7567 results found

1. Duplicating pages moves content

   It seems duplicating pages in Indesign 2019 or 2020 moves content around the page. This is the first time I have experienced this after opening an old file, saving it as a new file and then trying to duplicate a page. The fix I found for this is to UNTICK 'Adjust layout' in the 'Layout/Margins and Columns' dialogue box and then try duplicating the page again. This time the content should not move. Definitely an adjust layout bug.

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   4 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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2. Adobe Fonts not activating

   When I need to activate a font from Adobe Fonts directly from Find Font context menu inside InDesign, it keeps loading indefinitely but never actually activates.

   The only solution is going to Adobe Fonts web page and activate it there.

   Screenshot attached.

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3. Adobe 2020 Crashes with copy & paste

   Whenever I try to copy/paste small elements from adobe illustrator onto Adobe InDesign, indesign will automatically quit. If I try to recover the file after it has crashed, it crashes again...

   What is happening here? This is an ongoing issue since the update.

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   9 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   We have been able to reproduce the issue and it is currently under investigation.
   Customers facing similar issue, Please share the document with sharewithid@adobe.com

   —
   Adobe InDesign team

4. Multiple text line links tab out of order

   Not sure if InDesign or Acrobat issue: Using 13.1. InDesign - Recently noticed that if I have text that flows to 2 lines and that has a hyperlink behind it, in Acrobat, the tags show the link as having two Link-OBJR, but they are the reverse of reading order. So if you tab the page, you go from 2nd line of text to first. So,

   'Go to
   the store'

   tabs as if it is 'the store' 'go to'. The underlying link is fine--no issue there--it's the tab order and tag order (tag order perhaps then impacting screen readers/accessibility???).

   This is in a single paragraph block, so not an issue of Article content out of order--the system is doing this. I think this is a recent bug (last 4-6 months?) --but whether in how InDesign feeds this to Acrobat or how Acrobat interprets, I don't know. I can manually fix in Acrobat but re-ordering the Link-OBJR tags, but it makes no sense that I should have to do so. Any idea what is going on?

   Not sure if InDesign or Acrobat issue: Using 13.1. InDesign - Recently noticed that if I have text that flows to 2 lines and that has a hyperlink behind it, in Acrobat, the tags show the link as having two Link-OBJR, but they are the reverse of reading order. So if you tab the page, you go from 2nd line of text to first. So,

   'Go to
   the store'

   tabs as if it is 'the store' 'go to'. The underlying link is fine--no issue there--it's the tab order and tag order (tag order perhaps then impacting screen readers/accessibility???).

   This is… more

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   7 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Thanks for reporting this issue. We’ll review it shortly.

   —
   Adobe InDesign team

5. Data merge doesn't work with UTF-8 unicode file

   DataMerge is failing to import UTF 8 text as Unicode.

   1. Create UTF 8 Text file for merging.
   2. Open previously functional InDesign document with keys already established.
   3. Select data source
   4. Choose text file (UTF8 no BOM) (if you have BOM, file isn't recognized)
   5. Tick show import options (never needed to do this before)
   6. Make sure its Unicode.
   7. Data still comes in in ASCII even though I chose Unicode. This has to be a merge problem because I can cut and paste the data into the InDesign file without issue.

   Reported version - Adobe InDesign CC 14.02

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6. PDF comment: need Insert Text at Cursor tool

   People who are reviewing now only can add a sticky note, , highlight text, underline text (and add a comment), strikeout text and draw. Adding text. The regular Comment toolbar also contains the Insert Text at Cursor tool. This must be added to the review features when documents are sent for review via the new Send for Review feature.

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7. InDesign, latest version. GREP: find period (.) character followed by endnote reference number. Should be (\.)(~U) but doesn't seem to work.

   GREP: find period (.) character followed by endnote reference number. Should be (.)(~U) but doesn't seem to work.

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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. As confirmed from you all, the crash issue is not happening with latest InDesign build. The only remaining issue is that of Grep not working when a period is followed by an endnote marker

   We will look into the issue shortly.

