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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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7106 results found

  1. Packaging dialogue location default

    Please have the document packaging dialogue default to the folder the InDesign file your packaging from is located in. Up till InDesign 2020 this was the default, now it is packaging things wherever something was saved last.

    3 votes

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    0 comments  ·  Print/Packaging  ·  Admin →
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  2. Paragraph Style won't override

    1. InDesign 2020 (15.0)

    NOTE: I'm a designer with 22 years experience. I know part of this is 'sloppy' formatting on my part. But since switching to InDesign from QuarkXPress 15 years ago, I've never encountered this 'bug' before.

    1. I have a document with multiple 'old' Paragraph Styles. It's a multiple page document. A number of paragraphs have a style applied, but I've overridden them with other formatting.

    The easy but lengthy fix would be to fix the Paragraph Style, but I was on a tight deadline.

    PROBLEM:
    When I try to override the Paragraph Style with other formatting, the Character…

    1 vote

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    0 comments  ·  Styles  ·  Admin →
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  3. custom workspace save overwrites all

    Running ID 15.0 on Mac OS 10.13.6

    I have multiple custom workspaces depending on if I am working at home, the office or remotely.

    Any time I save a workspace, regardless of if it is a new workspace or overwriting an old one, it changes all of my workspaces to the most recent saved version.

    Effectively, I only have one custom workspace now. Any suggestions?

    1 vote

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    0 comments  ·  Others  ·  Admin →
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  4. Indesign freezes when loading .indd files from server

    Every time I try to open a file with .indd extension from our server the program crashes-stops working, therefore I "force quit".
    It starts loading up to the point of the "missing links" notification message (if there are any) and it stops responding-freezes.

    Tho when this same file is copied to the desktop it opens just fine.

    Why and what is the reason and most importantly what is the solution for this problem?

    2 votes

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    2 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

  5. [ID-4216061]Incorrect re-linking of image files with rotation metadata

    This bug occurs in all versions of InDesign.

    InDesign reflects the EXIF orientation in the transform panel when an image file is placed. However, under the following conditions, the result of relinking will be incorrect.

    • The image file is rotated 90 degrees with EXIF orientation.
    • In the transform panel, the vertical and horizontal percentage values are different.

    Image files taken with an iPhone often retain the EXIF orientation rotation. If such a file is placed in indd by the client and the vertical and horizontal percentage values are different, there will be a problem that will cause drastic changes in…

    21 votes

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    2 comments  ·  Graphics/Images/Assets  ·  Admin →
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    Closed: Not Reproducible  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    To identify the cause of this issue, we started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the following: Either the issue is fixed in the latest release of InDesign or the issue was intermittent at the time of its reporting and is not reproducible now.

    We recommend you upgrade to the latest version of InDesign 2025(v20.0.0.095) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.

    —

    Adobe InDesign Team

  6. workspace problems in Indd 2020

    I am working on two major projects and have created my custom workspace that gives me the panels needed for these projects. After saving the changes made for the day and closing InDesign, upon opening Indd for the next session, the work space has been set to Essentials, even though the files that require my s=custom workspace are open. I go to the workspace menu and change the work space to my working workspace and it does change, but the menu still says Essentials.

    8 votes

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    5 comments  ·  Others  ·  Admin →
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  7. Background tasks has crashed and I am no longer able to export .pdf's

    The background tasks window is not letting me export to .pdf

    4 votes

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    0 comments  ·  PDF Export  ·  Admin →
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  8. Book / Index

    Indesign 2020 15.0, Indesign CC 2019 14.0.3, Indesign CC 2018:
    Crash when generating the index in a book with many chapters.
    The book has 156 chapters (from 1 page to 30 pages) - when updating the index reproducible crash.
    The book has 822 pages.

    Every time I sent an error report - no reaction. I think it depends on the number of documents.

    1 vote

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    1 comment  ·  Book/TOC  ·  Admin →
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  9. Loss of typographic enrichment (italic, bold, etc.) on import .docx files

    On CC2019 14.0.3 but also on previous versions.
    When I import a Miscrosoft Word text I sometimes lose part of the enrichment. On the attached example the majority of Bold are kept but some are gone. This is very problematic when working on documents of several hundred pages.
    The problem occurs with .docx files but not with .doc files.

    3 votes

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  10. Output intent broken in 2020

    Seems that Indesign 2020 shouldn't have been released since one of the most important things is broken.

    We tell our customers to use PDF/X4 to export pdf's so that we get a correct output intent profile in the pdf.
    The problem is that it doesn't seem to matter what color settings I have, the output intent is always set to US Web Coated in the Output tab of the export window. So now everyone has to change the output profile manually in the output tab to the color profile setup in color settings. This is really bad and alot of…

    1 vote

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    1 comment  ·  PDF Export  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    It looks like the Synchronize Color Settings in Bridge was not syncing the color settings in InDesign. Changing the settings once again in Bridge sorted out the issue of synchronization.
    Based on this information, closing the thread.
    Thank you Anders for prompt back & forth communication and help in troubleshooting the glitch.

    —
    Adobe InDesign team

  11. Textwrap 2020

    Textwrap from old saved document takes spacing from paragraph indent...Thus you can see the very wide right margin for image.

