Adobe InDesign: Bugs

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Steps to reproduce the issues
Expected result
Actual result
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Issue with Word Breaks in Dictionaries on InDesign (last version)

Dear Technical Support Team,

I am writing to inform you about an issue I am experiencing with word breaks in dictionaries, primarily in UK English (the Canadian one has fewer problems), German (2006 reform with Duden activated), and Danish, which are the languages I use the most. This problem has also arisen in other languages. I always switch the dictionary according to the language of the text I am working on. I have mainly encountered these errors using InDesign, but it has also happened to me in Illustrator. Clearly, the word break functionality is not working correctly, and syllabication is not accurately assigned, so it is not being applied correctly. This issue is adversely affecting the workflow as we are forced to resort to dictionaries to verify word breaks provided by InDesign, incurring an inevitable additional time investment.

As an example, I have listed the following words below for you to verify how the UK English dictionary does not correctly break them:

challenges
consequences
entrances
homogenous
inhabitants
measure
I attach a pdf with clear examples.

This problem is causing significant difficulties in editing and reviewing documents, as well as in ensuring their linguistic quality. It is essential that this functionality is reviewed and resolved to have confidence in these dictionaries and work efficiently and accurately.

I appreciate your attention to this matter in advance. Please let me know if you need any additional information to effectively address this issue.

Sincerely,
David

Dear Technical Support Team,

I am writing to inform you about an issue I am experiencing with word breaks in dictionaries, primarily in UK English (the Canadian one has fewer problems), German (2006 reform with Duden activated), and Danish, which are the languages I use the most. This problem has also arisen in other languages. I always switch the dictionary according to the language of the text I am working on. I have mainly encountered these errors using InDesign, but it has also happened to me in Illustrator. Clearly, the word break functionality is not working correctly, and syllabication is…
- Hyphenation test_EN-UK.pdf 30 KB
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Right-to-Left and Left-to-Right text boxes and style sheets are confusing

Dear Adobe InDesign Team,

Please simplify how users specify left-to-right Western language text boxes and documents versus right-to-left Middle Eastern language text boxes and documents in the multi language version of InDesign.

There are no fewer that four places where paragraph direction and language specification appear in various places in the InDesign workspace.

Users would benefit from simplification of language-switching tools, because InDesign's interface does not readily expose what language text direction it is using and sometimes switches paragraph direction without users knowing what these international language settings are defaulting to.

My issue had to do with US English text showing up properly in a text box, but when I tried to format a numbered list using the tab bar, the tab margin indicators were reversed, and I could not set up tabs.

Issues also show up when a text box is identified as US English, but InDesign's dictionary thinks the texts is a right-to-left language and marks every word misspelled.

Pleases simplify how languages are specified and have InDesign automatically switch paragraph direction once the user determines the language of the document.

The only exception needed is when foreign words are embedded in text and need to appear right-to-left within a left-to-right text environment (or visa versa) — or when a document needs to be dual-language.

Thanks for your help.

Tom Nimen

Dear Adobe InDesign Team,

Please simplify how users specify left-to-right Western language text boxes and documents versus right-to-left Middle Eastern language text boxes and documents in the multi language version of InDesign.

There are no fewer that four places where paragraph direction and language specification appear in various places in the InDesign workspace.

Users would benefit from simplification of language-switching tools, because InDesign's interface does not readily expose what language text direction it is using and sometimes switches paragraph direction without users knowing what these international language settings are defaulting to.

My issue had to do with US English text…
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InDesign crashes when mounting/updating another InDesign document with overset text

InDesign Version: Adobe InDesign CC 13.0.1
Operating System: macOS High Sierra version 10.13.2
Computer: MacBook Pro (Retina, 15-inch, Mid 2015)

Steps to reproduce the issue:
1. Create a new document in InDesign with at least 3 pages.
2. Make a textbox on one of the pages (e.g. page 1) and fill it with some text.
3. Resize the textbox so that some text overset and preflight shows 1 error - overflowing text.
4. Save and close the document
5. Create a new InDesign document
6. Place the InDesign file with the overflowing textbox in the new InDesign document (NOTE: You need to place the page which actually has the overflowing text). You should get an error message that the document you want to place is containing overflowing text. Click OK.
7. Alt+Double Click / Opt+Double Click on the placed document in order to edit it.
8. Do some edits in the document, e.g. duplicate the textbox with the overflowing text by holding ALT while moving it. Make sure that you still have overset text in the document.
9. Save the document, and close it by clicking CMD+W or File->Close. This should automatically lead you back to the document where you placed the document, and InDesign should try to automatically update the placed document with the new content.

Expected result:
InDesign should update the contents of the placed InDesign document, and not crash, regardless of whether the placed InDesign document contains overset text or not.

Actual result:
In my case, InDesign crashes at the end of step 9 when trying to update the placed document containing overset text. I have attached a screenshot, in addition to the crash reports generated by Apple/Adobe at this time. InDesign shows the following error message (translated from Norwegian to English): "Error: Adobe InDesign is exiting. A serious error occured. Restart InDesign to restore work in any InDesign-documents that isn't archived." It also shows a dialog box which warns you about overset text on pages in the placed document.

Extra notes and comments:
If InDesign didn't crash in step 9, you can try to go to the "Links" panel and update the link to the placed document, if it didn't update automatically. In general you should also try placing and updating InDesign documents containing overset text into another InDesign document, and this error should occur eventually.

