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19 results found

  1. Content following a list exports to HTML/EPUB as part of the last list item

    132 votes

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    20 comments  ·  Adobe InDesign: Bugs » ePub/HTML/Publish Online  ·  Admin →
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    ansjain commented  · 

    Hi Thiago and Linda,

    Can you please elaborate the problem more or attach indd docs having issue, it would help in understanding the issues.

    Regards
    -Anshul

  2. Co-Authoring

    10 votes

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    1 comment  ·  Adobe InDesign: Bugs » Cloud Documents (Beta)  ·  Admin →
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    ansjain commented  · 

    Hi Nick,

    It would be helpful if you can provide some details of the issue.

    Thanks
    -Anshul

  3. Version CC 2021 - All the documents I had in Publish Online have disappeared.

    1 vote

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    1 comment  ·  Adobe InDesign: Bugs » ePub/HTML/Publish Online  ·  Admin →
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    ansjain commented  · 

    Hi Alejandra,

    You mentioned Published documents have disappeared, do you mean from Publish Online Dashboard? Is it coming blank for you?
    Please let us know your adobe ID, for which documents are not appearing.
    Do you have any published document URL, it will help us in finding the issue.
    If you publish new documents, do you see them in dashboard or they are also not appearing there?
    Are you able to open published documents, old or new?
    Please let us know answers to above queries, it would help us in narrowing down the issue.

    Thanks
    -Anshul

  4. Looking for InDesign 2020 to install on new MacBook Air

    1 vote

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    1 comment  ·  Adobe InDesign: Bugs » Apple Silicon Support  ·  Admin →
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    ansjain commented  · 

    Hi Ursina,

    There are three dots beside InDesign in CC, clicking it opens a menu, click other options, there previous version of InDesign can be found.

    Thanks
    -Anshul

  5. Can't save a PDF (low res)

    1 vote

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    1 comment  ·  Adobe InDesign: Bugs » Apple Silicon Support  ·  Admin →
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    ansjain commented  · 

    Hi,

    Is it happening with a specific document, can you please email it to ansjain@adobe.com, it would help in reproducing the issue.

    Thanks
    -Anshul

  6. No cursor in Story Editor?

    2 votes

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    2 comments  ·  Adobe InDesign: Bugs » Apple Silicon Support  ·  Admin →
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    ansjain commented  · 

    Hi Steven,

    Is GPU enabled in your documents or it is on CPU, it can be seen in open documents beside document name.

    Thanks
    -Anshul

  7. right click on the REVEAL in BRIDGE

    1 vote

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    3 comments  ·  Adobe InDesign: Bugs » Apple Silicon Support  ·  Admin →
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    ansjain commented  · 

    Hi Laurie,

    This is a known issue at our end and we are working towards its fix. You may find known issues list at https://community.adobe.com/t5/indesign/indesign-beta-for-apple-silicon-inviting-users-to-test-and-share-feedback/m-p/11925459/thread-id/420337.

    Thanks
    -Anshul

  8. Selection Tool cursor disappear issue

    3 votes

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    3 comments  ·  Adobe InDesign: Bugs » Apple Silicon Support  ·  Admin →
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    ansjain commented  · 

    Hi Jan,

    Does the cursor come back after creation of new doc or switching the tool or changing focus to some other app and then coming back to InDesign?
    Does every tool's cursor has issue or only Selection tool?
    Please let me know about above queries to diagnose the issue better.

    Thanks
    -Anshul

  9. The beta version has snapping issues

    2 votes

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    1 comment  ·  Adobe InDesign: Bugs » Apple Silicon Support  ·  Admin →
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    ansjain commented  · 

    Hi Gunjan,

    Please provide more info on the issue you are seeing, may be a screenshot would help.

    Thanks
    -Anshul

  10. Crashed dialog windows

    1 vote

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    1 comment  ·  Adobe InDesign: Bugs » Apple Silicon Support  ·  Admin →
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    ansjain commented  · 

    Hi Matt,

    Is this something you are seeing with 16.3 beta or is it something which can be seen in 16.1 or 16.0 as well. I tried reproducing the issue at my end but could not.
    Can you please provide configuration of your machine like processor, Graphics card etc.

