605 results found

1. some lines in textbook can no longer be read, whole line blacked out in Indesign 15.1.2

   After updating to InDesign 15.1.2
   some lines in some text boxes are blacked out, text cannot be read anymore
   I used Arial. A few other fonts show the text, but do not remove black line of unused text.
   I can make text white, it will then show up on black background.
   Thanks for your support.

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2. Adding anchored frame to the text corrupts the text

   Hello there,
   We have noticed this problem while dealing with Arabic/Persian/Urdu text (regardless of the fonts used). English text works just fine.
   When anchored framed is inserted, the vowels in the Arabic/Persian/Urdu text and sometimes evens the characters in the text shift. The foreign text is typically perfectly fine prior to inserting the anchored object however changes. See before and after examples:

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3. 17.4 hangs opening files

   Updated to 17.4 to benefit from purported improvement on ID hang on files with missing fonts. Now opening any file causes a hang.

   ID 17.4
   OS 12.5.1

   Console posts "nwsockethandlesocketevent <private> Socket SO_ERROR [61: Connection refused]" message for ID (where it joins the steady stream of error messages for Illustrator)

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4. Changing language setting of paragraph text causes turnovers to change

   Indesign Version 16.1 Windows 10 Home 64-bit

   Given some random body text, the default language setting was English: USA, if I want to change this to any other language like English: UK (for spell checking reasons) it causes the turnovers of certain paragraphs to change.

   Different fonts do the same thing, I primarily tested on a non-type 1 version of Melior and Helvetica but also tried some Adobe Fonts. However, different language settings cause different bits of text to change their turnover, ergo English: USA has different turnovers to English: USA Legal.

   Changing this setting in the Paragraph style or by selecting the text and changing it in the character box leads to the same output.

   I've added a photo showing an example of this, I'd attach a test document but can't.

   Indesign Version 16.1 Windows 10 Home 64-bit

   Given some random body text, the default language setting was English: USA, if I want to change this to any other language like English: UK (for spell checking reasons) it causes the turnovers of certain paragraphs to change.

   Different fonts do the same thing, I primarily tested on a non-type 1 version of Melior and Helvetica but also tried some Adobe Fonts. However, different language settings cause different bits of text to change their turnover, ergo English: USA has different turnovers to English: USA Legal.

   Changing this setting in the Paragraph… more

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5. fi creates embedded subset

   When I use the two letters "fi" in that order, when I export PDF, I get embedded subsets. This is on multiple fonts.
   if I switch the case of f"I" to fI upper case (EYE), then the embedded subset issue goes away. (the case of the first letter "f" does not matter.
   example so words:
   first
   fit
   profit
   indentifies

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6. IDS on Windows: Extreme slowness in ExtendScript execution via SOAP connection (with weird workaround)

   SETUP

   • IDS Server 14.0.3.433 running on Windows Server 2019 (build 17763.864)

   • Local connection using "sampleclient.exe"

   • Two test scripts (attached):
     Slow script: "adobe-ids-win-slow.js" (approx 275 KB in size)
     Fast script: "adobe-ids-win-fast.js" (approx 275 KB in size)

   PROBLEM

   There are two scripts to compare. They are both of identical size, does nothing but declare a variable and return a string value. However, while execution of one of the scripts take a fraction of a second, the other script typically runs for > 10 seconds before completing.

   TESTS AND OBSERVATIONS

   1) This takes excessive time to run (typically 13 seconds on my test machine):

      C:\Users\Administrator\Desktop>"c:\Program Files\Adobe\Adobe InDesign CC Server 2019\sampleclient.exe" -host localhost:8190 c:\Users\Administrator\Desktop\adobe-ids-win-slow.js
      Script result (std__string): Done
   

   2) This completes quickly (typically in less than 0.1 seconds):

      C:\Users\Administrator\Desktop>"c:\Program Files\Adobe\Adobe InDesign CC Server 2019\sampleclient.exe" -host localhost:8190 c:\Users\Administrator\Desktop\adobe-ids-win-fast.js
      Script result (std__string): Done
   

   3) Adding the "-server" flag to the slow test will make it run fast, since the script isn't passed via SOAP but instead evaluated directly from local disk. This tells me the parsing of the ExtendScript statements isn't slow in itself so the difference seems to lie in the SOAP request handling.

