1386 results found

1. Indesign CC 2018 crashes while selecting the type tool or font option from type menu

   I am running Adobe InDesign CC 2018 13.0 x64. Whenever I open a new document and select the type tool, InDesign crashes. Same thing happens while clicking font option from type menu. Also, any premade INDD/INDT files aren't opening, it crashes every time. I have reinstalled several times, trashed preferences but of no use. I am running a Windows 10 version 1909 64 bit with OS built 18363.1801.

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   0 comments  ·  Crash/Freeze/Hang  ·  Edit…  ·  Delete…  ·  Admin →
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2. 'manage extensions' not in 'help' dropdown

   The extensions option is not showing in the "help" menu. When I go to the Help Menu there is no "Manage Extensions" option. Please provide troubleshooting steps as I need to load a local extension into inDesign. I also looked in the "Window" menu and found nothing.: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/46364836-extensions-option-not-showing-in-window-menu

   Version: 18.1 x64 Windows

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3. InDesign 14.02 NOT PRINTING

   Adobe InDesign 14.02

   Only prints a solid line at the top of the page.
   No text, diagrams, etc being printed.
   When I try exporting to pdf, views OK on screen, but only blank pages will print.

   (Also, when I tried reverting to previous version, got message saying could not be done because file too complex or similar. Will try this option again, because I have GOT TO PRINT my files

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   0 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Deleting all files spooled in the C:\Windows\System32\spool\PRINTERS folder and reinstalling the print driver helped resolve the issue.

4. Random pdfs displaying weird text placement

   Since Adobe updated my InDesign to 2021, I have been having issues with fonts showing correctly in placed pdfs. Sometimes text will be completely removed. Other times text is displayed enlarged, upside down and reversed. It is not all pdfs. Sometimes it is just one page in a pdf that displays badly. Please fix this bug. It is very annoying when I'm trying to paginate and print files for clients.

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   0 comments  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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5. Random text appears in the filename field when editing filenames during Save As

   1. ID 14.0.1, OS 10.14.2
   2. Save as. When dialog appears, filename is highlighted so that it can be edited. Use RIght arrow key to put cursor at end of filename to append text.
   3. Expected result, which occurs about 90% of the time, is that the cursor moves to the end of the filename and you can enter text.
   4. Actual result, about 10% of the time, is that pressing the Right arrow key erases the entire filename in the field and replaces it with the words "Adobe Stock".

   (Another version of this error occurs in the exact same scenario with Illustration 2019, except in that program the filename is replaced with a bunch of svg code instead).

   1. ID 14.0.1, OS 10.14.2
   2. Save as. When dialog appears, filename is highlighted so that it can be edited. Use RIght arrow key to put cursor at end of filename to append text.
   3. Expected result, which occurs about 90% of the time, is that the cursor moves to the end of the filename and you can enter text.
   4. Actual result, about 10% of the time, is that pressing the Right arrow key erases the entire filename in the field and replaces it with the words "Adobe Stock".

   (Another version of this error occurs in the exact same scenario with Illustration… more

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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6. InDesign: Insert authors document's metadata without quotes

   Version
   Adobe InDesign up to 2023.

   Steps to reproduce the issues
   Setting the active document’s metadataPreferences.author with multiple authors, separated by comma or semicolon in a string via extendscript:
   
app.activeDocument.metadataPreferences.author = "Elric Wade; Anne Emu; Sophie Kumpir";


   Expected result
   The authors should be placed into the "Author" metadata field, separated by comma or semicolon.

   Actual result
   The authors are placed into the "Author" metadata field, but all set within double quotes, so they appear to be one author, not multiple authors.

   Test file, screenshot, video or GIF capturing the issue (optional)
   See attached screenshot.

   Please make it possible to add multiple authors (e.g. with not quoting comma or semicolon separated strings, or by letting pass-in an array with names).

   Version
   Adobe InDesign up to 2023.

   Steps to reproduce the issues
   Setting the active document’s metadataPreferences.author with multiple authors, separated by comma or semicolon in a string via extendscript:
   
app.activeDocument.metadataPreferences.author = "Elric Wade; Anne Emu; Sophie Kumpir";


   Expected result
   The authors should be placed into the "Author" metadata field, separated by comma or semicolon.

   Actual result
   The authors are placed into the "Author" metadata field, but all set within double quotes, so they appear to be one author, not multiple authors.

   Test file, screenshot, video or GIF capturing the issue (optional)
   See attached screenshot.

   Please make it possible to add… more

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   2 comments  ·  Scripting  ·  Delete…  ·  Admin →
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7. Incorrect Page Count Value

   It appears that InDesign CS6 or any of the later CC versions is incorrectly writing the page count metadata, such as CC2018.

