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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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6485 results found

  1. CC'15-'17 All hyperlinks missing/removed after round trip with InCopy editors

    I am a designer and build corporate white papers anywhere from 35-100+ pages in length. We use the layout InCopy workflow with one assignment and all stories exported under that. After I import and design/format all content including hyperlinks, I then save for the editors for use in InCopy. They then do their work, and save for me, standard. Upon opening, all the hyperlinks are missing with a "red flag" denoting the ref. is missing . Oddly enough, for the past two documents we made, you could still export to PDF with the links functioning, this despite all the missing…

    2 votes

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    3 comments  ·  PDF Export  ·  Admin →
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  2. Export PDF: document bleed values unreadable

    Adobe CC2017.1 Mac
    With interface theme "medium darker" (i.e. the second darkest option) the values of the bleed settings are unreadable in "Export PDF" dialog, when "use document bleed settings" is enabled.

    1 vote

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    1 comment  ·  Performance/Usability  ·  Admin →
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  3. Folio overlays

    Abode indesign CC 2017 - 08/30 - Windows
    My colleague and I are trying to make a folder with Publish online, and sometimes we need 'Folio Overlays' tool - but it doesn't work. For me it's too big to see on the screen, makes everything slow - and for her, it doesn't work at all, it doesn't show anything at all.

    2 votes

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    1 comment  ·  ePub/HTML/Publish Online  ·  Admin →
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  4. Indesign performance issue : Bad performance when using span columns in InDesign/InCopy

    VERSIONS
    Windows 7, CC 2015.4 and CC 2017.0
    Windows 10, CC 2015.4 and CC 2017.0
    macOS 10.12, CC 2015.4
    even CS6 versions are affected...

    STEPS TO REPRODUCE
    1. Create an InDesign document with several pages
    2. Define the text frame options with two columns
    3. Link all frames and fill with placeholder text
    4. Create a new paragraph style with the option "span columns" (e.g. title)
    5. Define several parts of the layout with the new paragraph style
    6. Edit some text near the paragraph style
    --> the performance while typing is very very bad!!!

    EXPECTED RESULT
    InDesign and InCopy…

    29 votes

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    14 comments  ·  Performance/Usability  ·  Admin →
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    Partial Fix  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have been able to improve the performance with span columns but it is till work in progress.

    Please upgrade your InDesign application to the latest version to try out the incremental fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  5. New Format in InDesign CC

    Beim Anlegen eines neuen Formats kann man rechts oben im Optionsmenu die genauen Masse eingeben. Mit der TAB-Taste kommt man dann ja immer eine Option weiter. In Adobe Illustator und in Photoshop funktioniert das in der gewünschten Reihenfolge, im InDesign (deutsche Version) nicht: da folgt nach der Breitenangabe bei betätigter TAB-Taste die Frage nach der Einheit (z.B. mm etc.) und dann (nach weitere TAB-Taste) erst die zweite Grösse des Dokuments (also die Höhenangabe). Eigentlich sollte die logische Reihenfolge ja lauten: Breite > Höhe > Einheit.

    In english:
    When creating a new format, you can enter the exact mass in the…

    1 vote

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    0 comments  ·  Document/Pages  ·  Admin →
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  6. Can't change page after selecting an XML node, until setting focus to the main page area

    Summary: After selecting a node in the XML tree, double-clicking any of the page thumbnails or master page thumbnails has no effect. The page won't change until I click on the main page area.
    Steps to reproduce (in Windows):
    1. With a document open in Indesign CC, open the XML Structure pane.
    2. Double click on any of the page thumnails in the "Pages" palette.
    Expected result: I exepct the page to load, that I double clicked.
    Actual result: Nothing happens.

    2 votes

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    1 comment  ·  UI/UI Scaling  ·  Admin →
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  7. Ctrl + Alt + X

    To use the shortcut "Ctrl + Alt + X" to do a hard space in the text is impossible - it doesn't work at all. When I press "Ctrl + Alt + X" I start some sort of screenshot function. When I chose "Hard space" from the menu it works as it should do.
    So please help, I miss my "Ctrl + Alt + X" -function.

