when “Current Page Number” is inserted into a new document with the starting page number set to an even number, the document starts with “1”.
    (As long as the number set in the new document creation screen is an even number, any value will not be reflected and will become “1”).

    This phenomenon can be recovered by temporarily setting a different value in “Number & Section Option”.
    However, for users who are not aware of this behavior, it is sure to cause great confusion.
    It can also cause significant time loss in finding a solution.
    We have not been able to verify whether this bug is specific to the Japanese version, but we recognize that it is a very serious bug.
    We sincerely hope that the development team will fix it as soon as possible.

    <Japanese Comment>
    新規ドキュメント作成で開始ページ番号に偶数番号を設定すると発生する不具合

    InDesignのバージョン
    CC2025 (ver.20.0) JP

    問題の再現手順
    新規ドキュメント作成画面で、開始ページ番号に任意の偶数を設定する。

    予想される結果
    「現在のページ番号」に、設定通りの偶数ページ番号が表示される。

    実際の結果
    新規ドキュメント画面で設定した値は反映されず、「現在のページ番号」に「1」が表示される。

    添付画像のように、開始ページ番号を偶数番号に設定した新規ドキュメントに、「現在のページ番号」を挿入すると「1」から開始されます。
    （新規ドキュメント作成画面で設定した番号が偶数である限り、いかなる値であっても反映されず「1」となる）

    この現象は「ページ番号とセクションの設定」で、一時的に別の値を設定すれば回復します。
    しかしこの挙動を認識していないユーザーにとって、大きな混乱を招く原因となることは間違いありません。
    また、解決策を見つけるために大きな時間のロスを生む可能性があります。
    この不具合は日本語版固有の問題なのかは検証できていませんが、非常に深刻なバグであると認識しています。
    開発チームには早急に改善していただくよう切に希望します。

    Bug when setting an even number for the start page number when creating a new document

    1. Version of Adobe InDesign
       CC2025 (ver. 20.0) JP

    2. Steps to reproduce the issues
       Set any even number for the start page number on the Create New Document screen.

    3. Expected result
       An even page number will be displayed in Current Page Number as set.

    4. Actual resul
       The value set in the New Document screen will not be reflected, and “Current Page Number” will display “1”.

    As shown in the attached figure, when “Current Page Number” is inserted into a new document with the starting page… more

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    3 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is now available in the latest InDesign Release version 20.1 (Build 20.1.0.71), available via Creative Cloud Desktop application.

    
    

    Please update your InDesign application to this latest version to get the fix.

    
    

    --

    Adobe InDesign team

11. Import SVG, crashing indesign

    I'm on MAC and I'm using the latest versin of Indesign 16.2.1 and when i import an svg (who come Adobe XD), indesign do not respond and crash.

    1 vote

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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12. Major delay when changing page via the page up/down or double-clicking on the page icon

    Major delay when changing page via the page up/down or double-clicking on the page icon. Usually happens when you have first opened a document. For example when you apply the keyboard command Opt-Pagedown, the icon on the bottom left of the screen immediately shows the page has changed but nothing happens. Sometimes it wont redraw the new page until you click on the screen and this only works after some time has passed (approx 6-8 seconds after). This was always instant in previous versions. My settings for view are on >Typical and I have Type Contextual Control set to >OFF.

    Adobe InDesign 2023 version: 18.0.0.312

    Major delay when changing page via the page up/down or double-clicking on the page icon. Usually happens when you have first opened a document. For example when you apply the keyboard command Opt-Pagedown, the icon on the bottom left of the screen immediately shows the page has changed but nothing happens. Sometimes it wont redraw the new page until you click on the screen and this only works after some time has passed (approx 6-8 seconds after). This was always instant in previous versions. My settings for view are on >Typical and I have Type Contextual Control set to >OFF.

    … more

    4 votes

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13. Hidden content in pdf export

    Adobe InDesign CC 2017. While exporting the file into a PDF. In the PDF while searching for a word I found some sort of ghost fields (picture ghostfields.png). Then I found out that the problem is caused by graphics that we use internally. There are mostly more than just one graphic in one Illustrator file (picture illustratorfile.png). It is saved as an ai, not eps. InDesign exports the parts of those graphics that are actually not visible in InDesign (picture error2.png). I could not find out why, or how to solve it. And because of those ghost field you can not search for anything within the pdf. The only solution was to export the pdf, and then print the pdf with adobe pdf to create a new 'clean' pdf.

    Adobe InDesign CC 2017. While exporting the file into a PDF. In the PDF while searching for a word I found some sort of ghost fields (picture ghostfields.png). Then I found out that the problem is caused by graphics that we use internally. There are mostly more than just one graphic in one Illustrator file (picture illustratorfile.png). It is saved as an ai, not eps. InDesign exports the parts of those graphics that are actually not visible in InDesign (picture error2.png). I could not find out why, or how to solve it. And because of those ghost field you can… more

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    3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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14. InDesign 16.2.1 + Mojave still missing Create New Folder (cmd+shift+N) and Show Original (cmd+R)

    Adobe please fix this issue. It very frustrating that you can not create folder inside open/save window dialog with a shortcut. Every other program allows that. Am I the only one that is using keyboard shortcuts? This bug is there now for about half a year. Is it really so hard to fix this? Pleeeeeease.

