1337 results found

1. CC 2020 - Text tool switches back to previous tool, deselects itself

   Indesign 15.1.2 user here.

   Abnormally while im working in big sized files in indesign, whenever i press my Type Tool shortcut (which is "T") cursor goes to Type tool for a second then goes back to usally selection tool.

   When i go and choose the Type tool from left side bar it works.

   Im using windows pro 10. Re installed the program for few times.
   Saw other threads opened for the same issue but looks like you guys closed time bc it is fixed. But it is not! And it is incredibely time consuming!

   3 votes

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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2. Filenames and Thumbnails on the Home screen are on top of each other

   Version of Adobe InDesign, InCopy or InDesign Server: 16.0
   Steps to reproduce the issues: Go to Home Screen
   Expected result: See recent files
   Actual result: I see the recent files but I can't read the filenames properly because they are on top of each other. The thumbnails are not aligned as well. Please see attached screenshot.
   Test file, screenshot, video or GIF capturing the issue (optional)

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   2 votes

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   3 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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3. File Info box not displaying CC2020 15.1.1

   File Info box not displaying when trying to add metadata. CC2020 15.1.1, Mac OS Catalina 10.15.5, external Dell monitor. I have tried reopening and overwriting preference files then restart. I have tried deleting library cache for cc15 and then restart. I have disconnected external monitor and restarted. Only solution has been to reopen as cc2019 doc and add there, but some clients make additional changes in 2020 and send back so I still have same issue. I keep having to force quit to get program to restart each time I try and open file info.
   I saw someone had issue in 2019, but no responses had been noted. Mine DOES work in 2019, but bugs in 2020, so I try not to use it.

   File Info box not displaying when trying to add metadata. CC2020 15.1.1, Mac OS Catalina 10.15.5, external Dell monitor. I have tried reopening and overwriting preference files then restart. I have tried deleting library cache for cc15 and then restart. I have disconnected external monitor and restarted. Only solution has been to reopen as cc2019 doc and add there, but some clients make additional changes in 2020 and send back so I still have same issue. I keep having to force quit to get program to restart each time I try and open file info.
   I saw someone had … more

   2 votes

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   1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,
   As confirmed by the user, the issue is resolved with the latest InDesign 2020.1.2(v15.1.2.226).

   —
   Adobe InDesign Team

4. EPS saving as AI or PDF bug then printing in InDesign

   Hi When saving an EPS file to either AI or PDF downloaded from a stock site I have had issues with both the on screen preview and print from InDesign. When I save it as an EPS again it appears to regain the proper appearance both on screen and in print. Is there a transparency issue when converting an EPS to AI or PDF?

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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5. Error on Inset Spacing on Text Frame

   The Inset spacing on a Text Frame can be set to keep text from the edge of a box as in previous versions. However I am finding that when I request the frame be resized to fit the text exactly the bottom inset is not being recognised. Is this an recognised issue?

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   2 votes

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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6. InDesign is still unusably slow

   Despite many many threads about this, I cannot find an answer that solves this issue. I am getting a spinning wheel on almost every action I perform in InDesign. It spins for around 10 seconds and then is good until I do anything else. It is incredibly frustrating.

   I am running InDesign 16.3.2 a part of Adobe CC 2021.
   I am on a 2018 MacBook Pro, running Big Sur 11.4
   32 GB Ram
   2.9GHz i9 Processor

   I have tried a bunch of 'answers' from previous threads but none seem to work. Please help!

