Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
6801 results found
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Exporting Emojis to PDF
I built a newsletter with the use of the new Apple Emoji "glyphs" in InDesign and when I went to export it as a PDF, it replaced my emojis with random images from my file.
I talked with Adobe support and learned that only vector emojis can be used in PDFs which is a bit frustrating! Can we update the PDF export capability to include these new emoji features, so we can use the glyphs like I think that they were intended? I'd be a happy camper!! Thank you in advance!
10 votesIt is already fixed and available in CC 2019 builds.
Closing the thread.-InDesign Team
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save as dialogue
Summary: Save button disabled when dragging a folder from finder into the Save dialogue for file that has not been previously saved (new files or converted documents.)
- InDesign Version 13.0.1 - macOS
- To reproduce error: Create a new file (this is required), choose Save As, drag a folder from the finder into the Save As dialogue, press "Save"
- Expected result: Save action to take place
- Actual result: Save button has no effect (browsing to a new folder will re-enable the Save button)
1 vote -
Cannot resize Epub Interactivity Preview panel
I can not resize the Epub Interactivity Preview Panel at all.
I am using the latest InDesign CC 2018.SWF Preview panel is fine.
18 votesHi all,
We worked on this issue . Please update InDesign to latest release i.e. 14.0.2 and let us know if the issue is fixed for you.
Thanks
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OSX Sierra/Adobe InDesign CC 2017.1 crashes when using fonts and high-resolution images
- Indesign CC 2017.1/Mac OS Sierra 2. 3. 4. We are using various Hindi fonts on the mac and designing .indd files, intermittently we encounter crashing with certain Hindi fonts. Only one font has shown stable where we encounter no issues. Also images are coming as thumbnails at first, once it is the full high res-image that is imported the program crashes. 5. The crash reports below indicate the problem:
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Adobe_InDesign_CC_2017_2017-12-19-001034_IYC3OPDT110.crash 182 KB -
Adobe_InDesign_CC_2017_2017-12-20-154125_IYC3OPDT110.crash 178 KB -
Adobe_InDesign_CC_2017_2017-12-20-104640_IYC3OPDT110.crash 161 KB -
Adobe_InDesign_CC_2017_2017-12-20-104544_IYC3OPDT110.crash 178 KB -
Adobe_InDesign_CC_2017_2017-12-19-155449_IYC3OPDT110.crash 182 KB -
Adobe_InDesign_CC_2017_2017-12-19-144602_IYC3OPDT110.crash 175 KB -
Adobe_InDesign_CC_2017_2017-12-19-143927_IYC3OPDT110.crash 175 KB -
Adobe_InDesign_CC_2017_2017-12-19-134953_IYC3OPDT110.crash 174 KB -
Adobe_InDesign_CC_2017_2017-12-17-214437_IYC3OPDT110.crash 176 KB
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Cannot export to PDF in a Google Drive folder
When exporting a large file to PDF which is located in a Google Drive folder, the background (export) process will stop with an error "cannot export to PDF" and sometimes ID will crash.
Tried several times and kept on stopping. Worked well when exported to the desktop (or any other non Google drive location).1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
stalls intermittently, seconds to minutes of spinning beach ball or Application not responding
Stalls to a spinning beach ball intermittently during use. Add images in frames, move images or add text, what-ever, it suddenly just stalls and can take seconds to minutes before clearing. CS6, the CC2017 worked fine. Now CC2018 seems to have regressed in performance. I have to FORCE QUIT at times. MacOS Sierra 10.12.6
53 votesHello All,
Thank you for your patience all this while.
We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
We have concluded our investigation and have come up with few findings.1. For many of the users the issue got fixed after updating InDesign to a newer version.
2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
3. For few, the issue was intermittent and is no longer reproducible.
4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.We have created separated threads for these issues and we are now working towards resolving them.
However, over the time this thread…
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Indesign 2018 is a disaster, full of bugs and crashes at any time. This was a good program, but now it's just a misery. Costs both time and
Indesign 2018 is a disaster, full of bugs and crashes at any time.
This was a good program, but now it's just a misery. Costs both time and money.
I will work with older versions in the future and hope that any new player will find a better software.It would not be wrong with a phone number on the website, but you're probably ashamed.
Peter
2 votesHello All,
We have fixed a number of crashes with InDesign’s latest Nov’18 update.
Please download the latest InDesign version (InDesign CC 14.0.1) for the fix.List of crashes and other issues that have been fixed with the update can be found at the below provided link:
https://helpx.adobe.com/indesign/kb/fixed-issues.htmlIf you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.
Regards,
InDesign Team -
Typekit - It conflicts with Fontexplorer
delete Typekit - It conflicts with Fontexplorer
Unchecking Typekit sync does not work.