    2 votes

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15. I work with book interiors. Have been reading about the nightmares designers have had adjusting the margins of text boxes

    I am not a cool millennial but I work with book interiors. Have been reading about the nightmares designers have had adjusting the margins of text boxes once there are several hundred pages and changing the master pages doesn't alter the actual position of the text boxes. Can I agree with the comments attached below -- to you Adobe company people -- don't **** off loyal users who were using Adobe before the millenials were born -- PLEASE STOP taking away features!!!!! I have recently updated to ID2021. Am I still going to have this bug -- as I now need to adjust the margins a tad away from the spine having just received the hard proof of a 500 page paperback. Thanks :-)

    Again Adobe, the upset stems from your same and recurrent problem (across your product "upgrades"), you don't get it: stop "taking away" features (especially default ones, like you changing the psd default "constraint proportion"... so bad).
    Add new options to old features if you think it improves, we'll click it ON if/when it's suits our type of work (or way of working), but don't (why???) take away what's there, works and have been working for ever.

    It's amazing the lack of knowledge (or depth of knowledge) you too often demonstrate about how your software are (day in-day out) being used/by whom/and for what kind of projects. Try test driving with people who have been working with them for more than 5 minutes, they might not be cool millennials, but they sure understand Indesign (and PSD, and AI...), and are not confused about "which software" to used for doing "what" well.

    For myself, it's sadly the number one complaint I have with Adobe. I use your software every day and find them truly amazing and I think Indesign is the top in it's field.

    I am not a cool millennial but I work with book interiors. Have been reading about the nightmares designers have had adjusting the margins of text boxes once there are several hundred pages and changing the master pages doesn't alter the actual position of the text boxes. Can I agree with the comments attached below -- to you Adobe company people -- don't **** off loyal users who were using Adobe before the millenials were born -- PLEASE STOP taking away features!!!!! I have recently updated to ID2021. Am I still going to have this bug -- as I now… more

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16. Indesign cuts off effects on PDF Export

    InDesign cuts off effects on PDF Exports if they get too large. (Also to mention... menues look different fot Font or Object Effects... someone realigned one of them and forgot the others.)

    Version of Adobe InDesign, InCopy or InDesign Server: CC 2017.1 with Tablefix
    Steps to reproduce the issues: Create a new Document that's wide enough e.g. 5000mm (happend to us on a big Banner) – Write Text - Use Effect "Bevel" - Export to PDF and watch it fail.
    Expected result: A Text with the applied effect
    Actual result: The Effect gets cut off (we almost printed a job like this...)
    Test file, screenshot, video or GIF capturing the issue (optional): see Attachments

    InDesign cuts off effects on PDF Exports if they get too large. (Also to mention... menues look different fot Font or Object Effects... someone realigned one of them and forgot the others.)

    Version of Adobe InDesign, InCopy or InDesign Server: CC 2017.1 with Tablefix
    Steps to reproduce the issues: Create a new Document that's wide enough e.g. 5000mm (happend to us on a big Banner) – Write Text - Use Effect "Bevel" - Export to PDF and watch it fail.
    Expected result: A Text with the applied effect
    Actual result: The Effect gets cut off (we almost printed a job… more

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

17. Nav bar size change ruins my web app layout

    Adobe have recently made the Nav bar at the bottom of the Publish Online interface fatter, unfortunately for my company, this means a carefully crafted web-app now has the Nav bar covering the lower part of my menu. It also on some PO documents, stays popped-up for much longer than 5 seconds, sometimes on single page documents, up to 15 seconds.
    Adobe say this is because they wanted to improve accessibility, but really they're messing with a space that shouldn't keep changing, as per the margin around PO documents they added earlier in the year. Improve the products - yes, but leave the PO document interface alone please, it's what we have to work within, if Adobe keeps changing it this wastes lots of designer time and makes us feel Adobe's agenda is more important that the views of paying subscribers.

    Adobe have recently made the Nav bar at the bottom of the Publish Online interface fatter, unfortunately for my company, this means a carefully crafted web-app now has the Nav bar covering the lower part of my menu. It also on some PO documents, stays popped-up for much longer than 5 seconds, sometimes on single page documents, up to 15 seconds.
    Adobe say this is because they wanted to improve accessibility, but really they're messing with a space that shouldn't keep changing, as per the margin around PO documents they added earlier in the year. Improve the products - yes,… more

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    0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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18. InDesign 17.0 crashes on launch after removing a previously installed CEP Extension

    Steps to reproduce in InDesign 17.0:

    1. Install a CEP extension folder manually to ~/Library/Application Support/Adobe/CEP/extensions
    2. Launch then quit InDesign
    3. Delete CEP extension folder installed in step 1
    4. Launch InDesign, it will crash when "Starting up panels"

    As a workaround deleting the following cache folder allows InDesign to launch again.
    ~/Library/Caches/Adobe InDesign/Version 17.0

    This was not an issue in ID 16.4

    InDesign 17.0
    Intel Mac running macOS 11.6.1

    1 vote

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    0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2022(v17.0.1.105). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —
    Adobe InDesign Team

19. Cannot turn auto-fit to default

    I am using Adobe InDesign CC 2018 13.0 for macOS (10.13.1). It seems that the auto-fit is default turned off right now. I changed the setting in Objet-Fitting-Framing Fitting Options and checked the box of Auto-fit with no documents open.

    However, I am still unable to set auto fit into default.

    Thank you.

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    1 comment  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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20. InDesign v 16.1, Mac OS 11.2.3 on M1 laptop. Adobe Typekit does not consistently load fonts into InDesign.

    Please check the Typekit usage and activation in InDesign. This is a huge problem that is slowing me down. I am trying to load Freight Neo Pro and it is missing intermittently from my files. Other fonts from Typekit have also done the same thing. I also use Suitcase Fusion to manage my own installed Fonts.

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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