7109 results found

1. Exporting accessible PDF – wrong BoundingBox

   InDesign Version: All

   Background:
   An accessible PDF needs for all graphics and pictures a bounding box.
   This is used by AT e.g. to set a focus to a visual impaired user.
   Using the PDF export a bounding box is defined for all linked images.

   Problem:
   Often the bounding box does not fit to the visible area.
   AT user get wrong information, in fact the file is not accessible.

   Steps to reproduce the issues:
   Place an asset, where only a part of the linked asset is visibily placed in InDesign, the rest is cropped.

   Expected result:
   Bounding box fits to visible area

   Actual result:
   The bounding box is bigger than the visible area, if the assets content is bigger than the area show.

   Workaround:
   You can fix this in Acrobat theoretically, but this is nor real workaround as you only edit values and dont have visual feedback.

   Attachement:
   InDesign sample files and accessible PDF with bounding box example + visible error.

   InDesign Version: All

   Background:
   An accessible PDF needs for all graphics and pictures a bounding box.
   This is used by AT e.g. to set a focus to a visual impaired user.
   Using the PDF export a bounding box is defined for all linked images.

   Problem:
   Often the bounding box does not fit to the visible area.
   AT user get wrong information, in fact the file is not accessible.

   Steps to reproduce the issues:
   Place an asset, where only a part of the linked asset is visibily placed in InDesign, the rest is cropped.

   Expected result:
   Bounding box fits to visible… more

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   1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. We will review the bug shortly

   -InDesign Team

2. Share for Review: Image Quality

   Can we have an option where Share > Share for Review has a high-quality view as opposed to the low-res preview (see file attached- Review (left) and Original (right)) please?

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   4 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Share for Review is to quickly share a design that is still a work-in-progress with the Reviewer(s) for quick feedback. Since the review opens in a browser for the reviewer, it has to load quickly even on slow networks, that’s why the image quality has been kept low deliberately so that the page loads quickly without long wait times. Using high-res views will slow down the loading of pages in the browser considerably, marring the experience.

   Hope this helps.

   —
   Adobe InDesign team

3. Error creating Review

   That I create a sharing link for review
   I get the following error.
   What could be the problem?
   Thanks

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   15 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue has been fixed in the latest release of InDesign 15.1.2

   Please update to this version to get the fix.

   —
   Adobe InDesign team

4. Slow Performance issue in the InDesign application

   Very Slow Performance

   Yes, InDesign is extremely slow today 2020-06-19, almost unusable, even many months after being discovered.
   The most worrying is that it seems that this bug was discovered in September 2019.

   As David wrote 2019-09-04: “Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time”.

   Behaviour:

   InDesign freezes, and my cursor starts spinning around (CPU jumps to 95-98%) for almost 30-45 seconds before I can continue with next command.
   The behaviour is random, but when it starts working slow, then it continues. It usually happens when I open two InDesign documents at the same time (small documents).

   I run InDesign 15.1 x64 from Creative Cloud, and Windows 10 Enterprise with 16GB RAM.

   I hope Adobe fixes this very soon, as I cannot perform my daily work and my employer starts asking what is wrong with my deliveries.

   Manuel

   Very Slow Performance

   Yes, InDesign is extremely slow today 2020-06-19, almost unusable, even many months after being discovered.
   The most worrying is that it seems that this bug was discovered in September 2019.

   As David wrote 2019-09-04: “Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time”.

   Behaviour:

   InDesign freezes, and my cursor starts spinning around (CPU jumps to 95-98%) for almost 30-45 seconds before I can continue with next command.
   The behaviour is random, but when it starts working slow, then it continues. It usually happens when I open two InDesign… more

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Many internal as well as external factors can cause the InDesign application to perform poorly.

   We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

   We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, create a new UserVoice thread or Contact Adobe support.

5. Defining a stroke beginning with a gap does not work

   If you define a stroke you can set the length of the first stroke to zero. But as you can see in the screenshot there is still some stroke visible.

   Best solution: Make a "zero stroke" possible, a stroke which starts with a gap.

