7258 results found

1. Data merge not working for absolute paths on macOS

   With the latest update of 19.4, image paths no longer work for merge documents. I installed the latest update, which went back to 19.3, and have had no issues; therefore, I have isolated the issue with the update. I currently usean Excell file with an image field and the path to the image associated with each record. I have not changed anything in the file but with the new update I get the error message indicating the file is missing.

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   21 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2024(v19.5.0.084). We recommend you upgrade to the latest version for the fix.

   Kindly update the data source file with the POSIX style path in Macintosh to work with data merge functionality smoothly. Please refer to the helpx https://helpx.adobe.com/in/indesign/using/data-merge.html to know more about the difference between HFS and Posix style paths.

   You can get the actual POSIX path of a file by right-click it in the Finder while holding Option (or right-click, then press Option) > Copy as pathname menu. This can help you explore the correct POSIX paths to ensure you're using them correctly.

   Note: Relative path as such /<foldername>/<filename> is no longer supported after the fix, as it considers the starting “/” as an absolute path. Instead, the recommendation is to omit the starting “/” and use <foldername>/<filename> instead or any of the other existing ways to access the relative path like ./<foldername>/<filename>.

   If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right, and click on Check for App Updates.

   —

   Adobe InDesign Team

   The fix of the issue is now available in the latest InDesign 2024(v19.5.0.084). We recommend you upgrade to the latest version for the fix.

   Kindly update the data source file with the POSIX style path in Macintosh to work with data merge functionality smoothly. Please refer to the helpx https://helpx.adobe.com/in/indesign/using/data-merge.html to know more about the difference between HFS and Posix style paths.

   You can get the actual POSIX path of a file by right-click it in the Finder while holding Option (or right-click, then press Option) > Copy as pathname menu. This can help you explore the correct POSIX paths to ensure you're using them correctly.

   Note: Relative path as such /<foldername>/<filename> is no longer supported after the fix, as it considers the starting “/” as an absolute path. Instead, the recommendation is to omit the starting “/” and use <foldername>/<filename> instead or any of the other existing ways to access the… more

2. Bug when editing link text when changes are tracked

   There it a bug which occurs when the following takes place.

   1. Track changes is activated for a text frame in InDesign.
   2. A user adds text that will include a hyperlink.

   (See Image1.)

   1. A second user creates the hyperlink in the text.
   2. This user also then makes a change to the text that contains the hyperlink.

   (See Image2)

   1. If the ICML file is exported for editing in InCopy and then placed again into the document the formatting will change in the places where the original content was added - which follow the change in the text which contains the hyperlink. Depending on how this occurs text content can also be duplicated following the original text.

   (See image3)

   Image3 shows that the default hyperlink styling (blue with underlining) now extends to the end of the original text. The hyperlink itself also extends that far.

   This will happen in any place where a change occurs in text containing a hyperlink that was originally added by another user. It is not likely to occur very often (due to the nature of the steps that need to occur in a specific order) however the results could very big problems if they are not caught.

   There it a bug which occurs when the following takes place.

   1. Track changes is activated for a text frame in InDesign.
   2. A user adds text that will include a hyperlink.

   (See Image1.)

   1. A second user creates the hyperlink in the text.
   2. This user also then makes a change to the text that contains the hyperlink.

   (See Image2)

   1. If the ICML file is exported for editing in InCopy and then placed again into the document the formatting will change in the places where the original content was added - which follow the change in the text which contains the hyperlink. Depending… more

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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3. M1 Mac Graphic Problems Continue

   As others have mentioned InDesign graphic performance on M1 Macs is unacceptable. This was marked as "fixed" but it continues with macOS Ventura 13.0.1 and InDesign 18. For example, the screen does not always redraw when scrolling or jumping to a different page until you move your pointer. Switching to a different program and then back to InDesign also fixes the problem for a while. It doesn't matter whether GPU Performance is on or off. This is the most fundamental functionality. Please figure it out and fix it once and for all.

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   16 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   ID18.1 that was released yesterday should have the fix for this issue.

   Please update to this version from CCD app & confirm if the issue is still happening.

