1343 results found

1. Color Swatch Menu Closes Upon Right-Click

   1. Adobe InDesign v19.0 When I click the color swatches panel menu dropdown, the menu drops down, and I am able to edit existing swatches and I am able to add new swatches. The problem occurs when I attempt to right-click on a color or if I press the hamburger button at the top right of the panel. When I try to do either of these, the entire menu closes.
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   2 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,
   We have been able to reproduce the issue and it is currently under investigation.

   —

   Adobe InDesign Team

2. CC 2019 - Not all installed fonts show up in in search/font list

   When I select a word, want to change the font and type a font that I have installed, it doesnt show up in the search. It does show up in the list though.

   In the pictures, for example Alana and AnnabelleJF are in the List, but don't appear when searching for them. (Instead Andalus is showing, which didn't show in the list before...(???)

   If i click on the Adobe Fonts Tab ("find more"/"mehr suchen") of course it shows those, but its a big hassle searching for a font and always having to switch between tabs. All installed fonts should be showing on the left tab, even if they are from Adobe Fonts.

   When I select a word, want to change the font and type a font that I have installed, it doesnt show up in the search. It does show up in the list though.

   In the pictures, for example Alana and AnnabelleJF are in the List, but don't appear when searching for them. (Instead Andalus is showing, which didn't show in the list before...(???)

   If i click on the Adobe Fonts Tab ("find more"/"mehr suchen") of course it shows those, but its a big hassle searching for a font and always having to switch between tabs. All installed fonts should be… more

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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3. IDS on Windows: Extreme slowness in ExtendScript execution via SOAP connection (with weird workaround)

   SETUP

   • IDS Server 14.0.3.433 running on Windows Server 2019 (build 17763.864)

   • Local connection using "sampleclient.exe"

   • Two test scripts (attached):
     Slow script: "adobe-ids-win-slow.js" (approx 275 KB in size)
     Fast script: "adobe-ids-win-fast.js" (approx 275 KB in size)

   PROBLEM

   There are two scripts to compare. They are both of identical size, does nothing but declare a variable and return a string value. However, while execution of one of the scripts take a fraction of a second, the other script typically runs for > 10 seconds before completing.

   TESTS AND OBSERVATIONS

   1) This takes excessive time to run (typically 13 seconds on my test machine):

      C:\Users\Administrator\Desktop>"c:\Program Files\Adobe\Adobe InDesign CC Server 2019\sampleclient.exe" -host localhost:8190 c:\Users\Administrator\Desktop\adobe-ids-win-slow.js
      Script result (std__string): Done
   

   2) This completes quickly (typically in less than 0.1 seconds):

      C:\Users\Administrator\Desktop>"c:\Program Files\Adobe\Adobe InDesign CC Server 2019\sampleclient.exe" -host localhost:8190 c:\Users\Administrator\Desktop\adobe-ids-win-fast.js
      Script result (std__string): Done
   

   3) Adding the "-server" flag to the slow test will make it run fast, since the script isn't passed via SOAP but instead evaluated directly from local disk. This tells me the parsing of the ExtendScript statements isn't slow in itself so the difference seems to lie in the SOAP request handling.

   4) Now a really weird part: removing the very first space (before the comment on line 1) in "adobe-ids-win-slow.js" makes it run almost as fast as the fast script when repeating test 1) above. It turns out that "adobe-ids-win-slow.js" MUST start with a /* */-style comment in the very first byte to run fast; adding the space back, or removing the comment completely, makes it evaluate slowly again. I've tried other tokens such as semicolon, //-style comment, curly brackets etc but none had the same effect.

   5) In contrast to the change in 4), adding spaces before the comment, or removing the comment entirely, from "adobe-ids-win-fast.js" makes no difference in its evaluation performance.

   6) Another strange discrepancy is that even when "adobe-ids-win-slow.js" is modified to run fast using the change described in 4) above, the speed is still slower than the "adobe-ids-win-fast.js" variant. They both declare a string of same length but the data INSIDE the string is different, but while "adobe-ids-win-fast.js" completes in < 0.1 seconds the modified "adobe-ids-win-slow.js" takes closer to a full second.

