364 results found

1. data merge images

   InDesign 20.0.1 on MaxOS 15.1.1 (24B91), the Data merge for images does not work. There are no errors or warmings, but upon previewing, exporting or merging the images to not populate. The same data file and downsaved indd file (ver 19) works.

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   1 comment  ·  Others  ·  Delete…  ·  Admin →
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2. Accessible PDF exports paragraph lines in individual content containers

   Steps:
   1. Create a simple InDesign file, and type in a paragraph on several lines, apply any paragraph style
   2. Export to a tagged PDF and examine the <P> tag in the Tags pane

   Expected result: The entire paragraph is in one content container

   Actual result: Each line of text is in its own content container. The paragraph is really hard to read in the PDF when pressing Down Arrow with NVDA or JAWS. This causes each line to be read separately, e.g. with NVDA the default is to have "Use screen layout" as Off.

   In InDesign lines can be quite short because of the layout, making this a significant usability concern, because users can't read the text as expected with settings that work well in other PDFs or the web. They are forced to figure out alternate settings/navigation options just to read a paragraph.

   When I export a paragraph on multiple lines from Microsoft Word it is placed in a single content container in the <P> tag in PDF.

   I am using InDesign 20.2.

   Older version of this issue: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/33755254-accessible-pdf-exported-from-id-contains-spans-in

   Thank you in advance for looking into this!

   Steps:
   1. Create a simple InDesign file, and type in a paragraph on several lines, apply any paragraph style
   2. Export to a tagged PDF and examine the <P> tag in the Tags pane

   Expected result: The entire paragraph is in one content container

   Actual result: Each line of text is in its own content container. The paragraph is really hard to read in the PDF when pressing Down Arrow with NVDA or JAWS. This causes each line to be read separately, e.g. with NVDA the default is to have "Use screen layout" as Off.

   In InDesign lines can be… more

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   3 votes

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   0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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3. InDesign: Insert authors document's metadata without quotes

   Version
   Adobe InDesign up to 2023.

   Steps to reproduce the issues
   Setting the active document’s metadataPreferences.author with multiple authors, separated by comma or semicolon in a string via extendscript:
   
app.activeDocument.metadataPreferences.author = "Elric Wade; Anne Emu; Sophie Kumpir";


   Expected result
   The authors should be placed into the "Author" metadata field, separated by comma or semicolon.

   Actual result
   The authors are placed into the "Author" metadata field, but all set within double quotes, so they appear to be one author, not multiple authors.

   Test file, screenshot, video or GIF capturing the issue (optional)
   See attached screenshot.

   Please make it possible to add multiple authors (e.g. with not quoting comma or semicolon separated strings, or by letting pass-in an array with names).

   Version
   Adobe InDesign up to 2023.

   Steps to reproduce the issues
   Setting the active document’s metadataPreferences.author with multiple authors, separated by comma or semicolon in a string via extendscript:
   
app.activeDocument.metadataPreferences.author = "Elric Wade; Anne Emu; Sophie Kumpir";


   Expected result
   The authors should be placed into the "Author" metadata field, separated by comma or semicolon.

   Actual result
   The authors are placed into the "Author" metadata field, but all set within double quotes, so they appear to be one author, not multiple authors.

   Test file, screenshot, video or GIF capturing the issue (optional)
   See attached screenshot.

   Please make it possible to add… more

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   2 comments  ·  Scripting  ·  Delete…  ·  Admin →
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4. Endnotes content shuffled by ICML import

   InDesign/InCopy versions 14, 15, & 16

   The position of user-entered "extra" content in an endnote story is currently lost when endnotes are replaced during an update of the associated story.

   Adobe's help documentation says (from the "Work with endnote text" section of https://helpx.adobe.com/indesign/using/endnotes.html )

   "Endnotes in the endnote frame are indicated with Endnote Markers. Text, such as heading, can be typed in the endnote frame outside these markers. This extra content does not belong to any endnote."

   This suggests that user content in an endnotes story is allowed and supported.

   However, extra content moves around during an update. An attached screenshot (1_shuffled.png) shows a "before" (left side) with user-entered chapter headers in the endnotes separating each story's endnotes and an "after" (right side) which shows the same endnotes after editing Story 2 in InCopy and then updating its link. The update's ICML import has moved all of Story 2's endnotes ahead of the "Chapter 2" header.

