1337 results found

1. InDesign failing to start up

   I'm experiencing an issue where InDesign is repeatedly crashing during start up. The only fix I have found is unistalling and reinstalling which fixes the issue temporarily, but I am having to do this multiple times daily.

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2. text wrap issues

   Having text wrap issues. I tell the box to ignore text wrap but it seems to still be affected by text wrapping from other objects. OS10.14.1. InDesign14.0

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   3 votes

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3. pasting crash

   InDesign CC 13.1 — EVERY time I copy text from another program (PDF, email, Word, ANYTHING other text within InDesign), InDesign crashes immediately upon pasting into a text box within InDesign. No spinning beach ball. Just shuts down and closes. This is untenable and needs to be fixed. Productivity and my job depend on it. Can anyone please help solve this issue? Thank you.

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   3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

4. Fonts Issues with InDesign Files (18.5), file sync in OneDrive laptop keep show missing fonts.

   The same file was saved and synchronised in OneDrive. Laptop A can open it with no problem/no missing fonts, but laptop B have this missing font issue every single time it opens. Noted that 2 laptops are the same model, same spec and same version. Both has the same fonts installed as well.

   Please help.

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5. Big Sur - inDesign when I switch to another program (PSD/Ai for example) it quits like a spoiled child

   Once I switched from Mojave to Big Sur inDesign will not stay running unless I leave it as the main program.
   Font issue? Mentioned because that is my main issue with Big Sur at the moment -- errr.

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6. Multiple Bugs in CC17

   Display issue 1
   Random lines appeared on my screen. Baseline grid and guides were hidden as I was in Preview Mode, no explanation for these lines.

   Display issue 2
   Text doesn’t display correctly when I apply a different Paragraph Style Sheet. (It displays the text in both the original Paragraph Style and new paragraph style on top of one another, even though the new Paragraph Style is selected). I needed to deselect and reselect another paragraph of text to rectify the issue.

   Dialogue box issues
   Both videos show how I’m unable to select from the drop down menu in InDesign. In the first video I want to select the ‘Photoshop Path’ from the Clipping Path dialogue box, but am unable to do so.
   The second video show how I want to create a PDF (via File/Export) but I cannot change the PDF settings from the drop down menu.
   Needed to quit the program and restart to rectify the problem.

   Display issue 1
   Random lines appeared on my screen. Baseline grid and guides were hidden as I was in Preview Mode, no explanation for these lines.

   Display issue 2
   Text doesn’t display correctly when I apply a different Paragraph Style Sheet. (It displays the text in both the original Paragraph Style and new paragraph style on top of one another, even though the new Paragraph Style is selected). I needed to deselect and reselect another paragraph of text to rectify the issue.

   Dialogue box issues
   Both videos show how I’m unable to select from the drop down menu… more

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   2 votes

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7. screen flickering sonoma

   I know this is a known issue, but after 4 months, I would have hoped that a fix would have been developed by now. My fault for now researching before upgrading to Sonoma, but come on guys. I seriously can't believe how terrible my experience has been with both the new Macs and Adobe software. I have been doing design for 18 years, and have never had as much trouble in that time as I have had from both company's products in the last year. This is ridiculous! It is unfortunate for users that we have no other viable options to move to.

   I know this is a known issue, but after 4 months, I would have hoped that a fix would have been developed by now. My fault for now researching before upgrading to Sonoma, but come on guys. I seriously can't believe how terrible my experience has been with both the new Macs and Adobe software. I have been doing design for 18 years, and have never had as much trouble in that time as I have had from both company's products in the last year. This is ridiculous! It is unfortunate for users that we have no other viable… more

   4 votes

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8. Hyperlinks to text anchors deleted when exporting to PDF and using Adobe World-Ready composers

   The Adobe World-Ready composers break hyperlinks to internal text anchors when the document is exported to PDF.

   Internal document links are composed of a source and a destination. The hyperlinks seem to get dropped when the destination is in a paragraph that uses one of the World-Ready composers.

   The hyperlinks appear to work correctly in the hyperlinks panel within InDesign. It's only once the file is exported to a PDF and opened in a program like Acrobat that this issue becomes apparent. When reviewing the output in Acrobat, the destination no longer appears to be present in the document at all.

   This does not seem to be a problem when Adobe Single-line Composer or Adobe Paragraph Composer are used, but this is not always a realistic solution.

   This is an issue in at least the last 2 major versions of InDesign (19.X and 20.X).

