Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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  1. Indesign performance issue : Slow work of Indesign when editing text with large footnotes

    I'd like to report a bug. Please follow the scenario below:


    1. In a single column with lots of text in it, make two columns for a fragment of text


    2. In text within the two-column setup, make a footnote. Add several lines of text to the footnote


    3. Turn on the "Span Footnotes Across Columns" feature so that footnote ends up in the same group with the footnotes at the bottom of the page rather than below the two-column fragment


    4. Expected behaviour: normal editing can be performed after these manipulations


    5. Observed behaviour: any text editing after turning on the "Span Footnotes Across…

    29 votes

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    23 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  2. InDesign 14.0. freezes after opening

    After opening InDesign 14.0 I can open project. But as soon a leave first running screen with InDesign, work on 2nd Screen or even just opening explorer or browse in the internet, InDesign 14.0 is freezing. I cannot even close it. I have to restart the system. In fact I cannot work with it. I have to run 13.1 (2018) to work with ID.
    I am working with Desktop PC and Win10

    28 votes

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    25 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  3. InDesign False Ligatures Bug

    InDesign sometimes, seemingly randomly, replaces pairs such as hn, il, io, sy, ek, etc. with completely wrong glyph, such as accented Y, U, etc., when regular Ligature setting is applied. This has been a problem since CS5 and we recently had it occur in CC2015, so it is still there. Affected fonts have been many over the years, including licensed Adobe fonts. Fonts can be Open Type or PostScript. Language setting can be English US, UK, or seemingly anything else. The only thing that works to avoid it is to turn off Ligatures which is generally unacceptable, so the only…

    28 votes

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    15 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  4. Shortcuts and keyboard keys stop working.

    CC2018, Windows 10, latest update as of 01/18/18, x64 system with 12GB RAM. I often have to close and reopen documents or InDesign itself for shortcuts and some keys to work. There does not seem to be a common cause or specific file(s) that sets it off and it may or may not happen to all open documents if more than one is open. Generally closing the document and reopening it helps, but there have been times where I have to restart the program for anything to work. The issue includes any shortcuts and sometimes keys such as the arrow…

    28 votes

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    67 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  5. Screen flickering - Screen turns black when moving objects.

    When i drag and drop a Textframe my Screen flickers black for a second - almost every damn time. This happens for me and most of my colleagues and it is horrible to work with.

    I feel like it got worse after installing the latest "Tablehead" fix that fixed the disapearing tableheads.

    Build 12.1.0.56
    OS X El Capitan 10.11.6
    iMac (Retina 4K, 21.5", 2015)
    3,3 GHz Intel Core i7
    16 GB 1867 MHz DDR3
    Intel Iris Pro Graphics 6200 1536 MB

    2nd Monior is a DELL U2414H, 23,5" at 1800p

    This is happening on quite a lot of machines in…

    28 votes

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    37 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    The issue reported is at Apple’s end.
    Hence, Apple is recommending to update macOS to 10.15.x version in order to resolve this issue.

    Please update your macOS to Catalina. If you still face this issue in macOS 10.15 do add your comment in this thread.


    Adobe InDesign team

  6. InDesign 2021 keeps crashing

    InDesign has crashed about 5 times since updating the other day. My team is also having the same problem. Mac and PC.

    27 votes

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    38 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  7. Serious problem of "^" for GREP search

    Enter only "^" in the GREP search string field and click the search button to select the insertion point at the beginning of the paragraph. But this cannot be used for replacement. The replacement result is 0.
    I gave up that it was only useful for simple pointing tricks, but when I run it from a script the application hangs.

    It is like this. (When executed, the rainbow cursor will rotate forever.
    Please be careful. )

    app.findGrepPreferences.findWhat = "^";
    var res = app.activeDocument.findGrep ();

    If the replacement string field is "~ c" (the contents of the clipboard), the first character…

    27 votes

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    2 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  8. Id CC 2020 pdf export failure

    I get an error "Failed to Export the PDF file" when exporting file previously created in Id CC 2019.
    Id does not give any details about the error. It simply stops exporting. I've never seen such a message before (I've been working with Id since version 1.0).
    The same file is exported from CC2019 without any problems.
    Windows 10 with all updates.

    27 votes

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    43 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  9. Drag-Duplicating using Alt/Opt key does not work if key is pressed after dragging

    InDesign 2020 OPTION Duplicate is now broken, just like Photoshop has always been.

    Don't make me commit to the duplicate before moving an item.

    Sometimes I'll move a box, then realize I intended to duplicate it, so then I'll press OPTION... now I have to commit to it FIRST.

    Fix this and stop breaking things!

    27 votes

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    24 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    While we’re still working to make the fix available for this issue, we suggest a workaround to overcome it.

    Open Preferences > Interface. At the bottom of this dialog, change “Live Screen Drawing” to “Never”.

    As mentioned above, we’re working to fix this issue.
    Hope this helps.


    Adobe InDesign team

  10. InDesign CC 2018 workspace loading incorrectly

    Since InDesign 2015 I have had the workspace customised for daily use however every time I restart InDesign my workspace shows it’s still selected however the panels collapse and some disappear entirely. I need to select reset workspace every single time without changing anything else and it goes back to my setup.

