6824 results found

1. Google File Stream Images taking a long time to update in Indesign

   Since upgrading to Mac OSX Catalina and adobe 2020 I have issues with google file stream and indesign.

   When I open a document with images that are saved on google drive and then open in photoshop or illutrator to edit and then save and go back to indesign, the images are showing as needing updated by indesign (yellow triangle) however the rotating / update round arrows icon is greyed out and I can't update the image. I have to wait several minutes before the image updates on indesign.

   I have contacted Adobe support and apple support and neither is claiming responsibility for the issue. Abobe has says that it's not able to verify network sharing as it can be unstable.

   All I know is that I've NEVER had this issue before and have had it since the day my computer and apps were updated.

   Please help?

   Since upgrading to Mac OSX Catalina and adobe 2020 I have issues with google file stream and indesign.

   When I open a document with images that are saved on google drive and then open in photoshop or illutrator to edit and then save and go back to indesign, the images are showing as needing updated by indesign (yellow triangle) however the rotating / update round arrows icon is greyed out and I can't update the image. I have to wait several minutes before the image updates on indesign.

   I have contacted Adobe support and apple support and neither is claiming… more

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   3 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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2. Variable Fonts don't display correct via PDF export

   I'm very excited to see variable fonts in InDesign, thank you!

   However, when using variable fonts in an InDesign document, exported PDFs show overlaps (as in the crossbar of /A), as well as inconsistent stem weights, spacing, and alignments in various glyphs. These issues occur in multiple variable fonts I've tested.

   If I use static fonts or convert fonts to outlines using Type > Create Outlines these issues don't show up. These issues are present when viewing PDFs in both Acrobat and Preview (see screenshots attached). These variable fonts work fine in web browsers and other applications that support variable fonts (FontView etc).

   Please fix this so that PDFs which contain live type show up the same as those where Type > Convert Outlines is used. Thank you.

   I'm very excited to see variable fonts in InDesign, thank you!

   However, when using variable fonts in an InDesign document, exported PDFs show overlaps (as in the crossbar of /A), as well as inconsistent stem weights, spacing, and alignments in various glyphs. These issues occur in multiple variable fonts I've tested.

   If I use static fonts or convert fonts to outlines using Type > Create Outlines these issues don't show up. These issues are present when viewing PDFs in both Acrobat and Preview (see screenshots attached). These variable fonts work fine in web browsers and other applications that support variable… more

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   6 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  amaarora responded

   Hi,
   This has been fixed with InDesign version 15.0.2
   Please update to the latest version to check the fix

   Thanks

3. not able to package in InDesign 15.0.1 with Mojave 10.14.6

   not able to package in InDesign 15.0.1 with Mojave 10.14.6

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   0 comments  ·  IDML Export  ·  Edit…  ·  Delete…  ·  Admin →
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4. Version 4 ICC Profiles were converted to version 2 ICC Profiles during PDF Export.Failed to Export the PDF file.

   Quits when exporting to PDF. Unable to create PDF.

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

5. Problem with layer panel

   Version 13.1.1.110
   Dots allowing to select objects on layers panel disappear although it was supposed to be fixed. Reinitializing preferences work but is not a lasting solution since this occurs on tens of machines. We cannot upgrade to version 14 or 15 for now.

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6. mac os extended italian keyboard - entering numbers keys obtain error on text showed

   Digiting numbers on my extended keyboard using numbers section on the right of the keyboard the result is a changement in the phrase font and numbers don't appear in the phrase. Now I can use only numbers on top of the keyboard.
   InDesign 15.0.1
   OS 10.15.1

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7. Locked to dell canvas screen, can't move to other screens

   On a multiscreen system, when InDesign starts up on the Dell Canvas drawing tablet screen, the window can't be moved to any other screen in the system. If the Dell Canvas is turned off then on, InDesign automatically moves to another screen. At that point, the window can be moved to any other screen in the system. However, if you move it totally onto the Canvas screen, it will be pinned to that screen, unable to move back to the other screens.