   The Adobe World-Ready composers break hyperlinks to internal text anchors when the document is exported to PDF.

   Internal document links are composed of a source and a destination. The hyperlinks seem to get dropped when the destination is in a paragraph that uses one of the World-Ready composers.

   The hyperlinks appear to work correctly in the hyperlinks panel within InDesign. It's only once the file is exported to a PDF and opened in a program like Acrobat that this issue becomes apparent. When reviewing the output in Acrobat, the destination no longer appears to be present in the document at… more

   3 votes

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9. Open more than one InDesign file

   InDesign gets really slow after opening more than one document at a time

   The Problem ist, that the Users can open more than one but InDesign get slower an slower, till you have to wait a couple of minutes until you can work on the selected item.
   If we kill the InDesign Process via. TaskMananger an reopen the document, everythings works fine, but this can't be the final solution.
   The problem happens in aller InDesign 15 Versions.
   There ist no performance issue on the Win10 Computers. The Computer is running on 50-70%.
   Anyone got the same Problem and have a solution?

   InDesign gets really slow after opening more than one document at a time

   The Problem ist, that the Users can open more than one but InDesign get slower an slower, till you have to wait a couple of minutes until you can work on the selected item.
   If we kill the InDesign Process via. TaskMananger an reopen the document, everythings works fine, but this can't be the final solution.
   The problem happens in aller InDesign 15 Versions.
   There ist no performance issue on the Win10 Computers. The Computer is running on 50-70%.
   Anyone got the same Problem and have a… more

   4 votes

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10. images pixelated when rotated

    When I place an image into InDesign it imports high res, but when the image is rotated, it becomes severely pixelated. Even when the image rotation is a small degree - just a few degrees even. The image preview becomes distorted severly and changes distortion with every degree of rotation. I should mention that I am a professional graphic designer with over 20 years of experience so I have tried all of the obvious fixes - switched view to "overprint preview", set display performance to "High Quality", deleted preferences.. I have done everything imaginable. Running a machine with 3 GB of RAM so should be fine there... contacted Adobe Customer Support and he could not resolve the issue. Says that he tried it on his end (also with high res images) and he is experiencing the same issue. Said that it is to be expected from the software. We aren't talking about a mild amount of pixelation or distortion here. As soon as you rotate, it gets REAL ugly REAL quick lol. I just refuse to believe that InDesign is that poor at image previewing. There has to be another solution to this. Example shown here is a scanned image, 720ppi - look at the lines under the logo at the top. And this is a flattened JPEG. HELP!!!! I can't be the only one experiencing this.

    When I place an image into InDesign it imports high res, but when the image is rotated, it becomes severely pixelated. Even when the image rotation is a small degree - just a few degrees even. The image preview becomes distorted severly and changes distortion with every degree of rotation. I should mention that I am a professional graphic designer with over 20 years of experience so I have tried all of the obvious fixes - switched view to "overprint preview", set display performance to "High Quality", deleted preferences.. I have done everything imaginable. Running a machine with 3 GB… more

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11. Indesign and Illustrator latest version unusable

    I’m very angry because the latest version of indesign (17.3) is virtually unusable. If I select an image or text box on a layout I get a spinning wheel for 10 - 15 seconds. If I try to move something - spinning wheel 10-15 seconds. Even Adobe Illustrator 26.4 behave this way.

    I downgraded to indesign 16.4.2 and Illustrator 25.4.6 because I cannot work this way. Previous versions did not behave this way on this same condition and computer.

    These are the comments to your workarounds:

    1. For many of the users the issue got fixed after updating InDesign to a newer version. NOTHING CHANGES.

    
2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc. NO THIRD-PARTY APPLICATIONS INSTALLED
.

    1. For few, the issue was intermittent and is no longer reproducible. INTERMITTENT, EVERY 5 MINUTES OCCURS
.

    2. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc. NO PLUGIN INSTALLED.

    iMac (Retina 5K, 27-inch, 2020), MacOS Big Sur 11.6.7, 64Gb RAM, 1 SSD drive 2 TB, AMD Radeon Pro 5700 8 GB.

    Please don't tell me to upgrade to Apple last OS, I don't want to do it.

    I’m very angry because the latest version of indesign (17.3) is virtually unusable. If I select an image or text box on a layout I get a spinning wheel for 10 - 15 seconds. If I try to move something - spinning wheel 10-15 seconds. Even Adobe Illustrator 26.4 behave this way.

    I downgraded to indesign 16.4.2 and Illustrator 25.4.6 because I cannot work this way. Previous versions did not behave this way on this same condition and computer.