   Another screenshot (2_between.png) shows how user content that was between endnote entries is repositioned in front of the endnote entries after an update. It looks as though the ICML import removed all of story A's old endnotes and then added in the new endnotes en masse, and lost the old positions in the process.

   A third screenshot (3_between2.png) shows that the same reshuffling happens to user content that's in its own paragraphs and completely between endnotes.

   And lastly, an attached screenshot (4_mangled.png) shows how updating a story (Story B) that was edited with InCopy can completely mangle the existing endnotes structure. The ICML import has moved Story B's endnotes to be right after Story A's, has put the Story B header after the new endnote entries, and has orphaned user content that was previously between the endnotes.

   An ICML import should retain the position of each endnote entry rather than removing all the old entries and then adding all of the imported entries at an arbitrary position.

   InDesign/InCopy versions 14, 15, & 16

   The position of user-entered "extra" content in an endnote story is currently lost when endnotes are replaced during an update of the associated story.

   Adobe's help documentation says (from the "Work with endnote text" section of https://helpx.adobe.com/indesign/using/endnotes.html )

   "Endnotes in the endnote frame are indicated with Endnote Markers. Text, such as heading, can be typed in the endnote frame outside these markers. This extra content does not belong to any endnote."

   This suggests that user content in an endnotes story is allowed and supported.

   However, extra content moves around during an update. An attached… more

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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5. Lao Line Breaking Support

   I'm working on a major project using the Lao language and InDesign. The Lao text is not flowing correctly in InDesign. There are addons that provide these features (LaoScript), but there isn't native InDesign support, from what I can tell.

   Lao text does not seem to properly word wrap. Many professionals use zero-width-spaces in Lao to create invisible 'spaces' between words so that applications properly word wrap. However, this has significant drawbacks and makes it harder for Lao people to use and edit their language because editing text with invisible characters is difficult (especially on mobile, but PCs as well).

   As one of the members of the team who helped bring Lao support to ICU (International Components for Unicode), I know that there is support for Lao that doesn't require much work, assuming you all are already using ICU to process text in InDesign. Adobe is listed on ICU's project page as a major user of this library.

   So... I would like to request this feature be turned on to properly support Lao text wrapping and word tokenization with non-zero-width-space delimited phrases in Lao.

   Here's an excerpt from the Lao Bible:

   ເມື່ອພຣະເຈົ້າຊົງເລີ້ມຕົ້ນ (5 words, no spaces, no ZWSPs)

   ເມື່ອ ພຣະເຈົ້າ ຊົງ ເລີ້ມ ຕົ້ນ (same 5 words separated by spaces)

   I know that there are organizations who swear by ZWSPs (and for good reasons), and do not prefer automatic Lao word tokenization. It might be nice to also provide a mechanism to manually disable this feature for text/frames/documents, assuming the user wants greater control of line breaking in Lao (Thai or Khmer too). But, otherwise, out-of-the-box, have the feature on so that it lowers the barrier of entry for Lao people wishing to use InDesign.

   Chrome and LibreOffice are two applications that already support Lao word tokenization out of the box, and more text is available at https://laobible.sea-sda.org if you need some tools/text to test against.

   Thanks!

   I'm working on a major project using the Lao language and InDesign. The Lao text is not flowing correctly in InDesign. There are addons that provide these features (LaoScript), but there isn't native InDesign support, from what I can tell.

   Lao text does not seem to properly word wrap. Many professionals use zero-width-spaces in Lao to create invisible 'spaces' between words so that applications properly word wrap. However, this has significant drawbacks and makes it harder for Lao people to use and edit their language because editing text with invisible characters is difficult (especially on mobile, but PCs as well).

   … more

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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6. Properties window not staying in custom workspace

   Every time I open Indesign (14.0.1) my custom workspace loads, however, since adding the new 'properties' window to this workspace, the properties panel does not load with the custom, saved workspace. Instead I have to open it separately each time from the Window menu.

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7. Stroke Style not working

   When creating a line, the drop down menu on the side bar or in separate window does not work. The style options will not open, no ability to change the line style. I have restarted InDesign, and tried new files, it doesn't work.

