7210 results found

1. stuck on type tool

   I'm stuck on the Type tool. It won't let me select or change my tools at all. I've had to shut down and restart three times now. Whenever I get into the type tool, it stays and I can't get out or click anywhere else. Keyboard shortcuts do not work

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   16 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   Hello All,

   Thank you for your patience all this while.
   We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
   We have concluded our investigation and have come up with few findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For few, the issue was intermittent and is no longer reproducible.
   4. For majority of the users, the underlying cause of the performance issue was identified to be related to switching between tools, or other lags

   Over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each root cause separately and effectively.

   If you are facing any slowness in InDesign or seeing any other performance issue, we request you vote for the relevant thread or create a new thread specifying the action/workflow which is slowing you down.

   We seek your support in our continuous effort to improve InDesign.

   -InDesign Team

   Hello All,

   Thank you for your patience all this while.
   We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
   We have concluded our investigation and have come up with few findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For few, the issue was intermittent and is no longer reproducible.
   4. For majority of the users, the underlying cause of the performance issue was identified to be related to switching between tools, or other lags

   Over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each root cause separately and effectively.

   If you are… more

2. Can't use num. keypad for shortkeys

   Hi, I'm using InDesign v 13.1 x64 (up to date) on my laptop (Windows 10).
   On Photoshop and Illustrator, I've no issue with shortkeys but on InDesign, I can't do "CTRL+0" for example. When I try to edit shortkeys, the software doesn't recognize my input, as if I wasn't pressing "0".
   Thanks for fixing it. :)

   5 votes

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   6 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   In InDesign, the numeric keypad is only meant to assign shortcuts to Styles – Paragraph, Character, Object, Table.

   For assigning shortcuts to other Application’s commands, you’ll have to use the other shortcuts – for e.g., to use Cmd+1 to bring image to 100%, you will have to press Cmd and the ‘1’ key that is above the letter keys (on English keyboard, 1 is above letter Q).

   Hope it helps to clarify how shortcuts work in InDesign.

   —
   Adobe InDesign team

3. The Recent file view does not support files in apple iCloud (Optimize Mac Storage)

   I am unable to open files that are automatically moved to iCloud using the Optimise Mac Storage default feature. I have to manually reload them to the local computer and then restart Indesign. Adobe CC - 2018 Indesign 13.1

   It seems really lame that Adobe doesn't keep up with Mac OS developments. Every designer that I know who uses Adobe CC has a Mac. Every time Apple changes something it takes Adobe a year to catch up. This really hurts my workflow and leaves me with a poor opinion of Adobe.

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   0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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4. Keyboard bold shortcut uses wrong font weight

   When I press Cmd+B to unbold Helvetica, it makes it UltraLight instead of regular. How weird! The old CS6 InDesign seemed to know what non-bold was better than the new font selector. Please take its information and make the new tool smarter. Thx

   2 votes

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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5. space

   I use a personal shortcut for "insert 1/8 quarter space" since many, many years. Doesn't work since InDesign CC 2018 (but is designed in shortcuts-list): NOTHING happens while pressing my definied keys.

   ===============

   Habe 2004 aus dem Standardbefehl Wahl-Umschalt-Befehl-M (Leeraum 1/8 Geviert einfügen) Alt-Umschalt-Befehl-Space gemacht (M ist ein Buchstabe, kein Leeraum…). Hat tadellos funktioniert.

   Befehl funktioniert NICHT MEHR bei InDesign CC 2018 - obwohl hinterlegt erfolgt keine Reaktion bei Tastaturnutzen; Befehl muss immer über "Leerraum einfügen" gemacht werden.
   Auch alle anderen selbstkreierten Tastaturbefehle mit Space funktionieren NICHT.

