7494 results found

1. [ID-4236500]Repackaged book-document cross-references do not update file path

   A series of documents in a Book have cross-references to one another. All are correct and working properly.

   I create a new package for my publisher and test the cross-references:
   they are pointing at locations in my original files rather than the ones in the new package.

   Since those files exist, the cross-references have good status. Moving that package to a new computer breaks them, of course.

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   11 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,
   We have been able to reproduce the issue and it is currently under investigation.

   —

   Adobe InDesign Team

2. InDesign 14.0. freezes after opening

   After opening InDesign 14.0 I can open project. But as soon a leave first running screen with InDesign, work on 2nd Screen or even just opening explorer or browse in the internet, InDesign 14.0 is freezing. I cannot even close it. I have to restart the system. In fact I cannot work with it. I have to run 13.1 (2018) to work with ID.
   I am working with Desktop PC and Win10

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   25 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your patience all this while.
   This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
   If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

   Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
   Do let us know in the comments, if you face any problem with the new update.

   List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

   Regards,
   InDesign Team

3. [ID-4254090]Drag-duplicating an object with Alt key pressed does not duplicate, if moving on a separate page

   If I try to duplicate an object to another page, across the pasteboard border, by holding the Alt key and dragging with mouse, the object only moves there. If I want to duplicate an object to another page, I have to first duplicate it on the same page and then move it to another page.

   However, as that is unintuitive, I still constantly try to duplicate an object across the page border, leading me to undo back after I find out the object didn't actually duplicate, but instead I have moved the original object (and oftentimes edited it a lot already).

   As I find no particular reason why the duplicate shouldn't work across two pages, I believe this is a bug, or at least an oversight.

   If I try to duplicate an object to another page, across the pasteboard border, by holding the Alt key and dragging with mouse, the object only moves there. If I want to duplicate an object to another page, I have to first duplicate it on the same page and then move it to another page.

   However, as that is unintuitive, I still constantly try to duplicate an object across the page border, leading me to undo back after I find out the object didn't actually duplicate, but instead I have moved the original object (and oftentimes edited it a lot… more

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   45 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Partial Fix  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hello All,

   Thank you for reporting the issue to us.

   We have been able to fix few scenarios but it is till work in progress.

   Please upgrade your InDesign application to the latest version to try out the incremental fix.

   If you face any problems with the new update, do let us know in the comments.

   _

   Adobe InDesign Team

4. InDesign CC 2018 workspace loading incorrectly

   Since InDesign 2015 I have had the workspace customised for daily use however every time I restart InDesign my workspace shows it’s still selected however the panels collapse and some disappear entirely. I need to select reset workspace every single time without changing anything else and it goes back to my setup.

   Is there a way to make this remember, as I thought saving workspaces is what this is supposed to be doing? And considering that I can reset my workspace and it does come back then something else is happening.

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   25 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your support. The issue is now fixed in the latest update of InDesign.
   Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

   If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

   Let us know your feedback in the comment section.

   Thanks,
   Abhinav Kaushik
   InDesign Team

5. Multi-level lists

   1. VERSION: 19.4

   2. ISSUE: If you create a multi-level list (1, 1.1, 1.2.3, etc) and export as an accessible PDF the list structure is not correct and presents the incorrect "List level" to the reader when using any assistive technology.

   EXPECTED RESULTS: When a new level of a list is created the sublist's <L> goes INSIDE the <LBody> tag to properly indicate the list is sublevel.

   ACTUAL RESULTS: In the most recent build of InDesign, the <L> is just a sibling of the <LBody>. This is not only incorrect an a violation of PDF/UA-1, it also requires fixing EVERY TIME you use this feature in InDesign because it voices the incorrect level to the user when listening using assistive technology.

   Please FIX!!!!

   1 First level
   1.1 sub level
   1.2 sub level

   Should be:

   <L>
   -- <LI>
   --- <Lbl>
   --- <LBody>
   ---- <L> Child of the LBody

   =========

   NOT

   <L>
   -- <LI>
   --- <Lbl>
   --- <LBody>
   --- <L> Sibling of the LBody

   1. VERSION: 19.4

   2. ISSUE: If you create a multi-level list (1, 1.1, 1.2.3, etc) and export as an accessible PDF the list structure is not correct and presents the incorrect "List level" to the reader when using any assistive technology.

