6823 results found

1. sign out

   Trying to sign out of my personal account and log into the agency account. When I click "sign out" a window pops up and then disappears. I don't get signed out. I cleared cookies and signed out on web- no dice. Think I have to delete and reinstall software just to sign into a different login...

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2. Lao Line Breaking Support

   I'm working on a major project using the Lao language and InDesign. The Lao text is not flowing correctly in InDesign. There are addons that provide these features (LaoScript), but there isn't native InDesign support, from what I can tell.

   Lao text does not seem to properly word wrap. Many professionals use zero-width-spaces in Lao to create invisible 'spaces' between words so that applications properly word wrap. However, this has significant drawbacks and makes it harder for Lao people to use and edit their language because editing text with invisible characters is difficult (especially on mobile, but PCs as well).

   As one of the members of the team who helped bring Lao support to ICU (International Components for Unicode), I know that there is support for Lao that doesn't require much work, assuming you all are already using ICU to process text in InDesign. Adobe is listed on ICU's project page as a major user of this library.

   So... I would like to request this feature be turned on to properly support Lao text wrapping and word tokenization with non-zero-width-space delimited phrases in Lao.

   Here's an excerpt from the Lao Bible:

   ເມື່ອພຣະເຈົ້າຊົງເລີ້ມຕົ້ນ (5 words, no spaces, no ZWSPs)

   ເມື່ອ ພຣະເຈົ້າ ຊົງ ເລີ້ມ ຕົ້ນ (same 5 words separated by spaces)

   I know that there are organizations who swear by ZWSPs (and for good reasons), and do not prefer automatic Lao word tokenization. It might be nice to also provide a mechanism to manually disable this feature for text/frames/documents, assuming the user wants greater control of line breaking in Lao (Thai or Khmer too). But, otherwise, out-of-the-box, have the feature on so that it lowers the barrier of entry for Lao people wishing to use InDesign.

   Chrome and LibreOffice are two applications that already support Lao word tokenization out of the box, and more text is available at https://laobible.sea-sda.org if you need some tools/text to test against.

   Thanks!

   I'm working on a major project using the Lao language and InDesign. The Lao text is not flowing correctly in InDesign. There are addons that provide these features (LaoScript), but there isn't native InDesign support, from what I can tell.

   Lao text does not seem to properly word wrap. Many professionals use zero-width-spaces in Lao to create invisible 'spaces' between words so that applications properly word wrap. However, this has significant drawbacks and makes it harder for Lao people to use and edit their language because editing text with invisible characters is difficult (especially on mobile, but PCs as well).

   … more

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3. Multiple listings of same font in Find Font menu

   There are multiple listings of the same font in the Find Font menu in CC2019. All information is the same, all applied characters are the same, but there is odd behavior.

   --FileACC2019WithDocumentsfontsfolder.png shows double listing of Trade Gothic LT Pro Roman.

   --FileACC2019WithoutDocumentfontsfolder.png (when I take away access to Document fonts folder, no other changes), one instance switches to "Regular" instead of "Roman"

   --FileACC2017WithDocumentfontsfolder.png shows what happens with I open this file in CC2017 (no double listing)

   --FileACC2017WithoutDocumentfontsfolder.png (Document fonts folder hidden) shows what happens with I open this file in CC2017 (no double listing)

   I process large volumes of files; this is not an isolated incident nor a corrupted file. Packaging results in InDesign only grabbing the single correct font file, so that isn't broken. This behavior with Find Font is seemingly new to CC2019 (I'm working on 14.0.2). The multiple listing of same font, variation of font name when fonts enabled/disabled, and Find Font showing fonts missing that aren't because of what seems to be a name issue in Find Font. Has something changed in the way that InDesign reads fonts/accesses Document fonts folders?

   There are multiple listings of the same font in the Find Font menu in CC2019. All information is the same, all applied characters are the same, but there is odd behavior.

   --FileACC2019WithDocumentsfontsfolder.png shows double listing of Trade Gothic LT Pro Roman.

   --FileACC2019WithoutDocumentfontsfolder.png (when I take away access to Document fonts folder, no other changes), one instance switches to "Regular" instead of "Roman"

   --FileACC2017WithDocumentfontsfolder.png shows what happens with I open this file in CC2017 (no double listing)

   --FileACC2017WithoutDocumentfontsfolder.png (Document fonts folder hidden) shows what happens with I open this file in CC2017 (no… more

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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2022(v17.0.0.96). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   —
   Adobe InDesign Team

4. Accessible PDF Alternative Text Fail When Object Set to Multiply

   InDesign 14.0.2

   When an object is set to "multiply" in Effects and exported to Interactive PDF, there is a Alternative Text fail reported when running Accessibility Full Check. When the "multiply" effect is removed, there is a clean report. Please fix.

