1409 results found

1. InDesign CC 2020 lagging between actions

   Upgraded from InDesign 2019 and now I have an annoying lagging issue between actions like zooming, page scrolling, selecting objects, etc. Searched and many seem to be experiencing the same thing. I did everything mentioned... deleted, reinstalled, deleted cache, deleted preferences, etc with no luck. I'm on a late 2015 mac using Catalina.

   I Reinstalled 14.0.3 and and there is no lag on that version and works great. Seems to be only in v 15.0.x

   FYI, I temporarily resolved the lag issue in v15.0.1 by disconnecting the computer from the internet and work offline. Doing so resolved the lag issue completely.

   Upgraded from InDesign 2019 and now I have an annoying lagging issue between actions like zooming, page scrolling, selecting objects, etc. Searched and many seem to be experiencing the same thing. I did everything mentioned... deleted, reinstalled, deleted cache, deleted preferences, etc with no luck. I'm on a late 2015 mac using Catalina.

   I Reinstalled 14.0.3 and and there is no lag on that version and works great. Seems to be only in v 15.0.x

   FYI, I temporarily resolved the lag issue in v15.0.1 by disconnecting the computer from the internet and work offline. Doing so resolved the lag issue… more

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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2. publish online mobile

   InDesign 16.4

   When i publish a document using 'publish online' it doesn't work correctly on mobile. When you first load it up on mobile the navigation bar at the bottom is there, but if you click anything on the page the navigation bar disappears. This then means you can't navigate through the rest of the brochure.

   I've tried this on multiple mobile browsers including Chrome, Edge & Brave and the same happens on each.

   This is a major issue for us as a lot of people will want to view this document on mobile.

   I've attached a couple of screenshots

   Thanks

   InDesign 16.4

   When i publish a document using 'publish online' it doesn't work correctly on mobile. When you first load it up on mobile the navigation bar at the bottom is there, but if you click anything on the page the navigation bar disappears. This then means you can't navigate through the rest of the brochure.

   I've tried this on multiple mobile browsers including Chrome, Edge & Brave and the same happens on each.

   This is a major issue for us as a lot of people will want to view this document on mobile.

   I've attached a couple of… more

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   0 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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3. Lock files not synced via google drive

   We have an issue where one user opens an indesign file and a lock file is created. When on a standard file server, a second user tries to open the file and is told its locked by user x and they cannot open the file. With google file stream, user 1 opens the file and a lock file is generated and synced, user 2 has that lock file synced locally so its visible, but they can still open the file and get no lock warnings. Has anyone else found this and found a solution

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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4. [ID-4222229]Exporting to ePub (reflowable) when document has endnotes containing hyperlinks causes InDesign to hang

   Version of Adobe InDesign: 15.1.2 / macOS 10.15.6

   Steps to reproduce the issues: When exporting a document with endnotes containing hyperlinks to ePub (reflowable), InDesign hangs and needs to be force quit. Have tested removing all hyperlinks to tests, and document exports correctly. Have tested putting hyperlinks outside of endnotes and document exports correctly. The bug is specific to hyperlinks which are part of the endnote text.

   Expected result: Successful export with endnotes reciprocally linked to text, and hyperlinks in endnote text active to respective URLs.

   Actual result: InDesign hangs and needs to be force quit.

   21 votes

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   17 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2026(v21.0.1.006). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application, click on the context menu on the top right, and click on Check for App Updates.

   —

   Adobe InDesign Team

5. Review is good start but needs a lot of work

   Intermittent issue with review panel appearing blank, needs restart to refresh it.

   Document and panel comments jump around making it painful to use in a long document. Panel seems to constantly refresh which appears to be causing the issue? Today can't see any comments or update from my side (see screenshot)

   It would be nice to have comments panel work as the pdf review

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   1 comment  ·  Share for Review  ·  Delete…  ·  Admin →
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6. Adobe InDesign Server 2021 has stopped working

   With some documents to be (automatically) processed by Indesign Server, InDesign Server stops working - and we get the Windows message "Adobe InDesign Server 2021 has stopped working. A problem caused the program to stop working correctly. Please close the program".

   As after a while our automatic system is picking up the same (possibly questionable) document again, we end up with a system where all InDesign Server instances are hanging, and no further processing happens (until a human being goes to the server and clicks the messages away).

   The issue here is not that the possibly questionable document cannot be processed properly - the issue is that a server process is showing a dialog, as opposed to just aborting execution or even crashing fully (which we could then handle programmatically).