   2 votes

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   0 comments  ·  Styles  ·  Delete…  ·  Admin →
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8. Aligning objects keeps button selected

   When clicking align left edges / horizontal centres / vertical centres etc the button remains highlighted.
   Then when trying to use the keyboard arrows to move the previously selected object - object does not move with the arrow key inputs.
   This only happens on the top control panel rather than the separate align window.

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   0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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9. Variable chapter number

   The variable 'chapter number' gives a problem, wherever it is used it is represented as '1'.
   Because chapter numbers and paragraph numbers are not included in the Continuous header, it is useful if it can be displayed separately.
   Is it possible to include this numbering in the variable in the future (as an option)?

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10. Book-PDF pixelated

    Hello Support Team,

    I have been having an annoying InDesign issue for quite some time:

    I have a total of four computers available (1x HomeOffce, 1x work, 2x from colleagues) on which InDesign is installed. In each case the same program version (version doesn't really matter in this case, but current on our systems is 19.0).

    On ONE COMPUTER, since installing InDesign about 3/4 year ago, I have the problem that the PDF output of a book always produces pixelated graphics.
    When I output single documents, the quality is correct, exclusively with the PDF output from a book it is bad! The quality of most graphics is about the same as the preview in InDesign. Just pixelated.
    On the three other computers, on which I can log in, the problem does not occur, exclusively on this one!

    I have compared all settings with my colleagues (who do not have the problem), but everything seems to be the same. I have also copied the configuration from the HomeOffice computer, but without success.

    My workaround:
    I either let the colleagues export the PDF file, go to another computer in the company (if the respective colleague is smoking or otherwise not at his place) or I make the PDF file next time in the HomeOffice.
    But as we get more and more laptops and the colleagues lock their devices or take them home, I'm slowly reaching the end of the workaraound ;-)

    Have already searched the internet more than once, but haven't really found a solution.

    Please troubleshoot, thank you very much!

    Greetings
    Christian

    Hello Support Team,

    I have been having an annoying InDesign issue for quite some time:

    I have a total of four computers available (1x HomeOffce, 1x work, 2x from colleagues) on which InDesign is installed. In each case the same program version (version doesn't really matter in this case, but current on our systems is 19.0).

    On ONE COMPUTER, since installing InDesign about 3/4 year ago, I have the problem that the PDF output of a book always produces pixelated graphics.
    When I output single documents, the quality is correct, exclusively with the PDF output from a book it is… more

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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11. Crash on Launch

    When launching InDesign and Illustrator 2018, I get the attached alert. Illustrator will always show this alert but does function. InDesign will always show this alert and it opens once. Thereafter it will crash on launch every time until I reinstall it and then I get one launch again and repeated crashes on launch until I reistall. This is on two separate Macs running HIgh Sierra

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    2 votes

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    6 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

12. Navigating through pages with keyboard shift page up / page down jumps multiple pages Indesign V19.x and 20.0

    Navigating through pages with keyboard shift + page up/down was already flaky in the last couple versions of Indesign jumping two pages at once, especially after opening a document. With version 20.0 it now jumps two and sometimes three pages at once and even back when it should go forward. Sometimes navigating stalls completely and ID is "thinking" for several seconds before it jumps huge amounts 10-20 pages or completely at the end /beginning of the document. This behaviour is not seen when navigating via the pages palette.

    The documents in question do not have large media files linked where previews have to be updated, they are mostly text on landscape 16:9 pages (think of presentation slides)

    Navigating through pages with keyboard shift + page up/down was already flaky in the last couple versions of Indesign jumping two pages at once, especially after opening a document. With version 20.0 it now jumps two and sometimes three pages at once and even back when it should go forward. Sometimes navigating stalls completely and ID is "thinking" for several seconds before it jumps huge amounts 10-20 pages or completely at the end /beginning of the document. This behaviour is not seen when navigating via the pages palette.

    The documents in question do not have large media files linked where … more

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Need More Info  ·  Adminansjain (Admin, Adobe InDesign) responded

    We would need more info on when you are using shift + page up/down key and what is the expectation. Are you using these when in Presentation mode?

    Using page up/down key, does not solve the purpose?

13. No warning about missing links when exporting to jpeg or png

    If I have a document with a missing link, I get a warning when exporting to PDF that there are missing links. If I am exporting a jpeg or a png of the same document, I don't get any warnings at all about missing links and simply get pixelated graphics in the output.

