6987 results found

1. Creating New Hyperlink - doesn’t copy the full selected URL

   InDesign CC 13.1
   Mac OS El Capitan 10.11.6

   I discovered this lately due to client complaining about URLs not working after export to PDF.

   As per my video, I select the full URL in the text box, select New Hyperlink, and the field doesn’t populate with full URL.
   After some testing, the cut off point seems to be random and don’t happen specifically at hyphens or periods.

   Whether the URL flows to multiple lines or is on the same line, I get the same result.

   What is causing this? This is a big issue since I work on documents that have many hyperlinks that have to be generated. Thanks.

   InDesign CC 13.1
   Mac OS El Capitan 10.11.6

   I discovered this lately due to client complaining about URLs not working after export to PDF.

   As per my video, I select the full URL in the text box, select New Hyperlink, and the field doesn’t populate with full URL.
   After some testing, the cut off point seems to be random and don’t happen specifically at hyphens or periods.

   Whether the URL flows to multiple lines or is on the same line, I get the same result.

   What is causing this? This is a big issue since I work on documents that… more

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   2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   There is a max limit of 100 characters in the URL field of the Hyperlink dialog.
   Workaround: User can copy the URL to the Clipboard and paste it into the URL field when creating a Hyperlink.

   —
   Adobe InDesign team

2. table of contents bold italic

   1. Use a style for a header that converts text to bold face.

   2. Use that header style to have header text that includes some italics.

   3. In the Table of Contents pane, associate that header style with a style that is Regular type face.

   4. When updating the Table of Contents, the entry for that header will correctly have Bold text replaced with Regular text, but will leave Bold Italic text unchanged. It should replace Bold Italic text with Regular Italic text.

   5 votes

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   0 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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3. Tutorial sample files will not open

   I've got version 14.0.2
   In Turtorial, I click Get Files in order to download the files that carry the examples to be used in the tutorial. They download okay, but I can Open them (either from InDesign itself or by clicking the Explorer).
   I get a dialog box reading:

   Adobe InDesign:
   "Cannot open the file ".Applycolor.indd". Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, or the file may be open in another application."

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   0 comments  ·  Others  ·  Edit…  ·  Delete…  ·  Admin →
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4. crash launch

   I have installed the latest version of Indesign using creative cloud. I used to have CS6 installed and it was no problem then. Now when i try to launch the application it just suddenly shuts down after "starting up panels" is shown.
   No error message. Just stop launching. What to do?

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   5 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

5. disappearing images

   Images randomly disappear when I try and nudge them with the cursor keys. Very frustrating

   3 votes

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   0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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6. Indesign 14.0.1 pixellated output in export to PDF

   Indesign 14.0.1
   Export to PDF using press quality job option does not produce high quality images the way the previous version used to do and all ends up pixellated at screen resolution only. The only way I know of producing press ready files is now to "package book for print", in which case, if you select your usual press ready PDF option, the conversion definitely works.

   2 votes

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   1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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7. PDF Place only shows document - not generic PDF icon

   BUG? CC 2019. When placing a PDF file we used to get generic PREVIEW icon which was preferred. Now every "place" only shows the actual contents of the PDF document. This is in the FILE -> PLACE -> "Choose PDF" dialog window

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   0 comments  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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8. Paragraph style overrides key quick not working

   When I select a paragraph and want to keep the character styles, but override the paragraph levels styles while holding down Ctrl/Shift click, this quick key does not work. Nothing happens. It used to work for CC2017. Ctrl click works for overriding character styles though. This is a nuisance, especially when it worked before

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   1 comment  ·  Styles  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   To remove paragraph-level overrides, but preserve character-level overrides and character styles, in the Paragraph Styles panel, hold down Shift+Ctrl and click on the Clear Overrides button at the bottom of the panel.
   To remove character-level overrides, but preserve paragraph formatting overrides, hold down Ctrl as you click on the Clear Overrides button at the bottom of the Paragraph Styles panel.

   Please also see this article: https://indesignsecrets.com/5-ways-of-removing-overrides-applied-to-paragraphs.php

   Adobe InDesign team

9. missing fonts

   CC 2019 - MISSING FONT MESSAGE OPENING FILES

   InDesign files opened on pc's after upgrading to Windows ver1809 cannot load fonts - upon opening file, missing fonts error with option to substitute fonts. The same files will open correctly on Windows ver1803 pc's. These results can be duplicated on multiple pc's.

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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10. pages missing

    Entire pages are missing under the Hyperlink destination tab running v. 14.0.2 on MacBook Pro. Steps to produce - Document with over 300 pages/spreads (non-facing pages), hyperlinking a text box to a page location in the document, pulling the menu to select page number and hundreds of pages are missing.

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    0 comments  ·  Document/Pages  ·  Edit…  ·  Delete…  ·  Admin →
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11. New, based-on Object style isn't "based on"

    Take an Object Style and create a new style based on that style. When the new dialog opens with the based-on name present, it has a number of items chosen and selected, but it's not the same as the based on item.

    You could try Duplicate Object Style and then add the based on-name, but while there is no error, any change made to the based-on object does not change the new object style.

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    2 comments  ·  Styles  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Based on Style does inherit many of the properties from the Base style. And when you change those properties in the Base style, those properties get propagated to the child style.

    Adobe InDesign team

12. Input field sizes in the "Document setup" pop-up.

    The sizes of width and height input fields are different. Make them the same.

    macOS Mojave version 10.14.5
    InDesign version 14.0.2

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    0 comments  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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13. InDesigns gives me random stuff when clicking on an option

    Recently, I'm in for a surprise when trying to use InDesign. I click on a certain option, and something random pops up, for example while typing this, I'm clicking on "Window > Pages", I'm getting redirected to Adobe website to buy InDesign (note, I already bought the license). Clicking again, redirected to another InDesign file, clicking another time, now I get my Table Style, basically I get everything except the Pages.