In my experience InDesign crashes very often due to this error when using a workflow which requires mounting other InDesign documents, which might contain overset text accidentally. In the workflow that we use, this error is very devastating leading to InDesign crashing up to several times per day (or per hour) in certain periods.

The error most consistently occurs when doing some changes in a document containing overset text, and then updating it in InDesign, as described in the steps to reproduce the error. However, the error has also occured when placing the document, not just while updating it.

I have also experienced that this error occurs even when there just are some extra lines at the end of the textbox, so that text technically overflows, but no preflight error appears because the overflowing text is just empty lines/paragraphs. This makes the bug extra difficult to avoid, because the overflowing text could be in any textbox in the document, even though no error is showed.

This error has occured consistently over several InDesign and OS versions, at least for several years, probably since the feature to place another InDesign document was introduced.

InDesign Version: Adobe InDesign CC 13.0.1
Operating System: macOS High Sierra version 10.13.2
Computer: MacBook Pro (Retina, 15-inch, Mid 2015)

Steps to reproduce the issue:
1. Create a new document in InDesign with at least 3 pages.
2. Make a textbox on one of the pages (e.g. page 1) and fill it with some text.
3. Resize the textbox so that some text overset and preflight shows 1 error - overflowing text.
4. Save and close the document
5. Create a new InDesign document
6. Place the InDesign file with the overflowing textbox in the new InDesign document (NOTE: You…
4 votes

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Closed: Fixed · Abhinav Kaushik responded

Hello All,

Thank you for your support. The issue is now fixed in the latest update of InDesign.
Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

Let us know if the issue is resolved for you in InDesign 14.0.

Thanks,
Abhinav Kaushik
InDesign Team
Placing Word-document imports wrong language for built-in style names

Versions affected:
InDesign CC2021 (and older).

Steps:
1. Use a non-english Word-version to make a Word-document.
2. Use built-in styles to style text. For example "Overskrift 1" ("Heading 1" in Norwegian).
3. Save as .docx
4. Save as .doc
4. In InDesign, Place the two Word-documents (including styles/formatting)

Expected result:
* Both documents import with the same style names they had in Word ("Overskrift 1").

Result:
* The docx places the text with the style name "Heading 1" (wrong)
* The doc places the text with the style name "Overskrift 1" (correct)

This makes round-trips via Word problematic. We are forced to tell all designers to manually convert Word-documents to the old .doc-format before placing as a workaround.

Versions affected:
InDesign CC2021 (and older).

Steps:
1. Use a non-english Word-version to make a Word-document.
2. Use built-in styles to style text. For example "Overskrift 1" ("Heading 1" in Norwegian).
3. Save as .docx
4. Save as .doc
4. In InDesign, Place the two Word-documents (including styles/formatting)

Expected result:
* Both documents import with the same style names they had in Word ("Overskrift 1").

Result:
* The docx places the text with the style name "Heading 1" (wrong)
* The doc places the text with the style name "Overskrift 1" (correct)

This makes round-trips via Word problematic. We…
- style name bug.png 34 KB
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Find Glyph uses character style set in the Text tab
It's not possible to set a character style in the Glyph tab of the Find/Change window. But if you set a character style in the Text tab, the Glyph tab uses that style to limit the search scope.

Steps to reproduce:

Start a new document, add a character style. (Doesn't matter what formatting you add to the character style.)

Place a text frame and enter 'xx'.

Apply the character style you added in step 1 to the first x.

Set the character style in the Find Format field of the Text tab of the Find/Change window.

Go to the Glyph tab, set it to search x in the applied font.

Actual result: InDesign finds only the character to which the character style was applied.

Expected result: that InDesign finds all characters x.

(This is either a bug or an undocumented feature)

InDesign CC2018, Windows 10/64, English/International version
It's not possible to set a character style in the Glyph tab of the Find/Change window. But if you set a character style in the Text tab, the Glyph tab uses that style to limit the search scope.

Steps to reproduce:

Start a new document, add a character style. (Doesn't matter what formatting you add to the character style.)

Place a text frame and enter 'xx'.

Apply the character style you added in step 1 to the first x.

Set the character style in the Find Format field of the Text tab of the Find/Change window.

Go to the Glyph…
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Need More Info · amaarora responded

Hi,
In step 4, are you setting the find format field to be the character style you have created in step step 1?
If yes, then InDesign will only find those “x” which have the character style same as in the find format field (=character style created in step 1 and applied to only first x)
https://helpx.adobe.com/indesign/using/find-change.html

Please can you elaborate a little more on the steps.

-Aman
Insering Anchroed text frame object shifts the vowels on referenced Arabic/Persian/Urdu text frame

Hello there,

We have only noticed this problem while dealing with Arabic/Persian/Urdu text (regardless of the fonts used). English text works just fine.

When anchored framed is inserted, the vowels in the Arabic/Persian/Urdu text and sometime evens the characters in the text shift. The foreign text is typically perfectly fine prior to inserting the anchored object however changes. See before and after examples:

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Footnote reference disappears when adding Unicode 1D513 into line

I am using InDesign 14.0.2.