    Exporting to a bitmap image should have the same warnings about missing links that exporting to PDF does.

    1. InDesign 18.4 (Windows), but this has been the case for several versions now.
    2. Place a graphic, then move the linked file so that it shows up as missing. Export the page/selection as png/jpeg
    3. Before exporting, a warning should pop up to say that my export contains missing links
    4. The graphic is exported without warnings, with the missing images showing up in the output as their low-res previews

    If I have a document with a missing link, I get a warning when exporting to PDF that there are missing links. If I am exporting a jpeg or a png of the same document, I don't get any warnings at all about missing links and simply get pixelated graphics in the output.

    Exporting to a bitmap image should have the same warnings about missing links that exporting to PDF does.

    1. InDesign 18.4 (Windows), but this has been the case for several versions now.
    2. Place a graphic, then move the linked file so that it shows up as missing. Export… more
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    2 comments  ·  PNG/JPEG/EPS Export  ·  Delete…  ·  Admin →
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14. Multiple copy paste functions

    I have been using the Indesign program for a long time. He has made very good progress. This is what I expect from you. We can only paste one copy with the copy paste command. It would be great if it could copy multiple texts separately. For example, when copy-pasting 3 or 5 different texts, you need to do each one by one. It would be much more practical if we could copy them all and name them like copy 1 copy 2 copy 3 and paste 1 paste 2 paste 3 options while pasting. I wish you good luck in your work. Halil Ermis

    I have been using the Indesign program for a long time. He has made very good progress. This is what I expect from you. We can only paste one copy with the copy paste command. It would be great if it could copy multiple texts separately. For example, when copy-pasting 3 or 5 different texts, you need to do each one by one. It would be much more practical if we could copy them all and name them like copy 1 copy 2 copy 3 and paste 1 paste 2 paste 3 options while pasting. I wish you good luck… more

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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15. Footnotes won't number sequentially; cannot select multiple or all footnotes

    When I place a Word document with footnotes into InDesign, the footnote paragraphs become separated from each other. I cannot click and drag to highlight text from more than one footnote, and I cannot use Command>A to select all the footnotes. Command>A only highlights all the text from the single selected footnote. Furthermore, the numbered paragraph style applied to the footnote paragraphs won't recognize that there was a previous paragraph flowing to it, so each paragraph is numbered as number 1. Even though "continue from previous" is selected in the numbering options. Also, the numbering style from Word imports as just a text number at the beginning of the first sentence of each paragraph, rather than being converted into the numbering of the paragraph.

    When I place a Word document with footnotes into InDesign, the footnote paragraphs become separated from each other. I cannot click and drag to highlight text from more than one footnote, and I cannot use Command>A to select all the footnotes. Command>A only highlights all the text from the single selected footnote. Furthermore, the numbered paragraph style applied to the footnote paragraphs won't recognize that there was a previous paragraph flowing to it, so each paragraph is numbered as number 1. Even though "continue from previous" is selected in the numbering options. Also, the numbering style from Word imports as… more

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    0 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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16. InDesign exports out incorrect pdf document when another InDesign file is open and detached from main panel

    This is a weird bug that I just found. I'm using a Mac and have 3 monitors. The OS and all Adobe products are up to date. I am not using InDesign Beta. I have two separate InDesign files open and the second one is detached from the primary InDesign panel and on the other monitor. I have the primary document selected and go to File > Adobe PDF Presets > Press Quality and somehow InDesign will export out the other document that is not selected and on the other screen. I have recreated this twice with the same result. This only happens when I have another document open and detached onto the other monitor. The pdf will have the name of the file that it should be. However, its content will be the other file. Hope that makes sense.

    This is a weird bug that I just found. I'm using a Mac and have 3 monitors. The OS and all Adobe products are up to date. I am not using InDesign Beta. I have two separate InDesign files open and the second one is detached from the primary InDesign panel and on the other monitor. I have the primary document selected and go to File > Adobe PDF Presets > Press Quality and somehow InDesign will export out the other document that is not selected and on the other screen. I have recreated this twice with the same result.… more

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17. Indesign 2022 text kerning distorted suddenly

    Suddenly my text is previewing all jumbled/kerning completely out while creating a layout that was previously absolutely fine.