   -InDesign

8. [ID-4199810]Cross reference takes more space than its text

   A cross reference sometimes takes up more space than its actual text.

   In the attached shows a frame with text with the right side of the text frame visible and the word "with" (above) extending well beyond the 2nd to last line in the frame. The "112" in the picture is a cross reference. When that cross reference is removed and "regular" text is typed in the 112 fits on the line.

   Question first posted and confirmed by another here: https://forums.adobe.com/message/10908454#10908454.

   This happens in CS6 and in CC2019, 14.0.1 x64.

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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,

   Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

   —

   Adobe InDesign Team

9. Adjust Layout: add an option to ignore objects anchored in text or bring back legacy (2018) layout adjustment

   I always made extensive use of the old layout adjustment feature in 'margins and columns', yet the new 'adjust layout' gives inconsistent and confusing results, resizing objects that never used to get changed.

   It's gone from being very useful to a liability.

   For me it was great for resizing the main text frame on multi-page (100s+ pages) books, but leaving the objects pasted into the text frame alone (figures, etc). Also moving page numbers aligned with margins, but not changing the sizes.

   The new feature stretches and distorts carefully measured objects/figures, changes anchored object settings (at least, things move about incorrectly without the numbers updating) and causes other weird behaviours.

   I always made extensive use of the old layout adjustment feature in 'margins and columns', yet the new 'adjust layout' gives inconsistent and confusing results, resizing objects that never used to get changed.

   It's gone from being very useful to a liability.

   For me it was great for resizing the main text frame on multi-page (100s+ pages) books, but leaving the objects pasted into the text frame alone (figures, etc). Also moving page numbers aligned with margins, but not changing the sizes.

   The new feature stretches and distorts carefully measured objects/figures, changes anchored object settings (at least, things move about… more

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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. We will review it shortly.

   -InDesign Team

10. Arabic Diacritics move to unwanted places if you use an Index Marker in the same line

    1. Adobe InDesign CC 14.0 (Middle Eastern version -- English يدعم العربية)

    2. a. Type this Arabic text: شَيْء غريب

    3. b. Create new Index entry for the second word: غريب

    4. The Diacritics should stay as they were.

    5. Diacritic of the second letter (يْ) goes somewhere else.

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11. Keyboard shortcut Ctrl+Right Arrow / Left Arrow in tables

    InDesign version 14.0.

    The keyboard shortcut "Ctrl+Right Arrow" to move one word to the right does not work when the text cursor is in a table. Same for "Ctrl+Left Arrow", to move one word to the left.

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    FIXED  ·  amaarora responded

    Fix for this issue is now available in the latest update of InDesign 2020.

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team

12. inDesign CC 2018 not working in mojave beta

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know if the issue is resolved for you in InDesign 14.0.

    Thanks,
    Abhinav Kaushik
    InDesign Team

13. links labeled as "modified" when actually "OK"

    ID= v13.1
    MacOS= 10.13.4

    Problem: Open any ID file and links that should be "OK" are labeled as "modified". I do not get any error window that pops up notifying me this. Without taking any action, I close the ID file and reopen it and links are now labeled as "OK". Open it up a third time and links are "OK". I QUIT out of ID and open that same file and see links as "OK" and now they are labeled as "modified". This process repeats. Attached video to show. All links in these ID files are not modified or changed. This poses a quality control problem. Please advise.

    ID= v13.1
    MacOS= 10.13.4

    Problem: Open any ID file and links that should be "OK" are labeled as "modified". I do not get any error window that pops up notifying me this. Without taking any action, I close the ID file and reopen it and links are now labeled as "OK". Open it up a third time and links are "OK". I QUIT out of ID and open that same file and see links as "OK" and now they are labeled as "modified". This process repeats. Attached video to show. All links in these ID files are not modified or… more

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    15 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    Closed: Different Product  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while, We have concluded our investigation into the issue and below is our finding.