   7) All of the tests above run at good speed (less than a second) when connecting to IDS 14.0.2.324 on macOS (tested with Catalina 10.15.7). The minor difference in speed between the slow and fast scripts seen in 6) is still present though, but is again eliminated if the "-server" option is used.

   OTHER COMMENTS

   I tried running Microsoft's Windows Performance Analyzer to capture what the slow IDS is doing during the long wait. I found that the overhead is located in calls from AFL (Adobe File Library) to the NT kernel, but without debug symbols I couldn't pinpoint it in more detail. My totally unconfirmed suspicion is that gSOAP/2.7 (as returned in the "Server" HTTP header in IDS connections) is applying some content sniffing to detect encoding, data format or other properties of the inlined script, but why this would only take place on Windows is a mystery, and it's also odd that the initial code comment would short-circuit this and improve performance dramatically.

   I've also tried disabling various Windows Security settings (Firewall, Virus & Threat Protection, Exploit Protection etc) in case that was interfering with network I/O but I've not found any improvement in that area.

   The slowness is not inherent in "sampleclient.exe" either since the root problem was first observed using our own HTTP client, as was the weird workaround of adding the comment string. I'm just using "sampleclient.exe" here to set up a self-contained test case.

   SETUP

   • IDS Server 14.0.3.433 running on Windows Server 2019 (build 17763.864)

   • Local connection using "sampleclient.exe"

   • Two test scripts (attached):
     Slow script: "adobe-ids-win-slow.js" (approx 275 KB in size)
     Fast script: "adobe-ids-win-fast.js" (approx 275 KB in size)

   PROBLEM

   There are two scripts to compare. They are both of identical size, does nothing but declare a variable and return a string value. However, while execution of one of the scripts take a fraction of a second, the other script typically runs for > 10 seconds before completing.

   TESTS AND OBSERVATIONS

   1) This takes excessive time to run (typically 13… more

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   1 comment  ·  InDesign Server (IDS)  ·  Edit…  ·  Delete…  ·  Admin →
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4. Files won't open

   Trying to open some files from File Explorer or within InDesign: Adobe Creative Cloud message states: "InDesign could not open "[file name]" because it has been created in a newer version - Adobe InDesign 19.4. You can convert and open this file but you may lose out on content created using the features specifgic to the latest versions. For the best experience, we recommend updating InDesign to the latest version." I am always updated since I use the auto-update feature for all products. If I attempt to use the "Update" link provided I get this message: "You're up to date!". If I use the "Convert File" link I get this Adobe Creative Cloud message: "Unable to convert "[file name]". You are not currently signed in to Creative Cloud. Please go to Help - Sign In and enter your Adobe ID. Restart InDesign, then try opening the codument again." I am already signed in so this is getting me nowhere to be able to open files I must access!

   Trying to open some files from File Explorer or within InDesign: Adobe Creative Cloud message states: "InDesign could not open "[file name]" because it has been created in a newer version - Adobe InDesign 19.4. You can convert and open this file but you may lose out on content created using the features specifgic to the latest versions. For the best experience, we recommend updating InDesign to the latest version." I am always updated since I use the auto-update feature for all products. If I attempt to use the "Update" link provided I get this message: "You're up to date!".… more

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5. Excel filter rejects custom Cell Range for 26-column sheets (.xlsx-only)

   Excel filter rejects custom Cell Range for 26-column sheets (.xlsx-only)

   Steps to reproduce the issues:
   1. Create a new document.
   2. Select File > Place, check Show Import Options, select attached Columns_26.xlsx file.
   3. Note nonstandard default Cell Range: A1:A@10 (should be A1:Z10).
   4. Enter custom (valid) Cell Range "A1:E5"

   Expected result:
   No error and a table containing cells A1 through E5.

   Actual result:
   Error message, "You have not entered a valid 'Cell Range'. (See attached screenshot.)

   This error is given for any sheet whose right-most column is a multiple of 26 (so Z, AZ, BZ, etc.). Place the attached Columns_52.xlsx with range "A1:E5", for example.

   Adding/removing a column (attached Columns_27.xlsx file) avoids the error.