   
   

   --

   Adobe InDesign team

4. External Object 'lib:AdobeXMPScript' not exist!

   Try to execute the attached code in the screenshot.
   And you will this error:

   Error Number: 52
   Error String: I/O Error

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   4 comments  ·  Scripting  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue was fixed in InDesign version 16.3 that was released some time back.
   Closing this issue.

   —
   Adobe InDesign team

5. GREP position marker "^" = Beginning of Paragraph (not beginning of a new line after a forced line break)

   Dear Support,

   with the GREP position marker "^" for "Beginning of Paragraph", the GREP-search should consider the position of the beginning of a paragraph.
   But this marker does not only recognize the beginning of a paragraph, but also the beginning of a new line after a forced line break (SHIFT-RETURN).

   This is not correct: A forced new line is not the beginning of a paragraph.
   The only correct way would be to consider the beginning of a paragraph (RETURN).

   Sometimes you can use "(?=\r)\w+" to look for a word behind a Return instead of "^\w+" to find only the hits at the beginning of a paragraph. However, a combination with the search for a paragraph format can be disturbing here: with the lookbehind combined with a paragraph style only those places are found, where two consecutive paragraphs have the same paragraph style.

   Please correct the effect of ^ to only beginning of paragraph (and not forced line break).

   Dear Support,

   with the GREP position marker "^" for "Beginning of Paragraph", the GREP-search should consider the position of the beginning of a paragraph.
   But this marker does not only recognize the beginning of a paragraph, but also the beginning of a new line after a forced line break (SHIFT-RETURN).

   This is not correct: A forced new line is not the beginning of a paragraph.
   The only correct way would be to consider the beginning of a paragraph (RETURN).

   Sometimes you can use "(?=\r)\w+" to look for a word behind a Return instead of "^\w+" to find only the hits… more

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   4 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. We will review it shortly

   -InDesign Team

6. Exporting accessible PDF – wrong BoundingBox

   InDesign Version: All

   Background:
   An accessible PDF needs for all graphics and pictures a bounding box.
   This is used by AT e.g. to set a focus to a visual impaired user.
   Using the PDF export a bounding box is defined for all linked images.

   Problem:
   Often the bounding box does not fit to the visible area.
   AT user get wrong information, in fact the file is not accessible.

   Steps to reproduce the issues:
   Place an asset, where only a part of the linked asset is visibily placed in InDesign, the rest is cropped.

   Expected result:
   Bounding box fits to visible area

   Actual result:
   The bounding box is bigger than the visible area, if the assets content is bigger than the area show.

   Workaround:
   You can fix this in Acrobat theoretically, but this is nor real workaround as you only edit values and dont have visual feedback.

   Attachement:
   InDesign sample files and accessible PDF with bounding box example + visible error.

   InDesign Version: All

   Background:
   An accessible PDF needs for all graphics and pictures a bounding box.
   This is used by AT e.g. to set a focus to a visual impaired user.
   Using the PDF export a bounding box is defined for all linked images.

   Problem:
   Often the bounding box does not fit to the visible area.
   AT user get wrong information, in fact the file is not accessible.

   Steps to reproduce the issues:
   Place an asset, where only a part of the linked asset is visibily placed in InDesign, the rest is cropped.

   Expected result:
   Bounding box fits to visible… more

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   1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. We will review the bug shortly

   -InDesign Team

7. Error creating Review

   That I create a sharing link for review
   I get the following error.
   What could be the problem?
   Thanks

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   15 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue has been fixed in the latest release of InDesign 15.1.2

   Please update to this version to get the fix.

   —
   Adobe InDesign team

8. Slow Performance issue in the InDesign application

   Very Slow Performance

   Yes, InDesign is extremely slow today 2020-06-19, almost unusable, even many months after being discovered.
   The most worrying is that it seems that this bug was discovered in September 2019.

   As David wrote 2019-09-04: “Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time”.

   Behaviour:

   InDesign freezes, and my cursor starts spinning around (CPU jumps to 95-98%) for almost 30-45 seconds before I can continue with next command.
   The behaviour is random, but when it starts working slow, then it continues. It usually happens when I open two InDesign documents at the same time (small documents).

   I run InDesign 15.1 x64 from Creative Cloud, and Windows 10 Enterprise with 16GB RAM.

   I hope Adobe fixes this very soon, as I cannot perform my daily work and my employer starts asking what is wrong with my deliveries.

