7154 results found

1. If Paragraph Format uses Shade, only the first line is underlined (instead of all) (Layer Problem!)

   Its not a suggestion, its a bug.
   Under Indesign 13.1, when e.g. a whole page is styled to have a gray shade behind it, and some paragraphs have to be undelined, then ALWAYS the Line before a hard return does not show the underline, because I suppose a layer problem occurs. Indesign seems to see the text on top, then applies the shade and under that the underlining for the text, which won't be shown then. The descenders are shown normally, since they are on top in the text layer. I have not found a way to tell the underline to be the same layer as the text it underlines and from my point of view this seems to be a bug, which should be fixable (and should be fixed).

   Looking forward to hearing from you.
   Thomas Hageleit

   Its not a suggestion, its a bug.
   Under Indesign 13.1, when e.g. a whole page is styled to have a gray shade behind it, and some paragraphs have to be undelined, then ALWAYS the Line before a hard return does not show the underline, because I suppose a layer problem occurs. Indesign seems to see the text on top, then applies the shade and under that the underlining for the text, which won't be shown then. The descenders are shown normally, since they are on top in the text layer. I have not found a way to tell the underline… more

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   Need More Info  ·  amaarora responded

   Hi,
   Please can you add some links that have some images/ videos showing the problem you are facing. You can also mail them at amaarora@adobe.com

   As seen in the attached screenshot (pic1.png), i am unable to see the issue.

   -Aman

2. InDesign 2018 crashing when I go to linked endnote text

   I'm working with linked endnotes in InDesign 2018 (version 13.1), but my file originated in InDesign 2015 (I skipped 2017). I have already saved the document as an InDesign 2018 file but seem to be having problems importing a document with linked endnotes.

   I'm starting with an old InDesign file because I'm working on volume 2 of a multi-book series and want to maintain all my old styles. I don't know if that's relevant, but I have worked successfully placing linked endnotes from word in previous books already. In this one, the endnote references appear to have links but when I click on "Go to Endnote Text" from the reference point, my document crashes. When I try to add an endnote point, my document also crashes. I think the endnotes exist somewhere because there is a paragraph style and a few character styles that I can't seem to find in the document but apparently exist somewhere.

   I don't actually know if this problem is an issue with the original Word document or with InDesign but I'm really hoping this issue can be resolved before I have to import the other chapters in this book.

   Thanks!

   I'm working with linked endnotes in InDesign 2018 (version 13.1), but my file originated in InDesign 2015 (I skipped 2017). I have already saved the document as an InDesign 2018 file but seem to be having problems importing a document with linked endnotes.

   I'm starting with an old InDesign file because I'm working on volume 2 of a multi-book series and want to maintain all my old styles. I don't know if that's relevant, but I have worked successfully placing linked endnotes from word in previous books already. In this one, the endnote references appear to have links but when… more

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   0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Hi,
   Thanks for reporting this issue.
   We have been able to reproduce the issue locally.

   -Aman

3. Rollover images "stick" in Interactive PDF

   Hi, I am working on the document that contains multiple rollovers. All of them "stick" at one point or another, the images will change to "rollover" state but not to the normal state when hovering off. This is very confusing for the end-users. Please see attached pdf. I am using InDesign CC 2018.

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   8 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Closed: Different Product  ·  Abhinav Kaushik responded

   Thank you all for reporting the issue to us.
   We have concluded our investigation into the issue. As per our findings, the bug belongs to Acrobat and there is little that can be done at InDesign’s end.

   We have already notified the concerned team, internally and they would be working on the same.

   For now we are closing this thread for InDesign.

   -InDesign Team

4. BUG: Changes aren't tracked for bottom-right table cell

   The last cell in a table is a “dead” cell as far as Track Changes is concerned. If you copy cells from another row and paste them in the last table row, if the selection you are pasting into contains the last cell in the table, the pasted text will not be marked as a change. Likewise, inserting a new row in a table as the last row via drag and drop isn’t marked as an insertion at all. Inserting a new column in a table as the last column via drag and drop is tracked as an insertion for each cell in the column, except for the bottom cell.

   I recognize that there are some limitations with Track Changes in tables, but the Track Changes feature should work consistently whether or not the bottom-right cell of the table is selected.

