1638 results found

1. locked layers are invisible

   I have an issue with locked layers: they are invisible in the layer-panel. I can only see them in the layout-view. I cannot edit, delete or unlock them. I can only make them invisible by disabling the "eye".
   This happend to a file that was packed about 2 years ago. Unfortunately, even the IDML-File can't be edited. What's wrong?
   File: https://design.sportunion.at/images/Vorlagen/Geschaeftsdrucksorten/Visitenkarte/20181010_SPORTUNION-Visitenkarte.zip
   cannot upload screenshot, error.

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   2 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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2. ACTIVETED FONTS I work in file with the text on Gotham HTF

   ACTIVETED FONTS I work in file with the text on Gotham HTF. Book Font (original Apple) is my program for active/disactive fonts. On window (InDesign) Find Font I see that the Gotham HTF Bold is present 2 time, also Gotham HTF Book and Gotham HTF Blasck. But this problem is present only for Gotham, NO for Helvetica Neue Ltd std or ;inion or other fonts.

   Can someone tell me WHY? ... and escuse my badbad english I'm Italian ;)

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3. CC Libraries placing permission error

   Indesign Version 16.1
   Mac OS 10.14

   Indesign doesn´t let me place graphics (testet JPG, PSD, PDF files) trough the CC Libraries panel. I can open/edit them, via double click, in Photoshop/Acrobat/Illustrator though.

   I tested this with older libraries I already had a few versions of Indesign before. I also testet this with a library I just created. Still the same error .

   I attached a Screenshot of the error message.

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4. Style Mapping to [Basic Paragraph] doesn’t work with remembered settings or presets

   When you place (import) a Word document into InDesign, you can choose to use Style Mapping to map the paragraph and character styles in Word to their equivalents in your InDesign document. When you use this feature for the first time in a document, the mappings get stored somewhere and are remembered for any subsequent imports you perform in the same document; you can also choose to save your import settings, including Style Mappings, as a preset to use freely in any document.

   If you map any Word styles to the default [Basic Paragraph] style in InDesign, it works as expected the first time (when you actively select [Basic Paragraph] from the dropdown menu). But if you do another import where InDesign reads the Style Mappings from a file – either by using the cached Style Mappings that InDesign has remembered from last time, or by using a saved preset – any style that is mapped to [Basic Paragraph] will not work properly. Instead of mapping the Word style to the existing, built-in [Basic Paragraph], what happens is that a second paragraph style is created with the name [Basic Paragraph], and with properties (font, size, etc.) matching the formatting of the Word style, rather than the built-in [Basic Paragraph] style. This should not even be possible, since you end up with two styles that have the exact same name, but it happens nonetheless (see screenshot).

   In order to avoid this, you have to go into Style Mappings and re-select all instances of [Basic Paragraph] manually. Notably, when you open the Style Mappings window, the mappings all look correct, but when you click on [Basic Paragraph], the dropdown menu doesn’t open like it does normally – the text “[Basic Paragraph]” just disappears and the selection field becomes empty. You then have to click a second time for the dropdown menu to open.

   This bug has been present for several years (unsure how long). It is present in both Windows and Mac versions of InDesign.

   Steps to Reproduce:
   1. Create a Word document and type some text in any paragraph style (the default “Normal” will do)
   2. Create an InDesign document and place the Word file; make sure “Show Import Options” is selected
   3. In the Microsoft Word Import Options window, select “Customise Style Import” and click on “Style Mapping”, then map the style used in the Word document to [Basic Paragraph]; click OK twice and click somewhere in the document to import the text
   4. Place the Word file again in the same way, using the cached Style Mappings which InDesign automatically remembers without changing anything (you can even deselect “Show Import Options” and skip that part entirely)

   Actual Result:
   After the second import, your document has two paragraph styles, both named “[Basic Paragraph]”, see screenshot. One is the built-in default style; the other is an erroneously created doublet and has the little ‘arrow-into-a-box’ icon to show that it is an imported/auto-created style. The text imported the first time is styled with the built-in [Basic Paragraph] style; the text imported the second time is styled with the imported ‘parasitic’ [Basic Paragraph] style.

   Expected Result:
   After the second import, there is only one paragraph style in the document, the built-in [Basic Paragraph] style. All the text in the document, both that imported in the first import and that imported in the second import, is styled with this built-in [Basic Paragraph].