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18. space before and after ordered and unordered lists

    I'd like to space before and after fields added to the Bullets and Numbering panel of paragraph styles. I often prefer to base my ULs and OLs on my body style which includes the space applied to the end of the paragraph. I can remove the space but then my list item lack the proper spacing for the last item in the list. I fix this by creating a last item style and apply it manually but this is a real pain. It would be nice to have space before and after fields to adjust the padding around a list, independent of the Indents and Spacing panel in the paragraph style. This would allow me to create a single style to manage ordered and unordered lists and limit potential errors by forgetting to apply a separate style to the last item of the list. Sure, I might need to do a little math to add the correct amount of padding to match paragraph spacing but a single style for lists is far easier to manage then two or more styles.

    I'd like to space before and after fields added to the Bullets and Numbering panel of paragraph styles. I often prefer to base my ULs and OLs on my body style which includes the space applied to the end of the paragraph. I can remove the space but then my list item lack the proper spacing for the last item in the list. I fix this by creating a last item style and apply it manually but this is a real pain. It would be nice to have space before and after fields to adjust the padding around a list,… more

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    0 comments  ·  Styles  ·  Delete…  ·  Admin →
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19. In the Table of Contents panel, make the 'Include Book Documents' option persistent and part of the style

    I am writing a book, with 18 chapters, each as a separate InDesign document, but all collected in a single Book.indb.

    I just now returned to writing the book after a several months break. Wanting to update my structure, I did Layout > Table of Contents and clicked 'OK'. My Table of Contents disappeared!

    After investigating, I realized that the 'Include Book Documents' option in that panel had become unchecked.

    I checked that option, ran Table of Contents again, and found all my table of contents entries generated successfully. Yay!

    HOWEVER, when I went to regenerate the Table of Contents, all my table of contents entries disappeared again! Examining that panel again showed that InDesign mysteriously unchecked that option, even though all my other options in that panel were unchange.

    Please change that panel operation to remember the selection of the 'Include Book Documents' option.

    Furthermore, I'd like that option to be included in the table of contents style, so that other tables of contents generated from that style have that option checked.

    I am writing a book, with 18 chapters, each as a separate InDesign document, but all collected in a single Book.indb.

    I just now returned to writing the book after a several months break. Wanting to update my structure, I did Layout > Table of Contents and clicked 'OK'. My Table of Contents disappeared!

    After investigating, I realized that the 'Include Book Documents' option in that panel had become unchecked.

    I checked that option, ran Table of Contents again, and found all my table of contents entries generated successfully. Yay!

    HOWEVER, when I went to regenerate the Table of Contents,… more

    2 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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20. STACK ORDER BUG: Deleting page 1 and 2 causes object to change stack order on subsequent pages

    Problem
    1. Discovery of text box missing from page 39 in printed Catalogue.

    Review
    1. Immediately review INDD document to attempt to recreate error and report to client preliminary findings.
    a. The bug effects the stack ordering of objects on subsequent pages. In the Food & Beverage case, this missing text box from page 39 was in fact simply “underneath” the background yellow box.
    b. Error occurs when splitting out the cover pages to a separate document (to allow for a spine), whereby Page 1 and 2 and last 2 pages of document are deleted. Software bug appears to only actually occur when page 1 and 2 are deleted (eg. Not 2-3 or 1 and 3, or 2 and 33 etc etc.).
    2. An upgrade to latest version of INDD (CC2018 previous version CC2017)) did not fix the bug/change the result when steps repeated.
    3. Further review of software bug reveals reports to Adobe dating back from users to at least as far back as 2012.
    4. Following review of various user forums and knowing the bug is still present in the latest version, recording of screencast to highlight error in question was deemed necessary. Private youtube of bug Screencast is here: https://youtu.be/jyXZLTewCOY

    Problem
    1. Discovery of text box missing from page 39 in printed Catalogue.

    Review
    1. Immediately review INDD document to attempt to recreate error and report to client preliminary findings.
    a. The bug effects the stack ordering of objects on subsequent pages. In the Food & Beverage case, this missing text box from page 39 was in fact simply “underneath” the background yellow box.
    b. Error occurs when splitting out the cover pages to a separate document (to allow for a spine), whereby Page 1 and 2 and last 2 pages of document are deleted. Software bug appears to only… more

    2 votes

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    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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