    1. InDesign 2017.1
    2. See above
    3. I expect to get a hard space in the text.
    4. See above
    5. -
    I have Windows10 in my computer.

    1 vote

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    2 comments  ·  Others  ·  Admin →
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  8. indesign crashes very regularly

    Indesign crashes very often these days giving this message [/Development/siriusr11/external/dva/adobe/dvaui/ui/src/OS_UI.cpp-4645], but not autosaving. It seems to happen at different times, can't pinpoint why it does

    15 votes

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    7 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    Closed: Fixed  ·  amaarora responded

    We have released an update for InDesign CC2019 (v 14.0.2) which contains some stability fixes. If you are not already on 14.0.2, then we recommend you to update to latest version.

    If you still face a crash issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/in/indesign/kb/submit-crash-reports.html )

    Also, start a new thread providing the necessary information to reproduce the crash and send the
    information to santalwa@adobe.com as well.

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  9. Bug in Adobe World-Ready Composer for Kannada Language

    Attached are Adobe Indesign document, Scribus (v1.5.3) document, PDF outputs.

    Fonts used: Hubballi available at https://github.com/erinmclaughlin/Hubballi/blob/master/build/Hubballi-Regular.otf

    Tunga: Available in Windows 10 as part of Kannada language pack.

    Scribus uses "Harfbuzz" text shaping engine. It doesn't any issue shaping Kannada text, except for one case; U+0CCD U+200D which is canonical equivalence of U+200D U+0CCD. Harfbuzz has accepted this bug and will be fixed in the next release. https://github.com/behdad/harfbuzz/issues/435 https://github.com/behdad/harfbuzz/issues/341

    Adobe indesign Adobe World-Ready Composer has lots of bugs with shaping Kannada text.

    Please rectify as soon as possible.

    4 votes

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    1 comment  ·  Text/Story/Table  ·  Admin →
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    Under Review  ·  Sumit Garg responded

    Thanks for reporting this issue.
    We have verified this issue and forwarded this issue to our Indic languages expert team for investigation.

    Once investigation is complete, We will definitely update this post.

  10. Enable Layout Adjustment Fails

    After Enabling Layout Adjustment, then changing the page size, I get an error message that reads "Internal error communicating with AI rulebase. Layout adjustment could not be performed."

    The document page size does in fact change, but pages in spreads actually overlap. Rulers at top of page do not show correct page size except on single pages (for instance, the first and last page of a facing-pages document).

    1 vote

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    0 comments  ·  Document/Pages  ·  Admin →
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  11. The order of Arabic digits is reversed when changing their character direction

    1. Adobe InDesign CC 2017.1
    2. Create a textbox, type Arabic characters including some digits. Change character direction from 'Default' to 'Right to Left'.
    3. Arabic letters are RTL, but Arabic digits are written LTR; So when you change character direction to RTL, they should be in their right direction.
    4. Letters are RTL, but digits are reversed. The problem is that Arabic script is written RTL, but its digits' direction is LTR. Just like when you move caret and logically it moves in correct direction.
    3 votes

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    1 comment  ·  Text/Story/Table  ·  Admin →
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  12. CC library tab won't select?

    When clicking on the dropdown menu to select a CC library, the tabs do not open unless I hold down the ^ button. When opened, I cannot select a CC library. Have refreshed several times but it still doesn't let me change the library! This is on InDesign for Mac.

    9 votes

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    7 comments  ·  Colors/Swatches  ·  Admin →
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    Need More Info  ·  Anasuiya Gupta responded

    Hi

    Please provide the following information:
    1. Is InDesign installed on the default path?
    2. Do you have any special character in the path where InDesign is installed? Like username has special characters.

    Also, please provide a copy of you preferences, you can zip them and email to anasgupt@adobe.com.