   Any Workarounds:
   Every time you place a Word file, always enter the Style Mapping window and manually reselect [Basic Paragraph] from the dropdown menu for all styles that map to this style. Alternatively, after importing the file, delete the ‘fake’ [Basic Paragraph] style and when asked what to do with the text, select the real [Basic Paragraph] style to replace it.

   When you place (import) a Word document into InDesign, you can choose to use Style Mapping to map the paragraph and character styles in Word to their equivalents in your InDesign document. When you use this feature for the first time in a document, the mappings get stored somewhere and are remembered for any subsequent imports you perform in the same document; you can also choose to save your import settings, including Style Mappings, as a preset to use freely in any document.

   If you map any Word styles to the default [Basic Paragraph] style in InDesign, it works as… more

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5. Document Fonts Package Between WINDOWS & MAC Not Recognized

   Hello.

   There is a problem when doings packages between Windows & Mac OS : since years when you do a package on an OS through another the fonts saved in the folder "Document Fonts" is not recognized by the OS...

   So we can't open & modify the document when we received a package from Windows when we are on MAC OS or vice-versa.

   So we need the client to supply the fonts one by one which is quite annoying.

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6. Use Auto-Sizing and Text Wrap Frame on causes application crash

   Environment: InDesign 2020 (15.0.2 Japanese version) + macOS (confirmed with 10.15.3 and 10.14.6)

   • create and connect two text frames
   • set Auto-Sizing "Height and Width" on Text Frame Options
   • Insert text into two frames full
   • overlay graphic frames with Text Wrap settings ON
   • move the graphic frame appropriately (drawing is not normal at this point)
   • close documents with Command + W

   During this operation, you will usually be asked to confirm the save, but suddenly InDesign will end and the application will crash.
   Also, if you try while overwriting with Command + S without Command + W, you may not be able to save eventually.

   This problem does not occur on Windows version.
   As a comparison, the same operation was performed with the English (North America) edition on macOS, but no problem occurred.
   Therefore, it is highly possible that the problem is unique to the Japanese edition.

   Original trouble posted Adobe Community.
   (There is a other post about User Voice, but this is a different issue.)
   https://community.adobe.com/t5/indesign/indesign2020%E3%81%AE%E4%B8%8D%E5%85%B7%E5%90%88%E3%81%A7%E3%81%AF/m-p/10935672

   InDesign file is prepared separately.
   https://adobe.ly/3agg1u8

   Environment: InDesign 2020 (15.0.2 Japanese version) + macOS (confirmed with 10.15.3 and 10.14.6)

   • create and connect two text frames
   • set Auto-Sizing "Height and Width" on Text Frame Options
   • Insert text into two frames full
   • overlay graphic frames with Text Wrap settings ON
   • move the graphic frame appropriately (drawing is not normal at this point)
   • close documents with Command + W

   During this operation, you will usually be asked to confirm the save, but suddenly InDesign will end and the application will crash.
   Also, if you try while overwriting with Command + S without Command + W, you may not be… more

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   2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   Hi
   Based on internal investigation and customer comments, we have concluded that the issue got fixed in InDesign 15.0.2 and that issue happens with InDesign 15.0.1 version only.

   Please start a new thread in case you see the issue happen with InDesign 15.0.2

   Thanks

7. InDesign holds mouse focus

   When using the InDesign CC 2018 (and previously 2017), ID holds the mouse "focus" and doesn't allow me to click in other open windows/programs. I have to right-click, left-click multiple times in another open window before mouse control is released by InDesign. There is no specific time frame after it happens - it can be using program after 5 minutes or 60 minutes.

   I had my machine wiped last week and a fresh install of everything (OS, CC programs, Office suite, etc.), so uninstall/reinstall hasn't fixed the issue.

   Running Window 8.1 on a docked Microsoft Surface attached to two external monitors.

   When using the InDesign CC 2018 (and previously 2017), ID holds the mouse "focus" and doesn't allow me to click in other open windows/programs. I have to right-click, left-click multiple times in another open window before mouse control is released by InDesign. There is no specific time frame after it happens - it can be using program after 5 minutes or 60 minutes.

   I had my machine wiped last week and a fresh install of everything (OS, CC programs, Office suite, etc.), so uninstall/reinstall hasn't fixed the issue.