   InDesign 15.01 x64. Dell Canvas screen is the primary screen for windows. Other monitors are 32" 4k+ monitor and 28" 4k monitor. Adobe Acrobat Pro DC does not have this problem so this is an InDesign problem.

   On a multiscreen system, when InDesign starts up on the Dell Canvas drawing tablet screen, the window can't be moved to any other screen in the system. If the Dell Canvas is turned off then on, InDesign automatically moves to another screen. At that point, the window can be moved to any other screen in the system. However, if you move it totally onto the Canvas screen, it will be pinned to that screen, unable to move back to the other screens.

   InDesign 15.01 x64. Dell Canvas screen is the primary screen for windows. Other monitors are 32" 4k+ monitor… more

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8. Save as... drop-/pulldown menu not working

   Dropdown menu for saving as IDML file is not working. I have this problem for some (2-3?) years now. I have waited in hope it would be solved in a coming update, but after all those years it is still not solved. Therefore this bug entry.

   I tried resetting the preferences (Cmd + Ctrl + Opt + Shift) but this does not change anything and the problem remains.

   Indesign version 15.0.1 on a late 2015 iMac

   Highlighted green pull down menu's work, highlighted red pull down menu's do not work.

   Like said; I tried resetting the preferences (Cmd + Ctrl + Opt + Shift) but that does not work.

   Dropdown menu for saving as IDML file is not working. I have this problem for some (2-3?) years now. I have waited in hope it would be solved in a coming update, but after all those years it is still not solved. Therefore this bug entry.

   I tried resetting the preferences (Cmd + Ctrl + Opt + Shift) but this does not change anything and the problem remains.

   Indesign version 15.0.1 on a late 2015 iMac

   Highlighted green pull down menu's work, highlighted red pull down menu's do not work.

   Like said; I tried resetting the preferences (Cmd + Ctrl… more

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9. Data Merge multiple records not working properly at all

   Data Merge is very buggy on latest update, makes tool useless:

   1/ repeating same record over (with multiple records)
   2/ records are not imported in order of source document
   3/ preview and results do not match (alignment, records, etc)

   tested with both txt and csv

   9 votes

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10. Lock and Pause the Resynching in a Book

    It would be extremely time and frustration saving if I/users could lock/pause/disable the resynching process. The lock could be manually released once I have re-ordered the chapters in a book as I like them, Then I can allow updates and resynchs to happen en masse rather than whenever I make the tiniest change to the order of the chapters.

    You see: I write textbooks with exercises at the end of each chapter. Often these exercises are taken from previous books I have written. I then customise them for the current book according to the client's requests.

    Once I have imported easily 10 to 20 exercise files, I then need to reorder them, so they appear at the end of each chapter. Adding them one by one is a harrowing process indeed, so I add them as a block of files. Every time I reorder one, I then have to wait for a large book to resynch. I then repeat this process some 10-20 times. It would be much easier if I could defer the individual resynchs until all the "chapter shifting" is completed.

    Kind regards
    MIke Howell

    It would be extremely time and frustration saving if I/users could lock/pause/disable the resynching process. The lock could be manually released once I have re-ordered the chapters in a book as I like them, Then I can allow updates and resynchs to happen en masse rather than whenever I make the tiniest change to the order of the chapters.

    You see: I write textbooks with exercises at the end of each chapter. Often these exercises are taken from previous books I have written. I then customise them for the current book according to the client's requests.

    Once I have imported… more

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11. File name editor in book tool

    It would be incredibly useful if you could use the book editor panel to be able to rename the underlying file. For instance, just before I finalise a textbook, I would like to be able to put chapters numbers in as a prefix to each file.

    At the moment, I have to remove "all" the files from the book. Or rename the files after closing InDesign. Then I patch up the book by using the resultant errors to remind me of which file goes in which sequence in the book. This process is very time consuming and unnecessary, considering the amount of synching this triggers.

    Kind regards
    Mike Howell

    It would be incredibly useful if you could use the book editor panel to be able to rename the underlying file. For instance, just before I finalise a textbook, I would like to be able to put chapters numbers in as a prefix to each file.