    It's always a surprise what I get and I don't know how to get rid of this issue once and for all. This is the case for every option. Sometimes something random happens, something nothing happens. All my tools seems to work normally, so there's that.

    This is the third time that it happened to me. Closing and reopening Indesign seems to work, although that's not really something that I want to do all the time, but it's necessary since this pretty much breaks the whole program.
    I don't know what causes this, leaving InDesign open for the night, maybe? I have no clue.

    I was working on some stuff for work yesterday, the InDesign files are stored on a server. However when going home, I didn't close the InDesign files, but I did get disconnected from the server, now I'm back at work connected with the server, InDesign still open. Not sure if this is relevant, I honestly wouldn't know why InDesign is acting so weird. If I had to give a timestamp on it, I would say it first happened a month ago? Might be little more or less.

    I've inserted a screenrecording. Sometimes nothing happens, sometimes I get something random (which seems to be most of the case from my experience).

    InDesign: 14.0.1

    Recently, I'm in for a surprise when trying to use InDesign. I click on a certain option, and something random pops up, for example while typing this, I'm clicking on "Window > Pages", I'm getting redirected to Adobe website to buy InDesign (note, I already bought the license). Clicking again, redirected to another InDesign file, clicking another time, now I get my Table Style, basically I get everything except the Pages.

    It's always a surprise what I get and I don't know how to get rid of this issue once and for all. This is the case for every option.… more

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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14. InDesign CC 2018/High Sierra - Cannot package files

    Since updating to High Sierra I am not able to package files. The error message is simply "Unable to package the document. InDesign cannot access '(file name'.indd).

    I am using InDesign CC 13.0.1 on macOS High Sierra 10.13.1

    Don't know if this is of any use or not, but also if I try using my bulk packaging script, the error I get is "undefined is not an object (line 186)

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    65 votes

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    107 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,
    The issue has been fixed with Apple’s MacOS High Sierra 10.13.4 Beta (17E139).

    You can try out the fix by updating your machine to the beta update from Apple.
    Let us know if the issue is fixed for you after aforementioned High Sierra beta update.

    Thanks,
    Abhinav Kaushik
    InDesign Team

15. ^t

    In InDesign, when I use the ^t shortcut to get the type control panel, I lock up and then have to go to Task Manager and close InDesign. (InDesign 14.0.1 x64, Windows 10 Enterprise Version: 1803)

    2 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

16. Can't move multiple objects after 14.0.1 of Indesign. And it's sloooowww!

    Trying to move multiple objects, mostly boxes of type. One or several items does not move although selected. Upon undo and trying to move again, other objects doesn't move. And it has gotten so slow but that might be after Mojave 10.14.3 and not Adobe :)

    3 votes

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    2 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    If possible please can you share a sample document along with a video showing the issue at amaarora@adobe.com ?

    Thanks

17. Swatches panel locked in Adobe InDesign CC 2017 Win 10

    When editing colours into the swatches panel, the entire panel will be blocked, the colours greyed-out. After having deleted the cache it's OK for a moment, but the problem re-appears regularly. In the specification panel the colours can be nevertheless selected. Who knows the solution to this problem?

    1 vote

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    0 comments  ·  Colors/Swatches  ·  Edit…  ·  Delete…  ·  Admin →
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18. Indesign CC2019 (oct) - "Do you want to save changes to "-/*TempScratchDocument*/-" on close

    Indesign 14.0.1 x64, german, Windows8 as "Admin"

    On closing Indesign with its "×" button, a dialog popped up asking:

    Do i wanna save changes to "-/TempScratchDocument/-", Yes | No | Cancel.

    This is the first time i have this error. I can not recreate it. Prior to the error i did: made some changes to an open documents spellchecking and hyphenisation settings. I also edited a paragraph format in the doc to use Duden instead of Proximity as Spellchecking/Hyphenisation. I let it re-calculate the flow of the document and saved the document. I closed the doc ument and made changes to indesign default Spellchecking and Hyphenisation settings, setting German to "Duden" and "Duden (Press)" as defaults. I then wanted to close Indesign, when the dialog popped up.

    It was NOT a crash, just this weird Dialog.

    See screenshot attached.

    Indesign 14.0.1 x64, german, Windows8 as "Admin"

    On closing Indesign with its "×" button, a dialog popped up asking:

    Do i wanna save changes to "-/TempScratchDocument/-", Yes | No | Cancel.

    This is the first time i have this error. I can not recreate it. Prior to the error i did: made some changes to an open documents spellchecking and hyphenisation settings. I also edited a paragraph format in the doc to use Duden instead of Proximity as Spellchecking/Hyphenisation. I let it re-calculate the flow of the document and saved the document. I closed the doc ument and… more

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    5 comments  ·  Others  ·  Delete…  ·  Admin →
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19. Loading icon animation

    The spinning icon dots are off-centred and rotate awkwardly. It's only visible briefly, but looks clumsy in a premium app.

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    2 votes

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    1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Based on user response, closing this one.

    Adobe InDesign team

20. Indesign CC2018 crashes on Cmd-V

    I'm working on my masters and using a Split Window to copy and paste text from the same document into a list of references. Cmd-V crashes Indesign. With no warning, or hang, it literally shows me the desktop, no save, nothing. Thankfully auto recover sorts it out, but this is something Adobe needs to look at. I can't tell if there is anything special about the text other than it was a web link and had a paragraph style.

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    5 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team