   Attached are both the original file (with multiply on) and the PDF generated. If you remove multiply, it works.

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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. We are looking into it

   -Thanks

5. I am following online directions for changing my default font, but it keeps going back to Minion Pro..

   Fix the bug or tell me what I'm doing wrong.

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6. Mongolian

   Issue: InDesign does not support Mongolian vertical text direction from left-to-right.

   Version: InDesign 2019, 14.0.2 x64

   Steps:
   1. Place or paste Mongolian text into an InDesign text frame by using the attached Word document
   2. Skew the text frame 90 degrees (as done with vertical Chinese and Japanese).

   Expected result: Please see the attached Word document and screenshot.

   Actual result: Notice that the vertical text direction is right-to-left and not left-to-right. Even if the text frame is skewed in the opposite direction (minus 90 degrees) the text is just mirrored and thus not readable.

   Test files and screenshot: They are attached. If need be you can download the Google Noto font called Noto Sans Mongolian that we used.

   Issue: InDesign does not support Mongolian vertical text direction from left-to-right.

   Version: InDesign 2019, 14.0.2 x64

   Steps:
   1. Place or paste Mongolian text into an InDesign text frame by using the attached Word document
   2. Skew the text frame 90 degrees (as done with vertical Chinese and Japanese).

   Expected result: Please see the attached Word document and screenshot.

   Actual result: Notice that the vertical text direction is right-to-left and not left-to-right. Even if the text frame is skewed in the opposite direction (minus 90 degrees) the text is just mirrored and thus not readable.

   Test files and screenshot: They are… more

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7. InDesign doesn't display files or any kind of Interface I can work with.

   InDesign doesn't display the files I want to work on.
   InDesign Version I use is 14.0.2
   Steps to reproduce:
   Open InDesign by clicking on the app icon or double click an InDesign file, none works.
   Expected result: To see the file I want to open and be able to work on it.
   Actual result: InDesign window seems hidden and doesn't display my file which means I can't edit it.
   I tried to clear preferences & cache but there's no InDesign file in the cache folder.

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8. print booklet

   InDesign CS6, ver. 8.1 both skips and reorders booklet pages.
   In a sixteen-page booklet Print Booklet prints only eight pages and those out of order.
   Sheet A ought to print p. 16 and p. 1 on the obverse and p.2 and p. 15 on its reverse.
   Instead it prints p. 3 and p. 1 on the obverse and p. 4 and p. 3 on the reverse.
   Sheet B continues the confusion, printing p. 6 and p. 5 on the obverse and p. 8 and p. 7 on the reverse.
   .Same results whether I choose 2-up saddle stitch or 2-up perfect bound. Aggravating

   InDesign CS6, ver. 8.1 both skips and reorders booklet pages.
   In a sixteen-page booklet Print Booklet prints only eight pages and those out of order.
   Sheet A ought to print p. 16 and p. 1 on the obverse and p.2 and p. 15 on its reverse.
   Instead it prints p. 3 and p. 1 on the obverse and p. 4 and p. 3 on the reverse.
   Sheet B continues the confusion, printing p. 6 and p. 5 on the obverse and p. 8 and p. 7 on the reverse.
   .Same results whether I choose 2-up saddle stitch or 2-up perfect… more

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9. Empty merge fields introduce characters that cannot be found

   When you perform a data merge and create a new merged document InDesign adds hidden characters where the empty data field would be. These characters cannot be found using a standard search. I have not tried GREP.

   In my case I was working on business cards. Some records have no mobile number so there is a blank line in the merged document, apart from the M prefix that would normally indicate a mobile number. I wanted to remove all those lines so I selected one, from the M at the beginning to the paragraph break at the end. I pasted that into the Find field, left the Change field blank, then clicked Change All. Nothing was changed.

   I replaced the odd characters in the Find filed with a wild card, so now I was searching for "M^t^?^p". That’s an M followed by a tab, followed by any character, followed by a return. Nothing was found. I tried two wildcards, then three wildcards. Nothing was found.

   InDesign’s merged document contained some odd character that cannot be found by any means, even with wildcards.

   InDesign 14.0.2

   When you perform a data merge and create a new merged document InDesign adds hidden characters where the empty data field would be. These characters cannot be found using a standard search. I have not tried GREP.

