6824 results found

1. Since 2020 update, InDesign won't correctly import and replace typekit fonts.

   When opening a file that uses a typekit font, Indesign attempts to "install" it (fonts that SHOULD already be there anyway, or were installed previously). The wheel spins indefinitely, and it never installs. My only workaround I've found is to attempt to find a download elsewhere on the web. Then it works fine. It seems to only be an issue with Indesign, and only since the 2020 update. Something similar happens with some non-adobe fonts, too. Says it's not installed, but it is.

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

2. InDesign crashes when adding Cross-Reference

   Adobe InDesign CC 14.0 (Macintosh)

   I click Window > Type & Tables > Cross-References. With my cursor in a text box, I click "Create new cross-reference". Sometimes it crashes here; sometimes it opens the dialog.

   When it opens the dialog, there is nothing in the Cross-Reference Format dropdown. I can click the pencil and open the Cross-Reference Format dialog and create a new format, but when I click OK the whole program crashes and closes out.

   I am not experiencing freezing where I need to force-close -- it closes out completely, immediately.

   I created a blank doc and am able to use cross-references there with no issue, but that doc doesn't have all of the fonts and elements and other work from my main file -- which leads me to believe it's something about my file which is contributing to the issue.

   I tried saving as IDML which did not correct anything.

   Adobe InDesign CC 14.0 (Macintosh)

   I click Window > Type & Tables > Cross-References. With my cursor in a text box, I click "Create new cross-reference". Sometimes it crashes here; sometimes it opens the dialog.

   When it opens the dialog, there is nothing in the Cross-Reference Format dropdown. I can click the pencil and open the Cross-Reference Format dialog and create a new format, but when I click OK the whole program crashes and closes out.

   I am not experiencing freezing where I need to force-close -- it closes out completely, immediately.

   I created a blank doc and am able… more

   4 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Closed: Not Reproducible  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

3. Links are not displayed

   Although all my images and graphics are linked correctly and there are no errors, when opening a file, they are appearing as grey boxes. Some images are working but most of them are not. Also PDF export is therefore not working (error message attached). It doesn't matter which file type my links are as it's happening to all kinds of them (mostly TIFF and AI). Perhaps worth mentioning that this problem didn't occur in ID2019.

   •  

   •  

   •  

   •  

   •  

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   3 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

4. crash Indesign CC 2020 – Mojave 10.14.6

   Hi,

   I have the following situation.

   Still working on Mojave 10.14.6, but using Indesign 2020.
   (iMac Retina 5K, 27-inch, 2017, iMac18.3, Intel Core i5, 16GB 2400MHz DDR4)
   As a precaution, I did not want to upgrade to Catalina 15.00 until I completed my current work.

   Description of the Indesign file:
   Folder, 20 pages, complex data from Photoshop and Illustrator, various layers in Indesign.

   Situation in Indesign 2020:
   unexpected, frequent crashes, especially when copying and pasting elements, when scrolling quickly within pages or when creating PDFs.

   Situation in Indesign 2019:
   I then created an idml-file and opened it in Indesign 2019.

   Result: Not a single crash

   Hi,

   I have the following situation.

   Still working on Mojave 10.14.6, but using Indesign 2020.
   (iMac Retina 5K, 27-inch, 2017, iMac18.3, Intel Core i5, 16GB 2400MHz DDR4)
   As a precaution, I did not want to upgrade to Catalina 15.00 until I completed my current work.

   Description of the Indesign file:
   Folder, 20 pages, complex data from Photoshop and Illustrator, various layers in Indesign.

   Situation in Indesign 2020:
   unexpected, frequent crashes, especially when copying and pasting elements, when scrolling quickly within pages or when creating PDFs.

   Situation in Indesign 2019:
   I then created an idml-file and opened it in Indesign 2019.

   … more

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

5. Dragging images

   I haven't been able to drag photos once I import them into InDesign or even Illustrator. It worked for a split second after restarting my computer, but once I stopped dragging it, I could no longer drag the photo or any other photo.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Others  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

6. can't type height/weith n column.

   •  

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

7. export folder

   Just installed InDesign CC 2020 and I cannot export to the recent folders. The same folder appears no matter which recent place I choose. I don't even remember saving anything to the folder that shows up.