We are a book publisher, and we sometimes use a special character in some of our academic work: a gothic P—the Unicode character 1D513 (Mathematical Fraktur Capital P). See: https://www.fileformat.info/info/unicode/char/1d513/index.htm

However, it does something very wonky with footnotes, which seems to be a bug. If we insert this character—Unicode 1D513—in the same line as a footnote reference, it makes the footnote reference disappear. The footnote stays in place. We have tried different fonts, but it doesn't seem to be font dependent. However, if it is in the same line, but after the footnote reference, it still appears. So it seems to be some strange interplay of this unicode character and the footnote references.

I don’t know if there are any other characters that do this, but it doesn’t seem to be font dependent. The only way we are able to make the footnote reappear is to make the paragraph use the Adobe Paragraph Composer, instead of the Adobe World-Ready Paragraph Composer. However, this too is a problem because the paragraphs that use this particular Unicode character often have other languages in them as well, such as Hebrew, and we need the World-Ready Paragraph composer on to make those work, so we can’t just switch that so easily.

See the attached InDesign document for an example of what happens. You’ll notice the special character P is right before the second footnote, but it is completely invisible, while still being “there.”

I don’t know if this bug goes beyond this particular Unicode character or not, but it seems strange that InDesign footnotes are not playing well with it.

Thanks for your help.

I have an InDesign file if you need a sample, but the uploaded won't let me attach it. Can I email it to someone?

I am using InDesign 14.0.2.

We are a book publisher, and we sometimes use a special character in some of our academic work: a gothic P—the Unicode character 1D513 (Mathematical Fraktur Capital P). See: https://www.fileformat.info/info/unicode/char/1d513/index.htm

However, it does something very wonky with footnotes, which seems to be a bug. If we insert this character—Unicode 1D513—in the same line as a footnote reference, it makes the footnote reference disappear. The footnote stays in place. We have tried different fonts, but it doesn't seem to be font dependent. However, if it is in the same line, but after the footnote reference, it…

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FIXED · AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

This issue has been fixed in InDesign 2020. Please try this out.

—
Adobe InDesign team
New Format in InDesign CC

Beim Anlegen eines neuen Formats kann man rechts oben im Optionsmenu die genauen Masse eingeben. Mit der TAB-Taste kommt man dann ja immer eine Option weiter. In Adobe Illustator und in Photoshop funktioniert das in der gewünschten Reihenfolge, im InDesign (deutsche Version) nicht: da folgt nach der Breitenangabe bei betätigter TAB-Taste die Frage nach der Einheit (z.B. mm etc.) und dann (nach weitere TAB-Taste) erst die zweite Grösse des Dokuments (also die Höhenangabe). Eigentlich sollte die logische Reihenfolge ja lauten: Breite > Höhe > Einheit.

In english:
When creating a new format, you can enter the exact mass in the upper right corner of the Options menu. With the TAB-key you always get an option. In Adobe Illustator and in Photoshop, this does not work in the desired order, in InDesign (German version): since the width is indicated by the TAB key pressed, the question is about the unit (eg mm etc.) and then (after another TAB key) ) Only the second size of the document (ie the height). Actually, the logical order should be yes: Width> Height> Unit.

Beim Anlegen eines neuen Formats kann man rechts oben im Optionsmenu die genauen Masse eingeben. Mit der TAB-Taste kommt man dann ja immer eine Option weiter. In Adobe Illustator und in Photoshop funktioniert das in der gewünschten Reihenfolge, im InDesign (deutsche Version) nicht: da folgt nach der Breitenangabe bei betätigter TAB-Taste die Frage nach der Einheit (z.B. mm etc.) und dann (nach weitere TAB-Taste) erst die zweite Grösse des Dokuments (also die Höhenangabe). Eigentlich sollte die logische Reihenfolge ja lauten: Breite > Höhe > Einheit.

In english:
When creating a new format, you can enter the exact mass in…
- Screenshot_Klatt.png 25 KB
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Digits after spaces appear out of order
InDesign CC 2017.1
I had previously used Arabic support, and this may be contributing to the problem, even after changing Preferences back to "English (North America)" the problem persists.

Create text box. Type any digit, then a space, then any digit.

Digits should appear left to right.

The digit after the space jumps to the left of the first digit and includes a space after. Cursoring with arrow keys through the type makes the cursor position jump around, so the misplaced digit is still reading as after sequentially, but is now to the left of the previous digits (really screwy!).

Screen shot is the result of typing "12 space 34 space 5 space 6 space 7"

This is a MAJOR issue and a MASSIVE LIABILITY.
InDesign CC 2017.1
I had previously used Arabic support, and this may be contributing to the problem, even after changing Preferences back to "English (North America)" the problem persists.

Create text box. Type any digit, then a space, then any digit.

Digits should appear left to right.