   3 votes

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   2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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7. gpu

   system: mac-osx-10.12.6 (sierra)
   software: indesign-cs6 ver 8.0
   software: indesign-cc(2018) ver 13.0.0

   when in gpu-preview mode … center-line 'node' does not appear. when in cpu-preview mode … center-line 'node' does appear. the center-line 'node' has appeared in cs-versions and previous versions … and disappeared in the cc-versions.

   i have outlined the steps, and included screen-caps, to reproduce the issue within my post to adobe-forums:
   https://forums.adobe.com/thread/2492437

   further info about my environment:
   Model Name: iMac
   Model Identifier: iMac18,3
   Processor Name: Intel Core i5
   Processor Speed: 3.4 GHz
   Number of Processors: 1
   Total Number of Cores: 4
   L2 Cache (per Core): 256 KB
   L3 Cache: 6 MB
   Memory: 16 GB
   Boot ROM Version: IM183.0153.B00
   SMC Version (system): 2.41f1
   Serial Number (system): <<<censored>>>
   Hardware UUID: <<<censored>>>

   system: mac-osx-10.12.6 (sierra)
   software: indesign-cs6 ver 8.0
   software: indesign-cc(2018) ver 13.0.0

   when in gpu-preview mode … center-line 'node' does not appear. when in cpu-preview mode … center-line 'node' does appear. the center-line 'node' has appeared in cs-versions and previous versions … and disappeared in the cc-versions.

   i have outlined the steps, and included screen-caps, to reproduce the issue within my post to adobe-forums:
   https://forums.adobe.com/thread/2492437

   further info about my environment:
   Model Name: iMac
   Model Identifier: iMac18,3
   Processor Name: Intel Core i5
   Processor Speed: 3.4 GHz
   Number of Processors: 1
   Total Number of Cores: 4
   L2 Cache (per Core): 256 KB
   L3… more

   4 votes

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8. In-Design still doesn't support the Automated Numbers in "Devanagari Script" Indic Language Marathi & Hindi

   Hello Team, since i am using In-design for my work almost everyday, and a die hard fan for using Unicode fonts for Indian Language (JFYI I mostly work in Hindi + Marathi languages and Devanagari Script used by both these languages) and I use many fonts including that of Adobe and locally developed Unicode fonts

   the Major issue I am facing is In-Design still doesn't support the Automated Numbers in "Devanagari Script" they still appear in English / Roman Numerals, which is a very annoying thing to see page numbers & auto numbered lists Showing Numbers in English / Roman Numerals, (here i am choosing a font which does have numerals designed in Devanagari Script)

   Moreover, if I try to use the same Unicode font in CorelDRAW / QuarkXpress, it gives me proper & desired output i.e. to say, I get proper Devanagari Numerals for automated things like TOC & Index entries, so also the most crucial page numbers & numbered para lists

   Few months ago I have also put in a "uservoice" request hoping to resolve this issue, but its still pending,

   (Here is the link for https://indesign.uservoice.com/forums/601021-adobe-indesign-feature-requests/suggestions/40142305-using-unicode-indic-devnagri-script-font-for-autom )

   can you please help in here or throw some light, and

   Hello Team, since i am using In-design for my work almost everyday, and a die hard fan for using Unicode fonts for Indian Language (JFYI I mostly work in Hindi + Marathi languages and Devanagari Script used by both these languages) and I use many fonts including that of Adobe and locally developed Unicode fonts

   the Major issue I am facing is In-Design still doesn't support the Automated Numbers in "Devanagari Script" they still appear in English / Roman Numerals, which is a very annoying thing to see page numbers & auto numbered lists Showing Numbers in English / Roman… more

   3 votes

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   1 comment  ·  Book/TOC  ·  Delete…  ·  Admin →
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9. Serious GREP style bug: ampersands

   Hi, InDesign team.

   I've run into a serious bug with GREP styles. Any GREP expression containing an ampersand character that is entered as a GREP style in a paragraph style will suddenly acquire additional ampersands whenever I scroll through the list of GREP styles.

   STEPS TO REPRODUCE:

   Create a simple GREP style as part of a paragraph style.
   The entire GREP expression should consist of the single character &. (Though this also happens when the & is part of longer expressions.)
   Make enough other GREP styles that you need to scroll in the window to see them all.
   Close the paragraph style window and reopen it.
   Scroll through the list of GREP styles.
   When you scroll, you will see that "&" has become "&&."