   4) Now a really weird part: removing the very first space (before the comment on line 1) in "adobe-ids-win-slow.js" makes it run almost as fast as the fast script when repeating test 1) above. It turns out that "adobe-ids-win-slow.js" MUST start with a /* */-style comment in the very first byte to run fast; adding the space back, or removing the comment completely, makes it evaluate slowly again. I've tried other tokens such as semicolon, //-style comment, curly brackets etc but none had the same effect.

   5) In contrast to the change in 4), adding spaces before the comment, or removing the comment entirely, from "adobe-ids-win-fast.js" makes no difference in its evaluation performance.

   6) Another strange discrepancy is that even when "adobe-ids-win-slow.js" is modified to run fast using the change described in 4) above, the speed is still slower than the "adobe-ids-win-fast.js" variant. They both declare a string of same length but the data INSIDE the string is different, but while "adobe-ids-win-fast.js" completes in < 0.1 seconds the modified "adobe-ids-win-slow.js" takes closer to a full second.

   7) All of the tests above run at good speed (less than a second) when connecting to IDS 14.0.2.324 on macOS (tested with Catalina 10.15.7). The minor difference in speed between the slow and fast scripts seen in 6) is still present though, but is again eliminated if the "-server" option is used.

   OTHER COMMENTS

   I tried running Microsoft's Windows Performance Analyzer to capture what the slow IDS is doing during the long wait. I found that the overhead is located in calls from AFL (Adobe File Library) to the NT kernel, but without debug symbols I couldn't pinpoint it in more detail. My totally unconfirmed suspicion is that gSOAP/2.7 (as returned in the "Server" HTTP header in IDS connections) is applying some content sniffing to detect encoding, data format or other properties of the inlined script, but why this would only take place on Windows is a mystery, and it's also odd that the initial code comment would short-circuit this and improve performance dramatically.

   I've also tried disabling various Windows Security settings (Firewall, Virus & Threat Protection, Exploit Protection etc) in case that was interfering with network I/O but I've not found any improvement in that area.

   The slowness is not inherent in "sampleclient.exe" either since the root problem was first observed using our own HTTP client, as was the weird workaround of adding the comment string. I'm just using "sampleclient.exe" here to set up a self-contained test case.

   SETUP

   • IDS Server 14.0.3.433 running on Windows Server 2019 (build 17763.864)

   • Local connection using "sampleclient.exe"

   • Two test scripts (attached):
     Slow script: "adobe-ids-win-slow.js" (approx 275 KB in size)
     Fast script: "adobe-ids-win-fast.js" (approx 275 KB in size)

   PROBLEM

   There are two scripts to compare. They are both of identical size, does nothing but declare a variable and return a string value. However, while execution of one of the scripts take a fraction of a second, the other script typically runs for > 10 seconds before completing.

   TESTS AND OBSERVATIONS

   1) This takes excessive time to run (typically 13 seconds on my test… more

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   1 comment  ·  InDesign Server (IDS)  ·  Edit…  ·  Delete…  ·  Admin →
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7. Random pdfs displaying weird text placement

   Since Adobe updated my InDesign to 2021, I have been having issues with fonts showing correctly in placed pdfs. Sometimes text will be completely removed. Other times text is displayed enlarged, upside down and reversed. It is not all pdfs. Sometimes it is just one page in a pdf that displays badly. Please fix this bug. It is very annoying when I'm trying to paginate and print files for clients.

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8. cut off the text After dash (place from clipboard)

   At text insertion through a clipboard the text after a strange dash is cut off.
   When placing through drag&drop everything is normal.

   Bug dush from Word's XML
   - <w:r w:rsidRPr="00981F9F">
   <w:sym w:font="Symbol" w:char="F02D" />
   /w:r
   - <w:r w:rsidRPr="00981F9F">
   - <w:rPr>
   <w:color w:val="000000" />
   /w:rPr

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9. Adding anchored frame to the text corrupts the text

   Hello there,
   We have noticed this problem while dealing with Arabic/Persian/Urdu text (regardless of the fonts used). English text works just fine.
   When anchored framed is inserted, the vowels in the Arabic/Persian/Urdu text and sometimes evens the characters in the text shift. The foreign text is typically perfectly fine prior to inserting the anchored object however changes. See before and after examples:

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10. Export stops at 0%

    Exporting common documents often results in a "crash" at 0%. No error comes up, it just stays at 0% indefinitely.