    At the moment, I have to remove "all" the files from the book. Or rename the files after closing InDesign. Then I patch up the book by using the resultant errors to remind me of which file goes in which sequence in the book. This process is very time consuming and unnecessary, considering the… more

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12. svg mask

    InDesign does not keep masks that are embedded in the SVG. It ungroups them, causing hidden parts of the SVG to display.

    2 votes

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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We are reviewing it

    -InDesign Team

13. Windows 10 is not supported on our enterprise CS account???

    I received a notice that an update is required, but Windows 10 is not supported on our enterprise Adobe CS account on my work computer??

    "Update required
    You must update your system to install lnDesign. Please check the following:
    Windows 7 Service Pack 1, Windows 10 or later (Note: Windows 8, Windows 8.1 and Windows 10 version 1507, Windows 10 version 1511, Windows 10 version 1703 and Windows 10 version 1709 are not supported)"

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14. [ID-4216889]Objects on the page jump if a left-hand page becomes a right-hand page and vice versa

    Hi developers,
    this is a longstanding bug:

    With facing pages documents on EVERY document page there is a zone where jumping of objects will happen.

    I call this the jump zone. All objects on a page that will jump are clearly inside the page's area. The bug has nothing to do with rounding errors where object edges are at the edge of a page.

    The objects should not move if pages are added or removed, if numbering of pages is changing. Nevertheless they do. Always. Unless, the zone has a width of zero.

    Below all the details.

    What is a jump zone?
    If horizontal values for left and right margins differ, there is a BUG that in effect forms a zone on the page.
    I call this zone JUMP ZONE because objects that touch the zone with their edges could jump horizontally.

    When will objects jump?
    1. When a left-hand page becomes a right-hand page OR a right-hand page becomes a left-hand page.

    1. When a left-hand page becomes a right-hand page and later when a right-hand page becomes a left-hand page again.

    This could happen within a single InDesign document open.

    WARNING:
    It could even happen to InDesign documents that are not visibly open.
    That's with InDesign documents that are part of a InDesign book file.
    The book file's feature with auto-numbering pages can do this even if no document is visibly open.
    The damage is done if auto-numbering took place AND the book file is saved.

    How large is the jump zone?
    The height of the zone is the height of the page.
    The width of the zone can be calculated:
    inner margin MINUS outer margin

    How large is the jump?
    The width of the jump zone.

    Where is the jump zone positioned?
    Positive value: The zone is at the spine of the page.
    Objects that touch the zone jump towards the spine.

    Negative value: The zone is at the edge of a page away from the spine.
    Objects that touch the zone jump away from spine.

    What versions of InDesign are affected?
    All versions CC up to InDesign 2020, Mac OS X and Windows.
    InDesign CS6, Mac OS X and Windows.

    Possibly also InDesign CS5 and CS5.5, Mac OS X and Windows.
    I did not test this.

    How can I avoid jump zones?
    Make right and left margin values the same!

    Are there workarounds if I cannot avoid jump zones?

    1. Anchor objects
       that touch the jump zone to text frames that do not touch the jump zone.
       Nested objects will not jump if the parent objects are not touching the jump zone.

    2. Group an object
       to another one that is touching the top or the bottom edge of the page.
       Tests are showing that objects will not jump if they touch the bottom OR the top of the page.
       ( OR both, bottom and top edges of the page .)

    Other things to consider about moving objects?
    The following is independently of jump zones:
    Objects could move to other pages if their edges touch exactly the horizontal edges on pages in facing pages.
    Depending on the version of InDesign this could also happen with objects touching the spine.
    Reason: Rounding errors.

    What can provoke all this?
    1. Add or remove an odd number of pages
    so that left-hand pages become right-hand pages and vice versa.

    1. Renumber start pages of sections so that left-hand pages become right-hand pages and vice versa.

    Note:
    Every document has at least one section by default.
    The start of that section is the first page in the document.