The digit after the space jumps to the left of the first digit and includes a space after. Cursoring with arrow keys through the type makes the cursor position jump around, so the misplaced digit is still reading as after sequentially, but is now to the left of the previous digits (really…
- Screen_Shot_2017-10-03_at_6.43.50_PM.png 10 KB
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Preferences: Preview image not working

My Italian InDesign release doesn't create a Hi Res preview image.
In the preferences I've flagged the "always save preview image with the document", Pages: "all the pages" and Preview dimensions: "very big 1024x1024", but the software doesn't work: when I try to have a look at the documents with Adobe Bridge I can see a low res preview, while with ID Util (an utility for OSX Quick Look) I can't see any preview of the pages of the document. This issue didn't happen with the previous release of InDesign and my old MacPro with El Capitan. Now I'm working with a new iMacPro 3GHz Processor, Radeon Pro Vega 64 graphic card an OSX Mojave 10.14.2. InDesign release: CC2019 14.0.1 Italian language.
I've asked to a friend with another os (High Sierra) and InDesign 2017 to send to me a document with High Res preview image (1024x1024) and it works correctly with my iMacPro both with Bridge and ID Util.
I've also tried to uninstall and reinstall InDesign but nothing has changed.
And I've sent to a Dutch colleague a file saved with all the preferences images preview set as described above, and also he could not see the HiRes preview. So he opened my file with his English InDesign, saved it with the same preferences images preview and it worked correctly.
That's why I suppose there's a bug in the last Italian InDesign release under Mojave, or there is a problem in my iMacPro.

My Italian InDesign release doesn't create a Hi Res preview image.
In the preferences I've flagged the "always save preview image with the document", Pages: "all the pages" and Preview dimensions: "very big 1024x1024", but the software doesn't work: when I try to have a look at the documents with Adobe Bridge I can see a low res preview, while with ID Util (an utility for OSX Quick Look) I can't see any preview of the pages of the document. This issue didn't happen with the previous release of InDesign and my old MacPro with El Capitan. Now I'm working…
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Return the use of "master pages" instead of "parent pages"

In the latest version Adobe decided that their job was to educate us to speak proper language, which is why the word "master pages" was replaced with "parent pages".
We do not find any problem with the phrase "master pages" and believe that it is not Adobe's role to dictate policy according to progressive agendas.
We demand to return to the previous concept of "master pages".
The term "parent pages" is confusing and misleading, with all the documentation of the software on the web for 2 decades referring to master pages.

23 votes

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CLOSED · 7 comments · Document/Pages · Delete… · Admin →

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15.1.2 No cursor visible in Input fields in Light/Medium Light themes

Since installing 15.1.2 on iMac 10.15.6 (and after restart) , I can't see my cursor (blinking) in the Find/change input field. I can type in some text though, but still no cursor visible
- Indesign_Bug.mov 9130 KB
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FIXED · AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

The issue has also been fixed in the latest update of InDesign 2020 (ver. 15.1.3).
Please update InDesign 2020 to version 15.1.3 to get the fix.

— Adobe InDesign team
Hyperlinks copy/pasted between files *appear* to break after source document is removed.

Using CC2019 on a Mac running High Sierra

Steps to reproduce:
1) Create a document with a few hyperlinks in it.
2) Whilst this document is open, open a 2nd document, and copy/paste the links from one document to the other.
3) Save both and close.
4) Trash source document

Expected result: hyper links should work in Target document as expected.

Actual result: hyperlinks all appear broken in document. Whilst an exported PDF appears to still work, ID reports all those links as broken.

Other details:
If you retrieve the source document from the trash, it the links in the target document suddenly start working again, meaning your not actually pasting the hyperlink, but theres some sort of link that exists between the source and target document.

Saving target file as a new file, saving as idml, has no effect – those links are still tied to the source document.

This in an absolute tragedy if you are working on large documents with lots of links, and needs fixing ASAP

Using CC2019 on a Mac running High Sierra

Steps to reproduce:
1) Create a document with a few hyperlinks in it.
2) Whilst this document is open, open a 2nd document, and copy/paste the links from one document to the other.
3) Save both and close.
4) Trash source document

Expected result: hyper links should work in Target document as expected.

Actual result: hyperlinks all appear broken in document. Whilst an exported PDF appears to still work, ID reports all those links as broken.

Other details:
If you retrieve the source document from the trash, it the links in the…
23 votes

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Under Review · AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

Thanks for reporting this issue. We’re going to review this one shortly.

—
Adobe InDesign team
error encountered reading image
1. InDesign CC 2019 (14.0)
2. Import large clipped .psd file (~880 mb) into mechanical
3. Image placed as requested
4. Error message received suggesting image is corrupt (note: export of InDesign file as idml and opened in 2018 to import image achieves desired result, suggesting image is not corrupt)
- image-import-error.png 32 KB
23 votes

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6 comments · Graphics/Images/Assets · Delete… · Admin →

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Resolved For User · Abhinav Kaushik responded

Closing the thread based on the comments from the user.
If you continue to face the issue. please reach out to abkaushi@adobe.com
Colors are displayed differently between pages

InDesign 13.0.1 on iMac (Retina 5K, 27-inch, 2017) OS 10.13.3

Open a CMYK document. Place an sRGB file on page 1. Place the same (or copy) on page 2.

Expected: the colors on both pages look the same.

Actual result: With color-proof switched off, the colors on page 1 show as if color-proof turned on while on page 2 the colors show correctly. See screenshots with the same files on 2 pages. I changed nothing I just moved the picture from one page to the other.
With color-proof turned on all pages look like page 1.
23 votes

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23 comments · Colors/Swatches · Delete… · Admin →

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Under Review · amaarora responded

Thanks for reporting.
We will review the bug

-InDesign Team
Changing font in Character Panel frequently causes a crash in Indesign CC 2018

Since 2018 version, changing a font in the character panel frequently crashes the application, but not 100% of the time. Font worked fine in older version and sometimes works fine in 2018, but the same issue has happened a good few times in the last week or so.
- Indesign_Crash_Details.docx 119 KB
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Closed: Fixed · Abhinav Kaushik responded

Hello All,

Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

Let us know your feedback in the comment section.

