1252 results found

1. Indesign CC 2017 does not accept color management

   Hello!
   I work on Mac with high Sierra 10.13.2 with adobe CC 2015, 2017 and 2018.
   I have been working with Adobe for 25 years and therefore know the subject color management settings & synchronization.
   In Photoshop I have a color set made up of ECI RGB and ISOcoated v2 and other parameters such as rel.fartric with TK, etc.

   Then I synced with the bridge the suite on this set. Photoshop and AI do not accept this set but InDesign does. The error message comes:

   "Some parameters of the color settings file could not be used. The default values ​​are used."

   I have created a new color set from Indesign with eciRGB v2 and ISOctd v2 and get the same problem as prescribed.

   Have already tried everything, even the whole Adobe cc package uninstalled and reinstalled again.
   It did not help. In the 2015er and 2018er version, the indesign color management works flawlessly. Only with the 2017er version hooks it. If you create a new document after restarting the program, it will always be created with sRGB IEC61966-2.1 and Coated Fogra39 (ISO 12647-2: 2004). Only when you go into the color settings, and unchanged with ok confirmed (the settings are all right in there with eci rgb and isocoated) created indesign the new documents with the eci rgb and isocoated v2 profiles. I will despair soon !!!
   There are no umlauts in the name in it. Have also tried several times to reset the profiles and save again. Then the error message always comes as described by clemens. Although it saves the file in the Setting folder, it does so in conjunction with the complete path.

   The file that Indesign stores as a color settings file is as follows:
   / Users / username / Library / Application Support / Adobe / Color / Settings / Test.csf
   (this long line is the filename !!!)

   The file was saved in the Settings directory under:
   / Users / username / Library / Application Support / Adobe / Color / Settings

   As already explained, the correct information under the color setting is in it, but after a restart of the program only active when you call color settings and again confirmed with OK. And only in Indesign 2017!
   If you open a new page right after the restart, ID will include the profiles sRGB IEC61966-2.1 and Coated Fogra39 (ISO 12647-2: 2004).
   When opening existing files, no message box appears on "Deviation from profile or policy".

   I have still tried the folder writing rights repaired or re-adjusted

   In addition, I have the plate still run on the first aid in the hard disk utility.
   Unfortunately, the error still exists.

   What I have to say about this problem is that this error exists in three workplaces.

   I think it's a bug in Indesign.
   Have already discovered 3 or 4 cases on the net, but also with older Indesign versions,
   but all with the same mistake. Unfortunately, there was nowhere a solution for it.

   Hello!
   I work on Mac with high Sierra 10.13.2 with adobe CC 2015, 2017 and 2018.
   I have been working with Adobe for 25 years and therefore know the subject color management settings & synchronization.
   In Photoshop I have a color set made up of ECI RGB and ISOcoated v2 and other parameters such as rel.fartric with TK, etc.

   Then I synced with the bridge the suite on this set. Photoshop and AI do not accept this set but InDesign does. The error message comes:

   "Some parameters of the color settings file could not be used. The default values ​​are… more

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   7 votes

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   4 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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   Need More Info  ·  Abhinav Kaushik responded

   Thank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:

   1. Does it happen with the latest InDesign version 14.0.1 ?
   2. Is it document specific or happens with all the documents?
   3. Does it happen when you switch between Adobe applications in a specific order ?
   4. Please specify your Platform, OS version and InDesign version.

   A short video depicting the issue will be very helpful.

2. Slow

   Ever since these latest updates to InDesign, the performance is slow even with Display Performance set to Fast. I looked through the RAM and made sure no other settings were making it lag. I've uninstalled and reinstalled with no difference in performance. There shouldn't be a need to update InDesign so frequently, I've used Adobe products for over 10 years and these updates are making the usability go backwards.

   6 votes

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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3. Data merge doesn't work with UTF-8 unicode file

   DataMerge is failing to import UTF 8 text as Unicode.

   1. Create UTF 8 Text file for merging.
   2. Open previously functional InDesign document with keys already established.
   3. Select data source
   4. Choose text file (UTF8 no BOM) (if you have BOM, file isn't recognized)
   5. Tick show import options (never needed to do this before)
   6. Make sure its Unicode.
   7. Data still comes in in ASCII even though I chose Unicode. This has to be a merge problem because I can cut and paste the data into the InDesign file without issue.