   Manuel

   Very Slow Performance

   Yes, InDesign is extremely slow today 2020-06-19, almost unusable, even many months after being discovered.
   The most worrying is that it seems that this bug was discovered in September 2019.

   As David wrote 2019-09-04: “Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time”.

   Behaviour:

   InDesign freezes, and my cursor starts spinning around (CPU jumps to 95-98%) for almost 30-45 seconds before I can continue with next command.
   The behaviour is random, but when it starts working slow, then it continues. It usually happens when I open two InDesign… more

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Many internal as well as external factors can cause the InDesign application to perform poorly.

   We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

   We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, create a new UserVoice thread or Contact Adobe support.

9. Defining a stroke beginning with a gap does not work

   If you define a stroke you can set the length of the first stroke to zero. But as you can see in the screenshot there is still some stroke visible.

   Best solution: Make a "zero stroke" possible, a stroke which starts with a gap.

   Second best solution: Change the minimum in the "length"-field to something > 0.

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   0 comments  ·  Styles  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting.
   We will review the issue

   -InDesign Team

10. Style Override Highlighter not highlighted when in use

    When I make some style changes in my text, the "Style Override Highlighter" marks theses changes. Great feature, no problem at all.

    But when I 1) quit InDesign and 2) start it again, the changed text is highlighted but the "Style Override Highlighter" icon [+a] is highlighted not at all.

    Solution shortcurt: Click on [+a] in character style panel, then on [+a] in paragraph style panel and it should behave the way it should. But it would be better if it'd be working the way it should.

    German InDesign 2020, Mac OSX 10.14.16

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    6 comments  ·  Styles  ·  Delete…  ·  Admin →
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    Closed: Not Reproducible  ·  amaarora responded

    Hi,
    Since for most of issue the issue no longer occurs, or is resolved after cleaning InDesign cache and preferences, we are closing the issue

    Thanks

11. cross-references bug introduced with 2018.1 update

    The 2018.1 "search" added to cross-references is great and will be very helpful. Unfortunately it appears that a bug was introduced in the process of adding this feature.

    When you double-click on a cross-reference in the Cross-References panel, it opens the Edit Cross References window. This used to open the window to the cross-reference you selected so you could edit it. Now, it opens the window at [All Paragraphs] with the first paragraph in this list selected.

    This is a MESS for my workflow, as I now have to search through the cross-references to find and select the one I want to edit. Fortunately, it is easier to do this now that the search box is there – but it’s an extra step that requires typing the cross-reference into the search box to find it.

    Hopefully you guys will be able to fix this soon so double-clicking on a cross-reference in the panel works the way it did before. Thanks!

    The 2018.1 "search" added to cross-references is great and will be very helpful. Unfortunately it appears that a bug was introduced in the process of adding this feature.

    When you double-click on a cross-reference in the Cross-References panel, it opens the Edit Cross References window. This used to open the window to the cross-reference you selected so you could edit it. Now, it opens the window at [All Paragraphs] with the first paragraph in this list selected.

    This is a MESS for my workflow, as I now have to search through the cross-references to find and select the… more

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    7 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue was fixed in ID CC2019 version.

    Please update to the latest version of InDesign available via Creative Cloud application.

    Adobe InDesign team

12. InDesign performance issue: New document window gives blank screen

    Latest version of InDesign supplied by Creative Cloud installer on 64-bit Windows 10 PC.

    Steps to reproduce:
    1. File - New Document.
    2. Bingo...

    Expected result:
    A useful window with options to create a new document.

    Actual result:
    A useless blank screen (see attached screenshot).

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    24 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

13. InDesign performance issue: Hangs when exporting to PDF

    1. Latest Indesign CC, Windows 10
    2. ID would sometimes not finish the export to PDF task and hangs for minutes. It must then be killed in the task manager. During this it constantly consumes a big lot of RAM and CPU power. See attachment.

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    33 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  amaarora responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team

14. Cannot resize Epub Interactivity Preview panel

    I can not resize the Epub Interactivity Preview Panel at all.
    I am using the latest InDesign CC 2018.

    SWF Preview panel is fine.

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    21 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  amaarora responded

    Hi all,

    We worked on this issue . Please update InDesign to latest release i.e. 14.0.2 and let us know if the issue is fixed for you.