Thanks,
Abhinav Kaushik
InDesign Team
Export PDF, cannot cancel background task

Sometimes, there is no way to cancel a background pdf export task.

No way to close the document either, only hard quitting works.

23 votes

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12 comments · PDF Export · Delete… · Admin →

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Closed: Fixed · Abhinav Kaushik responded

Hello All,

Thank you for your support. The issue is now fixed in the latest update of InDesign.
Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

Let us know your feedback in the comment section.

Thanks,
Abhinav Kaushik
InDesign Team
Adobe InDesign 2024(v19.0) - Users are facing issues while scrolling using Trackpad/Touchpad
I have installed the upgrade to Adobe InDesign 2024 (build 19.0) while keeping version 2023 (build 18.5) and have encountered the following problem:
- After opening a document, the mouse scroll wheel does not seem to work (i.e. it is not possible to scroll up or down the contents of a page). However, this condition still works in InDesign version 2023.
Has anyone encountered the same problem and found a solution?
22 votes

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24 comments · Document/Pages · Delete… · Admin →

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Closed: Fixed · AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

This issue was fixed in 19.2 version of InDesign.

Please update to this version or later to get the fix.

--

Adobe InDesign team
Accessibility Tags order to match in InDesign and PDF

Accessibility tag tree is not matching as per InDesign XML tag structure. We are doing more manual work to re-arrange the tag tree as per PDF view in Acrobat. We need to fix this bug in InDesign and match the tag tree as per InDesign tag structure for the accessibility PDF.

Attached sample file and screen shot FYR....
22 votes

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8 comments · PDF Export · Delete… · Admin →

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Under Review · amaarora responded

Thanks for reporting. We will review the issue shortly

-InDesign Team
Tab indent of RTL Numbered List does not line up

See two screenshots attached, both are using the exact same settings, (Default, just changed to Hebrew numbering)
in InDesign 2019 (14.0.3) Everything is nicely aligned, vs in InDesign 2020 (15.0) it's jagged, and I'm not able to align it in any way (Tabs, Indenting, etc.).
I'm using InDesign 2020 תומך עיברית, on Windows 10
22 votes

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FIXED · AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

Let us know in the comments section if you face any problem with the updation process.

—
Adobe InDesign Team
Interactive PDF go to destination not working

Using InDesign CC 2019 14.0.1

I have a 24 page report designed for print, with an additional layer which when visible adds interactive buttons to the top left corner of each page so I can also export an interactive PDF. The buttons are:

Go to previous page
Go to next page
Go to destination linking to the contents page

The document also contains URL hyperlinks and the contents links to each section of the report using bookmarks, but is not set up as a TOC. I'm not using any functions under the SWF/EPUB only section.

When exported as an interactive PDF the Next Page, Previous Page, contents bookmarks and URL hyperlinks all work as expected, but the contents button using Go to Destination appears to do nothing.

I tried using a bookmark, hyperlink destination and text anchor and none worked in Go to Destination once exported. I also tried both On Release or Tap and On Click as the event with no success.

I tried setting up a brand new document just with a button using Go to Destination linking to a bookmark on release or tap and this worked when exported. I moved the pages of the report across to the new document, it stopped working.

I started again with a new document and Go to Destination button. Again worked on export. I added Next and Previous page buttons, stopped working.

We have three other documents currently live in the studio which use Go to Destination buttons. One is working on export. Two are not working. Of those two, one includes Next and Previous buttons, one does not and only contains Go to Destination buttons. My file is an update of a file created in an older version of InDesign. The other three are brand new documents created in the latest version of InDesign.

When we have had problems with interactive functions not exporting in the past, we have been able to save the files as IDMLs then export from there with success but this is also not working anymore . The work around we currently have is to edit the button within Acrobat itself, but this is tedious given the original buttons were all on the master page and should be an easy export.

Screenshots attached of the action that is exporting with Go to Destination when opened in Acrobat. Also a screen shot of the button set up (file name redacted)

Using InDesign CC 2019 14.0.1

I have a 24 page report designed for print, with an additional layer which when visible adds interactive buttons to the top left corner of each page so I can also export an interactive PDF. The buttons are:

Go to previous page
Go to next page
Go to destination linking to the contents page

The document also contains URL hyperlinks and the contents links to each section of the report using bookmarks, but is not set up as a TOC. I'm not using any functions under the SWF/EPUB only section.

When exported as an interactive…
22 votes

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26 comments · PDF Export · Delete… · Admin →

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Need More Info · amaarora responded

Hi,
Please can you share some sample document with which the issue is happening at anasgupt@adobe.com

Thanks
Repackaged book-document cross-references do not update file path

A series of documents in a Book have cross-references to one another. All are correct and working properly.

I create a new package for my publisher and test the cross-references:
they are pointing at locations in my original files rather than the ones in the new package.

Since those files exist, the cross-references have good status. Moving that package to a new computer breaks them, of course.

22 votes

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11 comments · Book/TOC · Delete… · Admin →

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Under Review · AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

Hi,
We have been able to reproduce the issue and it is currently under investigation.

—

Adobe InDesign Team
With Adjust Layout ON, Text Frames shrink to extremely tiny size on changing Margins.