   EXPECTED RESULTS: When a new level of a list is created the sublist's <L> goes INSIDE the <LBody> tag to properly indicate the list is sublevel.

   ACTUAL RESULTS: In the most recent build of InDesign, the <L> is just a sibling of the <LBody>. This is not only incorrect an a violation of PDF/UA-1, it also requires fixing EVERY TIME you… more

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   1 comment  ·  Accessibility  ·  Delete…  ·  Admin →
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6. [ID-4214608]Page numbering of last pages not visible when View Pages is set to Horizontal in Pages panel.

   When the pages panel is filled up vertically with the pages, and when the panel is set to "View Pages > Horizontally," the panel does not scroll all the way to the bottom, and the page numbers of the bottom pages are cut off.

   This is easily reproducible in any new document with reset InDesign preferences.

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   27 votes

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   12 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,

   We have been able to reproduce the issue and it is currently under investigation. 

   —

   Adobe InDesign Team

7. [ID-4252110]Place (cmd+D) can't see tagged folders on mac

   Place command (cmd+D) can't see the tagged folders, so i can't find my documents quickly as it should be...

   All other commands (export cmd+E for exemple) allow me to navigate from my tagged folders.

   Please add the same option to place command.

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   7 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,

   We have been able to reproduce the issue and it is currently under investigation. 

   —

   Adobe InDesign Team

8. Return the use of "master pages" instead of "parent pages"

   In the latest version Adobe decided that their job was to educate us to speak proper language, which is why the word "master pages" was replaced with "parent pages".
   We do not find any problem with the phrase "master pages" and believe that it is not Adobe's role to dictate policy according to progressive agendas.
   We demand to return to the previous concept of "master pages".
   The term "parent pages" is confusing and misleading, with all the documentation of the software on the web for 2 decades referring to master pages.

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   CLOSED  ·  7 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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9. Serious problem of "^" for GREP search

   Enter only "^" in the GREP search string field and click the search button to select the insertion point at the beginning of the paragraph. But this cannot be used for replacement. The replacement result is 0.
   I gave up that it was only useful for simple pointing tricks, but when I run it from a script the application hangs.

   It is like this. (When executed, the rainbow cursor will rotate forever.
   Please be careful. )

   app.findGrepPreferences.findWhat = "^";
   var res = app.activeDocument.findGrep ();

   If the replacement string field is "~ c" (the contents of the clipboard), the first character is lost from the original text instead of entering it.
   This is also a very dangerous behavior.

   Requests for improvement include:
   Improved to prevent hang when executing the above script,
   If possible, replace text (add a character string to the beginning of a paragraph).

   GREP検索文字列の欄に"^"だけを入力、検索ボタンをクリックすると、段落の先頭の挿入点が選択されます。しかしこれを置換には利用できません。置換結果は0個となります。
   単なるポインティングの小技にしか役に立たないと諦めていましたが、これをスクリプトから実行するとアプリケーションがハングアップします。

   こんな具合です。（実行するとレインボーカーソルが永遠に回転します。
   ご注意ください。）

   app.findGrepPreferences.findWhat = "^";
   var res = app.activeDocument.findGrep();

   また、置換文字列の欄が"~c"（クリップボードの内容）などの場合、それが入る代わりに元のテキストから先頭の1文字が失われます。
   これも非常に危険な挙動であると言えます。

   改善の要望としては、
   上記のようなスクリプトを実行した際にハングアップしないよう改善、
   そして可能であればテキストを置換（段落の先頭に文字列を追加）できるよう改善。

   Enter only "^" in the GREP search string field and click the search button to select the insertion point at the beginning of the paragraph. But this cannot be used for replacement. The replacement result is 0.
   I gave up that it was only useful for simple pointing tricks, but when I run it from a script the application hangs.

   It is like this. (When executed, the rainbow cursor will rotate forever.
   Please be careful. )

   app.findGrepPreferences.findWhat = "^";
   var res = app.activeDocument.findGrep ();

   If the replacement string field is "~ c" (the contents of the clipboard), the first character… more

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   2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The fix for this issue is available in the latest InDesign release 16.2.1
   Please update to this latest version to get the fix.