    Is there a way to make this remember, as I thought saving workspaces is what this is supposed to be doing? And considering that I can reset my workspace and it does come back then something else is happening.

    27 votes

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    25 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  11. publish online navigation buttons disappear in browsers and don't come back

    When I view a published document, the browser based navigation buttons and menu for downloading disappear after a couple seconds and don't come back without hitting F5. This is unworkable. Please change it so the nav arrows remain on the screen, even in full screen mode. I can't have my clients struggling to go to the next page. This happens in Chrome and Firefox. In Edge, they disappear, but will reappear if I move my mouse to the edge of the screen - also very frustrating because I just want to click through the document without struggling to find the…

    26 votes

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    33 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  12. Make bulleted lists act correctly when it's moved by text wrap

    The bullets on the image attached have a left indent of 3 mm and a first line left indent -3 mm, but have incorrect layout, because the adjacent text box has text wrap applied, which displaces the text with bullets.

    26 votes

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    16 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    Information: We attempted a fix for these issues in ID 2020. But later we found that the fix has caused some new issues due to which this fix was reverted in ID 2021.
    As a result of which, the behaviour of ID 2021 is not consistent with ID 2020. The behaviour of ID 2021 in this case is expected to match with ID 2019.

    Hope this helps!

  13. Can't share from Adobe Comp CC on the iPad (which is the whole reason I signed up for a trial)

    Sharing to InDesign causes Comp CC to Crash! The whole reason I signed up for the InDesign trial is to see how it works with Comp. Please fix or extend my trial until this has ben handled!

    25 votes

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    31 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  14. Drag-duplicating an object with Alt key pressed does not duplicate, if moving on a separate page

    If I try to duplicate an object to another page, across the pasteboard border, by holding the Alt key and dragging with mouse, the object only moves there. If I want to duplicate an object to another page, I have to first duplicate it on the same page and then move it to another page.

    However, as that is unintuitive, I still constantly try to duplicate an object across the page border, leading me to undo back after I find out the object didn't actually duplicate, but instead I have moved the original object (and oftentimes edited it a lot…

    25 votes

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    44 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  15. InDesign 16.0 Ignores Lock File on Network Share

    InDesign 16.0 on MacOS 10.15.7, several different machines, all experience this issue where InDesign has changed its behavior regarding locked files. Our machines are networked and share a drive across a gigabit intraoffice connection to collaborate on work. It's important for our workflow that work is done sequentially, with one person handing off a project to another. There is no non-sequential work.

    On previous versions of ID, when trying to open a .indd file while a corresponding .idlk file is present, InDesign would give an error. This was the expected behavior, as it prevented two people working on the same…

    24 votes

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    13 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  16. PDF Export

    InDesign CC2019 / PDF Export Print (Druck)
    It is no longer possible to export correctly to PDF x3 or x4; and it is no longer possible to change the export settings of colour profiles (for example to FOGRA 39 or ISO Coated etc…)

    24 votes

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    26 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  17. Accessible PDF Exported from ID contains SPANS in Reading Order panel

    InDesign Version: 13.1

    To reproduce issue, create an InDesign document with some styles, map styles to tags and export to PDF with tags (accessible pdf).

    Expected result is that in the Reading Order panel (and Content pane), each paragraph is wrapped in an appropriate container.

    The actual result is that each line of text within a paragraph is wrapped in a span container.

    Although this doesn't seem to directly affect the accessibility of the file, it makes additional remediation difficult because of the many containers found in the PDF file.

    24 votes

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    4 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    We acknowledge that the issue is slowing you down and we regret the same.
    Our investigation suggests that the issue lies in the latest update of Acrobat and there is little that can be done at our end to resolve the issue.
    The problem has been communicated to the relevant team.
    In the meanwhile we are closing this thread for InDesign.

    Regards,
    InDesign Team

  18. Multiple variables in a TOC

    While having headlines with zwo or more variables in the document, the TOC will be horrible wrong - it looks like a variable-puzzle.

    This mistake destroys any dream of creating efficiently catalogues and users are forced to use any kind of dirty-trick or handle on very expensive way a "handmade-process".

    This Bug is known since CS5.x.
    So please: Repair this Bug - now!

    24 votes

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    4 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  19. Indesign CC 2018 Crash

    Issues with the updated Indesign crashing when inserting any text or images. Comes up with Indesign stopped working crash error.

    Major issue as this is part of my job... How do I revert back to the old one whilst this is fixed??

    Thanks

    24 votes

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    21 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    We have fixed a number of crashes with InDesign’s latest Nov’17 update.
    Please download the latest InDesign version (InDesign CC 13.0.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

  20. PDF comments: Delete <FEFF> marker after removal of all comments

    After choosing »Delete all comments« from the fly-out menu of the PDF comments panel at every position, where a comment was before the removal, a <FEFF> char is left behind, which shows up as a zero-width colon (:), when special characters are turned on.

    Since this is a useless char after deleting the comments, the <FEFF> should also be removed, when selecting the removal in the fly-out.

    <FEFF> shows up with XML tags, notes and index markers, so we can’t simply do a TEXT search for <FEFF> to remove it.
    BTW:
    \x{feff} doesn’t work in GREP search, which is kind…

    23 votes

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    2 comments  ·  PDF Comments  ·  Flag idea as inappropriate…  ·  Admin →
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