    More details at Adobe InDesign Forum:
    https://community.adobe.com/t5/indesign/bug-in-book-s-update-numbering-feature/m-p/10774458#M166408

    InDesign 2020 documents attached here.
    See screenshots and further comments at Adobe InDesign Forum:
    https://community.adobe.com/t5/indesign/bug-in-book-s-update-numbering-feature/m-p/10774596#M166420

    Download link to all test files on my Dropbox account:
    https://www.dropbox.com/s/duov096cu2q481l/Jump-Zones-Explained-Facing-Pages-Documents.zip?dl=0

    Regards,
    Uwe Laubender

    ( ACP )

    PS: Why does InDesign Uservoice not permit to attach files with suffix .indd ?
    Message: "Invalid file type: .indd files not allowed."
    Isn't that rather absurd?

    Hi developers,
    this is a longstanding bug:

    With facing pages documents on EVERY document page there is a zone where jumping of objects will happen.

    I call this the jump zone. All objects on a page that will jump are clearly inside the page's area. The bug has nothing to do with rounding errors where object edges are at the edge of a page.

    The objects should not move if pages are added or removed, if numbering of pages is changing. Nevertheless they do. Always. Unless, the zone has a width of zero.

    Below all the details.

    What is a… more

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    26 votes

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    1 comment  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Under Review  ·  Abhinav Kaushik responded

    Thank you for reporting the issue to us.
    We are currently reviewing it.
    InDesign Team

15. bullets

    When I convert text to outlines, bullets disappear.
    Adobe Indesign 15.0

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    6 votes

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16. Adding items to the CC Library

    I've noticed when adding items to the CC Library that chasing squares icon doesn't stop, giving the impression that the addition has not finished. Quitting and restarting InDesign seems to settle it.

    2 votes

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17. InDesign typekit fonts and sometimes activation does not work when network connectivity is lost

    I work during commute and travel on my laptop and the past few versions have not been able to utilize typekit fonts without internet connection.

    Issues often persist even after reconnecting. There are many errors that arise when network switches status.

    This makes me unable to adjust layouts since there is no way to know the space taken up by the font. This has also cost me hours in slow tech support from adobe. Hours of lost productivity because of this bug that has been unbelievably overlooked.

    If there is anything else I can do to help fix this for everyone please let me know.

    I work during commute and travel on my laptop and the past few versions have not been able to utilize typekit fonts without internet connection.

    Issues often persist even after reconnecting. There are many errors that arise when network switches status.

    This makes me unable to adjust layouts since there is no way to know the space taken up by the font. This has also cost me hours in slow tech support from adobe. Hours of lost productivity because of this bug that has been unbelievably overlooked.

    If there is anything else I can do to help fix this for… more

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    3 votes

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18. Request for a Save All facility

    It would be very useful to have a "save all" facility as do Microsoft's and other's products: Pressing Ctrl+Shift+S saves all open documents in sequence.
    It is very disconcerting to realise I have 7-8 documents open from a book at the same time and none of them has been saved, sometimes for days.

    I have once or twice been caught out by Windows crashing with a large set of documents open and then found their contents in various confusing states.

    It would be so much easier if I could watch the stars slowly disappear from my tabs/eyes by pressing a short key sequence.

    Kind regards
    Mike Howell

    It would be very useful to have a "save all" facility as do Microsoft's and other's products: Pressing Ctrl+Shift+S saves all open documents in sequence.
    It is very disconcerting to realise I have 7-8 documents open from a book at the same time and none of them has been saved, sometimes for days.

    I have once or twice been caught out by Windows crashing with a large set of documents open and then found their contents in various confusing states.

    It would be so much easier if I could watch the stars slowly disappear from my tabs/eyes by pressing a… more

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19. Align the Arabic text dots

    In Arabic
    When more than one line of dots
    The text is not aligned correctly

    Previous versions do not have this problem

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    1 vote

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20. Copying anchored object from one ID doc to another crashes ID 15.0 on WIN 10

    An anchored object text frame, with content and formatting copied from one ID Doc to another, will crash ID (15.0 x64 WIN 10). Same action in ID (14.03) works perfectly.

    2 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team