   This can be demonstrated using Adobe Bridge or ExifTool with the -XMP-xmp:PageImagePageNumber command.

   Files consisting of 1 to 2 pages are correctly reported. In all cases, only 2 pages are being shown, whether the file has 3, 4, 128 pages etc.

   Screenshots from Bridge CC2018 uploaded/attached.

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   2 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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   Resolved For User  ·  Adminansjain (Admin, Adobe InDesign) responded

   Hi Stephen,

   There is a preference in InDesign to save preview images with document, by default ‘First 2 Pages’ is selected in that preference. You can change the setting as per your requirement. It is under ‘InDesign CC/ Edit→Preferences→File Handling’.

   Thanks
   -Anshul

8. Custom fonts in bold/black appears thin and bold in latest versions of InDesign and Photoshop

   Custom fonts in bold appears alternately as bold and thin in the latest version of InDesign (19.0.1) and Photoshop (25.1) I've tried deleting all apps and installing again, but it doesn't help. The problem only occurs in Adobe programs. Not in Word etc. It works fine, when I'm installing an older version of InDesign, fx 18.5.

   The font that is used is the Google font "Outline".

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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9. Slow creation of PDF low-res

   In addition to the problem I posted regarding a conflict between ID and Windows 11, I did resolve that by moving to an earlier release of ID. However, the creation of the low-res PDF now consumed the time it normally takes to produce a high-res print-ready export. Something is going on with ID 17.1.

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   0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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10. Windows 10 is not supported on our enterprise CS account???

    I received a notice that an update is required, but Windows 10 is not supported on our enterprise Adobe CS account on my work computer??

    "Update required
    You must update your system to install lnDesign. Please check the following:
    Windows 7 Service Pack 1, Windows 10 or later (Note: Windows 8, Windows 8.1 and Windows 10 version 1507, Windows 10 version 1511, Windows 10 version 1703 and Windows 10 version 1709 are not supported)"

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11. resize object works rarely

    It's already 2019. I've been reading comments from 2015 about this same issue. I downloaded the most current version of InDesign and unbelievably I still cannot resize an object on my MacbookPro by clicking on the shift button. It works occasionally (for some odd reason). This is totally ridiculous. I read dozens of complaints about this from 2015 and on. Seriously, Adobe? You cannot fix this issue once and for all.

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12. Crash on deleting duplicated XML tag

    Indesign CC 2019 (Version 14.0.1)
    Mac OS Mojave on Mac mini (Late 2014)

    Hello, I have a document ready to import XML data, with existing XML structure and tagged elements in page.
    Afterwards I import XML data into XML structure and then duplicate (copy and paste) text frame that contains a table with an image placed into a cell table.
    If I try to delete resulting duplicated XML tag, application crashes.
    Same result if I duplicate (copy and paste) XML tag directly.

    These are the steps:

    1) Open document with prepared XML structure and tagged elements in page.
    2) Import XML file into XML element.
    3) Duplicate text frame that contains table (copy and paste)
    4) Delete duplicated "Table" tag

    The problem seems to be in copying XML element (or text frame) and them paste it: resulting XML structure of the element is incomplete for the cell that contains the image.

    Nothing happens if I import XML into new document without structured and tagged XML.

    Expected result: delete XML duplicated tag
    Actual result: application crash

    Indesign CC 2019 (Version 14.0.1)
    Mac OS Mojave on Mac mini (Late 2014)

    Hello, I have a document ready to import XML data, with existing XML structure and tagged elements in page.
    Afterwards I import XML data into XML structure and then duplicate (copy and paste) text frame that contains a table with an image placed into a cell table.
    If I try to delete resulting duplicated XML tag, application crashes.
    Same result if I duplicate (copy and paste) XML tag directly.

    These are the steps:

    1) Open document with prepared XML structure and tagged elements in page.
    2) Import… more

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    3 votes

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    7 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Thanks for reporting the issue and providing the test files. We are able to reproduce the crash.
    We are going to review this issue.

    —
    Adobe InDesign team

13. [INDD 2020 and 2021] Placed SVG InDesign ignores code dominant-baseline="hanging"

    It seems that the SVG import filter ignores code:
    dominant-baseline="hanging"
    when rendering text in the placed SVG graphic.