    If I try stop the export I can't, if I try close InDesign I can't. I have to force quit the program and open it numerous times following in order to get all of my fonts back and registered... even if it's in a package.

    Extremely time consuming and painful.

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    Need More Info  ·  amaarora responded

    Hi,
    Can you please share a sample INDD file at rdubey@adobe.com with which issue is reproducible?

    We tried with some custom InDesign files, but export works fine

    Thanks

11. Ligatures

    I loaded the Adobe InDesign CC Ap from Creative cloud, version 14.0.2 x64. The file I had used before now has missing text! Specifically the "fl" in the Active Ingredients list "Isoxaflutole" which now appears as Isoxa utole" throughout the whole book with empty space for the "fl". Even the word "flowables" appears as " owables".

    The file seems to have "Ligatures" checked in the character palette which I did not check. I'm using Helvetica fonts.
    Any suggestion as to how to get my text back? See attached files.

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12. Germandbls in all caps with Adobe Composer

    This is to report that the "World-Ready Composers" and the regular "Composers" do not behave in sync concerning the Germandbls (upper case German sharp s) in all caps. More precise: The "World-Ready Composers" do it right, while the regular "Composers" do it wrong:
    Using the latter and applying all caps, the germandbls is generally substituted by SS, which shouldn't be. Modern fonts leave the decision to the typographer whether a Germandbls or SS is applied. In any case the first choice should be the Germandbls.

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13. equation

    Hi,

    Questions from VilniusTECH University about equations printing problems. We have many equations in books and journals and when exporting to PDF, they sometimes lose characters. The most interesting thing is that equations prints once with errors but the next time exporting without errors, although no corrections were made. Equations are formated with Mathtype in a MS Word file and imported to InDesign 19.0.1 become non-editable EPS files. Changing equations fonts, PDF export profiles or Indesign versions does not help. MathMagic is not suitable for us because cannot automatically format questions with our profiles in MS Word file. Please see our examples.
    Maybe You know the reason and can help us? Thank You very much.

    Hi,

    Questions from VilniusTECH University about equations printing problems. We have many equations in books and journals and when exporting to PDF, they sometimes lose characters. The most interesting thing is that equations prints once with errors but the next time exporting without errors, although no corrections were made. Equations are formated with Mathtype in a MS Word file and imported to InDesign 19.0.1 become non-editable EPS files. Changing equations fonts, PDF export profiles or Indesign versions does not help. MathMagic is not suitable for us because cannot automatically format questions with our profiles in MS Word file. Please… more

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14. Everything on artboard goes to bitmap intermittently

    Running iD (15.1.3) on Windows 7 - Don't laugh this isn't my machine but the one I have to work on. grrrr!
    Every now and again the entire artboard contents and surrounds (not the UI), changes to low resolution resulting in something resembling a scene from the game Minecraft, fonts images imported vector graphics etc. This is only on inDesign, no other program, so it's not a system or graphics card error. The attached image shows up as all bitmapped but tin reality it's just the artboard that goes pear shaped. Is there a fix for this or is it a case of suck it up and do a total computer re-start as just an inDesign re-start doesn't rectify the problem?

    Running iD (15.1.3) on Windows 7 - Don't laugh this isn't my machine but the one I have to work on. grrrr!
    Every now and again the entire artboard contents and surrounds (not the UI), changes to low resolution resulting in something resembling a scene from the game Minecraft, fonts images imported vector graphics etc. This is only on inDesign, no other program, so it's not a system or graphics card error. The attached image shows up as all bitmapped but tin reality it's just the artboard that goes pear shaped. Is there a fix for this or is… more

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15. Glyph substitution not working with certain Oriya and Bengali glyphs

    The following words in cannot be reproduced in InDesign. It seems the glyph substitution is not working in about 1% of cases.

