Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
7087 results found
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storing files on desktop
Not an idea, but a problem...InDesign support is telling me that I need to store my customer's book (a catalog) on my desktop AND all the associated images...that's impossible...there are over 1300 images in this 180 page book.
ID crashed three consecutive times today trying to open the book to change the dates which appear on the master pages...I'm using the most updated version of creative cloud in a windows 10 environment...
Any ideas of how to fix this? InDesign seems like a very unstable software to have come from a premier (and premium) software company like Adobe.1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
hyperlinks missing or corrupt when opening CC2017 documents into CC2019
InDesign files opened from CC2017 (They were on our backup server from a job 3 years ago) using InDesign 14.0.2 x64 on Win10 64bit (CC2019) -
They open fine without any issue except the hyperlinks - they are all broken/corrupt. When doubleclicking on one, it is effectively blank, as if I were making a new one.
I tried saving as .idml and reloading, but it was still the same. How can I get these hyperlinks back to normal? Do I have to reinstall CC2017 again (is that even possible?).
Any help greatly appreciated2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it) as it is more robust.
If you still face this issue even after updating to the latest version of InDesign, start a new thread by adding all the relevant details.
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
Keyboard shortcuts to change case not working on Windows
Keyboard shortcuts to change case of lines of text is no longer working. Apart from Alt-T to get up the text menu, I'm now having to use the mouse to select the further options to change to Title case. The sequence Alt-T-E-T, no longer works. As I frequently have many entries which need unifying each time I use it, this once useful feature is sorely missing. Please can you fix it Adobe?
4 votesThank you for reporting the issue.
We are currently reviewing it.-InDesign team
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Image catalog script - For creating Contact Sheets
Under Scripts, my image catalog script does not complete the place command to create an image catalog for me. When bug is worked out, I would also like an option to number each image, instead of only placing file names.
To recreate: Create new document, letter size. Open scripts, and run Imagecatalog.applescript. Set rows and columns( doesn't matter, also doesn't matter if labels is checked or unchecked) . Page will populate rectangle boxes, but not graphic frames nor insert images.
Indesign CC.1 vote -
"Use Typographer's Quotes" is off by default. Is this a cruel joke?
And this setting seems to automatically reset to "off" arbitrarily. I cannot count how many times I have had to toggle it back on.
1 vote -
master page
The header items of my master pages are not always exporting. The top image is form the PDF. The bottom image is from the InDesign file. Notice how the gray rule is missing from the PDF. Sometimes the rule is missing from the left hand pages, sometimes it's on the right-hand pages.
The affected master pages were child master pages, and I was able to get around this issue by detaching the rule from the parent master page, and making it standalone on the child master page. Has anyone else experienced this issue? This appears to be a very recent…
1 votePlease provide more information to santalwa@adobe.com –
• Reproducible Steps – What were you doing when you encountered the issue in InDesign?
• Error snapshot or video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
• Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?Adobe InDesign Team
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Cannot save cross-reference format with delimiter set to "false"
When creating a cross-reference format to control the appearance of a cross reference, using the <fullPara delim="" includeDelim="false"/> format refuses to save the includeDelim="false" component in the format. It will save a value of "true" but after entering false and choosing save, upon editing the reference format, the includeDelim="false" property is gone.
5 votes -
Search tool not showing up
When I go to help in order to search it doesn't let me. The search tool is not there.
3 votes -
sign out
Trying to sign out of my personal account and log into the agency account. When I click "sign out" a window pops up and then disappears. I don't get signed out. I cleared cookies and signed out on web- no dice. Think I have to delete and reinstall software just to sign into a different login...
1 vote -
Tabs in Arabic text move weight declaration to the wrong place
When placing an Arabic weight statement (e.g. "13g") followed by a tab and a percentage (e.g. "19%"), the weight declaration ("g" or "mg") moves to the percentage when exporting to pdf. Only when setting PDFX/1a:2001 is selected the output is correct. But this setting removes all layers and flattens transparencies so it's not very useful.
A workaround is to place a space after the tab (so on the left side since this is a right to left language).
See screen shot in attachment. On top = InDesign file, bottom = pdf created from this file using PDFX/4. The top line…3 votesThanks for reporting the issue. We are looking into it
-Aman
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I am following online directions for changing my default font, but it keeps going back to Minion Pro..
Fix the bug or tell me what I'm doing wrong.