    Thanks
    -Anshul

  11. Speed up cross references

    7 votes

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    1 comment  ·  Adobe InDesign: Bugs » Apple Silicon Support  ·  Admin →
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    ansjain commented  · 

    Hi,

    Could you please share a document in which issue can be reproduced to ansjain@adobe.com, it would help in narrowing down the issue.

    Thanks
    -Anshul

  12. PAGES DRAG AND MOVE

    2 votes

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    3 comments  ·  Adobe InDesign: Bugs » Apple Silicon Support  ·  Admin →
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    ansjain commented  · 

    Hi Gunjan,

    Please provide more info on what issue you are having with pages drag and move and what improvement you are requesting for the same.

    Thanks
    -Anshul

  13. PDF comments

    3 votes

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    1 comment  ·  Adobe InDesign: Feature Requests » InDesign Server  ·  Admin →
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    ansjain commented  · 

    Hi Reyna,

    By older PDF, it meant that PDF is generated from older version of InDesign, it does not mean that version of Acrobat was older.
    There is a workaround to import comments from those older PDFs.

    Open indd document in ID 2019, export a PDF from it and then in Acrobat's Comment panel, use its panel menu 'Import Data File' to import comments from older PDF. Now you may use this newly created PDF to import all comments in ID 2019.

    Regards

    -Anshul

  14. Cannot resize Epub Interactivity Preview panel

    18 votes

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    21 comments  ·  Adobe InDesign: Bugs » ePub/HTML/Publish Online  ·  Admin →
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    Closed: Fixed  ·  amaarora responded

    Hi all,

    We worked on this issue . Please update InDesign to latest release i.e. 14.0.2 and let us know if the issue is fixed for you.

    Thanks

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    ansjain commented  · 

    Hi all,

    We worked on this issue in last release, please update InDesign to latest release i.e. 14.0.1 and let us know if the issue is fixed for you.

    Thanks
    -Anshul

  15. When creating a EPUB with jpeg images there is always a .PNG file

    2 votes

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    2 comments  ·  Adobe InDesign: Bugs » PNG/JPEG/EPS Export  ·  Admin →
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    ansjain commented  · 

    Hi Nick,

    It seems, you are selecting 'Rasterize' option under 'Cover' drop down in 'Export Options' dialog of EPUB.
    InDesign exports a PNG for cover of EPUB. If you do not want a cover in your EPUB, you may select 'None' option under 'Cover' in 'Export Options' dialog of EPUB.
    Please let me know if it solves the issue.

    Thanks
    -Anshul

  16. Videos and buttons get cut in half when placed over a 2 page spread in Publish online and Fixed layout EPUB

    1 vote

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    Under Review  ·  0 comments  ·  Adobe InDesign: Bugs » ePub/HTML/Publish Online  ·  Admin →
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    ansjain shared this idea  · 

  17. Export PDF, cannot cancel background task

    23 votes

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    12 comments  ·  Adobe InDesign: Bugs » PDF Export  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

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    ansjain commented  · 

    Hi all,

    Can you please share your documents in which you are seeing this issue to ansjain@adobe.com. It will help us in reproducing the issue at our end. Appreciate your response.

    Thanks
    -Anshul

  18. trying to convert my file but it says the IDML file conversion is unavailable

    2 votes

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    4 comments  ·  Adobe InDesign: Bugs » Others  ·  Admin →
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    ansjain commented  · 

    Hi,
    Can you please send indd file which is not getting converted to ansjain@adobe.com
    Thanks
    -Anshul

  19. CC2018 IDML files not compatible with CS6

    8 votes

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    24 comments  ·  Adobe InDesign: Bugs » IDML Export  ·  Admin →
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    Need More Info  ·  amaarora responded

    Please confirm in comments if the issue has been resolved for you with the latest release of InDesign?

    Thanks

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    ansjain commented  · 

    Hi Mike,

    Can you please send an idml which has this issue to ansjain@adobe.com, it would help in reproducing the issue at our end.

    Thanks
    -Anshul

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