   Running Window 8.1 on a docked Microsoft Surface attached to two… more

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   1 comment  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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8. Add pins from Indesign to be shared for review

   While editing a file in InDesign, I have many ideas or questions to submit to the reviewers audience.
   However, I need to wait for all my edition work to be completed and shared for review online before being able to add pins and other comments. This is cognitively quite expensive, and it's not efficient overall.
   I wish I could add pins and comments right from InDesign (= new items in the Verify panel), to be published with the next "Share for Review" push.
   That way, I would comment at the exact time a question pops up in my mind, without risking forgetting the context or even the whole question.

   While editing a file in InDesign, I have many ideas or questions to submit to the reviewers audience.
   However, I need to wait for all my edition work to be completed and shared for review online before being able to add pins and other comments. This is cognitively quite expensive, and it's not efficient overall.
   I wish I could add pins and comments right from InDesign (= new items in the Verify panel), to be published with the next "Share for Review" push.
   That way, I would comment at the exact time a question pops up in my… more

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   0 comments  ·  Share for Review  ·  Edit…  ·  Delete…  ·  Admin →
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9. Print Settings do not apply the first time

   OS Name Microsoft Windows 10 Pro
   Version 10.0.14393 Build 14393
   Processor Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4008 Mhz, 4 Core(s), 8 Logical Processor(s)
   Installed Physical Memory (RAM) 32.0 GB

   Indesign 13.0.1

   Choose File/Print
   Select Paper Size: Defined by Driver
   Click the Setup button
   Click the Preferences button in the Print window
   Change the paper size using your print driver
   Click OK
   Click Print in the Print window

   Now the print area will be mis-aligned, and centering will not work correctly

   Workaround:
   Open the driver interface again, then close it. Paper settings will be correct.

   Tested on drivers:
   Canon ipf 8400, Canon MX922, Adobe PDF

   OS Name Microsoft Windows 10 Pro
   Version 10.0.14393 Build 14393
   Processor Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4008 Mhz, 4 Core(s), 8 Logical Processor(s)
   Installed Physical Memory (RAM) 32.0 GB

   Indesign 13.0.1

   Choose File/Print
   Select Paper Size: Defined by Driver
   Click the Setup button
   Click the Preferences button in the Print window
   Change the paper size using your print driver
   Click OK
   Click Print in the Print window

   Now the print area will be mis-aligned, and centering will not work correctly

   Workaround:
   Open the driver interface again, then close it. Paper settings will be correct.

   Tested on drivers:
   Canon… more

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   1 comment  ·  Print/Packaging  ·  Delete…  ·  Admin →
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10. Indesign 16.0, Windows 10, Minion Pro Medium Caption. Text disappears.

    Make a text box. Type in any text. Select Minion Pro as typeface. Then select Medium Caption. Text disappears.

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11. hotkeys aren't working

    displaying high quality images
    export file

    The hotkey for both of these features is not working most of the time.

    Also, hitting enter for saving files in the save window isn't working either. But it does work in Illustrator.

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    0 comments  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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12. InDesign hangs for minutes when I/O for Document fonts is slow

    Using version 18.2.1 and opening a document that has an associated "Document fonts" folder alongside, the app performs a lot of I/O on the main thread. If the fonts are on slower storage, the app will open the document, but the window is completely frozen, since all those I/O calls are performed on the main thread.

    Note the attached traces: some calls are even performed twice for the same file. Can the CT calls be moved off the main thread?

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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13. Before tag and after untag frame with different behavior

    If you tag a frame object (XML), this object does not behave the same after untagging as before tagging. In other words: tagging is not fully reversible. You can see a difference in the layer panel and in the exported PDF tag structure (Tagged PDF)

    How can this behavior be reproduced?

    1. Create a new InDesign document.
    2. Draw a placeholder (empty) graphic frame
    3. Assign any XML tag to the frame
    4. Remove the XML tag
    5. Export a tagged PDF
       

    What is the difference between the object before tagging and after untagging?

    The layer panel shows a different status.

    The frame before tagging is not assigned a tag in the tag structure of the PDF during PDF export. A tag is assigned to the object in the PDF structure after tagging and untagging. (see attached screenshots)

    What should be the correct behavior?

    Both states of the frames - i.e. without tagging and after untagging - should result in the same result in the layer panel and in the tag export for PDF.

    Why is this relevant?