1 vote -
Corrupt/pixelated cursor Issue in InDesign on MacOS High Sierra
In InDesign is a Problem with the Cursor on iOS Hight Sierra Beta Version 10.13 (17A315i). I Attached a short Video file. It is better as the describe when you what I means. Thank you.
324 votesThank you everyone for your continued patience! Apple just released the macOS High Sierra 10.13 Supplemental Update. This will fix the cursor issue with InDesign on macOS High Sierra. Please go to the App Store to update.
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No longer shows hidden characters for one particular document.
I just updated to InDesign 14.0.2 x64 on Windows 7.
The option Type > Show Hidden Characters no longer works for this document.
It does not show newlines, paragraph marks, etc.
This document has one pages at 2.5" x 5" size, with only text.1 voteHi,
Please confirm if toggling the View→Screen Mode from Preview to Normal, shows up the hidden charactersThanks
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Align toolbar: "Use Spacing" is greyed out
Version: Adobe InDesign cc 2019 (v 14.0)
Steps to reproduce:
I'm not sure how to reproduce it. After some minutes of working, the checkbox for "Use Spacing" in toolbar Align/Distribute Spacing is greyed out and inactive. Not sure when it happens or what makes it happen.
But: in the Properties toolbar, "Use Spacing" is not greyed out and it is working normal, as seen in the attached picture. If I click the checkbox in the Properties toolbar, then the checkbox in the Align toolbar is activated and not greyed out anymore.Expected result:
"Use Spacing" in Align toolbar should not…14 votesThe fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.If you face any problems with the new update, do let us know in the comments.
https://helpx.adobe.com/indesign/kb/fixed-issues.html -
custom ruler increments not used in object dimensions
InDesign 14.0.2 (MacOS)
Right-click on ruler (e.g., vertical ruler on left)
set units to custom (e.g., 14 points)
select object on pageexpected result: The dimensions (like the height field) should be in custom units
actual result: The dimensions are shown in points1 vote -
Macintosh InDesign V14.0.2. Freezes everytime I open it. Mojave operating system.
I can't use InDesign as it freezes everytime I open it. I have a brand new Mac Mini with Mojave. I have removed 14.0.2 and am loading an older version that actually worked - 13.1. Please let me know when 14.0.2 is working.
1 vote -
Accessibility Checker fails Radio buttons and checkboxes in Adobe Acrobat
Accessibility Checker fails:
Check boxes (Tagged form fields - Failed)
Radio buttons (Tagged annotations - Failed)
InDesign copy changes, Acrobat Reading order missing tags.Using MacOS High Sierra V 10.13.6.
Previous files, InDesign 2018 Export Adobe PDF Interactive Passed the checker.
Duplicate the pdf and rerun the checker and it passes.Same file open in newer version InDesign 2019 Export Adobe PDF Interactive fails. This tells me the problem is with Indesign 2019.
This is happening with all my files. If I take a new Indesign file with no interactive functions and create them in InDesign 2019 everything passes.
Indesign…
2 votes -
XSL used to export XML, replace function causing issues
Here’s the issue: in the process of exporting XML using XSL, extended characters (like fancy quotes and em-dashes) are being replaced incorrectly. Basically, while replacing the character with it's corresponding HTML entity, the character plus two more characters get replaced.
The problem is caused by a difference between the way Adobe is handling XSL in older versions 2014 vs. 2018 or newer. Attached you will find an example export of the 2014 export and the 2018 export using the exact same XSL. Notice that in the 2018 TWO characters after every special character are getting replaced. I have also attached…
1 vote -
Adobe Fonts wont load
Hello,
While creating a document I was trying to discover a new font. I clicked Fonts > Find More and where a list of adobe fonts usually pops up, I got nothing. I tried creating a new text box, signing in and out of adobe, and closing / opening the document.
Attached please find a screen grab of the issue.
I'd love an assist if possible.
7 votes -
Clicking on bookmark in bookmark panel resizes view
When you double-click on a bookmark in the Bookmarks Panel to go there, the view resizes to a random zoom. (Random as far as I can tell, anyway, there is probably a reason for the zoom level deep in the code).
Not sure if this is a bug or a feature request, but navigating a long document via the Bookmarks Panel would be much more useful if the view stayed at the same zoom level.
See: https://forums.adobe.com/thread/2630317
Thank you.
1 vote
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