   Long story short: why is InDesign Server, launched from the command line, ever showing a dialog?

   With some documents to be (automatically) processed by Indesign Server, InDesign Server stops working - and we get the Windows message "Adobe InDesign Server 2021 has stopped working. A problem caused the program to stop working correctly. Please close the program".

   As after a while our automatic system is picking up the same (possibly questionable) document again, we end up with a system where all InDesign Server instances are hanging, and no further processing happens (until a human being goes to the server and clicks the messages away).

   The issue here is not that the possibly questionable document cannot be… more

   4 votes

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   0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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7. Buttons losing functionality when updating Table of Contents

   When you have a graphic or textbox and its converted to a button its lossing functionality when updating the Table of Contents.

   Apply go to Destination to the button and pick the text anchor it jumps too, when you update the Table of Contents the drop down list jumps back to the top link in the list. So it loses functionality.

   I found the same thing to happen when you choose show/hide buttons. It clears out what you have picked for showing what buttons you want on the page, it sets them to the normal icon.

   This is very frustrating. We are a large company that is always creating highly Interactive PDFs. This needs to get fixed right away or have a work around until its fix. Please let me know if samples are needed. This issue can always be duplicated.

   When you have a graphic or textbox and its converted to a button its lossing functionality when updating the Table of Contents.

   Apply go to Destination to the button and pick the text anchor it jumps too, when you update the Table of Contents the drop down list jumps back to the top link in the list. So it loses functionality.

   I found the same thing to happen when you choose show/hide buttons. It clears out what you have picked for showing what buttons you want on the page, it sets them to the normal icon.

   This is very frustrating.… more

   8 votes

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   7 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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8. 23.0.3 Adobe PDF Preset / Transparency Flattener Preset "Convert Text To Outlines" Not Working

   In all previous versions of Illustrator and InDesign, when saving a PDF, I have been able to set my PDF settings to convert all text to outlines by checking "Convert All Text To Outlines" in my Adobe PDF preset. Since my recent update to 23.0.3, this feature is no longer working properly. The setting is still an option, however, upon save/export of the PDF, text is not converted to outlines as it previously was.

   I have reached out to customer support for this issue and have been informed that this issue is "expected behavior of the software".

   How is this issue considered “expected behavior” when:

   1) Setting Adobe PDF presets and Transparency Flattener presets to "convert text to outlines" is a feature of the software
   2) It has worked flawlessly in ALL previous versions of Illustrator and InDesign

   This is a pretty common practice that designers use when creating print documents. Most printers require all text to be outlines when receiving project files. It is very time consuming to manually change all text to outlines when you're working with a 100+ page project file. This feature, which I and countless others use on a daily basis, prevents the error of accidentally saving over a working file as well as saving time when preparing documents for print.

   If this feature (which is still showing as a feature in the current version) has been removed, I deeply implore you to bring this feature back.

   In all previous versions of Illustrator and InDesign, when saving a PDF, I have been able to set my PDF settings to convert all text to outlines by checking "Convert All Text To Outlines" in my Adobe PDF preset. Since my recent update to 23.0.3, this feature is no longer working properly. The setting is still an option, however, upon save/export of the PDF, text is not converted to outlines as it previously was.

   I have reached out to customer support for this issue and have been informed that this issue is "expected behavior of the software".

   How is this … more

   4 votes

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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9. Bug with world ready composer when use space like thin en or em space in Thai language. And bug in text wrapping in 2020 version.