    র‍্যানিবিজুমাব — Bengali
    ମହତ୍ଵପୂର୍ଣ୍ଣ — Oriya
    ସ୍ଵେଚ୍ଛାକୃତ — Oriya
    କିମ୍ଵା — Oriya

    It looks fine above, in any text editor, or in any Microsoft app, but does NOT look right in any Adobe app I tested, such as InDesign, Illustrator, Photoshop CC 2019 and 2020 of each.
    I am applying the World-Ready Composers.
    I have tried copy+pasting the text from Word and also tried the Place command in InDesign.
    I've tested in both the English North America and English Arabic versions.
    I've tried multiple fonts, as well. No change.
    See attached for examples. Word doc shows as it should be. InDesign shows it wrong. I highlighted the glyphs that are wrong in InDesign as pink.
    Thanks!

    The following words in cannot be reproduced in InDesign. It seems the glyph substitution is not working in about 1% of cases.

    র‍্যানিবিজুমাব — Bengali
    ମହତ୍ଵପୂର୍ଣ୍ଣ — Oriya
    ସ୍ଵେଚ୍ଛାକୃତ — Oriya
    କିମ୍ଵା — Oriya

    It looks fine above, in any text editor, or in any Microsoft app, but does NOT look right in any Adobe app I tested, such as InDesign, Illustrator, Photoshop CC 2019 and 2020 of each.
    I am applying the World-Ready Composers.
    I have tried copy+pasting the text from Word and also tried the Place command in InDesign.
    I've tested in both the English North America and… more

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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We are reviewing it

    -InDesign Team

16. Location of link,indd & export files

    INDD CC on PC win10
    Working with local files and 2 LAN locations.
    1) Sick of Indd updating every week and forgetting file locations.
    2) the two options "Original Link folder" and "most recent Relink Folder" are meaningless.
    I would like to be able to drag a job folder from the network and work on it with Indesign first looking in that local folder for its links, link folder and fonts instead of the original job folder on the LAN.
    
    Why? - lets say I had an idea and want to test it without ruining the Main job. I make a local copy work with it, Decide that I like the result I can drop the folder on the network and tell it to overwrite the network files.
    EXCEPT only the local indd file is new all the work on the links will be overwritten with the original files - because it was still linking to the network - result all the new work is lost.

    INDD CC on PC win10
    Working with local files and 2 LAN locations.
    1) Sick of Indd updating every week and forgetting file locations.
    2) the two options "Original Link folder" and "most recent Relink Folder" are meaningless.
    I would like to be able to drag a job folder from the network and work on it with Indesign first looking in that local folder for its links, link folder and fonts instead of the original job folder on the LAN.
    
    Why? - lets say I had an idea and want to test it without ruining the Main job. I… more

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17. En Dashes turned into a Russian Cyrillic Small letter Yeru

    On Feb. 19, 2018, I worked on a document in InDesign CC 13.0 (Mac). I saved the document and all was good. Yesterday, March 28, 2018, I made some edits to the same document using CC 13.1 (Mac). But when a co-worker reviewed it, they noticed that the En Dashes (Unicode: 2013) I had used as a Bullet character had turned into a Russian glyph (Cyrillic Small letter Yeru, Unicode: 044B).

    The bulleted section of the document was not revised between Feb. 19th and yesterday. The edits I made were in other sections of the document. Nor did I change the paragraph or character styles in any way or change the type face/fonts.

    The other difference between the Feb. version and yesterday's version of the document in that I had installed the CC updates to InDesign: 13.1.

    This seems to be a bug.

    On Feb. 19, 2018, I worked on a document in InDesign CC 13.0 (Mac). I saved the document and all was good. Yesterday, March 28, 2018, I made some edits to the same document using CC 13.1 (Mac). But when a co-worker reviewed it, they noticed that the En Dashes (Unicode: 2013) I had used as a Bullet character had turned into a Russian glyph (Cyrillic Small letter Yeru, Unicode: 044B).

    The bulleted section of the document was not revised between Feb. 19th and yesterday. The edits I made were in other sections of the document. Nor did I change… more

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18. ID crashes when exporting to PDF, but not to JPEG

    I'm using InDesign 13.1 for a simple 12 page booklet (see attached)

    First issue: ID was doing background work on a file for about 4 days and then ID crashed. Now whenever I open the program it asks me if I want to do "Automatic Recovery" for the file. If I click YES or CANCEL the program crashes. If I click NO the program stays open and I can continue to work. But if I go to export the 12 page booklet to PDF it crashes.