   Reported version - Adobe InDesign CC 14.02

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   9 votes

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   5 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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4. Indesign publish online page transitions not working

   When I publish online from InDesign, any page transitions that have been applied to pages do not work. The pages simply appear. All animations work well, but the page push that I set as a transition does not work. Hopefully someone has a solution for this? If I use a plugin like in5 I can get the desired effect. Hopefully Adobe can add the same functionality that In5 has. Here is a sample from in5 that has the correct page transition: https://rudilouw.com/rotspoel/ You can drag from side to side and slide the pages.

   8 votes

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   5 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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5. Error message is seen while opening InDesign after Photoshop 26.5 update

   Problem Description

   After the PhotoShop 26.5 update this morning, when opening InDesign, I got an error popup regarding a missing startup script in PhotoShop. The same thing does not happen in other CC apps.

   Workaround 1:

   1. Uninstall Photoshop 26.5 (make sure to remove preferences).
   2. Reinstall Photoshop 26.5. This will install the correct “photoshop_v2025.jsx”.

   Workaround 2:

   1. Open jsx, which is available at "/Library/application support/Adobe/Startup Scripts CC/Adobe Photoshop/" mentioned in the alert in the Text Editor
   2. Add } in the last line

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   3 votes

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   7 comments  ·  Others  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,

   As confirmed by the user, the issue is due to the latest Photoshop update, and the workaround below would resolve the issue.

   Workaround 1:

   1. Uninstall Photoshop 26.5 (make sure to remove preferences).

   2. Reinstall Photoshop 26.5. This will install the correct “photoshop_v2025.jsx”.

   Workaround 2:

   1. Open jsx, which is available at "/Library/application support/Adobe/Startup Scripts CC/Adobe Photoshop/" mentioned in the alert in the Text Editor 

   2. Add } in the last line

   —

   Adobe InDesign Team

6. [ID-4216162]A splitted footnote with three lines violates keep options and makes a widow instead of an orphan

   1. Version of Adobe InDesign
      This issue appears in every InDesign versions since footnotes are supported.
      Bug reports / feature requests (from CS3 up to CS6) have been ignored in the past.

   2. Steps to reproduce the issues
      given:
      a) a footnote with three text lines
      b) splitting footnotes allowed in the footnote options
      c) keep options: at start/end of Paragraph 2/2 (2 lines at start, 2 lines at end)

   Play with the textframes hight so that the footnote is forced to be splitted. It will only split 2/1, not 1/2.

   1. Actual result
      The footnots splits with 2 lines in the textframe within the footnote starts and ends with one single line (widow) in the next textframe.

   2. Expected result
      a) best choice: hold the keep options!
      (e.g. 2 at start / 2 at end; so don't split a footnote with 3 and less lines).
      b) alternative: make an orphan (full line at the start of a footnote paragraph) instead of a widow; widows are absolutely not allowed (because they ony fill a part of a line, maybe only one word)

   3. Test file, screenshot, video or GIF capturing the issue (optional)
      Screenshots appended

   1. Version of Adobe InDesign
      This issue appears in every InDesign versions since footnotes are supported.
      Bug reports / feature requests (from CS3 up to CS6) have been ignored in the past.

   2. Steps to reproduce the issues
      given:
      a) a footnote with three text lines
      b) splitting footnotes allowed in the footnote options
      c) keep options: at start/end of Paragraph 2/2 (2 lines at start, 2 lines at end)

   Play with the textframes hight so that the footnote is forced to be splitted. It will only split 2/1, not 1/2.

   1. Actual result
      The footnots splits with 2 lines in the textframe… more

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   22 votes

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   2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. We are reviewing it

   -InDesign Team

7. High Cpu Usage indesign 2021-2022-2023-2024 versions...

   Hello, unfortunately I have this problem too, it constantly uses 30% of the processor when idle, I tried everything, but the problem is completely related to the new indesign versions. Adobe has not made a fix on this issue yet, when will you fix it, Adobe?

   I never experienced this problem in old versions. This problem is valid for 2021-2022-2023-2024 versions.

   I tested by installing all Indesign versions on my computer and found that the only problematic versions were versions 2021 and above.