    These are the comments to your workarounds:

    1. For many of the users the issue got fixed after updating InDesign to a… more
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12. Updating Excel file causes crash

    InDesign 2021 on Mac 10.14.6
    Clicking link to update file causes immediate crash.
    A quick internet search finds that his been a long ongoing issue. (Maybe fixed at times? I'm not seeing posts for 2021 version.)

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13. New document 'Command N' not working.

    I know you have are already looking at this issue, but I have attached a PDF of active applications and plug-ins on my Mac which help you diagnose this issue.

    Macbook Pro 16" 2019 running OS 10.15.5 (19F101)

    Thanks

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14. Hyperlinks between documents in a book file don't work

    I am producing an interactive pdf with hyperlinks to move between pages within the pdf.

    I am doing this using a book file containing 22 indesign documents however some of the links do not work.

    All of the hyperlinks within each document work fine but any that link between the documents just send you to the first page in the book and not to the specified page.

    I am using InDesign CC 13.0.1 on Mac OS High Sierra 10.13.3

    I have produced interactive pdfs in this way before without any issues so this has become broken in one of the recent indesign updates.

    All of the files are stored on our server and there is a workaround which is to copy all of the files on to my local hard disk, but this is not ideal.

    I am producing an interactive pdf with hyperlinks to move between pages within the pdf.

    I am doing this using a book file containing 22 indesign documents however some of the links do not work.

    All of the hyperlinks within each document work fine but any that link between the documents just send you to the first page in the book and not to the specified page.

    I am using InDesign CC 13.0.1 on Mac OS High Sierra 10.13.3

    I have produced interactive pdfs in this way before without any issues so this has become broken in one of… more

    13 votes

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    6 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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15. Learn easy methods to fix cash app not working problem:

    If you are facing a cash app not working issue then you can fix this by checking for various things. First of all check for the internet connection, then ensure that your account has sufficient balance to fulfill the payment. If the issue is not caused because of this issue then you can contact the support team to know other possible causes.
    https://www.cashapphelp.net/blog/cash-app-not-working/

    1 vote

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    2 comments  ·  PDF Comments  ·  Delete…  ·  Admin →
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16. InDesign CC 2018 stalls to a spinning beachball right after opening for a brief time

    On first opening InDesign in Sierra 10.2.4, after a couple of seconds of not taking any action, InDesign stalls briefly—about 3 to 4 seconds—not allowing any new action during that time. There is just a spinning beachball. I can postpone the beachball by immediately opening a menu; but after mousing away from the menu the beachball comes back. Not sure if it is trying to load something, but I currently don't have any extra extensions installed. I tried resetting preferences and removing all user install scripts, but it still did it. It's consistent every time I open the new version. I did not carry forward preferences from previous versions. My CC library is synced and not showing any connection issues. Not a major bug, sort of the equivalent of tripping over the same spot of carpet whenever you enter into a room.

    On first opening InDesign in Sierra 10.2.4, after a couple of seconds of not taking any action, InDesign stalls briefly—about 3 to 4 seconds—not allowing any new action during that time. There is just a spinning beachball. I can postpone the beachball by immediately opening a menu; but after mousing away from the menu the beachball comes back. Not sure if it is trying to load something, but I currently don't have any extra extensions installed. I tried resetting preferences and removing all user install scripts, but it still did it. It's consistent every time I open the new version.… more

    13 votes

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    41 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue and allowing us some time to complete our investigation into the issue.
    As the part of our investigation, we had reached out to many of you personally over email and we could come up with the below mentioned findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For the majority of the users the issue was intermittent and is no longer reproducible.
    3. We also found few cases where the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    Please note that we have created separate threads for these issues and we are now working towards resolving them.

    However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each of the root causes separately and effectively.
    If you are facing any slowness in InDesign or seeing any other performance issue, we request you vote for the relevant thread or create a new thread specifying the action/workflow which is slowing you down.
    We seek your support in our continuous effort to improve InDesign.

    -InDesign Team

    Hello All,

    Thank you for reporting the issue and allowing us some time to complete our investigation into the issue.
    As the part of our investigation, we had reached out to many of you personally over email and we could come up with the below mentioned findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For the majority of the users the issue was intermittent and is no longer reproducible.
    3. We also found few cases where the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    Please note that we have created separate threads for these issues and we are now working towards resolving them.