   Versions of Adobe InDesign:
   CS6 through CC 2018.0, Windows and macOS

   Test files and screenshot of error attached.

   Excel filter rejects custom Cell Range for 26-column sheets (.xlsx-only)

   Steps to reproduce the issues:
   1. Create a new document.
   2. Select File > Place, check Show Import Options, select attached Columns_26.xlsx file.
   3. Note nonstandard default Cell Range: A1:A@10 (should be A1:Z10).
   4. Enter custom (valid) Cell Range "A1:E5"

   Expected result:
   No error and a table containing cells A1 through E5.

   Actual result:
   Error message, "You have not entered a valid 'Cell Range'. (See attached screenshot.)

   This error is given for any sheet whose right-most column is a multiple of 26 (so Z, AZ, BZ, etc.). Place the attached… more

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   Under Review  ·  3 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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6. Install Old version 2019 again

   Hello, I install new version Adobe 2020 Indesign. How i can install pvevious version 2019 again? Regards Mr. Krouzel. Thank s for your info.

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7. When opening InDesign 2020 files I get a message that the file is damaged. See screenshot. The same file will open with Adobe 2019.

   When opening the file in ID 2019, I get the message that links are missing. Perhaps ID 20 thinks that the file is damaged because the links are missing, so I get the damaged message.
   Using InDesign 2020 on a late 2015 iMac running MacOS 10.14.6, 32GB Ram

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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8. What about screenplay? Will InCopy replace Story?

   Hello everyone.

   I know that Story will be discontinued, and I noticed that the InCopy just came to play.

   I was happy to have a screen writing software that I have already paid for, even though I am an adobe client for it's video editing softwares.
   If InCopy is capable to assist me on writing, I will not need to spend more money on writing

   What I need from InCopy is what I had on story regarding to format, I mean: Scene Header, Action, Character, Parenthesis and Dialog... I just hit one key and I can swap between what I need and write the script without having to worry about format

   Can it be considered for a next update? Now, with the discontinuation of Story, there is no tool for screenwriting whatsoever. I really thought/wished/hoped that InCopy could and would take on that task

   Adobe is always so proud to be a complete production tool. It has even an ingesting and logging software... but the genesis of all that is the script
   And adobe just abandoned the birth of production... This is sad.

   Hello everyone.

   I know that Story will be discontinued, and I noticed that the InCopy just came to play.

   I was happy to have a screen writing software that I have already paid for, even though I am an adobe client for it's video editing softwares.
   If InCopy is capable to assist me on writing, I will not need to spend more money on writing

   What I need from InCopy is what I had on story regarding to format, I mean: Scene Header, Action, Character, Parenthesis and Dialog... I just hit one key and I can swap between what I… more

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9. Hide spread does not work with publish online

   InDesign v 19.0 - Publish Online
   I welcomed the fairly new 'Hide Spread' option, which is long overdue. But unless this is a bug, I am astonished that the hide spread feature does not work when you use the Adobe Publish Online option!?
   I think the initial message said the hidden pages will be excluded when exporting (to PDF I presume), but I assumed it would also work when using the Publish Online option!
   But my experience publishing online just now shows me the hidden pages are always included. I changed paste board set-up to 'Digital Publishing' in case that was needed (made no difference), and checked the preferences in case there was a specific option to take up (there wasn't).
   Frustratingly a search of Adobe help and Google did not reveal whether this feature should work in Publish Online, or whether it did not.

   It doesn't sound like a stretch to have that hide spread feature working on Publish Online, and it just seems like an error or massive oversight for it not to be included or referenced.

   InDesign v 19.0 - Publish Online
   I welcomed the fairly new 'Hide Spread' option, which is long overdue. But unless this is a bug, I am astonished that the hide spread feature does not work when you use the Adobe Publish Online option!?
   I think the initial message said the hidden pages will be excluded when exporting (to PDF I presume), but I assumed it would also work when using the Publish Online option!
   But my experience publishing online just now shows me the hidden pages are always included. I changed paste board set-up to 'Digital Publishing' in case that… more

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   1 comment  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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10. Adobe InDesign 15.1.2.: when I try to open a ID file, an "Open a document" alert appears.