   HERE ARE OTHER DESCRIPTIONS OF THIS ISSUE:

   https://community.adobe.com/t5/indesign/ampersand-gets-doubled-in-grep-style/td-p/10329693?page=1

   https://community.adobe.com/t5/indesign/self-propagating-ampersands-in-grep-in-a-paragragh-style/td-p/5881764?page=1

   https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/36196819-paragraph-style-grep-functions-are-unreliable

   I believe I have gotten around the bug by using the Unicode value for an ampersand, but this is not ideal. I need to be able to trust that the GREP style implementation is solid.

   Thank you.

   Hi, InDesign team.

   I've run into a serious bug with GREP styles. Any GREP expression containing an ampersand character that is entered as a GREP style in a paragraph style will suddenly acquire additional ampersands whenever I scroll through the list of GREP styles.

   STEPS TO REPRODUCE:

   Create a simple GREP style as part of a paragraph style.
   The entire GREP expression should consist of the single character &. (Though this also happens when the & is part of longer expressions.)
   Make enough other GREP styles that you need to scroll in the window to see them all.
   Close the… more

   5 votes

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   2 comments  ·  Styles  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Thanks for reporting. We’ll review this shortly.

   —
   Adobe InDesign team

10. Can't open .idap files

    We can package .icap files and send them to the proofreader, but when we get the .idap files back we can't open them. We get the error "The selected package file requires an InDesign document “^1” that cannot be found."

    Others seem to be having the same issue here: https://forums.adobe.com/thread/2551100
    The plugin listed in that forum thread does not fix the problem either.

    The problem started when our team updated to CC 2019... had no problems until the update. We're on Apple's Mojave OS and 2019 InDesign.

    3 votes

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    2 comments  ·  Others  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  amaarora responded

    This issue has been fixed in the latest InDesign version

    Thanks

11. InDesign: Changing color of TIFF

    Having an issue with InDesign. I've placed a TIFF file and its not displaying correctly when color is changed for BLACK only. See video attached. I can change the color percentage on any color but black.

    However, when a PDF is exported the changes are applied and display correctly on a PDF. This is a DISPLAY issue within InDesign. PLEASE HELP!!!

    • 

    1 vote

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    0 comments  ·  Colors/Swatches  ·  Edit…  ·  Delete…  ·  Admin →
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12. Error code 14: File cannot be opened - file from network storage is incompatible

    My InDesign (2018) document is synced for offline use in Google Drive. (We've just begun using Google File Stream). I go to open the document with WIFI disabled and this error message appears (see attachment).
    When I enable WIFI again, the document opens without issue.
    I'd appreciate any help please! Thank you.

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    2 votes

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    2 comments  ·  Others  ·  Delete…  ·  Admin →
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13. Variable font: Italic character wrongly displayed when exported to PDF format from InDesign.

    I'm reporting this bug on behalf of the type design studio Dalton Maag. To reproduce: use the provided test font, write the lowercase letter "p" in Indesign, and choose the "Hair Italic" instance, or equivalently, set:
    - the font's weight axis to the minimum,
    - the width to its default value
    - the italic axis to its maximum.

    Glyphs are shown without fault within InDesign itself. However, when exported to PDF format and opened on Acrobat Reader, there is an issue with how the letter “p” is displayed (see aktiv_vf_p_bug.png).

    We are suspecting the issue is caused by a point on the glyph with coordinate x=0. For our purpose of releasing a working version of the font, we were able to circumvent this problem by moving the offending point by one pixel to the right in the Hair Italic master. However, this is not an acceptable longterm solution from a design standpoint.

    We also suspect that the problem happens during the conversion from variable font to a static font for inclusion in the PDF, because we extracted from the PDF the static Hair Italic font that gets embedded, and saw that the bottom right point is misplaced in that font.

    I can't attach the pdf but I can send it to you for reproducibility.

    I'm reporting this bug on behalf of the type design studio Dalton Maag. To reproduce: use the provided test font, write the lowercase letter "p" in Indesign, and choose the "Hair Italic" instance, or equivalently, set:
    - the font's weight axis to the minimum,
    - the width to its default value
    - the italic axis to its maximum.