    However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created… more

17. keyboard shortcut issues

    keyboard shortcuts (e.g. T for text tool, V for select tool) do not consistently work. Sometimes I'll press them and nothing will happen

    3 votes

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18. Align panel issues

    I'm using v 18.3 on mac.

    My align panel isn't completely viewable and looks different that it ever has before. The normal options are gone. Also, in the top toolbar, the align tools only show up when I try to align objects. The tools don't appear when I attempt to align text boxes.

    I've attached a screenshot showing how the toolbar has always looked when I've selected assets to align, one showing how those options are gone unless I'm aligning objects, and a final one of the align panel. This has been very frustrating.

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    •  

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    3 votes

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    0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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19. [BUG] PDF export creating with hidden attribute

    We are an enterprise customer who haven't been able to get anywhere with the following:

    Issue occurs on Ventura 13.1 and Adobe InDesign 18.1.

    When exporting a PDF file to Mac desktop the file exports as expected.
    When exporting to a remote SMB share file creates with "Hidden" file attribute applied making the file invisible for those who do not have "Show hidden files" enabled.

    This is the same file, from the same computer at the same time with the only difference being the remote location.

    • Tested on two different Imac's (None apple silicon) running Ventura 13.1

    • Tested to two different SMB file shares ( Dell EMC Unity running SUSE Linux Enterprise (SLES) )

    • Confirmed issue is present on a brand newly created InDesign file.

    • PDF files created via Microsoft Word and saved to the same location do not experience this issue.

    • Confirmed no file inheritance permissions are set on the parent folder they are being dropped into.

    • Occasionally it will work as intended once and then fail to work for subsequent attempts.

    • issue is also present when opening a PDF via Adobe Acrobat V22.003.20281 and using this to save a PDF copy to the remote file location.

    Current work around:

    Export file to desktop and then copy to file share. File creates as extended.

    We are an enterprise customer who haven't been able to get anywhere with the following:

    Issue occurs on Ventura 13.1 and Adobe InDesign 18.1.

    When exporting a PDF file to Mac desktop the file exports as expected.
    When exporting to a remote SMB share file creates with "Hidden" file attribute applied making the file invisible for those who do not have "Show hidden files" enabled.

    This is the same file, from the same computer at the same time with the only difference being the remote location.

    • Tested on two different Imac's (None apple silicon) running Ventura 13.1

    • Tested to two… more

    2 votes

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    2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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20. blank screen when switching displays

    When I have a file open in InDesign 2025 on my MacBook Pro (14-inch, Nov 2023, 15.3.1) and switch between using the built-in display and an external monitor, the document view becomes completely black/blank, though all toolbars remain visible and functional.

    Steps to Reproduce:
    1. Open a file in InDesign on a MacBook Pro.
    2. Close the MacBook lid, connect to an external monitor, and wake the computer.
    3. The InDesign window stays open, toolbars are visible, but the artwork area is completely blank.
    4. Selecting all (Cmd + A) reveals bounding boxes, but no image or text is visible.

    This also happens in reverse:
    • If I’m working on an external monitor, then unplug it and open the MacBook to work, the same issue occurs.
    • My MacBook is always closed when connected to an external display, and I use an external keyboard and trackpad.

    Expected Result:
    • The document area should remain visible and fully functional when switching between the MacBook’s display and an external monitor without needing to restart InDesign.

    Actual Result:
    • The document area turns black/blank, preventing any interaction with the artwork.
    • Toolbars, menus, and selection boxes remain functional, but the contents of the document are completely invisible.

    Temporary Workaround:
    • Saving the file, quitting InDesign, and reopening fixes the issue temporarily.

    Additional Info:
    • OS, external display firmware, and InDesign are all up to date and have been happening for over a year.
    • Issue persists across different external monitors.
    • Unclear if this is an Adobe or macOS issue.

    There is a thread here with other people having the same exact issue:
    https://community.adobe.com/t5/indesign-discussions/indesign-blank-window-when-switching-displays/td-p/14394779

    When I have a file open in InDesign 2025 on my MacBook Pro (14-inch, Nov 2023, 15.3.1) and switch between using the built-in display and an external monitor, the document view becomes completely black/blank, though all toolbars remain visible and functional.

    Steps to Reproduce:
    1. Open a file in InDesign on a MacBook Pro.
    2. Close the MacBook lid, connect to an external monitor, and wake the computer.
    3. The InDesign window stays open, toolbars are visible, but the artwork area is completely blank.
    4. Selecting all (Cmd + A) reveals bounding boxes, but no image or text is visible.

    … more

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