    Thanks

15. "Insufficient data for an image" error is shown on opening PDF in Acrobat

    We are experiencing issues with exporting to PDF. Hi res PDF Compatibility Acrobat 7 (PDF 1.6).
    The PDF is created normally, but when opening the PDF, it sometimes happens that the image is not displayed on one or more pages. The error message for this specific page is: ERROR: Insufficient data for an image.
    We tried to solve this problem within our team. Eventually, we discovered that the issue did not occur for one of our colleagues. Further investigation revealed that this colleague was still using an older version of InDesign (18.3). The colleagues experiencing problems had automatic updates enabled and were working on the new version 18.4. I then uninstalled my 18.4 version and reverted back to 18.3, and the PDF exports started working as before without the error message.

    I hope you can look into this and perhaps address it in the new InDesign version.

    Best regards,
    Mike Böger
    Moolenaar BV

    We are experiencing issues with exporting to PDF. Hi res PDF Compatibility Acrobat 7 (PDF 1.6).
    The PDF is created normally, but when opening the PDF, it sometimes happens that the image is not displayed on one or more pages. The error message for this specific page is: ERROR: Insufficient data for an image.
    We tried to solve this problem within our team. Eventually, we discovered that the issue did not occur for one of our colleagues. Further investigation revealed that this colleague was still using an older version of InDesign (18.3). The colleagues experiencing problems had automatic updates enabled… more

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    11 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue has been fixed in the latest release of InDesign - version 18.5 that has just been made available publicly.

    Please download this update from Creative Cloud Desktop app to get the fix.

    
    

    --

    Adobe InDesign team

16. # in URLs of Hyperlinks in Hyperlinks panel is substituted with %23 when opened in browser from panel

    Hi together,
    when working with hyperlinks with URL destination an URL like:

    https://wiki.selfhtml.org/wiki/HTML/Elemente/a#Siehe_auch

    will not be transferred to the browser as is when the menu command "Go to Destination" is used or if the "green" bullet in the panel is clicked that indicates a correct and connectable hyperlink destination.

    Instead character # will be substituted with %23 like that:

    https://wiki.selfhtml.org/wiki/HTML/Elemente/a%23Siehe_auch

    The implication could be two-fold:
    [1] The browser could show an 404 error
    [2] The browser could not navigate to the named anchor and the view of the page is showing the top part of the page.

    The URL above will show error [2].
    This URL will show a 404 error:

    https://www.histaminintoleranz.ch/en/symptoms.html#zusammenfassung

    For the first error, the 404, I included screenshots and a sample InDesign document from InDesign 2023:

    Here the correct destination when the URL is copied to the browser:
    URL-CopiedToBrowser-CorrectPageView.png

    Hyperlinks panel showing the command "Go to Destination" in my German InDesign 2023:
    GoToURLinInDesign_Hyperlinks-Panel.png

    Result is this 404 error in the browser:
    GoToURLinInDesign_404-Error.png

    Test document where the hyperlink is attached to a rectangle:
    URLWith#ShowsAs%23Example-2CC-2023.indd

    FWIW: Due to restrictions of the UserVoice forum software the InDesign document could not be attached to this bug report. Instead I zipped it and tried to attach the zip file. Also this failed. So I added a *.txt to the file name:

    URLWith#ShowsAs%23Example-2CC-2023.indd.zip.txt

    Regards,
    Uwe Laubender
    ( Adobe Community Expert )

    Hi together,
    when working with hyperlinks with URL destination an URL like:

    https://wiki.selfhtml.org/wiki/HTML/Elemente/a#Siehe_auch

    will not be transferred to the browser as is when the menu command "Go to Destination" is used or if the "green" bullet in the panel is clicked that indicates a correct and connectable hyperlink destination.

    Instead character # will be substituted with %23 like that:

    https://wiki.selfhtml.org/wiki/HTML/Elemente/a%23Siehe_auch

    The implication could be two-fold:
    [1] The browser could show an 404 error
    [2] The browser could not navigate to the named anchor and the view of the page is showing the top part of the page.