   From the attached images, you can see the CPU usage of the 2020 version and the 2021 version. 2020 has no problems, but the 2021 version uses high processor idle.

   Hello, unfortunately I have this problem too, it constantly uses 30% of the processor when idle, I tried everything, but the problem is completely related to the new indesign versions. Adobe has not made a fix on this issue yet, when will you fix it, Adobe?

   I never experienced this problem in old versions. This problem is valid for 2021-2022-2023-2024 versions.

   I tested by installing all Indesign versions on my computer and found that the only problematic versions were versions 2021 and above.

   From the attached images, you can see the CPU usage of the 2020 version and the… more

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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8. Cursor Shape Change or Indesign Bug

   Has Adobe changed the cursor icon?

   1 vote

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9. Disappearing objects

   I'm finding several of my indesign documents now have this lovely helpful trait where random objects dissappear and reappear off the page depending on zoom or moving other objects near it making it near unusable as a program unless I waste time copying and pasting everything on to a new document. Sort it out adobe this program should NOT have this level of bug at v14!

   Running a late 27" 4.2GHz i7 iMac with 24GB RAM 512BG SSD and Radeon 575

   7 votes

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   5 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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10. publish online failure

    When publishing online, objects appear missing, indesign drawn objects, text, placed svgs, etc. Shows a question mark where the object should be
    I'm using latest InDesign CC, have scanned computer for virus/malware, reinstalled Indesign, with no resolution of problem which started on 3rd March. Previous to this I've been using for 8 months with no problems Publishing Online whatsoever, been totally rock-steady.

    See this link from Uwe Launder:
    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs

    See this Publish Online with missing InDesign drawn elements:
    https://indd.adobe.com/view/b91790d7-6683-449b-b86c-0b72ed80a746

    Here's how it should look (see attached):

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    7 votes

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    1 comment  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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11. InDesign crashes when restoring a spread/page that contains a selected table with an xml tag

    Version of Adobe InDesign, InCopy or InDesign Server:
    InDesign 2023/2024

    Steps to reproduce the issues

    1. Create a 2nd page
    2. Create a table on that page
    3. Tag the table with an xml tag
    4. Select the table
    5. Delete that spread/page
    6. Try to undo that delete spread/page

    Expected result

    InDesign does not crash

    Actual result

    InDesign crashes

    5 votes

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    0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

12. I have paid from 12 months and I can't use adobe InDesign
    1 vote

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    0 comments  ·  InDesign Server (IDS)  ·  Edit…  ·  Delete…  ·  Admin →
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13. Mp3 Audio File Not Play in Pdf.

    When Create Interactive Pdf Audio file mp3 not play. When Check Adobe InDesign Preview in work but convert pdf audio not play, i check also in adobe acrobat 9 pro.

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    1 vote

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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14. Google font unusable after 2024 update.

    1. InDesign 2024, Google font Big Shoulders Display (variable width) stopped working properly between 2023 and 2024 updates.
    2. I tried changing character attributes, pacakging the file and deleting the Document fonts folder (suggested in Adobe Community)
    3. Expected the font to work properly
    4. Font does not work properly

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    4 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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15. Gray box replaces images

    Adobe InDesign 13.0.1
    Mac OS 10.11.6

    Today for first time, I had three similar 8-page newspaper documents open and one of them displayed only a gray box where the front page photo (full page image) had displayed before. I tried checking all display settings and could not bring the image back. Meanwhile, other full page ads got gray boxes also. The other two documents displayed similar content with no problem.

    I quit InDesign, and re-opend problem document. It then displayed all of the images properly.

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    7 votes

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    Closed: Fixed  ·  8 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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16. 60 Noto (foreign) fonts showing up in middle of drop down font listing.