    For full details see the following discussion at the Adobe InDesign Forum:

    Error in text when placing SVG file
    henriettel95062788, Aug 01, 2021
    https://community.adobe.com/t5/indesign/error-in-text-when-placing-svg-file/td-p/12221523

    SVG graphic is attached to the first post. Or download it directly from the forum:
    https://community.adobe.com/havfw69955/attachments/havfw69955/indesign/439638/2/144781.139522.140088.2.2_FILE.svg

    Needed font Lemon-Regular can be downloaded from Google-Fonts:
    https://fonts.google.com/specimen/Lemon

    Regards,
    Uwe Laubender
    ( ACP )

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    0 comments  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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14. profil

    Bonjour, Le souci est que sur BR mes fichiers Indd et les exports pour impression en PDF ne contiennent aucune mention de "Profil Colorimétrique", alors que mes logiciels Adobe ont bien la même gestion de couleur à savoir : PREPRESSE EUROPE > COATED FOGRA39
    J'ai beau Attribuer ou Convertir en profil cela ne fonctionne pas !
    Sinon, pouvez-vous me donner la manipulation à faire ?
    Merci
    Cela est très ennuyeux pour les imprimeurs.

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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15. Error 39 - An error occurred while uploading your document. Please try again.

    Hey all,

    Really seeking some help or guidance here, we've been experiencing issues with all of our users attempting to upload/publish a document within InDesign (This is occurring with all InDesign files and on all machines I've tested so far).

    I have performed a fresh installation into a virtual machine running Windows 10 (10.0.18363.1854) and version 17.0 of InDesign where the issue is occurring also.

    I have followed https://helpx.adobe.com/indesign/kb/upload-error-publishing-indesign-document.html#sa_src=web-messag... however disabling network proxy is not an option as we're an enterprise environment.

    I can see 200's for reaching the endpoints mentioned in various Adobe support documentation however I have been able to identify that InDesign will ignore the PAC file and attempt to go directly to some Amazon endpoints which is causing the error.

    I contacted Adobe Support via Chat and was advised my request was forwarded to an expert however I have received no communications since then or a reference number to persue the matter.

    Is there any additional settings within InDesign where I can specify a proxy?

    Many thanks in advance,

    Hey all,

    Really seeking some help or guidance here, we've been experiencing issues with all of our users attempting to upload/publish a document within InDesign (This is occurring with all InDesign files and on all machines I've tested so far).

    I have performed a fresh installation into a virtual machine running Windows 10 (10.0.18363.1854) and version 17.0 of InDesign where the issue is occurring also.

    I have followed https://helpx.adobe.com/indesign/kb/upload-error-publishing-indesign-document.html#sa_src=web-messag... however disabling network proxy is not an option as we're an enterprise environment.

    I can see 200's for reaching the endpoints mentioned in various Adobe support documentation however… more

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    0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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16. AIGPU sniffer

    Hi I keep having two problems with CC. It seems that Every adobe product that I use opens AIGPU sniffer in ICONS of "last used". Kind of annoying to see that on my OS toolbar all the time.

    Second problem is a spacebar hand problem - even I have seen some solutions it seems it is always something different that interrupts this feature - this is crucial tool to use.

    Both of those bugs I noticed right after I downloaded another update for CC that I always do and I expect to have some bugs on the start - got used to it. But most of the time they are gone after few weeks after upgrade - this time it is months. Please get a new update.

    Hi I keep having two problems with CC. It seems that Every adobe product that I use opens AIGPU sniffer in ICONS of "last used". Kind of annoying to see that on my OS toolbar all the time.

    Second problem is a spacebar hand problem - even I have seen some solutions it seems it is always something different that interrupts this feature - this is crucial tool to use.

    Both of those bugs I noticed right after I downloaded another update for CC that I always do and I expect to have some bugs on the start - got… more

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17. Print preview not displaying in Windows 11 25H2

    InDesign Version: 21.2 x64

    When selecting "Print" from the File menu (see Image 1), the print preview cannot be viewed on this initial screen. Because of this, when I click the "Printer..." button at the bottom to open the system print dialog (see Image 2), the print preview fails to display regardless of which printer I select. This appears to be an application-side issue.

    I suspect this problem occurs because the preview format used by Windows differs from the one used by InDesign. Since it is unlikely that Microsoft will adapt to Adobe's specifications, I request that the Adobe development team improve this issue so that the print preview displays correctly.

    Japanese
    windows11　25H2の環境下でプリントプレビューが表示されない
    nDesign バージョン21.2 x64

    ファイルタブからプリント（画像1を参照）この画面では印刷プレビューを見ることは出来ないため、下部のプリンターをクリックして出てきたダイヤログ（画像2参照）ではどのプリンターを選択してもプリントのプレビューがアプリ側の問題で表示出来ない。windows側のプレビュー形式とInDesign側のプレビュー形式が異なるために発生していると考えますが、マイクロソフトがadobe側に追従することはないため、adobe側の開発でプレビュー画面を表示出来るように改善してほしい。

    InDesign Version: 21.2 x64

    When selecting "Print" from the File menu (see Image 1), the print preview cannot be viewed on this initial screen. Because of this, when I click the "Printer..." button at the bottom to open the system print dialog (see Image 2), the print preview fails to display regardless of which printer I select. This appears to be an application-side issue.

