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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
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1410 results found

  1. subscription status.

    I get the following message at random times when launching InDesign - I do not have issues when launching other Adobe Products and I can have PS open and launch ID and still get this issue so I have to believe that this is a issue with ID.

    Message:

    Adobe
    We’re still having connection problems

    We can’t verify your subscription status.

    We can’t reach the Adobe servers. This may be because you’re not connected to the internet. Check your connection and try again below. If you’re still having issues, please see our connectivity troubleshooting guide.

    2 votes

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    0 comments  ·  Performance/Usability  ·  Admin →
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  2. text wrap issues

    Having text wrap issues. I tell the box to ignore text wrap but it seems to still be affected by text wrapping from other objects. OS10.14.1. InDesign14.0

    3 votes

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  3. High Cpu Usage indesign 2021-2022-2023-2024 versions...

    Hello, unfortunately I have this problem too, it constantly uses 30% of the processor when idle, I tried everything, but the problem is completely related to the new indesign versions. Adobe has not made a fix on this issue yet, when will you fix it, Adobe?

    I never experienced this problem in old versions. This problem is valid for 2021-2022-2023-2024 versions.

    I tested by installing all Indesign versions on my computer and found that the only problematic versions were versions 2021 and above.

    From the attached images, you can see the CPU usage of the 2020 version and the 2021…

    5 votes

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    0 comments  ·  Performance/Usability  ·  Admin →
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  4. Critical : can't sync fonts from Adobe

    Critical : can't sync fonts from Adobe :

    Hello, just like this guy below :

    Help! Unable to activate fonts InDesign 2019

    I can't sync fonts on indesign from Adobe Fonts. Nothing works. Tried everything.

    Tried syncing them from the Adobe Font website, tried in Indesign, uninstalled all indesign versions, restarted preferences, uninstalled adobe cloud.

    tried everything,

    Deactivating fonts on adobe font website, reactivating them. Doing the same in the cloud app. No fix.

    FONTS HAVING ISSUES : Source Sans pro, Open Sans, League Gothic, Fire Sans , Fire Sans 2.

    The error message is : "unable to sync…

    6 votes

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    6 comments  ·  Others  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We’ve seen this issue happen when you have the same Font already installed on your machine.

    So you may try going to where your Fonts are installed on Windows machine – (Control panel > Fonts) and uninstall/remove the Fonts that you are unable to Sync from Adobe Fonts.

    Hopefully, the problem should get resolved.

    Adobe InDesign team

  5. adobe color themes sign in

    In Indesign, the Adobe Color Theme panel says that I need to sign in to access my swatches. I am already signed in, so what is the issue?

    2 votes

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    1 comment  ·  Colors/Swatches  ·  Admin →
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  6. Data Merge ignores files when a header field is called 'table'

    If Data Merge tries to select a data source where one of its header fields is called 'table' (all lowercase), it fails to import (InDesign v 13.0.1). It doesn't seem to matter which column it's in, but changing it to anything else (e.g. 'Table' with uppercase 'T') seems to fix it.

    Tried it on 2 machines, same result. Adobe Customer Care on Twitter confirmed they could replicate it and suggested I post it here.

    Short video attached illustrating the issue.

    4 votes

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    1 comment  ·  Others  ·  Admin →
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    Under Review  ·  amaarora responded

    Hi,
    Thanks for reporting the issue. We are able to reproduce the bug.

    -Aman

  7. Text Frame Otpion

    Text hops around in text box from top to bottom when moving text frame. I have seen a lot people online having the same issue. Only work around, and it's just that a work around not a fix, every time you place text you have to go to Object>Text Frame Options>Baseline Option and click "Use Custom Baseline Grid". Doing this every single time I place text is getting rather tedious. Just encountered bug today, restarted both indesign and imac, the bug stayed. About to re-install indesign all together.

    4 votes

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  8. the document window extends below the bottom of screen

    One file is open and you have the document window filling all available real estate besides the tool windows, when a second file is opened, the document window extends below the bottom of screen and must be resized again to view the info at the base. This issue was not apparent on pre CC Indesign

    4 votes

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    2 comments  ·  Adjust Layout  ·  Admin →
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  9. pannels

    sometimes panels like Links, Layer are not opening by command or clicking in Window menu, then I got a solution for this issue i.e. change the workspace to another and comeback to your old one, it will help you. But it'll be an issue for everyone else. So please solve this issue in next update.

    1 vote

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    0 comments  ·  UI/UI Scaling  ·  Admin →
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  10. GPU Accelerated Preview Issues on Windows 11

    InDesign 2025 & 2026 (v21.0 & v20.5.1)
    PC running Windows 11 Pro
    CPU: AMD Ryzen 9 9950X3D 16-Core Processor
    GPU: NVIDIA GeForce RTX 5070 Ti
    Display: ASUS ProArt PA279CRV @3840x2160
    RAM: 64GB DDR5 @6000 MT/s
    Storage: Samsung SSD 9100 PRO 2TB

    There are mainly 3 issues, that have not improved with the new version:

    1. Animated zoom is broken; it's laggy, and does not zoom in on the actual point of focus where you click with your cursor, making it worse and slower to use than CPU Preview's regular zoom, and in many cases it literally zooms you in on…

    1 vote

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    0 comments  ·  Performance/Usability  ·  Admin →
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  11. button value

    Broken in 18.3 and 19.5: Non-ASCII text in the "Button Value" field in the "Buttons and Forms" panel fails to export to interactive PDF.