   —
   Adobe InDesign team

10. 2019 workspace not sticking

    upon opening a new document in Indesign 2019, workspace needs to be reset every time to return to preferred working environment.

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    10 comments  ·  Others  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

11. [ID-4260604] InDesign with Typeface app is going in Protective Shutdown on document close

    Customer Scenario1

    Brand new Indesign 20.2: open any document, change nothing in it and close it. Indesign gives a warning and then crashes.
    MacOS 15.3.1 (24D70), Macstudio M2, I have reset all personal prefs, I am using Typeface app. This didn't happen with 20.1

    Customer Scenario2

    Doing a data merging of a .CSV file.

    Result

    InDesign is going in Protective Shutdown for few scenarios

    Workaround

    • Deactivate the Typeface app and continue to work with InDesign v20.2.0.36
    • Rolling back to InDesign 20.1.0.71 to continue to work with the Typeface app

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    26 votes

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    19 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2025(v20.3.0.060). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

    —

    Adobe InDesign Team

12. [ID-4224415]Accessibility Tags order to match in InDesign and PDF

    Accessibility tag tree is not matching as per InDesign XML tag structure. We are doing more manual work to re-arrange the tag tree as per PDF view in Acrobat. We need to fix this bug in InDesign and match the tag tree as per InDesign tag structure for the accessibility PDF.

    Attached sample file and screen shot FYR....

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    26 votes

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    8 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting. We will review the issue shortly

    -InDesign Team

13. [ID-4257737]InDesign 15.1.1 - Fonts not activating - stuck on spinning circle background tasks

    I have a problem on InDesign 15.1.1 - My Creative Cloud fonts are not activating... How can I sort this out? It's stuck on the spinning blue circle of doom - the background task has been saying queued for hours now.

    I need my fonts not sure what to do?? Help.

    26 votes

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    12 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Try closing the document that shows the Background Tasks as queued. If the Auto-Activate Adobe Fonts option has been selected and you are connected to the internet, fonts in your document should get auto-activated.
    Please try once again and let us know.

    —
    Adobe InDesign team

14. Indesign incredibly slow or crashes with more than one document open

    InDesign (15.0.2) becomes almost unusable with more than (1) document open. Trying to copy text or images from one document to the next or just work in one of the documents while the other is open results in minutes-long wait times (or complete crash) to even select a text box, type a character, etc.

    Steps to reproduce:
    Open INDD doc (either on network or desktop)
    Open second INDD doc
    Attempt to edit text in either doc or copy over text from one document to the next

    Set-up info:
    InDesign 15.0.2
    Windows 10 Enterprise // 10.0.17763

    Trouble-shooting included:
    - Turned off all plug-ins
    - Turned off all preferences related to instant rendering of image, type, previews
    - Turned off pre-flight
    -Turned off type previews, variable characters, etc
    -Display is set to typical (although, it happens in FAST as well)

    Happening across regional team of 20+ users all working on the same Windows version and similar computers (Lenovo)

    InDesign (15.0.2) becomes almost unusable with more than (1) document open. Trying to copy text or images from one document to the next or just work in one of the documents while the other is open results in minutes-long wait times (or complete crash) to even select a text box, type a character, etc.

    Steps to reproduce:
    Open INDD doc (either on network or desktop)
    Open second INDD doc
    Attempt to edit text in either doc or copy over text from one document to the next

    Set-up info:
    InDesign 15.0.2
    Windows 10 Enterprise // 10.0.17763

    Trouble-shooting included:
    - Turned… more

    26 votes

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    10 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    As confirmed by a customer over the thread that the issue is fixed in InDesign 2020(v15.1.2.226).

    We recommend you upgrade to either InDesign 2020(v15.1.2.226) or to the latest InDesign 2021(v16.0.0.77) for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —
    Adobe InDesign Team

15. [ID-4216889]Objects on the page jump if a left-hand page becomes a right-hand page and vice versa

    Hi developers,
    this is a longstanding bug:

    With facing pages documents on EVERY document page there is a zone where jumping of objects will happen.