   1 vote

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   0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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6. book sync object-format does not work as it should

   InDesign CC 2018 (13.1)
   MacOSX 10.12.6

   Hello

   We often use the InDesign book functionality for very large and complex documents. In these documents we use also a nested/grouped object for images containing a frame for image caption and a frame for the image. Where the caption frame does not have a contour, the frame for the image has a contour. For every frame we have created an appropriate named object format. As long we use this nested/grouped objects in a single document, the appropriate object formats work as espected. When we use a clone of this "master" document for further book document, the object-format work as expected. When we do a book synchronization with the sync option "object format" enabled, the image frames attributes for the contour is overwritten (the contour is disabled) in all following book documentes, but for the master document - the object format name gets a "+". Only if we disable the sync option for "object format", the object format is not overwritten (obviously), but with the loss of the possibility to propagate to all following book documents any realy wanted change to object formats in the master document. I can't see any justification for this behavior - by the way in the case some one forgets to disable the sync option for "object format" it can cause a real "mess" as after a sync all image frames have to be corrected manually (may be over hundreds of objects) as there is noway to search and replace/reapply an object format.

   With best regards, André

   InDesign CC 2018 (13.1)
   MacOSX 10.12.6

   Hello

   We often use the InDesign book functionality for very large and complex documents. In these documents we use also a nested/grouped object for images containing a frame for image caption and a frame for the image. Where the caption frame does not have a contour, the frame for the image has a contour. For every frame we have created an appropriate named object format. As long we use this nested/grouped objects in a single document, the appropriate object formats work as espected. When we use a clone of this "master" document for further… more

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   5 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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7. Publish Online download PDF kills buttons/interactivity

   Steps to reproduce: post a Publish Online document, then click to download a PDF.
   
   Expected result: all buttons and interactivity would remain.
   Actual result: all buttons disappear and all interactivity is lost. Occurs in both Chrome and Safari, on desktop and handhelds.
   Using ID 13.1 on Mac High Sierra.

   5 votes

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   2 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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8. Running Header Variable (First in Page)

   Missing TextVariable values (First on Page) in Running Heads

   Adobe Indesign 13.1 version.
   MacOs 10.13.4

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   1 comment  ·  Others  ·  Edit…  ·  Delete…  ·  Admin →
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9. Indesign crashes when I export 2 PDF files in a row.

   I always create two PDF files for clients. One with spreads and one with single pages. But every time I try to export the second PDF (no matter which I do first) the app crashes.

   This happens every single time, even if I wait until the first PDF is long finished.

   3 votes

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

10. Bug no longer able to import .emf files after update 13.0.1.

    After the update all the .emf files I had imported into my layout were gone (showed a grey box with cross). I also could not import any of the old emf files into any documents.

    I re-installed the older version and everything worked well again. So must be a bug in the latest update.

    1 vote

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    1 comment  ·  Others  ·  Delete…  ·  Admin →
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11. Through the single page PDF created from facing the text is displayed

    Through the PDF size under specified conditions, will display the text. Print out also confirmed.
    Please see the link below.
    https://forums.adobe.com/thread/2483538

    Translations by Microsoft® Translator

    10 votes

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    1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue has been fixed in one of the updates to InDesign.

    —
    Adobe InDesign team

12. cannot copy/paste endnotes into new doc

    We cannot copy endnotes from one Indesign file to another without losing the numbers and getting [?] instead. Also, the endnotes insist on being on a new page; we cannot bring them up to be under the text

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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13. [ID-4254090]Drag-duplicating an object with Alt key pressed does not duplicate, if moving on a separate page

    If I try to duplicate an object to another page, across the pasteboard border, by holding the Alt key and dragging with mouse, the object only moves there. If I want to duplicate an object to another page, I have to first duplicate it on the same page and then move it to another page.

    However, as that is unintuitive, I still constantly try to duplicate an object across the page border, leading me to undo back after I find out the object didn't actually duplicate, but instead I have moved the original object (and oftentimes edited it a lot already).

    As I find no particular reason why the duplicate shouldn't work across two pages, I believe this is a bug, or at least an oversight.

    If I try to duplicate an object to another page, across the pasteboard border, by holding the Alt key and dragging with mouse, the object only moves there. If I want to duplicate an object to another page, I have to first duplicate it on the same page and then move it to another page.

    However, as that is unintuitive, I still constantly try to duplicate an object across the page border, leading me to undo back after I find out the object didn't actually duplicate, but instead I have moved the original object (and oftentimes edited it a lot… more

    27 votes

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    45 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Partial Fix  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hello All,

    Thank you for reporting the issue to us.

