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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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7159 results found

  1. Data missing when importing a spreadsheet (Exel) into InDesign

    When I insert an excel document into my indesign document some values of some cells do not appear in Indesign document. I tried to save the excel document in an older version and that's the only way it worked.I think it's a compatibility issue. See this link that have the same problem: https://graphicdesign.stackexchange.com/questions/65160/data-missing-when-importing-a-spreadsheet-into-indesign
    I need that this issue resolved to can work in editorial work design.

    4 votes

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    1 comment  ·  Others  ·  Admin →
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  2. [Break in CC 2018] Text frame properties lost when copying and pasting frames across document

    I have a document that uses top justification in a text frame, and bottom justification in another text frame. When I copy these frames, with or without any other objects, into a new document (think business card imposition), the bottom justification changes to top justification, altering the layout of the document.

    I have reset my preferences, and tried the fixes described here: https://forums.adobe.com/thread/2402361 and here https://forums.adobe.com/thread/2401857

    With no success.

    Attached is a 1UP file (Original with mixed justification) and a 24UP file (with resulting error)

    35 votes

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    57 comments  ·  Styles  ·  Admin →
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  3. Saving INDD to Cloud. Most of the time the ID file refuses to save and a message states that the file may be open elsewhere. This means

    Saving INDD to Cloud. Most of the time the ID file refuses to save and a message states that the file may be open elsewhere. This means

    1 vote

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    0 comments  ·  Others  ·  Admin →
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  4. Folder shortcuts for scripts are not copied, updating to ID2017. In new version the shortcut is a folder and all scripts are COPIED there.

    In InDesign, before ver. 2017, I had a folder shortcut in my InDesign scripts folder. It lead to another place, a subfolder under a folder where I've got SVN versioning. When upgrading to CC12.0 (ID2017), the shortcut was not copied. Instead all of the files were copied from the original location to the scripts folder of InDesign 2017. When upgrading the shortcuts should be copied, not the actual files! We've got customers who point their scripts folder to a common network location, using shortcuts and also junctions (a.k.a. symlinks) for easy update. When every user gets a copy of their…

    2 votes

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  5. Extension on top of built-in modal messages can cause deadlock, windows blocking each other

    InDesign's "modal" built-in dialogues can show up BEHIND third party extensions, if the extension is situated in the center of the screen. The extension window can not be moved before the window from InDesign has been handled (you may have to press OK or something like that), and that window is completely hidden. When this situation occurrs, you have to force InDesign to a quit.

    2 votes

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  6. splash

    Title: Splash screen/Startup Screen won't go away.

    Description: Whenever InDesign is launched by a script the splash screen stays open indefinitely.

    Steps to reproduce:
    1) Quit InDesign
    2) Make a new AppleScript, with the content:

    "tell application "Adobe InDesign CC 2017"
    launch
    end tell"

    3) Run the script

    Result: InDesign launches, but the splash screen never close

    Expected result: InDesign should launch, but the splash screen should hide, once the launch is completed.

    1 vote

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    0 comments  ·  Others  ·  Admin →
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    Closed: Fixed  ·  amaarora responded

    Hi,
    Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the fix of the issue.

    -Aman

  7. Separations palette without numbers

    At some point the numbers go missing from the separations preview, when separations is chosen from the palette menu. This applies also to the Ink Limit view. Resetting preferences will help for a while.

    3 votes

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  8. An Orginalposition einfügen

    Seid Adobe InDesign 2018 tritt folgendes Problem auf.
    Ich öffne ein mehrseitiges Dokument und kopiere eine Doppelseite - mit "apple + c" in die Zwischenablage. Anschließen erstelle ich ein neues Dokument (DIN A4, 2 Seiten) und füge den Inhalt der Zwischenablage über "An Orginalposition einfügen" ein. Nun werden verschieden Textboxen nicht mehr richtig angezeigt. So werden z.B. Texte die über "Textrahmenoptionen" "zentriert" ausgerichtet waren nicht mehr richtig angezeigt. Sie erscheinen nun wie einfach obenlinks ausgerichteter Text. Zur besseren Veranschaulichung habe ich zwei Sreenshots angefügt.

    1 vote

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  9. Edit with/Other cannot open an application on MacOS

    Select a placed image in InDesign. Choose Edit With / Other from the menu. When double clicking an application in the Open File dialog, InDesign opens the .app folder instead of executing the app.