   In my case I was working on business cards. Some records have no mobile number so there is a blank line in the merged document, apart from the M prefix that would normally indicate a mobile number. I wanted to remove all those lines so I selected one, from the M at the beginning to the paragraph break at the end. I pasted… more

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10. custom ruler increments not used in object dimensions

    InDesign 14.0.2 (MacOS)
    Right-click on ruler (e.g., vertical ruler on left)
    set units to custom (e.g., 14 points)
    select object on page

    expected result: The dimensions (like the height field) should be in custom units
    actual result: The dimensions are shown in points

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11. Import PDF Comments - New Bugs identified - Part 4

    We're also facing below issues in the new feature, called 'Import PDF Comments':

    (1) Corrections importing in wrong place
    (2) Corrections missing in InDesign
    (3) No correction marked in PDF, but still correction found in InDesign

    Please let me know for any clarifications on the above given feedback.

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12. XSL used to export XML, replace function causing issues

    Here’s the issue: in the process of exporting XML using XSL, extended characters (like fancy quotes and em-dashes) are being replaced incorrectly. Basically, while replacing the character with it's corresponding HTML entity, the character plus two more characters get replaced.

    The problem is caused by a difference between the way Adobe is handling XSL in older versions 2014 vs. 2018 or newer. Attached you will find an example export of the 2014 export and the 2018 export using the exact same XSL. Notice that in the 2018 TWO characters after every special character are getting replaced. I have also attached the XSL we use to transform the file

    Here’s the issue: in the process of exporting XML using XSL, extended characters (like fancy quotes and em-dashes) are being replaced incorrectly. Basically, while replacing the character with it's corresponding HTML entity, the character plus two more characters get replaced.

    The problem is caused by a difference between the way Adobe is handling XSL in older versions 2014 vs. 2018 or newer. Attached you will find an example export of the 2014 export and the 2018 export using the exact same XSL. Notice that in the 2018 TWO characters after every special character are getting replaced. I have also attached… more

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13. character styles in Table of Contents

    Not sure if this is a bug or a feature.

    It is a best practice, if you use running headers, to apply a character style to a selected subset of a heading, for example, HeadText1 for a first-level heading, and HeadText2 for a second-level heading, so that the header just shows basically a short title for the heading. You define the header to contain two text variables, first Heading1 that picks up, for example, the first instance of the text marked with HeadText1, and Heading2 that picks up the last instance of HeadText2. Works great, and I have a post at https://forums.adobe.com/thread/2602190 that shows how to do this. (HeadText1 and HeadText2 character styles apply nothing but the name, they don't change the text at all; they are just to tell the headers which subset of the Heading1 or Heading1 to put into the header at the top of the page.)

    The problem is that when you generate a Table of Contents, the header will pick up HeadText2 and insert in the header, as the entries in the Table of Contents all have the HeadText1 and HeadText2 character styles. While keeping character styles is a good default… people might want to keep them in the Table of Contents… there should be a checkbox for "strip character styles" for documents where you are using this best practice for running headers.

    See: https://forums.adobe.com/thread/2628881

    Not sure if this is a bug or a feature.

    It is a best practice, if you use running headers, to apply a character style to a selected subset of a heading, for example, HeadText1 for a first-level heading, and HeadText2 for a second-level heading, so that the header just shows basically a short title for the heading. You define the header to contain two text variables, first Heading1 that picks up, for example, the first instance of the text marked with HeadText1, and Heading2 that picks up the last instance of HeadText2. Works great, and I have a post… more

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    2 comments  ·  Styles  ·  Delete…  ·  Admin →
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14. Clicking on bookmark in bookmark panel resizes view

    When you double-click on a bookmark in the Bookmarks Panel to go there, the view resizes to a random zoom. (Random as far as I can tell, anyway, there is probably a reason for the zoom level deep in the code).

    Not sure if this is a bug or a feature request, but navigating a long document via the Bookmarks Panel would be much more useful if the view stayed at the same zoom level.

    See: https://forums.adobe.com/thread/2630317

    Thank you.

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15. InDesign CC exporting idml's with errors not found in the indd file

    When packaging InDesign CC 14.0.2 .indd files, the resulting idml file has content frames jumping around. The resulting packaged indd file looks fine, but in the idml content frames have moved resulting in images being cut off and text boxes shift cutting off text.

    Process is simply packaging a working indd file with no particularly special settings. Package with indd, idml and pdf. This doesn't happen in every file, maybe 1 in 100.