    I have recently upgraded to Adobe CC 2020, and also upgraded to Mac OS Catalina. when I open my font drop down menu I expect to see all of the 'foreign' (non english) fonts at the bottom of the list. Instead, there is a font 'Noto' with 60 font families in the menu. I've checked in 'Font Book' on my mac, and that font is NOT listed as an 'english' font, so I assume it SHOULD go to the bottom of the menu. These fonts show up in the middle of font listing of other CC programs as well (Photoshop and Illustrator)

    I have recently upgraded to Adobe CC 2020, and also upgraded to Mac OS Catalina. when I open my font drop down menu I expect to see all of the 'foreign' (non english) fonts at the bottom of the list. Instead, there is a font 'Noto' with 60 font families in the menu. I've checked in 'Font Book' on my mac, and that font is NOT listed as an 'english' font, so I assume it SHOULD go to the bottom of the menu. These fonts show up in the middle of font listing of other CC programs as well (Photoshop… more

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    8 votes

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    3 comments  ·  Others  ·  Delete…  ·  Admin →
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17. Hilfe - PDF in deutsch

    Sehr geehrte Damen und Herren,

    meine Meldung an den Support wurde sofort bearbeitet. Leider kamen wir auf das Ergebnis, dass die Hilfe - PDF leider nicht auf u.a. "deutsch" vorgehalten wird.

    Vom Support konnte ich direkt die links bekommen, diese waren alle nur in englisch erhältlich.

    Mein Problem,...
    da wir eine JVA sind und die Strafgefangenen keinen Internetzugang haben, kann ich diesen, zur Optimierung ihres Wissens, keine Literatur an die Hand geben die im Internet vorgehalten wird.

    Wir benötigen die Hilfe-PDF in deutsch für folgende Programme:
    - Indesign
    - Photoshop
    - Illustrator
    Vielleicht gibt es ja in Zukunft eine Lösung für diese Problem.

    Weiter habe ich Ihnen noch unseren Mailverlauf aufgeführt.

    Ich danke Ihnen und wünsche ein schönes Wochenende.

    Sehr geehrte/r JAN MOHR,

    E-001348721 wartet auf Ihre Antwort. Bitte antworten Sie auf Ihren Fall, indem Sie unten auf die Fall-ID klicken.
    Der letzte Kommentar zu dem Fall war:
    • Letzter Kommentar:Sehr geehrter Herr Mohr,

    vielen Dank, dass Sie den Adobe-Enterprise-Kundendienst bezüglich Ihrer Anfrage zu "Tutorials offline ansehen" kontaktiert haben.
    Ich habe von Ihnen, auf meine letzte Kontaktaufnahme mit Ihnen, noch keine Rückmeldung erhalten.

    "Wie von Ihnen gewünscht sende ich Ihnen den Link für die Hilfs- PDFs nochmals per Email zu. Sollte sich der Text nicht in deutscher Sprache öffnen, scrallen sie bitte im Bericht bis ganz nach unten und stellen sie dann die Sprache unten links unter "Region ändern/ change region" auf die gewünschte Sprache um.
    In unserem System ist derzeit die von Ihnen gewünschte Option des Herunterladens der Kehrvideos nicht möglich. Daher möchte ich Sie bitten die von mir schon zuvor gesendeten PDF- Hilfsartikel in PDF- Form herunterzuladen, was zumindest ein erster Schritt wäre: https://helpx.adobe.com/de/x-productkb/global/offline-help.html (Verwenden der Offlinehilfe bei Adobe-Produkten)"

    Sollte es möglich sein Ihre Schüler in Klassenumgebungen zu unterrichten, dann wäre das Benutzen eines beaufsichtigten Rechners mit Internetzugang, der die Lehrvideos über einen Beamer an die Wand projeziert eine gute Alternative.

    Hinsichtlich Adobe Programmen, Prozessen und anderen Anliegen haben Sie die Möglichkeit Ihr Feedback direkt unter https://www.adobe.com/products/wishform.html einzusenden. Adobe versucht stets Vorschläge, Wünsche und Empfehlungen unserer Kunden zu berücksichtigen.