    I call this the jump zone. All objects on a page that will jump are clearly inside the page's area. The bug has nothing to do with rounding errors where object edges are at the edge of a page.

    The objects should not move if pages are added or removed, if numbering of pages is changing. Nevertheless they do. Always. Unless, the zone has a width of zero.

    Below all the details.

    What is a jump zone?
    If horizontal values for left and right margins differ, there is a BUG that in effect forms a zone on the page.
    I call this zone JUMP ZONE because objects that touch the zone with their edges could jump horizontally.

    When will objects jump?
    1. When a left-hand page becomes a right-hand page OR a right-hand page becomes a left-hand page.

    1. When a left-hand page becomes a right-hand page and later when a right-hand page becomes a left-hand page again.

    This could happen within a single InDesign document open.

    WARNING:
    It could even happen to InDesign documents that are not visibly open.
    That's with InDesign documents that are part of a InDesign book file.
    The book file's feature with auto-numbering pages can do this even if no document is visibly open.
    The damage is done if auto-numbering took place AND the book file is saved.

    How large is the jump zone?
    The height of the zone is the height of the page.
    The width of the zone can be calculated:
    inner margin MINUS outer margin

    How large is the jump?
    The width of the jump zone.

    Where is the jump zone positioned?
    Positive value: The zone is at the spine of the page.
    Objects that touch the zone jump towards the spine.

    Negative value: The zone is at the edge of a page away from the spine.
    Objects that touch the zone jump away from spine.

    What versions of InDesign are affected?
    All versions CC up to InDesign 2020, Mac OS X and Windows.
    InDesign CS6, Mac OS X and Windows.

    Possibly also InDesign CS5 and CS5.5, Mac OS X and Windows.
    I did not test this.

    How can I avoid jump zones?
    Make right and left margin values the same!

    Are there workarounds if I cannot avoid jump zones?

    1. Anchor objects
       that touch the jump zone to text frames that do not touch the jump zone.
       Nested objects will not jump if the parent objects are not touching the jump zone.

    2. Group an object
       to another one that is touching the top or the bottom edge of the page.
       Tests are showing that objects will not jump if they touch the bottom OR the top of the page.
       ( OR both, bottom and top edges of the page .)

    Other things to consider about moving objects?
    The following is independently of jump zones:
    Objects could move to other pages if their edges touch exactly the horizontal edges on pages in facing pages.
    Depending on the version of InDesign this could also happen with objects touching the spine.
    Reason: Rounding errors.

    What can provoke all this?
    1. Add or remove an odd number of pages
    so that left-hand pages become right-hand pages and vice versa.

    1. Renumber start pages of sections so that left-hand pages become right-hand pages and vice versa.

    Note:
    Every document has at least one section by default.
    The start of that section is the first page in the document.

    More details at Adobe InDesign Forum:
    https://community.adobe.com/t5/indesign/bug-in-book-s-update-numbering-feature/m-p/10774458#M166408

    InDesign 2020 documents attached here.
    See screenshots and further comments at Adobe InDesign Forum:
    https://community.adobe.com/t5/indesign/bug-in-book-s-update-numbering-feature/m-p/10774596#M166420

    Download link to all test files on my Dropbox account:
    https://www.dropbox.com/s/duov096cu2q481l/Jump-Zones-Explained-Facing-Pages-Documents.zip?dl=0

    Regards,
    Uwe Laubender

    ( ACP )

    PS: Why does InDesign Uservoice not permit to attach files with suffix .indd ?
    Message: "Invalid file type: .indd files not allowed."
    Isn't that rather absurd?

    Hi developers,
    this is a longstanding bug:

    With facing pages documents on EVERY document page there is a zone where jumping of objects will happen.

    I call this the jump zone. All objects on a page that will jump are clearly inside the page's area. The bug has nothing to do with rounding errors where object edges are at the edge of a page.

    The objects should not move if pages are added or removed, if numbering of pages is changing. Nevertheless they do. Always. Unless, the zone has a width of zero.

    Below all the details.