Please add an option to delete Typekit completley
1 vote -
preview button disappear
Sometimes the clic button preview disappear.
1 vote -
Error Message "you cannot reverse this change with the edit > undo command".
This comes up continuously. The only way you can dispose of it is by shutting the program down. Apparently I am not the only person, as it been reported before. See the Adobe forum the same problem - forums.adobe.com/thread/2292990
This makes it an official problem not exclusive to my experience.
Do we have fix???
David
5 votes -
InDesign Corrupt files
InDesign users all have to deal with corrupt files sometime during their career using this program. Usually meaning lost time and, more importantly, money. It would be nice if there was a way to have InDesign or another program scan and fix corrupt files (Adobe FirstAid). Dumping this corrupt file into this program would scan the file, find the cause of the error, and isolate it--almost like a virus scanner. Even if this means a page is lost or margins are messed up. It would be nice to at least get some work saved. For example, I throw in a…
16 votesWith the release of InDesign 2020(15.0.1), we have enhanced our recovery workflow which fixes multiple scenarios of document corruption.
If your file is still not getting repaired in InDesign CC2020, can you please share the document with Grp-idfile@adobe.com.
Thanks,
Adobe InDesign team" -
XML structure
I'm working with a client that needs to use InDesign and InCopy to create documents that are marked up with XML. After relinking stories or updating graphics in InCopy, it destroys any special structure set up with the XML. For example, I have a handful of charts that are nested under a parent tag which is then nested another parent tag. Inserted a chart into this frame in InCopy--saved and closed. Opening this file in InDesign, all nested XML is blown open.
2 votes -
Test
Test
1 vote -
Footnotes baseline in CC versions
With Arabic works we need to make a beside footnotes as seen in attachments .. however I did it right way in versions before CC, it is not like that in the new versions (CC and above) .. the baseline in (CC versions) not showing in the right way, Can anyone help for workaround with the style (Beside Footnotes) to make it right??
2 votes -
CRASH REPORT EVERY TIME I QUIT INDESIGN
Now I have Ctrl Changes installed (software that tracks changes) InDesign produces a Crash Report every single time I quit InDesign.
Attached is a copy of the Crash Report.
Please help fix this bug.
Thank you, Robert
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
"View PDF after exporting" previously opened acrobat, now my computer switches between opening Illustrator, Mircosoft Word, rarely Acrobat
I've set my computer to use Acrobat as default, yet perhaps you could add an Application of choice to use when view exported PDF.
Not sure if it's just a bug, but any fix would be welcome. Thank you!
9 votesThank you for reporting the issue.
We are currently reviewing it.-inDesign Team
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endnote
There appears to be a bug in the endnote linking when exported to PDF from InDesign. I'm running InDesign 13.0.1 x64 (Windows).
When I export an InDesign document as a PDF, endnote linking (from the reference to the text and v.v.) is incorrect.
Please see https://forums.adobe.com/message/10048963 for the full discussion. In short:
Create a document with multiple sections (e.g. 1st section with 9 pages, 2nd section with 125 pages). Endnotes in second section will link nine pages too early (e.g., if you have an endnote on page 122, clicking on the endnote in the PDF will link to page 113.
…
8 votesFix is available in version 13.1 of InDesign.
Please update to the latest version available to you via Creative Cloud Desktop application.Thanks,
Adobe InDesign team -
paste
I'm running High Sierra (10.13.1) and InDesign CC 2018 (November release), and MS Office 2017 (Version 15.40). I have been trying to copy text from Word into text frames in InDesign, and for the past few days, every time I hit Command-V in InDesign, the program immediately freezes and stops responding. No matter how long I wait, the only way out is to force quit.
2 votes -
No window appears when I open the app, not even when opening a previous document. Mac 10.13.2
No window appears when I open the app, not even when opening a previous document. Running Mac 10.13.2 on MacBook Pro (Retina, Mid 2012. I tried using the 2017 version and no window appears there either! I need to do my work today!!!!
9 votesUpdate:
This is regarding the comments where our users are still facing the issue.
Please note that this particular fix caters to the scenario where the UI of InDesign won’t show up even if the app has been launched successfully.In case you are still facing the issue, please create a new thread with the specifics related to the issue.
We are closing this particular thread for now.
-———————————————————————————Hello All,
Thank you for reporting the issue to us.
We have fixed the issue in the latest version of InDesign, Id 14.0.3Please upgrade your InDesign application to the latest version to try out the fix.
If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.
If you face any problems with the new update, do let us…
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Folder Aliases on Server greyed out
We have here big troubles with export, saving AND and placing in Indesign AND Illustrator.
Since Update on CC18 and High Sierra, everytime we want to open/save/place a document, all aliases are greyed out. (connection to server)1 vote
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