    2 votes

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    1 comment  ·  Graphics/Images/Assets  ·  Admin →
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  12. there isnt' Indesign 2018 (13.0) from Download legacy versions of Creative Cloud apps

    Hi,
    I can't find Indesign 2018 (13.0....) from the page of "Download legacy versions of Creative Cloud apps" after updating to Indesign 2020. I have the same issue for my two account, Windows 10 and macOS 10.14, any idea? Thanks
    Andrea

    1 vote

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    1 comment  ·  Others  ·  Admin →
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  13. InDesign won't find fonts in file package if the file is in a Dropbox folder

    Version: InDesign 14.0.3 macOS Catalina
    Steps: 1. Package a file and include fonts
    2. Move the package anywhere in the local Dropbox folder
    3. Make sure fonts are not locally activated/present
    4. Open file
    Expected result: InDesign opens fonts in the "Document fonts" folder
    Actual result: InDesign reports fonts as missing
    [Same package moved to Desktop, everything works fine]

    2 votes

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    0 comments  ·  Others  ·  Admin →
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  14. PDF Export in InDesign CC 2020 (15.0) is broken

    As soon as I try to export a PDF (either with File > Export or File > Adobe PDF Presets), the background task starts but hangs at 32% and never completes. When cancelling the task, it never cancels and I need to Force Quit InDesign to cancel it.

    Running Catalina with the latest version of InDesign (15.0)

    8 votes

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    2 comments  ·  PDF Export  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    Can you please share a sample INDD file at rdubey@adobe.com with which issue is reproducible?

    We tried with some custom InDesign files, but export works fine

    Thanks

  15. shared destination hyperlinks do not get inserted into exported epub 3 (InDesign CC 2020 v15.0)

    I have a document with many shared destination hyperlinks. When I go to export this document out to an epub 3 file, non of the shared destination hyperlinks are inserted into the epub file. This is a huge problem.

    1 vote

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    1 comment  ·  ePub/HTML/Publish Online  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    Can you please share a sample file with which the issue is reproducible at amaarora@adobe.com?

    I tried with some custom files but was unable to see the issue (checked on Sigil epub viewer)

    Thanks
    InDesign Team

  16. epub 3 footnote hyperlink character style html is broken (InDesign CC 2020 v15.0)

    epub 3 footnote hyperlink character style html is broken. When exporting to an epub 3 with footnotes that contain hyperlinks, the html output is acting strange. See the below for an example as it applies a separate span character style to each word or string.

    <a href="https://naturalhealthcourses.com/2015/06/cellular-memory-and-how-it-works/"><span class="Hyperlink">https:</span><span class="Hyperlink">/</span><span class="Hyperlink">/naturalhealthcourses</span><span class="Hyperlink">.</span><span class="Hyperlink">com</span><span class="Hyperlink">/</span><span class="Hyperlink">2015</span><span class="Hyperlink">/</span><span class="Hyperlink">06</span><span class="Hyperlink">/</span><span class="Hyperlink">cellular</span><span class="Hyperlink">-</span><span class="Hyperlink">memory</span><span class="Hyperlink">-</span><span class="Hyperlink">and</span><span class="Hyperlink">-</span><span class="Hyperlink">how</span><span class="Hyperlink">-</span><span class="Hyperlink">it</span><span class="Hyperlink">-works/</span></a>

    3 votes

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    1 comment  ·  ePub/HTML/Publish Online  ·  Admin →
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  17. Multipage PDF Export failure -Backgrond task running constantly

    PDF export constantly runs as background task with zero percent progress until I force quit InDesign, delete the temp recovery file, and delete the "zero bytes" PDF that InDesign failed to genereate. If I leave it and reexport once running InDesign again it happens again. I've found it takes deleting the recovery file (.idlk) and the PDF that has zero data at the location I tried exporting to. Once I do that it seems to work. My InDesign file is multiple pages (32). Smaller page counts and data files seem to work although my InDesign file isn't that large. Once…

    2 votes

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    0 comments  ·  PDF Export  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    Can you please share a sample INDD file at rdubey@adobe.com with which issue is reproducible?

    We tried with some custom InDesign files, but export works fine

    Thanks

  18. Text on path do not export to PDF inDesign 2020

    Text on path with outline do not export, only first letter. Even if I change the font, reimport from idml. Only if changing alignment of outline to exterior is working

    3 votes

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    1 comment  ·  PDF Export  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We are reviewing it

    -InDesign Team

  19. Indd file crashes when editing, including it into a book or during the book synchronization

    After the Indesign update to the 2020 version I started to have problems with a single file: the program crashes every time I try to edit this file (in particular when I try to modify the content in the middle of the file, at the end of a series of tables), to include it in a book, or to synchronize a book which includes this corrupted file.
    I attach the corrupted file, so you can check
    Is there a solutions?
    Thank you

    4 votes

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    1 comment  ·  Crash/Freeze/Hang  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team

  20. Burmese font rendering error

    InDesign CC 15
    WorldScript doesn't compose Burmese Unicode characters correctly, shifting the location of some characters and not positioning some accents correctly, do you have a plan to fix this as it has been like it for a long time? Other languages like Lao and Khmer have been fixed over time, but not Burmese.

    12 votes

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    10 comments  ·  Text/Story/Table  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The issue has been fixed in the latest release of InDesign – InDesign 2021.
    Please update to this new version of InDesign to get the fix.

    —
    Adobe InDesign team

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