    The behaviour is observed in CC2015, CC2017 and CC2018

    1 vote

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  10. open copy

    Adobe InDesign CC v 13.0 - macOS 10.9 - 10.13

    I feel like this was a previously fixed bug in an older version, but may well be back with the latest 2018 update.

    After upgrading InDesign to v 13.0, we are now not longer able to open a copy of files in use, neither duplicate the file in Finder.

    When we try to open a copy we get this error message: “Cannot open file [filename.indd]. The file [filename.indd] is incompatible with Adobe InDesign (Error code: 14).”

    When we try to duplicate the file, we get this error message: “The operation…

    4 votes

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    1 comment  ·  Others  ·  Admin →
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  11. InDesign holds mouse focus

    When using the InDesign CC 2018 (and previously 2017), ID holds the mouse "focus" and doesn't allow me to click in other open windows/programs. I have to right-click, left-click multiple times in another open window before mouse control is released by InDesign. There is no specific time frame after it happens - it can be using program after 5 minutes or 60 minutes.

    I had my machine wiped last week and a fresh install of everything (OS, CC programs, Office suite, etc.), so uninstall/reinstall hasn't fixed the issue.

    Running Window 8.1 on a docked Microsoft Surface attached to two external…

    1 vote

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  12. "Go to endnote reference" (or "text") feature not found in 2018

    "Go to endnote reference," or "text," not present in right click popup window on my version of InDesign 2018, nor is it present under Type Menu. But then this could only be in my application.

    1 vote

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  13. Trying to copy any item or group of items crashes InDesign

    Attempting to copy any item or group of items to the pasteboard in InDesign crashes the application.

    4 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  14. Will not apply master other than "Master A"

    InDesign 13.0
    Letter size document. When applying a new master to a single or a larger selection of pages or spread, it automatically goes back to "Master A".

    1 vote

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • What were you doing when the issue was observed in InDesign?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  15. Buttons and Forms

    I am using InDesign CC (13.0) on Mac OS Sierra 10.12.6 using a MacBook Pro13 in, mid-2012.

    When The Buttons and Forms panel is docked with the other panels, it will usually refuse to expand. There does not seem to be a set pattern to it, but it seems more likely to expand correctly when working with TextFields than when working with Radio Buttons, Check Boxes, or Combo Boxes. I have seen it work correctly when working with a Text Field, then when I select a Radio Button, the Buttons and Forms panel will momentarily populate with the expected content…

    1 vote

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  16. Prompted to save with no changes made to document

    InDesign CC

    I open a saved document in InDesign, but have no made any changes or touched the document at all. InDesign puts the asterisk next to my file anyways, prompting me to save upon exit. But no changes have been made. This is very annoying because I don't know if a change has been made or the program is messing up. I then have to update all of my PDF exports just to be safe.

    8 votes

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    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  17. Activated font could't use in some InDesign-Documents (and in this special documents never again)

    Until an update of Indesign CC2017 up the actually CC2018 version I have sometimes problems with using activated fonts in individual documents.

    In these special documents it happens that suddendly Indesign say the font you used before its missing even if it is activated.

    It's in the list of fonts, you can choose it, but in this Document you could never use it in anytime again.

    The only solution is, to build up a new document and copy all pages or elements in it. This is a realy worse thing to do, especially if you have Dokuments with 150 pages,…

    1 vote

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  18. Disabling UI scaling for high PPI displays causes truncated descriptions in "Preferences"

    Installed InDesign CC 2018; when disabling UI scaling for high PPI displays, and restarting.

    When "Preferences" are launched, all options turn up with their descriptions truncated, and replaced with an ellipsis.

    Two images are attached, when UI Scaling is disabled vs enabled.

    This is happening on MS Surface Pro 3, Windows 8.1, screen resolution 2160 x 1440 px (max supported by Surface Pro) and all resolutions below.

    3 votes

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  19. Copying multiple objects and switching documents causes InDesign to crash every single time.

    Copying multiple objects and switching documents causes InDesign to crash every single time. Copying text from inside of a box or copying a single object doesn't seem to cause the crash to happen.

    3 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  20. png transparent background showing black

    Importing this icon and the transparent background is showing as black in current inDesign CC. Didn't have issues with similar icons from same site.

    42 votes

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    The fix of the issue is now available in the latest InDesign 2022(v17.0.0.96). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.


    Adobe InDesign Team

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