    We have been able to fix few scenarios but it is till work in progress.

    Please upgrade your InDesign application to the latest version to try out the incremental fix.

    If you face any problems with the new update, do let us know in the comments.

    _

    Adobe InDesign Team

14. UI not displaying

    ui is not displaying correctly, panels, tools dissapeared. Please watch link.
    https://www.youtube.com/watch?v=e5NRsHuoL3E

    1 vote

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    0 comments  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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15. Inner shadow applied to all images in document

    I have a long document that crashed when I attempted to export to interactive pdf. I saved the file to IDML to fixed the problem. However, a new issue has been introduced. Many of the placed images and some graphic boxes, including master pages items have an inner shadow effect applied to them. I am using the current CC version of inDesign

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    1 vote

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    0 comments  ·  IDML Export  ·  Edit…  ·  Delete…  ·  Admin →
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16. Changing case from caps to lowercase

    The first letter of a new paragraph has automatically changed from caps to lower case after an A level heading in my document. It only relates to this heading levels and occurs in 85% of instances in a 90 page document. I have checked the Word file and cannot find an issue there. I have not been able to replicate the issue since it has been picked up in the proof reading process. I am using the current inDesign CC version and Adobe Typekit fonts.

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    2 votes

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    0 comments  ·  Styles  ·  Delete…  ·  Admin →
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17. Cannot enter text size if document is on second display

    When using 2 displays, if the document is not on the same page as the menu bar, typing a new text size in the text-size field does not work. Moving the document to the same page as the application frame makes the bug go away.

    InDesign CC 2018 13.1
    Mac iMac 27 Late 2013, 32GB RAM, NVIDIA GeForce GTX 780 4GB

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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18. links labeled as "modified" when actually "OK"

    ID= v13.1
    MacOS= 10.13.4

    Problem: Open any ID file and links that should be "OK" are labeled as "modified". I do not get any error window that pops up notifying me this. Without taking any action, I close the ID file and reopen it and links are now labeled as "OK". Open it up a third time and links are "OK". I QUIT out of ID and open that same file and see links as "OK" and now they are labeled as "modified". This process repeats. Attached video to show. All links in these ID files are not modified or changed. This poses a quality control problem. Please advise.

    ID= v13.1
    MacOS= 10.13.4

    Problem: Open any ID file and links that should be "OK" are labeled as "modified". I do not get any error window that pops up notifying me this. Without taking any action, I close the ID file and reopen it and links are now labeled as "OK". Open it up a third time and links are "OK". I QUIT out of ID and open that same file and see links as "OK" and now they are labeled as "modified". This process repeats. Attached video to show. All links in these ID files are not modified or… more

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    13 votes

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    15 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    Closed: Different Product  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while, We have concluded our investigation into the issue and below is our finding.

    This issue is due to the use of a specific version of Extensis Universal Type client: version 6.1.6.
    The issue is reproducible only with Id 2018 as Extensis UTC 6.1.6 is not compatible with Id 2019.

    Please note:
    If you are using Extensis UTC 6.1.6 with InDesign 2018 please use any other version of Extensis UTC which is compatible with Id 2018 to avoid this issue.

    Or you can upgrade to Id 2019 and used compatible version of Extensis UTC.

    Thanks,
    InDesign Team

19. proof colors grayscale

    Indesign 13.1, OSX

    Placed grayscale images are not displayed correctly when Proof colours is on. In fact, their appearance does not chang in any way when proofing is turned on. I'm using the WAN-IFRANewspaper profile.

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    1 vote

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    0 comments  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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20. Data Merge - Can't preview without errors

    The apparently long-running Data Merge previewing error!
    Occasionally previewing a data merge will permanently ruin exports. The only solution is to create a new document. Happened to me on almost every project I tried - wasted hours and hours.
    See this thread and video for more information:
    https://forums.adobe.com/message/10337647#10337647

    (Also colons in csv titles makes file unusable??)

    9 votes

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    4 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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