    This issue is due to the use of a specific version of Extensis Universal Type client: version 6.1.6.
    The issue is reproducible only with Id 2018 as Extensis UTC 6.1.6 is not compatible with Id 2019.

    Please note:
    If you are using Extensis UTC 6.1.6 with InDesign 2018 please use any other version of Extensis UTC which is compatible with Id 2018 to avoid this issue.

    Or you can upgrade to Id 2019 and used compatible version of Extensis UTC.

    Thanks,
    InDesign Team

14. HTML Export Endnotes with Hyperlinks

    Version: InDesign CC 2018 - 13.1

    Steps to Reproduce:

    1. Use the endnote feature and in one of the endnotes (preferably after the first one), add a hyperlink.

    2. Export the InDesign document to HTML

    Expected Result: All endnote references are hyperlinked and the numbers for each endnote are backlinked back to the reference.

    Actual Result: Endnote number is missing for all endnotes after the hyperlink that was added to the endnote and no linking occurs after the manual hyperlink.

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    18 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

15. My InDesign CC window will not minimise into the dock?

    Hi,

    Not sure where to go with this one but I have just upgraded to Adobe CC and noticed that I'm unable to 'Minimise' the window in InDesign and also noticed that it won't do it in Illustrator but Photoshop does minimise (ODD!)

    All it will do is when you double click it fills to fit screen and then the opposite.

    I have posted this onto the forum and others have mentioned that they are also experiencing this problem.

    (I have turned on the 'Double -click a windows title bar to minimize' in the System Preferences)

    Please could you help me out?

    Spec: InDesign CC 13.0.1
    MacBook Pro, macOS Sierra 10.12.2

    Cheers

    Hi,

    Not sure where to go with this one but I have just upgraded to Adobe CC and noticed that I'm unable to 'Minimise' the window in InDesign and also noticed that it won't do it in Illustrator but Photoshop does minimise (ODD!)

    All it will do is when you double click it fills to fit screen and then the opposite.

    I have posted this onto the forum and others have mentioned that they are also experiencing this problem.

    (I have turned on the 'Double -click a windows title bar to minimize' in the System Preferences)

    Please could you help… more

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    Under Review  ·  amaarora responded

    Thanks for reporting. We will review the bug

    -InDesign Team

16. InDesign still crashing when saving to external server folder/alias

    I updated to the new version of InDesignCC 2018 this morning (the November '17 update, version 13.0.1). Supposedly this was supposed to fix the Save/Save as crash but I just took the same steps as before and the crash is still happening. The steps are as follows:
    1. Create new document
    2. Save As
    3. Select folder within our shared folder (this is linked to another computer, the other computer is the "momma" so to speak in that its part of the hard drive of the other Mac (version 10.12.6). I am also running Mac version 10.12.6. We have a shared folder with multiple sub folders.)
    4. Select sub folder
    5. Save

    I then get two error messages back to back which read:

    "The network connection was lost for the file test.indd, or the file was modified by another process."

    Then a second message: "Error: Adobe InDesign is shutting down. A serious error was detected. Please restart InDesign to recover work in any unsaved InDesign documents."

    I can reproduce this issue over and over again.

    The file still saves but having to reopen InDesign over and over slows my workflow. Alternatively I have to save the files to the desktop then drag them to the folder I need them in. Both ways impact my work flow negatively.

    I have attached a file which details the report that comes up after the crash.

    I updated to the new version of InDesignCC 2018 this morning (the November '17 update, version 13.0.1). Supposedly this was supposed to fix the Save/Save as crash but I just took the same steps as before and the crash is still happening. The steps are as follows:
    1. Create new document
    2. Save As
    3. Select folder within our shared folder (this is linked to another computer, the other computer is the "momma" so to speak in that its part of the hard drive of the other Mac (version 10.12.6). I am also running Mac version 10.12.6. We have a… more

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Please update to the latest version of InDesign, Id 13.1 for the fix of the problem.