I am working in Adobe InDesign CC 2019 14.0.1. When I have a manuscript already flowed into my document and try to adjust the margins on the master page with Adjust Layout enabled, when the new margins are applied to the document, all the existing text boxes "disappear." From what I can tell, they have been resized down to an infinitely small point in the middle of the spread. Obviously, this is not useful. I used to be able to adjust the margins across an entire book-length document in one go with layout adjustment, and the text on every page would be re-fit to the new margins. The attached screenshots show the before and after on a spread (you can see the tiny text box in the middle in the after).

Am I missing a step here, or is this a bug?

I am working in Adobe InDesign CC 2019 14.0.1. When I have a manuscript already flowed into my document and try to adjust the margins on the master page with Adjust Layout enabled, when the new margins are applied to the document, all the existing text boxes "disappear." From what I can tell, they have been resized down to an infinitely small point in the middle of the spread. Obviously, this is not useful. I used to be able to adjust the margins across an entire book-length document in one go with layout adjustment, and the text on every page…
22 votes

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12 comments · Adjust Layout · Delete… · Admin →

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FIXED · Abhinav Kaushik responded

Hello All,
Thank you for reporting the issue to us.
We have fixed the issue in the latest version of InDesign, Id 15.0

Please upgrade your InDesign application to the latest version to try out the fix.

If you face any problems with the new update, do let us know in the comments.

You may also follow the below given link for the list of all fixed issues in Id 15.0
https://helpx.adobe.com/indesign/kb/fixed-issues.html

-InDesign Team
serial number changed on cc2019

User is not required to fill-in a serial number on CC apps, but nevertheless the numbers still exist and are used by 3rd party script creators to identify the user and license the script.
this SN was kept the same on all CC versions but now it was changed. this means I need to repurchase my scripts licenses.
the 3rd party programmer can't use just username becuase there may be more than one indesign license under one username.

suggested solution: just keep the SN as it was on CC2018 and don'r make us pay for nothing

22 votes

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Closed: Fixed · Abhinav Kaushik responded

The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

If you face any problems with the new update, do let us know in the comments.
https://helpx.adobe.com/indesign/kb/fixed-issues.html
Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders.

I can't even open InDesign anymore, I keep getting an error message that says "Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders. Ensure that you have appropriate permissions and then restart Adobe InDesign." I've changed permissions on every folder and file to "Read & Write" that I thought would help make it work but nothing is working. I was trying to open the latest version of ID, even undownloaded and tried using CC 2017 to no avail. I need this fixed ASAP.

MacBook Pro (15-inch, 2017)
MacOS High Sierra Version 10.13.3

Please let me know what other information you need.

I can't even open InDesign anymore, I keep getting an error message that says "Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders. Ensure that you have appropriate permissions and then restart Adobe InDesign." I've changed permissions on every folder and file to "Read & Write" that I thought would help make it work but nothing is working. I was trying to open the latest version of ID, even undownloaded and tried using CC 2017 to no avail. I need this fixed ASAP.

MacBook Pro (15-inch, 2017)
MacOS High Sierra Version 10.13.3
…
- Screen Shot 2019-09-09 at 5.12.02 PM.png 83 KB
- Screen Shot 2019-09-09 at 5.09.54 PM.png 76 KB
22 votes

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37 comments · Crash/Freeze/Hang · Delete… · Admin →

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FIXED · AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

This issue has been resolved in the latest InDesign version 15.1

—
Adobe InDesign team
Publish Online URL links breaking website functionality

File Created in Indesign CC 2017

I have created a test interactive document with links to product DG012 on our company website.

https://indd.adobe.com/view/da74b2d3-46b2-40cf-99e2-8201ddc6248a

When the link is clicked from publish online it opens the page but seems to disable all scripts that run on the website. e.g. search field and add to cart no longer functions on that page.

The website itself functions correctly if you navigate to the link manually ( http://www.lockhart.co.uk/Table-Service-and-Buffet/Buffet-Display/Display-Stands/Rafters-F usion-1-2-Board~p~DG012 ).

Interestingly in safari the add to cart button functions but the search field is still disabled.

On closer inspection it seems to be an iframe issue -
If I go into chrome developer tools i get the following errors:

The key "target-densitydpi" is not supported.

castsender.js:76 Uncaught DOMException: Failed to construct 'PresentationRequest': The document is sandboxed and lacks the 'allow-presentation' flag.
at V.P (chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/castsender.js:76:87)
at Object.chrome.cast.P (chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/castsender.js:91:165)
at g.VI.g.h.init (https://www.youtube.com/yts/jsbin/player-vflgfcuiz/enUS/base.js:5981:519)
at xAa (https://www.youtube.com/yts/jsbin/player-vflgfcuiz/en_US/remote.js:34:60)
at yAa (https://www.youtube.com/yts/jsbin/player-vflgfcuiz/en_US/remote.js:35:8)
at window.chrome.window.chrome.cast.window.chrome.cast.isAvailable.window._onGCastApiAvaila ble (https://www.youtube.com/yts/jsbin/player-vflgfcuiz/enUS/remote.js:35:374)
at chrome.cast.ea (chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/cast_sender.js:94:152)

Rafters-Fusion-1-2-Board~p~DG012:1 Blocked form submission to '/cart/add' because the form's frame is sandboxed and the 'allow-forms' permission is not set.