    I suspect this problem occurs because the preview format used by Windows differs from the one used by InDesign. Since it is unlikely that Microsoft will adapt to Adobe's specifications, I request that the Adobe… more

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    0 comments  ·  Print/Packaging  ·  Edit…  ·  Delete…  ·  Admin →
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18. HSB Swatch Displays incorrectly with Color Settings OFF

    On Mac, when using the setting "Emulate Adobe InDesign 2.0 CMS OFF" in Color Settings, HSB color swatches display incorrectly on the page. For example, a light pastel would display as royal blue. When using "North American Prepress 2" or "North American General Purpose 2" settings, the color is displayed correctly.

    Also, the automatic names InDesign provides when using "Add Unnamed Colors" in the Swatches panel show incorrect values. See attached.

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    0 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is available in the latest InDesign release 16.2.1

    Please update to this latest version to get the fix.

    —
    Adobe InDesign team

19. [ExtendScript] app.languagesWithVendors.itemByName fails.

    Adobe Indesign 20.5 on MacOS 15.6.1

    To reproduce:

    1. run the following script:

    (function () {
    
        var targetLanguageName = 'Dutch: 2005 Reform';
    
        // try to get the language the normal way
        var targetLanguage = app.languagesWithVendors.itemByName(targetLanguageName);
    
        if (!targetLanguage.isValid)
            alert('Language "' + targetLanguageName + '" is invalid when accessed via `itemByName`.');
        else
            return;
    
        // now loop over the languages checking the name each time
        for (var i = 0; i < app.languagesWithVendors.length; i++)
            if (app.languagesWithVendors[i].name === targetLanguageName)
                targetLanguage = app.languagesWithVendors[i];
    
        if (targetLanguage.isValid)
            alert('Language "' + targetLanguageName + '" is valid when accessed by index.');
    
    })();
    

    1. Expected result: that app.languagesWithVendors.itemByName returns a valid language for "Dutch: 2005 Reform" and the script exits quietly.

    2. It returns an invalid object. But note that we can get the valid language directly by looping over each language.

    See also this forum thread.

    Adobe Indesign 20.5 on MacOS 15.6.1

    To reproduce:

    1. run the following script:

    (function () {
    
        var targetLanguageName = 'Dutch: 2005 Reform';
    
        // try to get the language the normal way
        var targetLanguage = app.languagesWithVendors.itemByName(targetLanguageName);
    
        if (!targetLanguage.isValid)
            alert('Language "' + targetLanguageName + '" is invalid when accessed via `itemByName`.');
        else
            return;
    
        // now loop over the languages checking the name each time
        for (var i = 0; i < app.languagesWithVendors.length; i++)
            if (app.languagesWithVendors[i].name === targetLanguageName)
                targetLanguage = app.languagesWithVendors[i];
    
        if (targetLanguage.isValid)
            alert('Language "' + targetLanguageName + '" is valid when accessed by index.');
    
    })();
    

    1. Expected result: that app.languagesWithVendors.itemByName returns a valid language… more

    2 votes

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    2 comments  ·  Scripting  ·  Delete…  ·  Admin →
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20. Extra, unwanted details appearing in paragraph styles (borders and shading)

    Full details posted here: https://community.adobe.com/t5/InDesign/Paragraph-Styles-including-paragraph-border-and-paragraph/m-p/10741537#M162568

    When I copy a paragraph style from another document, OR copy styled text, and then attempt to edit the paragraph style, elements related to paragraph borders and paragraph shading suddenly appear in the paragraph style. This happens even though paragraph borders and shading are turned OFF. I suppose it's not affecting the style, because it's not turning them on, but they style is overly cluttered and messy and is mucking up our shared group template.

    I'm working primarily in CC2018, but also replicated the problem in CC2020.

    I've tried a clean install of software, as well as deleting caches/prefs.

    Full details posted here: https://community.adobe.com/t5/InDesign/Paragraph-Styles-including-paragraph-border-and-paragraph/m-p/10741537#M162568

    When I copy a paragraph style from another document, OR copy styled text, and then attempt to edit the paragraph style, elements related to paragraph borders and paragraph shading suddenly appear in the paragraph style. This happens even though paragraph borders and shading are turned OFF. I suppose it's not affecting the style, because it's not turning them on, but they style is overly cluttered and messy and is mucking up our shared group template.

    I'm working primarily in CC2018, but also replicated the problem in CC2020.

    I've tried a clean install of… more

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    7 votes

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    0 comments  ·  Styles  ·  Delete…  ·  Admin →
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