    What is a… more

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    1 comment  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Under Review  ·  Abhinav Kaushik responded

    Thank you for reporting the issue to us.
    We are currently reviewing it.
    InDesign Team

16. No keyboard focus on launch

    InDesign 14.0.1.209, macOS Mojave 10.14.2

    When launched and the following conditions hold, InDesign does not seem to have keyboard focus (i.e.., no keyboard shortcuts work):

    1. Show ‘Start’ Workspace When No Documents Are Open is unticked.
    2. The Control bar is open in the default workspace.
    3. The CC Libraries panel is either not in the default workspace or collapsed.

    Note that conditions 2 and 3 are met by several of the standard workspace, for example both Advanced and Typography (but not Book, Essentials or Essentials Classic).

    If you choose a menu item or click in an input field, the app gains keyboard focus. Otherwise you seem to be able to type endlessly without any discernible effect.

    InDesign 14.0.1.209, macOS Mojave 10.14.2

    When launched and the following conditions hold, InDesign does not seem to have keyboard focus (i.e.., no keyboard shortcuts work):

    1. Show ‘Start’ Workspace When No Documents Are Open is unticked.
    2. The Control bar is open in the default workspace.
    3. The CC Libraries panel is either not in the default workspace or collapsed.

    Note that conditions 2 and 3 are met by several of the standard workspace, for example both Advanced and Typography (but not Book, Essentials or Essentials Classic).

    If you choose a menu item or click in an input field, the app gains keyboard… more

    26 votes

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    28 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The issue has been fixed in the latest release of InDesign – InDesign 2021.
    Please update to this new version of InDesign to get the fix.

    —
    Adobe InDesign team

17. PDF Export

    InDesign CC2019 / PDF Export Print (Druck)
    It is no longer possible to export correctly to PDF x3 or x4; and it is no longer possible to change the export settings of colour profiles (for example to FOGRA 39 or ISO Coated etc…)

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    26 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    An update (14.0.1) is now available for InDesign CC 2019. The update contains the fix for this issue.

    Please install this update via the Creative Cloud application.

    Adobe InDesign team

18. Accessible PDF Exported from ID contains SPANS in Reading Order panel

    InDesign Version: 13.1

    To reproduce issue, create an InDesign document with some styles, map styles to tags and export to PDF with tags (accessible pdf).

    Expected result is that in the Reading Order panel (and Content pane), each paragraph is wrapped in an appropriate container.

    The actual result is that each line of text within a paragraph is wrapped in a span container.

    Although this doesn't seem to directly affect the accessibility of the file, it makes additional remediation difficult because of the many containers found in the PDF file.

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    26 votes

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    4 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Closed: Different Product  ·  Abhinav Kaushik responded

    Hello All,
    We acknowledge that the issue is slowing you down and we regret the same.
    Our investigation suggests that the issue lies in the latest update of Acrobat and there is little that can be done at our end to resolve the issue.
    The problem has been communicated to the relevant team.
    In the meanwhile we are closing this thread for InDesign.

    Regards,
    InDesign Team

19. Adobe InDesign 2024(v19.0) - For Hebrew Text, after applying Forced line break -The character direction changes to Left-to-right direction.

    When typing a paragraph in Hebrew there is a problem when doing Forced line break. The character direction become Left-to-right direction, insted of keeping the Right-to-left direction.

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    25 votes

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    11 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue is fixed in InDesign 2024 19.2 Release.

    --

    Adobe InDesign team

20. InDesign 2024 starts with "CreateObject("InDesign.Application.2023")" in an environment where 2023 and 2024 coexist.

    Reproduction steps
    1. InDesign 2023 (18.x) is installed on Windows
    2. Install InDesign 2024 (19.0) there.
    3. Run the following code in VBScript.
    Set myInDesign = CreateObject("InDesign.Application.2023")

    Expected result
    InDesign 2024 (19.0) will start.

    Actual result
    InDesign 2023 (18.0) will start.

    cause
    InDesign 2024 installer is overwriting the 2023 registry.
    \HKCR\CLSID{231441AB-8969-4F6D-8CD1-B596C4047898}
    is the registry for InDesign 2023, but the InDesign 2024 installer has rewritten the contents to InDesign 2024. The same goes for related registries.

    25 votes

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    7 comments  ·  Scripting  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2024(v19.0.1.205). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —

    Adobe InDesign Team