Rafters-Fusion-1-2-Board~p~DG012:1 Blocked form submission to '/search' because the form's frame is sandboxed and the 'allow-forms' permission is not set.

When clicked the link opens in a new window so I am not sure how to go about editing the code behind the sandbox element.

Any advice would be greatly appreciated.

File Created in Indesign CC 2017

I have created a test interactive document with links to product DG012 on our company website.

https://indd.adobe.com/view/da74b2d3-46b2-40cf-99e2-8201ddc6248a

When the link is clicked from publish online it opens the page but seems to disable all scripts that run on the website. e.g. search field and add to cart no longer functions on that page.

The website itself functions correctly if you navigate to the link manually ( http://www.lockhart.co.uk/Table-Service-and-Buffet/Buffet-Display/Display-Stands/Rafters-F usion-1-2-Board~p~DG012 ).

Interestingly in safari the add to cart button functions but the search field is still disabled.

On closer inspection it seems to be an iframe…

22 votes

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FIXED · 16 comments · ePub/HTML/Publish Online · Delete… · Admin →

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Problem in the ME version in the latest update 19.0

In the latest update of the InDesign 19.0 there is a problem with paragraph direction. Even if it is set to right to left it still remains left to right

21 votes

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Need More Info · AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

To identify the cause of this issue, we had started our investigation with the aim to resolve it. However, we are unable to reproduce the issue inhouse and would need more information
• Are you using any Plug-in or non-supported/non unicode/non-OpenType fonts?
• Video recording of the crash?
Please share the information with us at sharewithID@adobe.com
—
Adobe InDesign Team
Data Merge function "Remove Blank Lines for Empty Fields" deletes the wrong paragraph

Version of Adobe InDesign, InCopy or InDesign Server

Adobe InDesign 15.0.1

macOS High Sierra 10.13.6

iMac 27 Zoll End 2012

Steps to reproduce the issues

See also attached video

Open Document "02VKLeerzeilenTEMPEnde.indd"
Open Data-Merge Panel
Generate a merged document with click on the button
Uncheck "Remove Blank Lines for Empty Fields" in Content Placement Options
Press [OK]
Repeat Step 3 this time Check "Remove Blank Lines for Empty Fields" in Content Placement Options
Press [OK]
Put the documents side by side
Activate "Show Style override" in the paragraph panel
Jump to page 2
On the left side (Merged Document, Blank line intact) you can see the 2 markers followed by a paragraph symbol
On the right side (Merged Document, Blank line removed) you can see that the 2 markers with paragraph symbol moved 1 line up behind the 7 and the other paragraph symbol is deleted
Everything is o.k. because the paragraph style (07padresse) of the line "Mobile" and the deleted "Blank line" are the same
Jump to page 3
On the left side you can see the 2 markers followed by a paragraph symbol
On the right side (Merged Document, Blank line removed) you can see that the 2 markers with paragraph symbol moved 1 line up and the other paragraph symbol (blue highlighted on the left side) is deleted BUT this time the paragraph style of these 2 paragraph are NOT the same! The result is a bigger gap between the two sentence "Frau Marie…" and Tel: 012…" on the right then it should be as you can see on the left

Expected result
The Blank line (2 markers and paragraph symbol) should be deleted/removed

Actual result
Instead of the Blank line (2 markers and paragraph symbol) the paragraph symbol before that (blue highlighted on the left side) is removed AND the remaining paragraph also picks up the paragraph style from the "Blank line" (if there were text in my example you could see that as well)

Workaround
You can generate a merged document with Blank lines and delete/remove them with Find/Change
Find > (markers) + paragraph symbol = <FEFF><FEFF>^p
Change > to nothing
This way everything stays intact!

Test file, screenshot, video or GIF capturing the issue (optional)
Video and sample files attached

Version of Adobe InDesign, InCopy or InDesign Server

Adobe InDesign 15.0.1

macOS High Sierra 10.13.6

iMac 27 Zoll End 2012

Steps to reproduce the issues

See also attached video

Open Document "02VKLeerzeilenTEMPEnde.indd"
Open Data-Merge Panel
Generate a merged document with click on the button
Uncheck "Remove Blank Lines for Empty Fields" in Content Placement Options
Press [OK]
Repeat Step 3 this time Check "Remove Blank Lines for Empty Fields" in Content Placement Options
Press [OK]
Put the documents side by side
Activate "Show Style override" in the paragraph panel
Jump to page 2
On the left…
21 votes

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FIXED · AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

This issue has been fixed in the latest update of InDesign 2022 - version 17.3

Please update to this latest version of InDesign using Creative Cloud Desktop Application to get the fix.

--

InDesign team

Adobe
A splitted footnote with three lines violates keep options and makes a widow instead of an orphan
Version of Adobe InDesign
This issue appears in every InDesign versions since footnotes are supported.
Bug reports / feature requests (from CS3 up to CS6) have been ignored in the past.

Steps to reproduce the issues
given:
a) a footnote with three text lines
b) splitting footnotes allowed in the footnote options
c) keep options: at start/end of Paragraph 2/2 (2 lines at start, 2 lines at end)

Play with the textframes hight so that the footnote is forced to be splitted. It will only split 2/1, not 1/2.

Actual result
The footnots splits with 2 lines in the textframe within the footnote starts and ends with one single line (widow) in the next textframe.