   Second best solution: Change the minimum in the "length"-field to something > 0.

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   0 comments  ·  Styles  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting.
   We will review the issue

   -InDesign Team

6. Style Override Highlighter not highlighted when in use

   When I make some style changes in my text, the "Style Override Highlighter" marks theses changes. Great feature, no problem at all.

   But when I 1) quit InDesign and 2) start it again, the changed text is highlighted but the "Style Override Highlighter" icon [+a] is highlighted not at all.

   Solution shortcurt: Click on [+a] in character style panel, then on [+a] in paragraph style panel and it should behave the way it should. But it would be better if it'd be working the way it should.

   German InDesign 2020, Mac OSX 10.14.16

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   6 comments  ·  Styles  ·  Delete…  ·  Admin →
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   Closed: Not Reproducible  ·  amaarora responded

   Hi,
   Since for most of issue the issue no longer occurs, or is resolved after cleaning InDesign cache and preferences, we are closing the issue

   Thanks

7. cross-references bug introduced with 2018.1 update

   The 2018.1 "search" added to cross-references is great and will be very helpful. Unfortunately it appears that a bug was introduced in the process of adding this feature.

   When you double-click on a cross-reference in the Cross-References panel, it opens the Edit Cross References window. This used to open the window to the cross-reference you selected so you could edit it. Now, it opens the window at [All Paragraphs] with the first paragraph in this list selected.

   This is a MESS for my workflow, as I now have to search through the cross-references to find and select the one I want to edit. Fortunately, it is easier to do this now that the search box is there – but it’s an extra step that requires typing the cross-reference into the search box to find it.

   Hopefully you guys will be able to fix this soon so double-clicking on a cross-reference in the panel works the way it did before. Thanks!

   The 2018.1 "search" added to cross-references is great and will be very helpful. Unfortunately it appears that a bug was introduced in the process of adding this feature.

   When you double-click on a cross-reference in the Cross-References panel, it opens the Edit Cross References window. This used to open the window to the cross-reference you selected so you could edit it. Now, it opens the window at [All Paragraphs] with the first paragraph in this list selected.

   This is a MESS for my workflow, as I now have to search through the cross-references to find and select the… more

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   7 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue was fixed in ID CC2019 version.

   Please update to the latest version of InDesign available via Creative Cloud application.

   Adobe InDesign team

8. InDesign performance issue: New document window gives blank screen

   Latest version of InDesign supplied by Creative Cloud installer on 64-bit Windows 10 PC.

   Steps to reproduce:
   1. File - New Document.
   2. Bingo...

   Expected result:
   A useful window with options to create a new document.

   Actual result:
   A useless blank screen (see attached screenshot).

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   18 votes

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   24 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

9. InDesign performance issue: Hangs when exporting to PDF

   1. Latest Indesign CC, Windows 10
   2. ID would sometimes not finish the export to PDF task and hangs for minutes. It must then be killed in the task manager. During this it constantly consumes a big lot of RAM and CPU power. See attachment.

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   33 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  amaarora responded

   Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

   In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

   Let us know in the comments section if you face any problem with the updation process.

   —
   Adobe InDesign Team

10. Cannot resize Epub Interactivity Preview panel

    I can not resize the Epub Interactivity Preview Panel at all.
    I am using the latest InDesign CC 2018.

    SWF Preview panel is fine.

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    21 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  amaarora responded

    Hi all,

    We worked on this issue . Please update InDesign to latest release i.e. 14.0.2 and let us know if the issue is fixed for you.

    Thanks

11. Copy and Paste from Share for Review Comments panel not working

    You used to be able to copy/paste directly from the REVIEW panel COMMENT when you receive feedback. Now it won't allow you to copy what someone has reviewed and suggested as replacement text. This is very important as it makes it much more efficient to copy it from within InDesign rather than swapping between screens to do it from the browser. Please can you fix this! Thank you!

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    11 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue has got fixed in InDesign 2024 19.2 Release.