    Wir bedanken uns für Ihre Zusammenarbeit und Ihr Vertrauen.
    Mit freundlichen Grüßen,
    Jan
    Adobe-Enterprise-Kundendienst
    Die Falldetails sind wie folgt:
    • Fall-ID: E-001348721
    • Falltitel: Tutorials offline ansehen
    Wir freuen uns darauf, mit Ihnen zusammenzuarbeiten,
    Adobe Enterprise Support Team

    Sehr geehrte/r JAN MOHR,

    Ein Adobe Support Engineer hat neue Notizen zu E-001348721 hinzugefügt.
    • Document bridgereference.pdf attached by Adobe
    Document lightroomccreference.pdf attached by Adobe
    Document acrobatreference.pdf attached by Adobe
    Document indesignreference.pdf attached by Adobe
    Document animatereference.pdf attached by Adobe
    Document aftereffectsreference.pdf attached by Adobe
    Document xdreference.pdf attached by Adobe
    Document premiererushreference.pdf attached by Adobe
    Document dreamweaverreference.pdf attached by Adobe
    Document illustratorreference.pdf attached by Adobe
    Document lightroomreference.pdf attached by Adobe
    In der Zwischenzeit können Sie Ihren Fall anzeigen oder aktualisieren, indem Sie auf die Fall-ID unten klicken.

    Sehr geehrte Damen und Herren,

    meine Meldung an den Support wurde sofort bearbeitet. Leider kamen wir auf das Ergebnis, dass die Hilfe - PDF leider nicht auf u.a. "deutsch" vorgehalten wird.

    Vom Support konnte ich direkt die links bekommen, diese waren alle nur in englisch erhältlich.

    Mein Problem,...
    da wir eine JVA sind und die Strafgefangenen keinen Internetzugang haben, kann ich diesen, zur Optimierung ihres Wissens, keine Literatur an die Hand geben die im Internet vorgehalten wird.

    Wir benötigen die Hilfe-PDF in deutsch für folgende Programme:
    - Indesign
    - Photoshop
    - Illustrator
    Vielleicht gibt es ja in Zukunft eine Lösung… more

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18. Adobe InDesign 2020 - All text in my Indesign file that contains hyperlinks disappear

    (cont.) even though the hyperlinks panel show the links themselves the text is gone and I can't get it back. Hours of work is gone.

    I first started seeing the text is pushed together in the epubs I would export, especially moreso on the words with hyperlinks. After fixing a few things I export another epub and it is completely gone and it is also gone in the indd and idml files.

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19. Arabic exported to EPUB (Fixed Layout) doesn't show properly

    • InDesign 15.1.2 / Mac OS 10.15.6

    • Create an InDesign document with Arabic content. Apply any Arabic font.

    • When exporting to EPUB (Fixed Layout) we should see the Arabic text appear in the epub viewer in similar manner as it shows in InDesign document.

    • The exported epub document is viewed in Apple's Books application, and Adobes Digital Editions 4.5 with similar problems in both epub viewers, where all Arabic text is either invisible or messed up and shifted from its location.

    • Attached images from InDesign document, and epub file which was exported from InDesign.

    • Links from InDesign forums on the same topic…
    https://community.adobe.com/t5/indesign/arabic-text-no-showing-on-epub-fixed-layout/m-p/11406882?page=1

    https://community.adobe.com/t5/indesign/arabic-text-not-showing-upon-export-to-epub-on-version-15-1-1/m-p/11384957?page=1

    https://community.adobe.com/t5/indesign/arabic-epub-issue-from-indesign/m-p/10818486?page=1

    • InDesign 15.1.2 / Mac OS 10.15.6

    • Create an InDesign document with Arabic content. Apply any Arabic font.

    • When exporting to EPUB (Fixed Layout) we should see the Arabic text appear in the epub viewer in similar manner as it shows in InDesign document.

    • The exported epub document is viewed in Apple's Books application, and Adobes Digital Editions 4.5 with similar problems in both epub viewers, where all Arabic text is either invisible or messed up and shifted from its location.

    • Attached images from InDesign document, and epub file which was exported from InDesign.

    • Links… more

    •  

    •  

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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue has been fixed in the latest InDesign version - InDesign 2023.

    
    

    --

    Adobe InDesign team

20. InDesign lags MacOS Catalina when using a screen profile other than sRGB

    Reminder for Adobe not to forget this bug.
    As described here:
    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/42272869-indesign-slow-in-macos-catalina-when-using-a-calib

    and here:
    https://community.adobe.com/t5/indesign/inddesign-2020-slow-performance-on-macos-catalina-10-15-1/m-p/11031304

    Attached a screen capture of a very simple InDesign document showing the lag when changing the profile of the monitor to anything else than sRGB – even AdobeRGB doesn't work.

    • 

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