    To reproduce this issue:
    1) Create a radio button
    2) Add non-ASCII text to the "Button Value" field
    3) Export to Interactive PDF
    4) Look at the mouseover tooltip and see that the Button Value has lost any glyphs beyond U+00FF.

    I've attached a PDF file demonstrating the issue.

    2 votes

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    0 comments  ·  Accessibility  ·  Admin →
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  12. Import PDF Comments - New Bugs identified

    We're facing below issues in the new feature, called 'Import PDF Comments':

    (1) If text frames are overlapped and grouped, PDF comments are not embedding correctly, also updating in wrong places (please refer the attachment 1Error1.png)
    (2) PDF comments are not embedding correctly for the grouped frames (please refer the attachment 2    Error2.png)
    (3) PDF comments are not embedding correctly for the sub-frames (please refer the attachment 3Error3.png)
    (4) PDF comments are not embedding correctly inside table cells (please refer the attachment 4    Error4.png)
    (5) PDF comments are not embedding correctly when the fonts are missing (please…

    15 votes

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    4 comments  ·  PDF Comments  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  13. pasting crash

    InDesign CC 13.1 — EVERY time I copy text from another program (PDF, email, Word, ANYTHING other text within InDesign), InDesign crashes immediately upon pasting into a text box within InDesign. No spinning beach ball. Just shuts down and closes. This is untenable and needs to be fixed. Productivity and my job depend on it. Can anyone please help solve this issue? Thank you.

    3 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

  14. InDesign CC 2020 - Error trying to package editorial projects

    the last few days Ive been trying to package documents and I keep getting the same error (for whatever editorial project I have) that says "Indesign cannot package the document... Cannot copy necessary linked file(s)" (see printscreen) but all files are properly linked, in CMYK and 300dpi's (as I need them to be - never encounter this issue in over a decade of using Indesign) so Im kinda despairing here since Im on a schedule...
    Does anyone know how to help please??
    Thanks in advance.

    4 votes

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    2 comments  ·  Print/Packaging  ·  Admin →
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  15. InDesign is still unusably slow

    Despite many many threads about this, I cannot find an answer that solves this issue. I am getting a spinning wheel on almost every action I perform in InDesign. It spins for around 10 seconds and then is good until I do anything else. It is incredibly frustrating.

    I am running InDesign 16.3.2 a part of Adobe CC 2021.
    I am on a 2018 MacBook Pro, running Big Sur 11.4
    32 GB Ram
    2.9GHz i9 Processor

    I have tried a bunch of 'answers' from previous threads but none seem to work. Please help!

    4 votes

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    2 comments  ·  Performance/Usability  ·  Admin →
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  16. Indesign cuts off effects on PDF Export

    InDesign cuts off effects on PDF Exports if they get too large. (Also to mention... menues look different fot Font or Object Effects... someone realigned one of them and forgot the others.)

    Version of Adobe InDesign, InCopy or InDesign Server: CC 2017.1 with Tablefix
    Steps to reproduce the issues: Create a new Document that's wide enough e.g. 5000mm (happend to us on a big Banner) – Write Text - Use Effect "Bevel" - Export to PDF and watch it fail.
    Expected result: A Text with the applied effect
    Actual result: The Effect gets cut off (we almost printed a…

    4 votes

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    4 comments  ·  PDF Export  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  17. Linked text block loses link if replaced.

    InDesign Version 15.0.2
    Steps to reproduce issue:
    a.) drag a formatted dummy text block to page from CC Library
    b.) select dummy text block, CMD + D, select copy file to place.
    c.) select same dummy text block, CMD + D, select any copy file and place again.
    Expected result: Copy file link should be shown in links panel.
    Actual result: Copy file link dissappears during step "C".
    *This issue doesn't happen when dummy text block is pulled from a local library.

    2 votes

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    1 comment  ·  Text/Story/Table  ·  Admin →
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    amaarora responded

    Hi,
    I tried to reproduce the issue, was not able to.
    Can you please share a small video showing the issue?

    Thanks
    amaarora@adobe.com

  18. Incorrect German translation

    I have already submitted this issue in 15.3 prerelease branch, but I see it still uncorrected in 15.3 release.

    Paragraph style -> popup menu:

    the word "Nächstes" should be lowercase - "nächstes".

    2 votes

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    0 comments  ·  Styles  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The issue has been fixed in the latest release of InDesign – InDesign 2021.
    Please update to this new version of InDesign to get the fix.

    —
    Adobe InDesign team

  19. DAY 41 - Slow Publish Online document loading - Case ADB-25741223-T9S3

    This issue is now in it's 41st day since I reported. Also I've recently noticed that when I go to publish online, even that is slow now. Can adobe please sort this out as Publish Online is an important part of my business and slow document speed means poor delivery for clients
    @Derek Cross @Rishabh_Tiwari @Manan Joshi

    3 votes

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    3 comments  ·  Performance/Usability  ·  Admin →
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  20. M1

    I have issues with basic tasks in InDesign. I ordered a new MacBook Pro 16, M11 Pro, 16GB Ram, 1TB SSD
    And just scrolling around in InDesign gave me the rolling spin.

    After updating to the newest indd Version and newest MacOs Version it did get better with small files, and moving a textbox worked finally.
    But working with a bigger magazine file with 50 pages is not doable.

    I ordered a second m1 pro (same config) as thinking it might be a Hardware Issue. Same result.
    I made a clean wipe of MacOs, only installed CC and…

    3 votes

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    1 comment  ·  Performance/Usability  ·  Admin →
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