   After updated to 2020 version that added support to Asian languages (include Thai), it look like Indesign force user (in my case Thai) to set language in Advanced Character Formats to Thai. After set the language Indesign also require me to use World-Ready Composer to set all tone marks in place.
   .
   Before the latest version, I always avoid to use World-Ready Composer because it combines a word to single object, not just locks tone mark and float vowel to character in the right position. By which it impossible to navigate with text tool to the position of text that I want to revise, even if I use right/left key to navigate. It mostly skips word by word, not only character by character. And when I delete a word or a character, some time it not only deletes backward but forward too. (I think because of when I delete character form a word Indesign instantly recognises new word and forces to delete that new word.) But After updated to 2020, I think, I anymore cannot avoid World-Ready Composer.
   .
   After I designed to use World-Ready Composer, I found one more bug. Because in many situations when I craft the spacing in layout (especially in Thai), I always use thin-space to separate character like “ๆ” form word before and after to make the space between them look good. But After I set to World-Ready I found that when thin-space (include other spacial white space like en or em) is in the back of the line the spaces in question act like normal character, so the last character of the line when use left justify do not snap to right frame border. The space still there like It becames one of character. So you can see the gap between the last character and the right frame border. (you can find this instance in attachment in file “space issue.”)
   .
   But the serious issue still there after the update. I, and all of my co-workers, found that everything about word wrapping in Thai language goes wrong after updated to 2020 version. This never happen in the former versions. I don't understand why this issue is happen. Even if I use Discretionary Line Break to help Indesign to wrap text properly. But It is not productive at all, because I had been forced to read text all over again and to insert Discretionary Line Break to every lines. (you can find this instance in attachment in file “wrap gone wrong.” In the high-light is the words that should be stick together.)
   .
   PS. while I wrote this issue report, my co-worker tried to migrate back form 2020 to 2019 and she found that when copy revised text back to 2019 it not the same character encoding. I advised her to try to place that text to TextEdit. It appears that some character is changed to something that is not unicode at all. That never happen in previous versions too. ((you can find this instance in attachment in file “text form 2020” and “text form 2020.” the text form 2020 at frist did in 2019 before migrate to 2020.)

   After updated to 2020 version that added support to Asian languages (include Thai), it look like Indesign force user (in my case Thai) to set language in Advanced Character Formats to Thai. After set the language Indesign also require me to use World-Ready Composer to set all tone marks in place.
   .
   Before the latest version, I always avoid to use World-Ready Composer because it combines a word to single object, not just locks tone mark and float vowel to character in the right position. By which it impossible to navigate with text tool to the position of text that… more

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   6 votes

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

   Please update your InDesign application to get this fix.

   —
   Adobe InDesign team

10. InDesign 2022 PDF Export Failure with macOS Monterey

    Since updating to macOS Monterey v. 12.3.1, InDesign (V 17.2) will frequently fail to export a PDF to a data server. I will attempt to export, and it will fail, but when I export to the downloads folder, it works just fine. That issue also extends to when I create an imposed job using the plug-in HP SmartStream. The temporary file will load on the server, but once SmartStream completes, it will disappear. Exporting to the downloads folder works for that too. There's no rhyme or reason as to when it happens, and I never had this issue before updating to Monterey (I was on Catalina for a long time).

    Since updating to macOS Monterey v. 12.3.1, InDesign (V 17.2) will frequently fail to export a PDF to a data server. I will attempt to export, and it will fail, but when I export to the downloads folder, it works just fine. That issue also extends to when I create an imposed job using the plug-in HP SmartStream. The temporary file will load on the server, but once SmartStream completes, it will disappear. Exporting to the downloads folder works for that too. There's no rhyme or reason as to when it happens, and I never had this issue before updating… more

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    4 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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11. InDesign Slow in MacOS Catalina when using a calibrated screen profile.

    I am an experienced user of Adobe products for over 20 years. My current subscription is to Adobe Creative Suite (full). I am using a Mac Pro running MacOS 10.15.7 (Catalina) on NVMe SSD with 48 GB RAM and AMD 5700 XT GPU with 8GB VRAM. All Adobe apps are up to date.

    If I use a calibrated screen profile, InDesign becomes extremely slow, so that every selection of a menu item, every key-press, every pan or drag, becomes incredibly slow.

    This fault is independent of document size (it happens with a new document, with one blank page). It is also consistently and instantly repeatable. To be clear on this: if I open System Preferences > Displays > Color and switch between a calibrated profile and the default "Apple RGB" InDesign switches between slow and fast respectively.

    I have changed InDesign preferences with no effect. I have also deleted caches, preferences and application support files in ~/Library, also with no effect. I have uninstalled InDesign and the whole Creative Suite completely, removing all trace from my system, and reinstalled them, also with no effect.

    This issue affects Adobe InDesign and Illustrator. It does not appear to affect Photoshop. It does not appear to affect products from other developers either (eg: Capture One Pro), therefore I believe the cause to be something with those two Adobe products.

    I would be grateful for a fix, or even to have your assurance that this is a known issue, and a solution is in the pipeline.

    I am an experienced user of Adobe products for over 20 years. My current subscription is to Adobe Creative Suite (full). I am using a Mac Pro running MacOS 10.15.7 (Catalina) on NVMe SSD with 48 GB RAM and AMD 5700 XT GPU with 8GB VRAM. All Adobe apps are up to date.

