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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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6867 results found

  1. mac crashes without warning

    InDesign CC2018 13.0.1
    mac os High Sierra 10.13.2

    My whole laptop restarts spontaneously when I perform a variety of random tasks in my 500 page book file in indesign, e.g. find & replace, opening the file…

    2 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  2. QR-Code Generator

    Opening the window «create QR-Code» makes thr function «copy / paste» inactiv. This is uselessly.
    Please fix this bug.
    Thx

    1 vote

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  3. Cannot Pan/Scroll with WACOM pen in Open/Save/Place file dialogue windows.

    Cannot Pan/Scroll with Wacom pen in Open/Save/Place type file dialogue windows in mmany if not all of Adobe apps (where every other non-Adobe app I know of does, Apple and other 3rd parties), obviously this pertains to when you've mapped a Wacom pen button to pan/scroll to use in that manner (Wacom settings screen attached).

    What should happen is being able to interact similar to touch omnidirectional swiping which includes vertical mouse-like scrolling when pressing the button and making contact with the pen, as would be expected and Wacom designed it to do.

    What instead happens: Adobe apps interpret this…

    3 votes

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  4. Shortcuts and keyboard keys stop working.

    CC2018, Windows 10, latest update as of 01/18/18, x64 system with 12GB RAM. I often have to close and reopen documents or InDesign itself for shortcuts and some keys to work. There does not seem to be a common cause or specific file(s) that sets it off and it may or may not happen to all open documents if more than one is open. Generally closing the document and reopening it helps, but there have been times where I have to restart the program for anything to work. The issue includes any shortcuts and sometimes keys such as the arrow…

    32 votes

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  5. [Indesign CS6-CC 2018][BUG] Wrong objects in array after moving page item to layer using Javascript

    When running a script to process page items stored in a custom array and after moving a page item to another layer, the array contents changes. Objects are removed and other objects which where not put in the array are suddenly located inside the array.

    See also: https://forums.adobe.com/thread/2438907

    1 vote

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  6. Open Sans

    Open Sans not working in Indesign 13.0.1. Have cleared font cache, reinstalled clean font from google and still it doesn't recognise it.

    3 votes

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    1 comment  ·  Others  ·  Admin →
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  7. InDesign Shortcuts set to retro QuarkXPress Shortcuts not working after High Sierra update

    Edit/Keyboard Shortcuts/Set to [Shortcuts for QuarkXPress 4.0]

    InDesign CC shortcuts set to retro Quark shortcuts not working after updating to High Sierra 10.13.2

    4 votes

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  8. Applying Master Page covers Document Pages

    Version: InDesign CC
    Steps to Reproduce: Apply the Master page
    Expected Result: Master page would be in the background
    Actual Result: Master page is in the foreground

    1 vote

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  9. nested hyperlinks

    Currently, hyperlinks in InDesign documents don't survive import/nesting into other InDesign documents. It would be great if they did -- it's the only thing preventing me from nesting pages from a "base" document into multiple localized versions...

    2 votes

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    1 comment  ·  PDF Export  ·  Admin →
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  10. Endnotes fail to import from .doc if no master page is applied in InDesign 2018

    If placing a word doc that contains endnotes in cc2018, the text will import but all endnotes will be missing is there is no master page applied within the InDesign file.

    1 vote

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    Issue is now fixed InDesign’s latest update.
    Please update to Id 13.1 for the resolution of the problem.

    Thanks,
    Abhinav

  11. 20 votes

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  12. Import failed when placing .indd file, while user has file open. (on SMB share)

    Import failed when placing .indd file, while user has file open. (on SMB share).
    User receives the message, "Import failed." when placing a .indd file inside of another InDesign file.

    If this is a limit of InDesign it would be helpful if the error message was more detailed. If this error prompted the user to close the open file, it would be clear what is causing the issue. I believe that I have been able to place an open InDesign file in the past.

    1 vote

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    0 comments  ·  Others  ·  Admin →
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  13. image position changes on pdf export

    I am creating a 'flipbook' of images in InDesign, when I fullscreen the flipbook in InDesign all the image positions are correct and do not move, however when I export to a PDF and preview the flipbook using acrobat, the images do not retain their exact positions and move 1px or 2px on some pages. I have repeatedly checked the image positions in InDesign and and they are all fixed in the same position. Is there any option in the PDF output settings that ensures that the images will be 'anchored' to the correct position?

    1 vote

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    1 comment  ·  PDF Export  ·  Admin →
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  14. InDesign crashes when mounting/updating another InDesign document with overset text

    InDesign Version: Adobe InDesign CC 13.0.1
    Operating System: macOS High Sierra version 10.13.2
    Computer: MacBook Pro (Retina, 15-inch, Mid 2015)

    Steps to reproduce the issue:
    1. Create a new document in InDesign with at least 3 pages.
    2. Make a textbox on one of the pages (e.g. page 1) and fill it with some text.
    3. Resize the textbox so that some text overset and preflight shows 1 error - overflowing text.
    4. Save and close the document
    5. Create a new InDesign document
    6. Place the InDesign file with the overflowing textbox in the new InDesign document (NOTE: You…

    4 votes

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    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know if the issue is resolved for you in InDesign 14.0.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  15. caps

    Everytime I type a capital "I" all letters following are all CAPS. It only does it when I type that letter. Then after I select the text to change it to lower case the only way to get the cursor back in my control is to do a DESELECT ALL COMMAND. Otherwise the sentence stays selected and stuck. Another thing it does if not all caps is it changes to first letter in the entire sentence will be Capitalized like a title character style. My text is a set character style that I have set to be regular format, not…

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  16. InDesign CC 2018 Application frame will not fill screen

    Hi Folks

    Having an issue since InDesign 2018 with sizing the app window.

    When in Application Frame mode, the frame will not expand horizontally to fill the screen — it will only expand vertically.

    It expands normally up to about 80% of the screen width, but then becomes unresponsive to any attempt to make it wider - so I'm working in a dinky little workspace.

    The app seems to think my display is narrower than it really is.

    Windows expand normally when application frame is turned off, and return to the problem width when app frame is turned back on.

    1 vote

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  17. [Indesign CC 2018][BUG] Label info empty on library item when running javascript

    When running a Javascript which checks a library item, the label property is always empty. Script labels can be applied on items on a page and dropped in a library. When adding the item to the page again, the label is still present. But when checking the label of an item using a script when the item is still in the library, the label property is empty.

    Just test this using ....
    alert(app.libraries[0].assets[0].label);

    1 vote

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    1 comment  ·  Others  ·  Admin →
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  18. [Indesign CC 2018][BUG] Offset tables not detected when running Javascript

    When running a script which processes tables in textframes, offset tables are not detected. If you have a text frame which contains 5 tables, of which are only 3 visible, and 2 are offset. The script detects only 3. You can test this using ...

    alert(app.activeDocument.allPageItems[0].tables.length);

    1 vote

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    1 comment  ·  Others  ·  Admin →
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  19. 2 votes

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    Under Review  ·  amaarora responded

    Hi,
    Thanks for reporting the issue. The crash/protective shutdown is reproducible at our end.

    -Aman

  20. 3 votes

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    5 comments  ·  PDF Export  ·  Admin →
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