   InDesign CC 2018.1, Mac OS X 10.12.6

   The last cell in a table is a “dead” cell as far as Track Changes is concerned. If you copy cells from another row and paste them in the last table row, if the selection you are pasting into contains the last cell in the table, the pasted text will not be marked as a change. Likewise, inserting a new row in a table as the last row via drag and drop isn’t marked as an insertion at all. Inserting a new column in a table as the last column via drag and drop is tracked as an insertion for… more

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Hi,
   Thanks for reporting the issue.
   We have been able to reproduce the issue.

   “The last cell in a table is a “dead” cell as far as Track Changes is concerned. If you copy cells from another row and paste them in the last table row, if the selection you are pasting into contains the last cell in the table, the pasted text will not be marked as a change. "
   This issue seems to be present since CS 6

   -Aman

5. Place .ai file indesign loses layers!

   Idea? This is a bug. I followed bug link...
   Placing .ai file into indesign cc preview is perfect until release. Shows random white spots &yellow.
   Renamed file. Same problem. The red is in new layer above the diamond. Normal layer with several overlays. Turned off overlays and same. Why is it that normal layer allows white through? Just when you think you’re an intermediate this happens.
   Red low quality diamond is illustrator.
   The rest is self explanatory assuming the other two files uploaded. One was import dialog box for placing with shift. Everything looks fine until I place it.

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   1 comment  ·  Effects/Transparency  ·  Edit…  ·  Delete…  ·  Admin →
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6. Fullscreen Application Frame Under Menu Bar

   When opening the program, occasionally the top bar of the interface is under the menu bar. Being as that also contains the portion of the interface used for moving the whole window, I must change my System Settings to hide the menu bar to move it back down. This also happens in a couple other CC programs as well.

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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7. Embedded images in InDesign are not printing and only preview in Typical Display Mode.

   Need assisistance on MAC OS 10.13.4 running CC Version 13.1 InDesign will not print embedded images. It prints grey boxed with the X though it.
   Will only preview in Typical Display mode but not on High Quality Resolution.
   Please assist asap.
   John

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   0 comments  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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8. Hand Tool/Help Menu Shortcuts Mixed Up

   In their default states, the Hand Tool and Help menu options are bound to H and F1 respectively, but pressing H during normal use of the program consistently uses Help instead of the Hand tool.

   Removing the F1 shortcut from the Help menu fixes this issue. I've experienced it in other areas, and I assume this solution will work for those as well.

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   1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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9. Indesign freeze my iMac when launching

   I can't launch InDesign. It just freeze my entire computer and I am forced to restart the iMac. Any idea?

   I reinstalled it and it didn't make any change...

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   Resolved For User  ·  Abhinav Kaushik responded

   As confirmed by the user that the issue got resolved after Re-installing Creative Cloud Desktop Application.

   Regards
   InDesign Team

10. InDesign fails to launch

    I cannot start InDesign on my Windows 10 notebook even though the rest of the Adobe apps work relatively well. On my main PC it runs without any problems. I tried re-installing the software, but it didn't help.

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

11. CC libraries

    CC Libraries doesn't load up properly, the drop down menu only stays open if I hold down left click on the mouse and doesn't load the library I want when I release.

    This bug has only come since the most recent update to CC2018 13.1. Running High Sierra on an iMac Pro 2017

    5 votes

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12. Table Eyedropper crash

    Running High Sierra 10.13.2

    InDesign version CC2018 13.1

    Crashes when trying to select text within a table with the eyedropper tool, InDesign immediately crashes. This has been a problem for a couple of versions.

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

13. graphics change when scrolling

    1. Adobe InDesign 2018
    2. whenever I scroll through the spread the color fill in the graphics becomes distorted
    3. nothing should change
    4. all the fill colors in the text and graphics becomes distorted 5

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14. Cannot change printer or centering options on occasion

    This happens in both the print module and the print booklet module.

    I click on the printer's name in the standard InDesign print dialog box, go to select the new one, click on the new printer, and it acts like it selects that printer only to see that it reverts back to the printer that was previously selected. I try multiple times and it still does the same thing. I have to try different printer menus to get it to stick.