    --

    Adobe InDesign team

12. "Insufficient data for an image" error is shown on opening PDF in Acrobat

    We are experiencing issues with exporting to PDF. Hi res PDF Compatibility Acrobat 7 (PDF 1.6).
    The PDF is created normally, but when opening the PDF, it sometimes happens that the image is not displayed on one or more pages. The error message for this specific page is: ERROR: Insufficient data for an image.
    We tried to solve this problem within our team. Eventually, we discovered that the issue did not occur for one of our colleagues. Further investigation revealed that this colleague was still using an older version of InDesign (18.3). The colleagues experiencing problems had automatic updates enabled and were working on the new version 18.4. I then uninstalled my 18.4 version and reverted back to 18.3, and the PDF exports started working as before without the error message.

    I hope you can look into this and perhaps address it in the new InDesign version.

    Best regards,
    Mike Böger
    Moolenaar BV

    We are experiencing issues with exporting to PDF. Hi res PDF Compatibility Acrobat 7 (PDF 1.6).
    The PDF is created normally, but when opening the PDF, it sometimes happens that the image is not displayed on one or more pages. The error message for this specific page is: ERROR: Insufficient data for an image.
    We tried to solve this problem within our team. Eventually, we discovered that the issue did not occur for one of our colleagues. Further investigation revealed that this colleague was still using an older version of InDesign (18.3). The colleagues experiencing problems had automatic updates enabled… more

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    11 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue has been fixed in the latest release of InDesign - version 18.5 that has just been made available publicly.

    Please download this update from Creative Cloud Desktop app to get the fix.

    
    

    --

    Adobe InDesign team

13. "Selection" and "Direct Selection" tool icons mixed up in toolbar

    The button images for "selection" and "direct selection" tools are mixed-up. The buttons are still in their correct place, but the "selection tool" button now displays the white arrow in the toolbar, the "direct selection" button the black arrow.

    The mouse arrows themselves remain correct, as do their functions.

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    12 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We're happy to announce that we've reverted the icons of Selection Tool and Direct Selection Tool in the latest update of InDesign - version 17.2 that is available from Creative Cloud Desktop application.

    
    

    Please update to this latest version to see the change of these tool icons.

    --

    Adobe InDesign team

14. update package

    Instead of making a new package every time it would be really handy to be able to update an existing package.
    proposed Use Case/action:
    a new menu item: Update Package… > Show package in Finder/Windows Explorer > Only the items that are not in the existing package will be added (the items in the package that are not used will be kept in the updated package)
    Thank you

    17 votes

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    4 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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15. GREP search failed to match all text in a story

    We use to be able to search all text in a story by using this (?s).+ code. It’s working fine in CS6. But in CC2019, 2020, and 2021 on both Mac and Windows it will fail to select all text in the story if there is more than ~ 50000 character. Only the first ~ 50000 will be selected.

    This might be related to an old bug that was introduced in 14.0.2 that was fixed in 14.0.3.

    Steps to Reproduce:
    1. Create a document with one story containing more than 50000 characters
    2. Do a GREP Find using (?s).+

    A similar issues when trying to use \X+ to select all text in a story. Only some portions of the text over multiple of ~ 50000 text will be selected.

    We use to be able to search all text in a story by using this (?s).+ code. It’s working fine in CS6. But in CC2019, 2020, and 2021 on both Mac and Windows it will fail to select all text in the story if there is more than ~ 50000 character. Only the first ~ 50000 will be selected.

    This might be related to an old bug that was introduced in 14.0.2 that was fixed in 14.0.3.

    Steps to Reproduce:
    1. Create a document with one story containing more than 50000 characters
    2. Do a GREP Find using (?s).+

    … more

    17 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting. We will review the issue

    -InDesign Team

16. InDesign is not correctly role mapping all paragraph styles to tags, when creating an accessible tagged interactive PDF

    I am using InDesign 15.1.1 to create several accessible, tagged PDFs.
     
    I have tagged every paragraph style correctly under the export tags for PDF (Edit all export tags > show: PDF), and I have left any list items and table of contents items with the default ‘Automatic’ tag.
     
    I am exporting as an interactive PDF with ‘Create tagged PDF’ checked. 
     