Expected result
a) best choice: hold the keep options!
(e.g. 2 at start / 2 at end; so don't split a footnote with 3 and less lines).
b) alternative: make an orphan (full line at the start of a footnote paragraph) instead of a widow; widows are absolutely not allowed (because they ony fill a part of a line, maybe only one word)

Test file, screenshot, video or GIF capturing the issue (optional)
Screenshots appended
Version of Adobe InDesign
This issue appears in every InDesign versions since footnotes are supported.
Bug reports / feature requests (from CS3 up to CS6) have been ignored in the past.

Steps to reproduce the issues
given:
a) a footnote with three text lines
b) splitting footnotes allowed in the footnote options
c) keep options: at start/end of Paragraph 2/2 (2 lines at start, 2 lines at end)

Play with the textframes hight so that the footnote is forced to be splitted. It will only split 2/1, not 1/2.

Actual result
The footnots splits with 2 lines in the textframe…
- keep_options.png 119 KB
- footnote_with_widow.png 97 KB
21 votes

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Under Review · amaarora responded

Thanks for reporting the issue. We are reviewing it

-InDesign Team
Incorrect re-linking of image files with rotation metadata
This bug occurs in all versions of InDesign.

InDesign reflects the EXIF orientation in the transform panel when an image file is placed. However, under the following conditions, the result of relinking will be incorrect.

The image file is rotated 90 degrees with EXIF orientation.

In the transform panel, the vertical and horizontal percentage values are different.

Image files taken with an iPhone often retain the EXIF orientation rotation. If such a file is placed in indd by the client and the vertical and horizontal percentage values are different, there will be a problem that will cause drastic changes in relinking.

The background of this trouble is the specification that Photoshop always saves with EXIF orientation set to 1. This is the correct specification. I think it should be fixed on the InDesign side.

Japanese translation:
「回転メタデータ付き画像ファイルの再リンクが不正確」

この不具合はInDesignの全バージョンで発生します。

InDesignは画像ファイルが配置されると、Exif情報のOrientationを変形パネルに反映します。しかし以下の条件では、再リンクした結果が不正確になってしまいます。

画像ファイルがOrientationで90度回転されている。

変形パネルで縦と横のパーセント値が異なっている。

iPhoneで撮影された画像ファイルは、多くの場合、Exif Orientationの回転を保持します。クライアントがこのようなファイルをinddに配置し、縦と横のパーセント値が異なっていると、再リンクで大きな変化が発生してしまいます。

このトラブルの背景にあるのは、Photoshopが常にEXIF orientationを1にして保存する仕様です。これは正しい仕様です。私はInDesign側で直されるべきだと考えます。
This bug occurs in all versions of InDesign.

InDesign reflects the EXIF orientation in the transform panel when an image file is placed. However, under the following conditions, the result of relinking will be incorrect.

The image file is rotated 90 degrees with EXIF orientation.

In the transform panel, the vertical and horizontal percentage values are different.

Image files taken with an iPhone often retain the EXIF orientation rotation. If such a file is placed in indd by the client and the vertical and horizontal percentage values are different, there will be a problem that will cause drastic changes in…
- EXIF-Orientation-6.jpg 58 KB
- explanation.jpg 142 KB
21 votes

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Need More Info · amaarora responded

Hi all,

We tried various scenarios with the attached file and got the following results:

1. Placed the ‘EXIF-Orientation-6.jpg’ file shared in the thread.
-Rotation angle of the content was shown as -90°

2. Edited the .jpg file in Photoshop to just change the color and Updated the link in InDesign.
-Rotation angle of the content was changed to 0°

3. Then placed this edited file again, as a new link, in InDesign.
-Rotation angle was shown as 0°

Are you also seeing the same results?

-InDesign Team

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Adobe InDesign: Bugs

When filing a new bug, please provide:

Bug details

Issue with Word Breaks in Dictionaries on InDesign (last version)

Right-to-Left and Left-to-Right text boxes and style sheets are confusing

InDesign crashes when mounting/updating another InDesign document with overset text

Placing Word-document imports wrong language for built-in style names

Find Glyph uses character style set in the Text tab

Insering Anchroed text frame object shifts the vowels on referenced Arabic/Persian/Urdu text frame

Footnote reference disappears when adding Unicode 1D513 into line

New Format in InDesign CC

Digits after spaces appear out of order

Preferences: Preview image not working

Return the use of "master pages" instead of "parent pages"

15.1.2 No cursor visible in Input fields in Light/Medium Light themes

Hyperlinks copy/pasted between files appear to break after source document is removed.

error encountered reading image

Colors are displayed differently between pages

Changing font in Character Panel frequently causes a crash in Indesign CC 2018

Export PDF, cannot cancel background task

Adobe InDesign 2024(v19.0) - Users are facing issues while scrolling using Trackpad/Touchpad

Accessibility Tags order to match in InDesign and PDF

Tab indent of RTL Numbered List does not line up

Interactive PDF go to destination not working

Repackaged book-document cross-references do not update file path

With Adjust Layout ON, Text Frames shrink to extremely tiny size on changing Margins.

serial number changed on cc2019

Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders.

Publish Online URL links breaking website functionality

Problem in the ME version in the latest update 19.0

Data Merge function "Remove Blank Lines for Empty Fields" deletes the wrong paragraph

A splitted footnote with three lines violates keep options and makes a widow instead of an orphan

Incorrect re-linking of image files with rotation metadata

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