    Thanks,
    Abhinav

17. InDesign 2018 crashes when I update the links in the links panel

    InDesign 2018 crashes when I update the links in the links panel. It does not matter which size they have.
    I'm using Indesign 2018 since yesterday. Running on a power Mac 2017.
    To finish my document I had to install indesign 2017 again and start all over! What can I do?

    13 votes

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Fix of the issue is now available in InDesign’s latest November’17 update.
    Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

18. InDesign CC 2018 stalls to a spinning beachball right after opening for a brief time

    On first opening InDesign in Sierra 10.2.4, after a couple of seconds of not taking any action, InDesign stalls briefly—about 3 to 4 seconds—not allowing any new action during that time. There is just a spinning beachball. I can postpone the beachball by immediately opening a menu; but after mousing away from the menu the beachball comes back. Not sure if it is trying to load something, but I currently don't have any extra extensions installed. I tried resetting preferences and removing all user install scripts, but it still did it. It's consistent every time I open the new version. I did not carry forward preferences from previous versions. My CC library is synced and not showing any connection issues. Not a major bug, sort of the equivalent of tripping over the same spot of carpet whenever you enter into a room.

    On first opening InDesign in Sierra 10.2.4, after a couple of seconds of not taking any action, InDesign stalls briefly—about 3 to 4 seconds—not allowing any new action during that time. There is just a spinning beachball. I can postpone the beachball by immediately opening a menu; but after mousing away from the menu the beachball comes back. Not sure if it is trying to load something, but I currently don't have any extra extensions installed. I tried resetting preferences and removing all user install scripts, but it still did it. It's consistent every time I open the new version.… more

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    CLOSED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue and allowing us some time to complete our investigation into the issue.
    As the part of our investigation, we had reached out to many of you personally over email and we could come up with the below mentioned findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For the majority of the users the issue was intermittent and is no longer reproducible.
    3. We also found few cases where the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    Please note that we have created separate threads for these issues and we are now working towards resolving them.

    However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each of the root causes separately and effectively.
    If you are facing any slowness in InDesign or seeing any other performance issue, we request you vote for the relevant thread or create a new thread specifying the action/workflow which is slowing you down.
    We seek your support in our continuous effort to improve InDesign.

    -InDesign Team

    Hello All,

    Thank you for reporting the issue and allowing us some time to complete our investigation into the issue.
    As the part of our investigation, we had reached out to many of you personally over email and we could come up with the below mentioned findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For the majority of the users the issue was intermittent and is no longer reproducible.
    3. We also found few cases where the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    Please note that we have created separate threads for these issues and we are now working towards resolving them.

    However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created… more

19. Moving objects between layers using the layers panel doesn't always work

    I struggle with moving objects between different layers in an InDesign document by using the layers panel. Often it takes two or more attempts to move objects. I wonder if it's the tolerance of the buttons or if this is genuinely a bug.

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    13 votes

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    4 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the resolution of the issue.

20. If “Proportional-width half-width” is set as the automatic numbering format for “Bulleted and numbered lists,” the indent values will be mis

    Note: This issue occurs only in CJK environments.

    1 Create a character style that uses only “Proportional-width half-width”.
    2 In “Bullets and Numbering,” apply automatic numbering, use a tab to advance the text after the number, and set the character style to “Proportional-width half-width”.
    3 The indent value shifts backward, causing it to no longer align with the start of the second line.
    Workaround: Move the indent position slightly forward and align it visually; then use the “Indent to Here” feature to align the second line.

    注意：この現象はCJK環境下でのみ発生する。
    1 「等幅半角字形」のみを設定した文字スタイルを作る。
    2 「箇条書きと段落番号」で、自動番号を与え、自動番号の後はタブで送り、文字スタイルで半角等幅を設定する。自動番号の前後には全角丸カッコを与える。
    3 インデント値が後方へずれ、2行目の先頭と合わなくなる。
    回避策：インデント位置を少し前方に来るようにして目視で位置を合わせ、2行目は「ここまでインデント」で合わせる。

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    3 comments  ·  Styles  ·  Delete…  ·  Admin →
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