    I have: (1) uninstalled and reinstalled ID; (2) tried to export the file to a JPEG (which did NOT crash ID); (3) tried to export a different file to PDF (ID crashed);

    There's nothing unusual about fonts or graphics here. My ID skills are very VERY basic. Thoughts? Help? PLEASE?

    I'm using InDesign 13.1 for a simple 12 page booklet (see attached)

    First issue: ID was doing background work on a file for about 4 days and then ID crashed. Now whenever I open the program it asks me if I want to do "Automatic Recovery" for the file. If I click YES or CANCEL the program crashes. If I click NO the program stays open and I can continue to work. But if I go to export the 12 page booklet to PDF it crashes.

    I have: (1) uninstalled and reinstalled ID; (2) tried to export the file to… more

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    4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Hi,
    Thanks for reporting the issue. We have been able to locally reproduce the issue that refers to “ID crashes when exporting to PDF, but not to JPEG”

    -Aman

19. Interactive PDF doesn't snap to fit when viewing in landscape mode on smartphones

    I created a 14-page landscape document in InDesign (12.2.1) that will ideally be viewed on desktops and smartphones and I needed to add hyperlinks.

    Adding hyperlinks in Acrobat causes glitches in the artwork (fonts distorted/ images shifted). Adding the links in InDesign exports great, but I’m creating this file to be viewed by anyone that wants to - which will likely be on a smartphone.

    I view it on my iPhone and when I hold my phone vertically, I can see the full (landscape) page (albeit small). But when I rotate the phone to landscape (to make it bigger), the top or bottom of the image is offscreen. This error doesn't happen with the glitchy version adapted in Acrobat.

    Is there a way to ensure that the PDF will snap to fit when viewed in landscape mode on a smartphone?

    I created a 14-page landscape document in InDesign (12.2.1) that will ideally be viewed on desktops and smartphones and I needed to add hyperlinks.

    Adding hyperlinks in Acrobat causes glitches in the artwork (fonts distorted/ images shifted). Adding the links in InDesign exports great, but I’m creating this file to be viewed by anyone that wants to - which will likely be on a smartphone.

    I view it on my iPhone and when I hold my phone vertically, I can see the full (landscape) page (albeit small). But when I rotate the phone to landscape (to make it… more

    2 votes

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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20. Character Style is cleared from copied Hyperlink

    June 26, 2020
    Windows 10 Home 1909
    InDesign 15.1 x64

    When copying text, the Character Style of Hyperlink text is not copied.

    Attached is a video showing the problem:
    ITC Officina OTF [book, bold] are used.
    A Paragraph Style is applied to all text.
    A Character Style is applied to the "portfolio" and "imdb.com"
    "imdb.com" is an active Hyperlink, as per the Hyperlinks panel
    Once copied, the Character Style is removed from "imdb.com".

    Bug happens if the Text Frame is copied, and/or if text is copied and pasted into new text box.
    Bug happens in multiple INDD files.
    Bug happens with different fonts.

    I successfully copied Hyperlinks with Character Styles about a month ago, as such, I believe the bug is related to InDesign 15.0 or 15.1

    Another user reported a similar issue, but for Mac:
    "copy/paste of URL loses character style"
    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/39926659-copy-paste-of-url-loses-character-style

    June 26, 2020
    Windows 10 Home 1909
    InDesign 15.1 x64

    When copying text, the Character Style of Hyperlink text is not copied.

    Attached is a video showing the problem:
    ITC Officina OTF [book, bold] are used.
    A Paragraph Style is applied to all text.
    A Character Style is applied to the "portfolio" and "imdb.com"
    "imdb.com" is an active Hyperlink, as per the Hyperlinks panel
    Once copied, the Character Style is removed from "imdb.com".

    Bug happens if the Text Frame is copied, and/or if text is copied and pasted into new text box.
    Bug happens in multiple INDD files.
    Bug happens… more

    • 

    1 vote

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    1 comment  ·  Styles  ·  Delete…  ·  Admin →
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