    Fix or delete that bug.

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11. Flipped text in PDF created from Canva

    When placing a PDF with certain stylized fonts, the text is being flipped and enlarged. Seems to be specific to Mac OS.

    PDF docs have been created in Canva. They appear correctly when opened in Adobe Acrobat Pro, both on Windows and Mac. They are being placed in InDesign, and at that time the text titles being flipped and enlarged. I am working from v. 16.0.1. This was not an issue in previous versions. When I use png docs instead, and place those, I have no issues. I have been an Indesign user for about 3 years.

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    4 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is available in the latest InDesign release 16.2.1
    Please update to this latest version to get the fix.

    —
    Adobe InDesign team

12. Fonts only showing in drop down, cannot type them directly in

    InDesign 18.5

    Issue:
    Highlight text
    Click on the font Window (mine is displayed on right)
    begin to type in installed or adobe font, font does not populate

    When I type in a font, I expect to be able to populate it

    Wen I try to finish typing the font in the searchbar, it doesn't let me type in the next letter and just gives me a different font. Some fonts don't show up or do once and never again, yet are in font dropdown. This includes both installed OTC and installed Adobe fonts.

    screenshot 1: Trying to type in LTC Bodoni 175 but it stops at the L
    Screenshot 2: Trying to type in Battery but it stops at Battshion

    InDesign 18.5

    Issue:
    Highlight text
    Click on the font Window (mine is displayed on right)
    begin to type in installed or adobe font, font does not populate

    When I type in a font, I expect to be able to populate it

    Wen I try to finish typing the font in the searchbar, it doesn't let me type in the next letter and just gives me a different font. Some fonts don't show up or do once and never again, yet are in font dropdown. This includes both installed OTC and installed Adobe fonts.

    screenshot 1: Trying to type in LTC… more

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13. When I copy and paste from Illustrator CC into InDesign CC, instead of the vector art I get this text.

    <!-- Generator: Adobe Illustrator 22.1.0, SVG Export Plug-In -->
    <svg version=”1.1”
    xmlns=”http://www.w3.org/2000/svg” xmlns:xlink=”http://www.w3.org/1999/xlink” xmlns:a=”http://ns.adobe.com/AdobeSVGViewerExtensions/3.0/”
    x=”0px” y=”0px” width=”5.9px” height=”5.9px” viewBox=”0 0 5.9 5.9” style=”enable-background:new 0 0 5.9 5.9;”
    xml:space=”preserve”>
    <style type=”text/css”>
    .st0{clip-path:url(#SVGID2);fill:none;stroke:#231F20;stroke-width:0.421;stroke-miterlimit:3.864;}
    .st1{clip-path:url(#SVGID4);fill:none;stroke:#231F20;stroke-width:0.421;stroke-miterlimit:3.864;}
    </style>
    <defs>
    </defs>
    <g>
    <defs>
    <rect id=”SVGID_1_” width=”5.9” height=”5.9”/>
    </defs>
    <clipPath id=”SVGID_2_”>
    <use xlink:href=”#SVGID_1_” style=”overflow:visible;”/>
    </clipPath>
    <circle class=”st0” cx=”3” cy=”3” r=”2.8”/>
    </g>
    </svg>

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    4 votes

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    9 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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14. Misplaced dots in Nastaleeq Font rendering

    I'm using Adobe Indesign 2020 for an Urdu book. Most text is in Urdu and my font of choice is Mehr Nastaleeq. The text looks fine in MS Word using the font (see attached image) but In Design is not rendering certain words correctly (see attached image).

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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15. cannot create new document

    Adobe InDesign 2021 - When I click on "Create new document" I get a grey pop-up window where I cannot click on anything. Any suggestions?

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16. copy and paste. Text disappears from google docs to InDesign

    Hello,
    When I copy and paste from google docs to Adobe InDesign the text pastes in but then the page goes white and all the text disappears. If I click the text frame the words reappear and the text frame re-sizes and snaps down.