   See what is happening here. Any help would be great so I don't have to navigate through a million folders to save and export my work.

   https://www.loom.com/share/773d77ea449444de884f606f75f1e741

   4 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

8. Column Rule colour is inconsistent vs. Fill and Stroke

   The colour applied to a Column Rule is darker than elsewhere applied, e.g., Fills and Strokes.

   1. New file.
   2. Draw a text frame (no text needed) and set the Columns to 2 and turn ON the Column Rule with default values. However, set the Colour to 10% Black.
   3. Set the Fill and the Stroke of the text frame to the very same 10% Black.

   Notice that the Column Rule is darker than the Fill and Stroke. It shouldn't be.

   Hope this helps.

   Allan

   P.S. See the attached screenshot - I'm using Magenta rather than Black. Same results.

   •  

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Colors/Swatches  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

   Please update your InDesign application to get this fix.

   —
   Adobe InDesign team

9. Column Rule disappears when grouped objects **with Text Wrap** are moved/nudged

   Firstly, let me just say a BIG thanks for introducing Column Rules in CC 2020.

   However, I've found a couple of problems so far.

   1. New File
   2. Draw a text frame (no text needed) and set the Columns to 2, and turn ON the Column Rule (all basic, default values).
   3. Draw another text or graphic frame (doesn't matter which) and place it anywhere (doesn't matter if it overlays the text frame, or not).
   4. Group the two objects.
   5. HERE IS THE KEY STEP: With the group selected, turn on Text Wrap (doesn't matter which... anything other than 'None').
   6. Move the group ANY amount... e.g., simply nudge it with the arrows on your keyboard. (keyboard or drag with the mouse... the results are the same).

   The column rule will disappear!

   If you double-click to select the 2nd object drawn (not the text frame) and nudge it on its own, the column rule will re-appear. BUT... as soon as you nudge the text frame (on its own) or nudge the group again, the column rule will disappear again.

   The trigger is the Text Wrap. Without it, it behaves normally.

   It does not matter if there is Text Wrap applied to the individual objects. The trigger is the Text Wrap applied to the GROUP of objects.

   Hope this helps.

   Allan

   Firstly, let me just say a BIG thanks for introducing Column Rules in CC 2020.

   However, I've found a couple of problems so far.

   1. New File
   2. Draw a text frame (no text needed) and set the Columns to 2, and turn ON the Column Rule (all basic, default values).
   3. Draw another text or graphic frame (doesn't matter which) and place it anywhere (doesn't matter if it overlays the text frame, or not).
   4. Group the two objects.
   5. HERE IS THE KEY STEP: With the group selected, turn on Text Wrap (doesn't matter which... anything other than 'None').
   6. Move the group ANY… more
   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Styles  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

   Please update your InDesign application to get this fix.

   —
   Adobe InDesign team

10. Swatch window can't type in tint %

    Swatch window allows you to set a Tint percent, but it can only be controlled via slider, which jumps in strange increments. It will not allow you to type in an exact percentage for the tint. Why does this one critically important window not work as well as every other tool?

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

11. Swatch window can't be expanded

    The fill and stoke windows cannot be expanded like all other tool windows, this is really annoying. I want to be able to look at 10-20 swatches at a time, not 5.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

12. InDesign crashes when changing paragraph style with Typefi Designer 8.7.3 (14)

    Every time I change the paragraph style on my document, indesign crashes.

    5 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    8 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2023(v18.2.1.455) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    As per the information provided by other customers, the issue might be related to Typefi Designer 8.7.3 (14).

    —
    Adobe InDesign Team

13. Importante! Marcadores e Numeração... Bug ao inserir um caractere especial, tipo FontAwesome...

    Cria uma lista e caracteres infinita, além da borda das telas (uso duas sobrepostas) e não permite selecionar a fonte correta!

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

14. I cant open Indesignfiles from a shared dropbox, indesign reports that someone else is working on that file, eventhough no one is
    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

15. ID 2020 - Indent in combination with wrap text around an image not working

    In Indesign 2020, whenever I want to wrap text next to an image, but the text also has an indent the text jumps from the supposed position.
    In Indesign 2019 this did not happen. The text was wrapped nicely next to the image, the way you should expect.

    My guess what happens here, is that the indent specs are applied not the the edge of the frame, but to the edge of the text. Which corrupts the spacing between the image and the text.