    If I use a calibrated screen profile, InDesign becomes extremely slow, so that every selection of a menu item, every key-press, every pan or drag, becomes incredibly slow.

    This fault is independent of document size (it happens with a new document, with one blank page). It is… more

    6 votes

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    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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12. the first letter of the heading does not appear in the result.

    Adobe Indesign (19.0 : 20.0) 2024-2025 / Mac os Sequoia 15.0.1
    When using a Text Variable (Running Header ‹Paragraph Style›) and applying it to fully diacritized Arabic text, the first letter of the heading does not appear in the result. This issue arises when exporting to PDF.
    open indesign and Type the fully diacritized Arabic text, Assign paragraph sytle, go to Text variable - Define - New - Running Header «Paragraph Style» - Assign.
    The text is expected to display correctly without errors; however, contrary to this, the first letter of the fully diacritized text does not appear. This issue arises when exporting to PDF.
    The test files and illustrative screenshots of the issue are attached.

    Adobe Indesign (19.0 : 20.0) 2024-2025 / Mac os Sequoia 15.0.1
    When using a Text Variable (Running Header ‹Paragraph Style›) and applying it to fully diacritized Arabic text, the first letter of the heading does not appear in the result. This issue arises when exporting to PDF.
    open indesign and Type the fully diacritized Arabic text, Assign paragraph sytle, go to Text variable - Define - New - Running Header «Paragraph Style» - Assign.
    The text is expected to display correctly without errors; however, contrary to this, the first letter of the fully diacritized text does not appear. This issue… more

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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13. Unable to print using Separations with trap Application Built In

    When sending a 2+ color job with trap to RIP via Indesign, I keep getting "Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem." This seems to be an issue with the last 3 versions, along with the updates. I've uninstalled print drivers and reinstalled. Deleted cache files. For a short time I was able to print using an older version on Id but its no longer and option. My coworker who is on Mac has no problem printing with trap. Not sure what's going on. I contacted Adobe when the problem first arose and went back and forth with them for over a week, tech even remoted in, nothing was fixed. Anyone else?

    When sending a 2+ color job with trap to RIP via Indesign, I keep getting "Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem." This seems to be an issue with the last 3 versions, along with the updates. I've uninstalled print drivers and reinstalled. Deleted cache files. For a short time I was able to print using an older version on Id but its no longer and option. My coworker who is on Mac has no problem printing with trap. Not sure what's going on. I contacted Adobe when the problem… more

    6 votes

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    5 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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14. Share for Review: there was an error updating the artifact. NOT updating!

    Adobe InDesign CC 2024

    I am working a magazine. The size is pretty large, lots of pictures. I was able to create the Share for Review link, and share it. But I am unable to update. Although, I copy the link, open the address in Google Chrome and my edits show. When I mark a pin resolved, it does not show in my indesign file.

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    0 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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15. Page Margins Bug

    I am having a bug/issue with margins. In the page setup and the properties dialogues the measurements are showing as the defaults, but clearly they have been changed as noted in the attached file. This file was created in an earlier version of INDD.

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    2 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The Document Setup shows the Margins of the document when it was created or margins that will be assigned to any new pages you add to the document. However, you can override margins of individual pages by using the Margins and Columns dialog. And this is what has been done for the Page – the Top and Outside margins have been set to 25mm and 45mm respectively (changed from their default setting of 12.7mm).
    Hope this helps.

    Adobe InDesign team

16. Loading saved ase swatches come in wrong order

    This is driving me bonkers. I have a group of custom swatches that I use in InDesign. I have them in a specific order. then I "save swatches" and create the ase file. When you "load swatches" and bring them back in.. they are out of order. this Is new behavior. I have been ding this since CS6 and it was never an issue. They would load in the same order they were in when you saved them. I can load them out of order and then reorder them. with no document open and it will stay that way for future use as its supposed to. But If I want to share that swatch library with someone else. I would want them to be able to load it... and it be in the right order.

    Please explain why they are shuffling order on load.. this is a ridiculous problem to have.

    macbook High seirra 10.13.3 (17D102) - Most up to dat InDesign CC

    This is driving me bonkers. I have a group of custom swatches that I use in InDesign. I have them in a specific order. then I "save swatches" and create the ase file. When you "load swatches" and bring them back in.. they are out of order. this Is new behavior. I have been ding this since CS6 and it was never an issue. They would load in the same order they were in when you saved them. I can load them out of order and then reorder them. with no document open and it will stay that way… more

    7 votes

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    7 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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17. Oswald Book Font Installed on Windows but doesn't work in InDesign

    I am using InDesign CC 14.0 for Windows 7 and I am having trouble with a font called Oswald. I have 3 fonts from the family Oswald installed on my computer (book, light, and bold). However, Oswald Book does not work in InDesign. It works in Illustrator and Microsoft Word so it appears to be an InDesign issue rather than a font installation issue.