    Glyphs are shown without fault within InDesign itself. However, when exported to PDF format and opened on Acrobat Reader, there is an issue with how the letter “p” is displayed (see aktiv_vf_p_bug.png).

    We are suspecting the issue is caused by a point… more

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    3 votes

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – version 16.1
    Please update to this version to get the fix.

    —
    Adobe InDesign team

14. Stops letting me type

    I'm using InDesign 2018 and I will have my cursor in a text box and be typing when the program will stop letting me enter new text. The only way to continue entering text is to tab out of the program and back in. I have no idea what step lead to this issue.

    2 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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15. Overall performance poor

    The program takes 3-4 minutes trying to launch, then quits, generating an unexpected error report. It does this 2 times again before it will open the 3rd time. Making it nearly 12 minutes before it is actually usable.

    Fonts: when a text box or text is clicked or selected, without exception, there is a long delay and spinning ball prior to being able to do anything with the text. Suitcase Fuision 19.1.1 is the font management program and they claim the problem is with Adobe.

    Paste in place: sporadically the "paste in place", doesn't work properly–both through key command and pull down menu. It pastes wherever it feels like, even after restarting sometimes, (which creates the delay again opening).

    Linking: often it will not automatically check folders for links, despite this feature being checked and relink to last location selected in preferences. Manual linking must be done. In books, this costs dearly in time lost.

    These may seem like small inconveniences, but when you are hammering through dozens of files a day this is incredibly time consuming and a huge waste of my time. Which is my billable time.

    It isn't the system or hardware; with the latest and greatest Mac, with a solid state drive and plenty of room to manoeuvre, it plows through massive AE files and can handle Maya files. There is something wrong that ID is requiring so much CPU to handle what it used to do in a snap. If that's what the issue is. I haven't a clue why it's performing so badly wit this last iteration.

    The program takes 3-4 minutes trying to launch, then quits, generating an unexpected error report. It does this 2 times again before it will open the 3rd time. Making it nearly 12 minutes before it is actually usable.

    Fonts: when a text box or text is clicked or selected, without exception, there is a long delay and spinning ball prior to being able to do anything with the text. Suitcase Fuision 19.1.1 is the font management program and they claim the problem is with Adobe.

    Paste in place: sporadically the "paste in place", doesn't work properly–both through key command and… more

    6 votes

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    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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16. Copy

    The tool "copy" is crashing the Indesign. Inside the software and between softwares. This issue turns the workflow so slow...

    1 vote

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    0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

17. PDF Export do not provide the option that people have to use braille devices can read it :(

    The Option to create a document for People who use a braille device is vanished. Huge Issue as the information letter is also beeing read from blind people (school with blind childs and teachers in vienna). The provides me with the update that they cant read it any more. Issue starts with InDesign CC 14.0.1 PC Version.
    Please advice of fix this.

    1 vote

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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18. preview 'w' shortcut doesn't work

    Regularly doesn't respond to the 'w' key shortcut to toggle between regular/preview views.

    Closing entire program fixes the issue.

    1 vote

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    0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,
    As confirmed by the user, the issue is resolved with the latest InDesign 2021.

    Workaround: Restart InDesign

    —
    Adobe InDesign Team

19. performance issues

    I've never been complaining about InDesign, but the last updated version sucks hard. I have issues with my tablet, the smart guides are not measuring right, I got issues with type tool imagining object that doesn't exist. There issues with the other apps as well, the last year with Adobe CC has been really driving me crazy, the quality of performance it's just getting worse!

    1 vote

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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20. page number

    Dear Adobe Team,

    InDesign 16.3.2 seems to have an issue showing previous and next page numbers.

    I draw a textbox > special characters menu > mark > previous/next page number > page number is included. Except it only shows the current page number.

    It would be nice know if I made a mistake or if this is a bug.

    2 votes

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    0 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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