    I'm working with the latest 2020 version on iMac with Catalina

    •  

    •  

    •  

    •  

    •  

    20 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    25 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue is addressed with a new option "Honor Text Indents in addition to Text Wrap" in Preferences > Composition dialog. This option is ON for new docs created in ID2023 and needs to be turned ON for docs created in older versions of InDesign when opened in ID2023.

    
    

    --

    Adobe InDesign team

16. Longtime UI spelling error "Centre"

    Why is it that for many years now the spelling of "Centre" (as in: Centre Justify) has not yet been fixed in the Windows versions of InDesign? The MacOS versions are correct.

    "Centre" is "re" when used in "Shopping Centre".
    Center is "er" when used in the middle of something, such as Alignment.

    All of your other products properly use "Center" ... but, for whatever reason, InDesign (including the latest CC 2020) for Windows has failed to fix this.

    Please keep in mind that it's fixed on the MacOS versions. Thus, it MUST be considered an inconsistency and a bug.

    Please, please, please... fix this TINY problem. It's SO easy to fix!

    Thnak-you <grin>

    Allan

    P.S. Please note that this is not the first time I have logged this bug. I did so years ago. So, I DO apologise for this duplication... but... come-on... just fix it already!

    Why is it that for many years now the spelling of "Centre" (as in: Centre Justify) has not yet been fixed in the Windows versions of InDesign? The MacOS versions are correct.

    "Centre" is "re" when used in "Shopping Centre".
    Center is "er" when used in the middle of something, such as Alignment.

    All of your other products properly use "Center" ... but, for whatever reason, InDesign (including the latest CC 2020) for Windows has failed to fix this.

    Please keep in mind that it's fixed on the MacOS versions. Thus, it MUST be considered an inconsistency and a bug.

    … more

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Closing this issue.

    —
    Adobe InDesign team

17. JavaScript not work When mounting /Volumes/users

    MacOS 環境で /Volumes/users が存在すると(サーバーに users でマウントすると）ユーザーが作成した javascript (.jsx ファイル）が動作しなくなります

    /Users/(UserName)/Library/Preferences/Adobe InDesign/Version 15.0-J/ja_JP/Scripts/Scripts Panel/(ScriptName).jsx

    が /Volumes/users フォルダにマウントしていないと正常動作するのですが /Volumes/users フォルダが存在しているとエラーのビープ音がなって何も行われないです

    /Volumes/users フォルダにマウントしていると Macintosgh HD の /Users フォルダが /Volumes/Users フォルダと見なされているようです

    Adobe Account: Complete Plan
    OS: macOS Mojave(10.14.6)
    Indesign Version: Adobe Indesign 2020 (15.0), CC 2019 (14.0.3)
    再現性：必ず、再インストールしても発生します

    •  

    •  

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Others  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

18. pdf export error

    Error Message when I try to export PDF. I'm told that I don't have access to the files. None of my links are listed as missing. See attachment. Please help!

    •  

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

19. Removable Device Warning

    I have been working with InDesign for many years and have learned to store my files on a removable device. This is because I have found them to be more stable than my computer and if the computer goes down, the data is fine. Now, I find myself getting a constant message telling me that I should not do this (which is Adobe's opinion and they are entitled to it) with a check box for me to select if I don't want to receive these messages again. Why, when I check this box, do I keep getting these messages? Sadly the chat I had with Support gave me no advice beyond "this is how application is designed to work on". Please, if you are going to offer people a check box to stop receiving notices, make this box ACTUALLY do that. Very frustrating.

    I have been working with InDesign for many years and have learned to store my files on a removable device. This is because I have found them to be more stable than my computer and if the computer goes down, the data is fine. Now, I find myself getting a constant message telling me that I should not do this (which is Adobe's opinion and they are entitled to it) with a check box for me to select if I don't want to receive these messages again. Why, when I check this box, do I keep getting these messages? Sadly… more

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

20. Indesign 2020 Crashing when deleting color swatches

    Indesign 2020 has been repeatedly crashing when a color swatch (or multiple swatches) in a document are deleted and replaced with an existing swatch. Indesign crashes the moment "ok" is pressed on the "Delete Swatches" popup.

    This has been happening since I updated to InDesign 2020, approximately 10 times in the past week, most, but not every, time that I delete swatches. This has happened in multiple documents, regardless of whether it is a single swatch or group of swatches being deleted.

    •  

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team