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    2 votes

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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18. Share for Review (15.1, ie. June 2020) color shift due to corrupt blend mode overlays

    I feel like we've seen these kinds of issues before. But I noticed in the new "Share for Review" (InDesign 15.1) colors in a test document are shifting. A quick comparison shows that blend modes aren't been exported properly when sending a document up for "Share for Review."

    In the screen shot, you can see what I mean: Top is the Review version as viewed in browser, bottom is the correct version as seen in InDesign. Some of the modes seem ok (Multiply, Normal opacity adjustments). But most blending modes aren’t rendering correctly (Hard and Soft Light look identical; Difference is something else entirely; even Screen isn’t looking right.)

    Verified it isn't a browser issue or even an RGB export issue.

    While this doesn't affect the ability to generally review a document, I can imagine a lot of feedback along the lines of "images look wrong" if using blending modes on overlaid objects.

    Tested with both Ai objects embedded in Id document, as well as shapes created directly within Id.

    I feel like we've seen these kinds of issues before. But I noticed in the new "Share for Review" (InDesign 15.1) colors in a test document are shifting. A quick comparison shows that blend modes aren't been exported properly when sending a document up for "Share for Review."

    In the screen shot, you can see what I mean: Top is the Review version as viewed in browser, bottom is the correct version as seen in InDesign. Some of the modes seem ok (Multiply, Normal opacity adjustments). But most blending modes aren’t rendering correctly (Hard and Soft Light look identical;… more

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    4 votes

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    1 comment  ·  Effects/Transparency  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We’re reviewing this.

    —
    Adobe InDesign team

19. Applying a different swatch not always working (bug?)

    It happens every now and then that changing the color of text by selecting the text with the text tool and clicking on the desired swatch does not change anyting. You can select the desired color, but the text color stays the same. It does not seem to be document related and is not always happening. If you use the color picker to select a random color from the document, the problem disappears. You can find more comments and examples on this issue in the Support Community: https://community.adobe.com/t5/indesign/can-t-change-colors-from-the-swatch-panel/m-p/11859690
    At this moment I am running ID CC 16.1 on a fully updated 'heavy duty' Windows 10 pc of 2 years old. I cannot reproduce the issue at the moment, because it does not happen all the time and I am currently not experiencing problems (a few days ago I did though, but had no time for posting).

    It happens every now and then that changing the color of text by selecting the text with the text tool and clicking on the desired swatch does not change anyting. You can select the desired color, but the text color stays the same. It does not seem to be document related and is not always happening. If you use the color picker to select a random color from the document, the problem disappears. You can find more comments and examples on this issue in the Support Community: https://community.adobe.com/t5/indesign/can-t-change-colors-from-the-swatch-panel/m-p/11859690
    At this moment I am running ID CC 16.1 on a fully… more

    4 votes

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    2 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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20. Mongolian

    Issue: InDesign does not support Mongolian vertical text direction from left-to-right.

    Version: InDesign 2019, 14.0.2 x64

    Steps:
    1. Place or paste Mongolian text into an InDesign text frame by using the attached Word document
    2. Skew the text frame 90 degrees (as done with vertical Chinese and Japanese).

    Expected result: Please see the attached Word document and screenshot.

    Actual result: Notice that the vertical text direction is right-to-left and not left-to-right. Even if the text frame is skewed in the opposite direction (minus 90 degrees) the text is just mirrored and thus not readable.

    Test files and screenshot: They are attached. If need be you can download the Google Noto font called Noto Sans Mongolian that we used.

    Issue: InDesign does not support Mongolian vertical text direction from left-to-right.

    Version: InDesign 2019, 14.0.2 x64

    Steps:
    1. Place or paste Mongolian text into an InDesign text frame by using the attached Word document
    2. Skew the text frame 90 degrees (as done with vertical Chinese and Japanese).

    Expected result: Please see the attached Word document and screenshot.

    Actual result: Notice that the vertical text direction is right-to-left and not left-to-right. Even if the text frame is skewed in the opposite direction (minus 90 degrees) the text is just mirrored and thus not readable.

    Test files and screenshot: They… more

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    6 votes

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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