    The URL above… more

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    17 votes

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    7 comments  ·  Others  ·  Delete…  ·  Admin →
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17. "Selection" and "Direct Selection" tool icons mixed up in toolbar

    The button images for "selection" and "direct selection" tools are mixed-up. The buttons are still in their correct place, but the "selection tool" button now displays the white arrow in the toolbar, the "direct selection" button the black arrow.

    The mouse arrows themselves remain correct, as do their functions.

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    17 votes

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    12 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We're happy to announce that we've reverted the icons of Selection Tool and Direct Selection Tool in the latest update of InDesign - version 17.2 that is available from Creative Cloud Desktop application.

    
    

    Please update to this latest version to see the change of these tool icons.

    --

    Adobe InDesign team

18. update package

    Instead of making a new package every time it would be really handy to be able to update an existing package.
    proposed Use Case/action:
    a new menu item: Update Package… > Show package in Finder/Windows Explorer > Only the items that are not in the existing package will be added (the items in the package that are not used will be kept in the updated package)
    Thank you

    17 votes

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    4 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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19. GREP search failed to match all text in a story

    We use to be able to search all text in a story by using this (?s).+ code. It’s working fine in CS6. But in CC2019, 2020, and 2021 on both Mac and Windows it will fail to select all text in the story if there is more than ~ 50000 character. Only the first ~ 50000 will be selected.

    This might be related to an old bug that was introduced in 14.0.2 that was fixed in 14.0.3.

    Steps to Reproduce:
    1. Create a document with one story containing more than 50000 characters
    2. Do a GREP Find using (?s).+

    A similar issues when trying to use \X+ to select all text in a story. Only some portions of the text over multiple of ~ 50000 text will be selected.

    We use to be able to search all text in a story by using this (?s).+ code. It’s working fine in CS6. But in CC2019, 2020, and 2021 on both Mac and Windows it will fail to select all text in the story if there is more than ~ 50000 character. Only the first ~ 50000 will be selected.

    This might be related to an old bug that was introduced in 14.0.2 that was fixed in 14.0.3.

    Steps to Reproduce:
    1. Create a document with one story containing more than 50000 characters
    2. Do a GREP Find using (?s).+

    … more

    17 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting. We will review the issue

    -InDesign Team

20. InDesign is not correctly role mapping all paragraph styles to tags, when creating an accessible tagged interactive PDF

    I am using InDesign 15.1.1 to create several accessible, tagged PDFs.
     
    I have tagged every paragraph style correctly under the export tags for PDF (Edit all export tags > show: PDF), and I have left any list items and table of contents items with the default ‘Automatic’ tag.
     
    I am exporting as an interactive PDF with ‘Create tagged PDF’ checked. 
     
    Then when viewing the PDF in Acrobat Pro DC, in the Tags pane I have selected ‘Apply role mapping to tags’. This should ensure that in the tags pane in Acrobat, all my original paragraph style names are displaying as the tags that I have created. But this is not happening. I am finding that some of the tags are role mapping correctly, while several other tags are appearing incorrectly role-mapped with their original paragraph style names in place instead of the tags that I had assigned to them in InDesign.

    There seems to be no logic to this. This role mapping problem is occurring on every document I export as a tagged interactive PDF, no matter the size (i.e. from a small 12pp booklet to a large 125pp brochure). The only common characteristic is that the initial pages of the PDF have the tags correctly role mapped, but then as the document progresses some of the tags start to break down with their tags not appearing and instead their original paragraph style names are displayed. I have tried exporting the PDF from my another Mac and I get the same result.

    Today I have discovered something interesting: if I export just a few pages at a time then the role mapping is working correctly. The problem seems to occur when I export the full document – InDesign does not seem to be able to export all the information correctly en masse.

    Note: I have updated to InDesign 15.1.2 today and the problem is still occurring.

    I am using InDesign 15.1.1 to create several accessible, tagged PDFs.
     
    I have tagged every paragraph style correctly under the export tags for PDF (Edit all export tags > show: PDF), and I have left any list items and table of contents items with the default ‘Automatic’ tag.
     
    I am exporting as an interactive PDF with ‘Create tagged PDF’ checked. 
     
    Then when viewing the PDF in Acrobat Pro DC, in the Tags pane I have selected ‘Apply role mapping to tags’. This should ensure that in the tags pane in Acrobat, all my original paragraph style names… more

    17 votes

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    2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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