    I am currently on the latest version of Mac Big Sur and have updated to the latest version of Adobe InDesign of 16.3.2. Here are screenshots of the issue.

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    1 comment  ·  Document/Pages  ·  Delete…  ·  Admin →
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17. Search option is not working on EPUB fixed Layout

    I have found a problematic bug for .epub files exported from InDesign and opened in Adobe Digital Editions. The fixed layout epub file is not searchable.

    To note, an epub file exported from InDesign and marked as re-flowable does work.

    This is a SIGNIFICANT issue for me and here's why. I have a 700 page interactive book (includes embedded hyperlinks, videos, audio files) that needs to be distributed and opened by the general population and searchable.

    1) The design of the book is formatted per page and needs to remain as laid out in InDesign. This means we can NOT use the re-flowable option.

    2) For years, we've exported as INTERACTIVE PDF. This allowed users to open with the FREE Adobe Reader and enjoy all the embedded media and search. However, as an exported pdf format, Adobe Acrobat uses flash to play video and audio rather than a different means and as I'm told, due to the removal of flash, Adobe Reader will no longer allow for interactive pdfs to have audio and video controls. So that makes a PDF format not usable for this project. (infuriating!)

    3) Next Option: Publish to Online. However, this option does not allow for search and does not include password protection. Again, making this exported format not usable for my client.

    4) Next option: .Epub. On my mac, the same mac that creates the Indesign file, within Adobe Editions, the epub file works as expected. However, it does not work on any PC that we've tested. The fixed-format has an error and is not searchable and on some computers, the epub file will NOT even open in Adobe Digital Editions. Again, making this exported .epub file format unusable.

    IMPORTANT: Where does this leave me? What format can I use and distribute from InDesign?

    This seems LIKE A HUGE ISSUE for ADOBE and is very detrimental to my professional work.

    I've been told that Adobe Digital Editions is an end-of-life product and no longer has support. What application is InDesign exporting epub files to work in then? What other viewing options does my client have?

    Please help!

    I have found a problematic bug for .epub files exported from InDesign and opened in Adobe Digital Editions. The fixed layout epub file is not searchable.

    To note, an epub file exported from InDesign and marked as re-flowable does work.

    This is a SIGNIFICANT issue for me and here's why. I have a 700 page interactive book (includes embedded hyperlinks, videos, audio files) that needs to be distributed and opened by the general population and searchable.

    1) The design of the book is formatted per page and needs to remain as laid out in InDesign. This means we can NOT… more

    1 vote

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    0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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18. Roboto fonts not working in indesign

    I have tried everything to add Roboto fonts to creative cloud to be used in InDesign but nothing works. First, I click on the "f" in the upper right hand corner, and it just spins and spins saying loading. The next thing I tried was going to Adobe Fonts website and 'Activiating all Robot Fonts." Even though it shows as activated, Whenever I try to export my design it says following fonts (Roboto family) aren't currently available.

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    3 votes

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    1 comment  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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19. Table window does not show measurements when table is selected

    Adobe InDesign
    19.4
    Happens from time to time when the cahracters disappear completely or partially and gains functionality after quiting ID several times or restarting Mac.

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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20. Backwards apostrophe

    The "right-single-quote" mark (i.e. apostrophe) in InDesign is rendering backwards, ONLY with the font that I'm using (Acme Gothic). The apostrophe is correct with other fonts, and on other Adobe products (Illustrator and Photoshop). It's specifically when using this font, and in InDesign. It's even using the correct character (’) but it's appearing backwards. It also exports backwards in a PDF as well. I'm using Adobe InDesign 2020 on a Macbook Pro.

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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The ’ for the font Acme Gothic has been set to Mirrored in your text frame, that’s why it is rendering backwards.

    To change all instances of this, highlight it with the mouse, right-click, the choose ‘Load Selected Glyph in Find’. The Find/Change dialog opens with the selected glyph already in the Find Glyph field – its Unicode ID is 201B. To change the Glyph to the non-mirrored one, just type 2019 in the Unicode ID field . Then click Change All. It will change all instances of the mirrored apostrophe with the non-mirrored apostrophe.

    Hope it helps.

    —
    Adobe InDesign team