    Then when viewing the PDF in Acrobat Pro DC, in the Tags pane I have selected ‘Apply role mapping to tags’. This should ensure that in the tags pane in Acrobat, all my original paragraph style names are displaying as the tags that I have created. But this is not happening. I am finding that some of the tags are role mapping correctly, while several other tags are appearing incorrectly role-mapped with their original paragraph style names in place instead of the tags that I had assigned to them in InDesign.

    There seems to be no logic to this. This role mapping problem is occurring on every document I export as a tagged interactive PDF, no matter the size (i.e. from a small 12pp booklet to a large 125pp brochure). The only common characteristic is that the initial pages of the PDF have the tags correctly role mapped, but then as the document progresses some of the tags start to break down with their tags not appearing and instead their original paragraph style names are displayed. I have tried exporting the PDF from my another Mac and I get the same result.

    Today I have discovered something interesting: if I export just a few pages at a time then the role mapping is working correctly. The problem seems to occur when I export the full document – InDesign does not seem to be able to export all the information correctly en masse.

    Note: I have updated to InDesign 15.1.2 today and the problem is still occurring.

    I am using InDesign 15.1.1 to create several accessible, tagged PDFs.
     
    I have tagged every paragraph style correctly under the export tags for PDF (Edit all export tags > show: PDF), and I have left any list items and table of contents items with the default ‘Automatic’ tag.
     
    I am exporting as an interactive PDF with ‘Create tagged PDF’ checked. 
     
    Then when viewing the PDF in Acrobat Pro DC, in the Tags pane I have selected ‘Apply role mapping to tags’. This should ensure that in the tags pane in Acrobat, all my original paragraph style names… more

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    2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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17. Relink from CC Libraries Sorting

    When Relinking assets in InDesign using "Relink from CC Libraries", the CC Libraries panel that shows isn't capable of having its sort order (date modified vs alphabetically) changed nor is it able to show Groups - please fix so it has the same view functionality as the regular CC Libraries Panel.

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    9 comments  ·  Others  ·  Delete…  ·  Admin →
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18. Publish Online feature has issues when viewed in iOS 13

    We are using the "Publish Online" feature inside Adobe Indesign to make some of our content available on our website. We've recently received reports from users with Apple iOS 13 mobile devices that the content is not displaying properly on those types of mobile phones. When the content first opens, if you double tap the page zooms in ok and double tapping again zooms out ok. However, if you try to pinch/zoom, the page blows up very large such that you can only see a couple words and you cannot pinch to get back out. Sometimes double-tapping again takes it back to a normal view, but often it zooms back out with part of the page cut off. This content was created using InDesign Creative Cloud 14. I spoke with tech support and she indicated a ticket was filed with the engineering team. Posting here as well for others to be aware and to receive updates!

    We are using the "Publish Online" feature inside Adobe Indesign to make some of our content available on our website. We've recently received reports from users with Apple iOS 13 mobile devices that the content is not displaying properly on those types of mobile phones. When the content first opens, if you double tap the page zooms in ok and double tapping again zooms out ok. However, if you try to pinch/zoom, the page blows up very large such that you can only see a couple words and you cannot pinch to get back out. Sometimes double-tapping again takes it… more

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    12 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue has been fixed in the latest InDesign version - InDesign 2023.

    
    

    --

    Adobe InDesign team

19. Cmd-O or Cmd-N doesn't work after InDesign starts up.

    This has been an annoying bug for a while. If you open indesign, then use the command-O or command-N key to open/create a file, nothing happens. You just get an alert sound.

    17 votes

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    26 comments  ·  Others  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – version 16.0.1.

    Please update to this version to get the fix.

    —
    Adobe InDesign team

20. Reveal in Finder on NAS Server not working

    When using InDesign 14.0.3, on mac OS X Catalina (10.15.1), ctrl clicking the .indd file's title bar to reveal in finder doesn't work (switches to finder but doesn't reveal) if the .indd file is stored on NAS RAID server. Server connection is afp://
    Revel in Finder command works fine if the .indd file is stored locally.

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    17 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting. We will review it

    -InDesign Team