    This issue also happens when I try to change the centering option for the document. There is clearly excess space that causes the document to sit in one corner over the others, making it not centered. Sometimes I am unable to select the centering option. It'll revert back to the left-top part of the document. The only way I've found to get centering to stick, is to select the scaling option which automatically centers the document and then change the scaling off of 'scale to fit'

    This happens in both the print module and the print booklet module.

    I click on the printer's name in the standard InDesign print dialog box, go to select the new one, click on the new printer, and it acts like it selects that printer only to see that it reverts back to the printer that was previously selected. I try multiple times and it still does the same thing. I have to try different printer menus to get it to stick.

    This issue also happens when I try to change the centering option for the document. There is clearly excess… more

    2 votes

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15. Windows recents files (at opening)

    Sometimes the files are two times on the panel (same file) and sometimes is a wrong link (opening an other file the icon seems to be).
    Quit, refresh, open an other file : nothing to get the right link.
    Since the late update march 2018 ; I am on 13.1.
    Thank you for resolving idea,
    Pierre

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    5 votes

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    3 comments  ·  Others  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We have recently released InDesign CC 2019 and we believe that this issue should no longer occur.

    You can download the latest version of InDesign from the Creative Cloud Desktop application.

    Please confirm if the issue has got fixed.

    Adobe InDesign team

16. installing new fonts and indesign crashes

    I am very afraid to install any new fonts honestly. Illustration and photoshop work just fine but InDesign crashes constantly because of fonts; it just freezes. would appreciate it if it gets fixed in an update.

    2 votes

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

17. InDesign CC UI scaling problem on multiple monitors with different resolutions

    InDesign Version: Adobe InDesign CC 13.1 x64
    Operating System: Windows 10 Pro build 1709.
    Monitors: Portrait orientated Dell U2415 24 inch (1200x1920) with 100% windows scale option and Landscape orientated Dell UP3216Q (3840x2160) with 150% (Recommended) scale.

    Steps to reproduce the issue:
    1. Open InDesign CC on the 32 inch monitor
    2. Move all or some of the panels to the 24 inch monitor

    Expected result:
    Panels in the 24 inch monitor should adapt to the resolution of the monitor the same way Photoshop CC and Illustrator CC does – crisp and nice.

    Actual result:
    Panels don't adapt to monitor's resolution. If UI Scaling in InDesign preferences is turned ON and option scale to higher (or lower) supported scale factor is turned on, panels are slightly blurry. If UI scaling is turned OFF, then panels are way too small. All of this is due to improper scaling.

    Extra notes:
    Please see my thread on forum with image previews –
    https://forums.adobe.com/message/10305558#

    InDesign Version: Adobe InDesign CC 13.1 x64
    Operating System: Windows 10 Pro build 1709.
    Monitors: Portrait orientated Dell U2415 24 inch (1200x1920) with 100% windows scale option and Landscape orientated Dell UP3216Q (3840x2160) with 150% (Recommended) scale.

    Steps to reproduce the issue:
    1. Open InDesign CC on the 32 inch monitor
    2. Move all or some of the panels to the 24 inch monitor

    Expected result:
    Panels in the 24 inch monitor should adapt to the resolution of the monitor the same way Photoshop CC and Illustrator CC does – crisp and nice.

    Actual result:
    Panels don't adapt to monitor's… more

    9 votes

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    2 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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18. Cross Referencing Annoyance. Bang Head. Repeat.

    For the love of god fix the cross-referencing slowdown! It literally makes working in multiple documents impossible because the cursor just locks up. This has been a bug for almost a decade. What's the deal?

    5 votes

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19. Font lost when pasting text to ID 2018 from updated Excel for Mac 2016

    InDesign CC 2018
    Mac OS High Sierra and Mac OS El Capitan
    Excel Mac 2016 updated

    Font family used in inDesign document is not found after pasting table text from Excel file (a process that has been used successfully for some years) . First happened in High Sierra, and thinking it was the OS update that caused it, I reinstalled El Capitan. Tested the copy/paste using a newly installed version of Office without updating it, and had no problem. Updated Excel and the problem returned.

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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20. Indesign doesn´t load printer configuration

    When I try to print and go to printer preferences, InDesign does not load the preferences saved in the driver for printing modes, paper sizes, etc. It is an Epson SC-P800.

    3 votes

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    1 comment  ·  Print/Packaging  ·  Delete…  ·  Admin →
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