    This causes a problem if these objects appear in the tag structure of the exported PDF. They are (empty) graphic frames, but InDesign assigns a Figure tag to them and they also have no alternative text. When checking the PDF for accessibility, an error is reported.

    These two states of the same object cannot be distinguished via ExtendScript. If an InDesign document is saved using IDML, these objects are converted back into “normal” graphic frames.

    InDesign, Platform

    InDesign 2024, 2025
    macOS Monteray

    Discussion

    https://community.adobe.com/t5/indesign-discussions/rectangle-vs-graphic-frame/td-p/15039102

    If you tag a frame object (XML), this object does not behave the same after untagging as before tagging. In other words: tagging is not fully reversible. You can see a difference in the layer panel and in the exported PDF tag structure (Tagged PDF)

    How can this behavior be reproduced?

    1. Create a new InDesign document.
    2. Draw a placeholder (empty) graphic frame
    3. Assign any XML tag to the frame
    4. Remove the XML tag
    5. Export a tagged PDF
       

    What is the difference between the object before tagging and after untagging?

    The layer panel shows a different status.

    The frame before tagging… more

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    0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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14. Adobe Fonts wont load

    Hello,

    While creating a document I was trying to discover a new font. I clicked Fonts > Find More and where a list of adobe fonts usually pops up, I got nothing. I tried creating a new text box, signing in and out of adobe, and closing / opening the document.

    Attached please find a screen grab of the issue.

    I'd love an assist if possible.

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15. search

    When I try to open a window using the help search bar, the screen freezes.
    I can't press any buttons and requires crashes.

    I'm on Mac OS M1 Pro - Sonoma 16.2.1
    (Double check on intel i9 12.6.3 - no issue)

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    0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.

    If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign froze?
    • Video recording of the issue
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

16. pdf comments not showing

    1. version 19.5.0.84 mac
    2. import pdf comments
    3. to show everything marked on the pdf
    4. some random edits are not shown, but they do appear in the pdf comments window, it happens mostly with highlights and insert text

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    0 comments  ·  PDF Comments  ·  Edit…  ·  Delete…  ·  Admin →
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17. InDesign hangs/crashes while publishing InDesign documents via Publish Online

    Unable to create a URL from the Publish Online button. Does not complete task. Freezes at 98%. I have tried restarting (app and computer both) using a different file extension, etc.

    1. Indesign CC 2018 13.1.0 x64 Windows
    2. Click "publish online" from INDD or IDML file
    3. URL from the "publish online" command.
    4. Hangs out at 98% and doesn't produce a URL, but doesn't totally freeze the program. I can still use the program while this happens.

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    9 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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18. object style override plus-sign when multiple elements selected

    Object style made. Works fine.
    Multiple items on page need same style. When applied to ONE item, styles menu looks "normal." When applied to multiple items, with items selected, the styles menu shows plus-sign after style name.
    All of "clear overrides" options tried. Does not fix. Cannot verify that use of style is correct if styles panel gives false feedback.
    In the past, earlier versions, I don't remember ever seeing this apparent conflict.
    MacOS 11.5.2
    InDesign 17.0.1

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    0 comments  ·  Styles  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Thanks for reporting this issue.

    We are going to review this shortly.

    
    

    --

    InDesign team

19. export to PDF failed in ID v16 with macOS BigSur

    I'm having problems exporting to PDF since the macOS Big Sur update 11.0.1 (the official one). I also updated to InDesign 2021 (v16.0) and the computer is almost new. It keeps crashing or freezes with the beachball every time I try to export. I have already tried the obvious, changing the preferences at the export panel and deleting the software preferences (with cmd+ctrl+alt+shift). I'm looking for a way to solve this. Please help!

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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20. Online Published Documents show a blank screen after clicking PDF download button.

    Online Published Documents show a blank screen after clicking PDF download button. Mac Safari & Chrome, Windows 10 & Chrome.

    https://indd.adobe.com/view/023d4ab5-2ffd-4a9c-9b15-cc64ef1d4c27

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    10 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    Need More Info  ·  Abhinav Kaushik responded

    Thank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:

    1. Does it happen with the latest InDesign version 14.0.1 ?
    2. Is it document specific or happens with all the documents with PDF download capability ?
    3. Which type of accounts are you using : Paid or Trial or something else ?
    4. Please specify your Platform, OS version and Browser information

    A short video depicting the issue will be very helpful