    2 votes

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    0 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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16. Create outlines in a document with conditional text crashes

    I have four InDesign templates created, two use conditional text while the other two do not. I have no problem creating outlines of the document without the conditional text. Every time I try to create outlines of a page in a document with conditional text, I get the endless spinning wheel and have to force quit.

    2 votes

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    0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The fix for this issue is now available in the latest InDesign version 15.1.

    Please update to this version to get the fix.

    —
    Adobe InDesign team

17. Custom Thai character set does not display properly in composite font

    In the Composite Font Editor, I defined a custom character set that includes all of the characters in Noto Sans Thai and tried specifying various Thai fonts to that character set as part of a composite font.

    However, regardless of the font I specified and regardless of what fonts I specified for the other parts of the composite font in certain circumstances three Thai tone characters would not display (U+0E48, U+0E49, and U+0E4C). As far as I can tell, they do display when they are above another tone character, but they do not display if they are the only tone character. I have confirmed that these characters are included in the custom Thai character set that I defined.

    I attached a PDF showing most of the characters in the custom Thai character set I defined and one of many composite font definitions that I tried.

    InDesign 14.0.2 (same thing happens in other versions) on Windows 7 (64-bit)

    In the Composite Font Editor, I defined a custom character set that includes all of the characters in Noto Sans Thai and tried specifying various Thai fonts to that character set as part of a composite font.

    However, regardless of the font I specified and regardless of what fonts I specified for the other parts of the composite font in certain circumstances three Thai tone characters would not display (U+0E48, U+0E49, and U+0E4C). As far as I can tell, they do display when they are above another tone character, but they do not display if they are the only tone… more

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18. Indesign causes screen to enter a strobe flicker effect and no choice but to shut down

    Sometimes when I drag a text box to a different position the screen starts to flicker then goes crazy - like a strobe effect. It's applied to all software that's open and there is no choice but to have a frenzied time trying to shut down applications and saving work before the screen either goes completely blank or white. There is no choice but to restrt the imac.

    It happened around 5 times in the space of an hour and then won't happen for weeks.

    iMac - Intel Core i7 - 4 GHz - Memory 32 GB - AMD Radeon R9 M395 - Built-In Retina LCD 5120x2880 - InDesign 14.0.2

    Sometimes when I drag a text box to a different position the screen starts to flicker then goes crazy - like a strobe effect. It's applied to all software that's open and there is no choice but to have a frenzied time trying to shut down applications and saving work before the screen either goes completely blank or white. There is no choice but to restrt the imac.

    It happened around 5 times in the space of an hour and then won't happen for weeks.

    iMac - Intel Core i7 - 4 GHz - Memory 32 GB - AMD Radeon… more

    5 votes

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    Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue has been fixed by upgrading to MacOS Catalina . Various Illustrator users have confirmed that on upgrading their macOS issue is fixed.
    (https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38111224-illustrator-2019-gltches-out-video-card-in-macs-wi)

    Please comment on this thread, if this issue is fixed in Catalina (10.15.1)

19. Stroke edit crash

    I create a line with either the pen tool or the line tool. I select the line and open the properties palette. I select the 'stroke' button and open the stroke palette. I click the 'line end' or 'line beginning' to change the end to an arrow, bullet end, etc. InDesign hangs for a moment and then crashes.
    I have submitted multiple crash reports from the crash window that pops up and have received no response from Adobe. It has been going on for months.

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

20. CC Libraries Saved Text issue

    In CC Libraries I have pre-set headlines text set with font and kerning. When I drag and drop desired headline into page layout, the font is changed out to something completely different. I've double check the save CC text file is it's as it's should be. I'm not sure what happened or how to fix it. These headlines I use on a daily bases have have hand kerning needed to each, which is time consuming to do each time.

    Screen shots are with a headline what I'm looking to change from "All you need." to "The real deal." Both are pre-set saved headlines in CC LIB. When I drag and drop the line it shows how it appears on the page. The font is white in the file, but to show you the file itself I've changed it to black. I've quick the program. Running on CC InDesign 40.0.2 Version

    In CC Libraries I have pre-set headlines text set with font and kerning. When I drag and drop desired headline into page layout, the font is changed out to something completely different. I've double check the save CC text file is it's as it's should be. I'm not sure what happened or how to fix it. These headlines I use on a daily bases have have hand kerning needed to each, which is time consuming to do each time.

    Screen shots are with a headline what I'm looking to change from "All you need." to "The real deal." Both are… more

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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