    Regards
    Anasuiya Gupta

  13. Bad preview in colours palette

    12.1.0.56 build. Indesign shows a bad preview of the colours, shows jumbled text, also crashes the application if trying to change the colour in the palette.

    7 votes

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    7 comments  ·  Colors/Swatches  ·  Admin →
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  14. Wrong menu gets expanded while clicking on an item on Menu bar in InDesign

    When InDesign is opened on my second screen, I can't select anything on top menus.

    InDesign CC 2017 on Windows 10

    35 votes

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    49 comments  ·  UI/UI Scaling  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  15. Persistent startup screen

    When opening old ID documents frequently the startup screen hangs on the main screen. This happens specially after missing images, plug-ins an fonts warnings. Have to quit and relaunch ID...

    2 votes

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    2 comments  ·  Others  ·  Admin →
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  16. There is a chance you close your file without knowing you have not saved it!

    It is very simple, just follow the steps below:

    1. Create a new file.

    2. Type a letter (lets say "A" for example) and save your file.

    3. Change the letter to "B" [Notice the "*" beside the file name and the "Save" Option being enabled in the file menu, since the file has been changed]

    4. Save the file again. ["Save" command and "*" disappear]

    5. Now, undo the last change (Back to "A") and save.

    6. Now if you redo the change, you will have "B" in the screen, Notice that the file has changed since your last save, but you neither see the…

    1 vote

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    0 comments  ·  UI/UI Scaling  ·  Admin →
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  17. Placing and Moving Images Changes Opacity

    If I place an image and then try to move it within the bounding box, the opacity appears to change to around 50%. However, the opacity is still set to 100%. I can correct it by hitting Undo which reverts the image back to normal. From what I can tell, it is only a visual bug. Exporting the image doesn't show the change in opacity.

    I haven't been able to reproduce this issue consistently but would say it happens around 80% of the time I try to move an image. Another interesting thing is that if the issue happens and…

    7 votes

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    3 comments  ·  Effects/Transparency  ·  Admin →
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    Closed: Fixed  ·  Sumit Garg responded

    Hi ,
    Thanks for reporting this issue. We are already aware about this issue inside “InDesign CC2017”.
    Hence, we have fixed this issue inside our latest release “InDesign CC2018”. Please try it out.

    If you still face this issue inside our new release please do let us know.

  18. AGLFN: ZWJ, ZWNJ, ZWS in PDF

    Indesign is not written ZWJ (U+200D), ZWNJ (U+200C), ZWS (U+200B) with its glyph name uni200D, uni200C, uni200B respectively.

    This is not helping in copying the text with ZWJ (U+200D), ZWNJ (U+200C), ZWS (U+200B) from PDF.

    These non-printing characters are copied has "space" instead.

    These non-printing characters in Indic scripts are part of text. With and without these characters, text can changes its meaning.

    Please support these characters with AGLFN glyph names in fonts in Indesign, PDF export feature.

    More info

    https://github.com/adobe-type-tools/agl-aglfn/issues/1#issuecomment-323822117

    2 votes

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    3 comments  ·  PDF Export  ·  Admin →
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  19. "Show Asian Text Options" setting not appearing in Perferences

    "Show Asian Text Options" setting not appearing in Preferences after I looked under "Type" and everywhere else - make it unable to type in Chinese with InDesign

    0 votes

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    Need More Info  ·  1 comment  ·  Text/Story/Table  ·  Admin →
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  20. ID CC crashes when edit original is clicked from right-click context dialog in Win 10

    Running CC 2017.1 on Win 10 with tons of memory. After ID has been running for a couple of hours and I right-click edit original on a l inked AI element it instantly crashed. However, choosing edit original from the links menu does not crash. Have deleted cashes and recovery, turned off plugins. Nothing works. See attached error message.

    1 vote

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    0 comments  ·  Crash/Freeze/Hang  ·  Admin →
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