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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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6986 results found

  1. Menu Items Opens Webpage to Buy InDesign

    Indesign CC 2019
    Multiple clicks on menu items with the same results.
    When clicking on menu items the menu item should appear.
    When clicking on Type>Tabs, About InDesign opens a webpage (see attached) to buy Indesign. Each menu item goes to the same webpage. First time I have had this happen.

    2 votes

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  2. Critical : can't sync fonts from Adobe

    Critical : can't sync fonts from Adobe :

    Hello, just like this guy below :

    Help! Unable to activate fonts InDesign 2019

    I can't sync fonts on indesign from Adobe Fonts. Nothing works. Tried everything.

    Tried syncing them from the Adobe Font website, tried in Indesign, uninstalled all indesign versions, restarted preferences, uninstalled adobe cloud.

    tried everything,

    Deactivating fonts on adobe font website, reactivating them. Doing the same in the cloud app. No fix.

    FONTS HAVING ISSUES : Source Sans pro, Open Sans, League Gothic, Fire Sans , Fire Sans 2.

    The error message is : "unable to sync one…

    5 votes

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    5 comments  ·  Others  ·  Admin →
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    We’ve seen this issue happen when you have the same Font already installed on your machine.

    So you may try going to where your Fonts are installed on Windows machine – (Control panel > Fonts) and uninstall/remove the Fonts that you are unable to Sync from Adobe Fonts.

    Hopefully, the problem should get resolved.

    Adobe InDesign team

  3. 1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  4. Inaccessible URL Link in preflight panel

    Inaccessible URL link option in Preflight panel is not working after implementing Adobe CC version. It was working in CS5 but in all CC version still CC 2019 is not working.

    For Digital purpose we need this option. I attached screen shot for your reference

    In the attached screen shot there is one dead link it shows red color in Hyperlink window, but the indesign preflight panel shows No Error. If its working properly mean it need to be show error

    Thanks

    2 votes

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    0 comments  ·  Others  ·  Admin →
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  5. Shortcuts and keyboard keys stop working.

    CC2018, Windows 10, latest update as of 01/18/18, x64 system with 12GB RAM. I often have to close and reopen documents or InDesign itself for shortcuts and some keys to work. There does not seem to be a common cause or specific file(s) that sets it off and it may or may not happen to all open documents if more than one is open. Generally closing the document and reopening it helps, but there have been times where I have to restart the program for anything to work. The issue includes any shortcuts and sometimes keys such as the arrow…

    32 votes

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    The issue has been fixed in the latest release of InDesign – InDesign 2021.
    Please update to this new version of InDesign to get the fix.


    Adobe InDesign team

  6. Endnotes in text flow - Not on a separate page

    Import endnotes as plain text in the text flow. NOT on a separate page! How hard is this to understand? I groom text in one document and then copy and paste the magazine article/book chapter into another Indesign file. I can't do this if you put the endnotes in a separate text flow. It's really terrible! Dynamic notes has just been a complete failure!

    2 votes

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  7. Can't drag objects

    I am unable to drag objects/textbox/etc in InDesign. I can resize using corner handles but I'm unable to click and drag object to desired location I've uninstalled, reinstalled, shutdown, restarted, cleared all settings, etc and nothing seems to work. I have never encountered this issue in all my years of using InDesign. Please help!

    74 votes

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    248 comments  ·  Others  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    We thank you for your patience all this while.

    Addressing this problem has been tricky for us given the random nature of the issue.
    Determined to resolve the issue, we had launched our investigation into the matter to identify the root cause and fix it.

    Many of you must have received email from us seeking more details about the issue.

    We have concluded our investigation and came up with the below mentioned finding:

    It was found that, most of the times, users were trying to drag an empty polygon which was leading the confusion because the legacy behaviour of InDesign allows dragging of polygon only from its edges or the centre most point.
    If the user tries to drag it from any other position, the object cannot be moved.

    We have tried to improve the user experience in this regard. You can try the same in InDesign’s latest…

  8. export

    When exporting a PDF, the progress bar has two frames reversed. As the progress bar moves downwards, it goes from leaving the four bottom lines filled, to the bottom three, bottom two, then an empty bar, then one bar filled. Those last two frames are out of order.

    InDesign CC 2019 v14.0

    1 vote

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    0 comments  ·  UI/UI Scaling  ·  Admin →
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  9. Export to Fixed Layout EPUB - Poor Image Quality

    I am currently working on a graphic novel project that I am planning on submitting to apple books as an epub file. The files were created in adobe illustrator and subsequently, linked into adobe indesign to create the final published product. I have noticed that the image quality when exported to epub is far inferior to when that same file is exported to a pdf file. That is regardless of the alterations that you make to PPI or other options (such as altering between PNG, JPG and other file formats) prior to exporting to epub. I have adjusted the PPI…

    1 vote

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  10. No Font Spacing Between Words in InDesign 2019 14.0.x-2 on Mojave 10.14.x-4, Works fine in InDesign 2014 (v10.0.70) on Yosemite (10.10.5)

    Posted it here too: https://forums.adobe.com/message/11049072#11049072

    So, we've had this issue on our new MacBook Pro running macOS Mojave v10.14.4 ever since last year in August when we were on High Sierra (what came with the Mac).

    Basically, InDesign is unusable with Gujarati Sangam MN on the 2019 version but on 2014 (v10.0.0.70) version on my old Mac (OS X Yosemite, v10.10.5) it works fine.

    What's causing this issue?

    We've tried the following:

    • Contacted Adobe & Apple support: Apple said to contact Adobe, Adobe was unhelpful, they suggested we look up if the font was installed it it is on the…

    2 votes

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  11. Fonts menu selection doesn't work well (it skips some fonts randomly)

    On a 2011 27" iMac 3,1 Ghz with SSD drive, with the last High Sierra and InDesign CC 2019 (14.0.2) versions, the fonts selection menu doesn't work well. Please see attached video. This is really annoying because it seems to happen randomly. Thanks for your help. Regards.

    1 vote

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    1 comment  ·  Text/Story/Table  ·  Admin →
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  12. full swatch list not displaying bug

    In the first image, the scroll bar is all the way to the bottom, but it's not showing the rest of the list, when I expand the box (image 2) it displays them... please help/fix?

    IndesignCC 13.1 osx high sierra.

    8 votes

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    Thank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:

    1. Does it happen with the latest InDesign version 14.0.1 ?
    2. Is it document specific or happens with all the documents?
    3. Does it happen with Swatches panel only or all other panels while expanding ?
    4. Have you added any extra swatches or it happens with the default swatches ?
    5. Please specify your Platform, OS version and InDesign version.

    A short video depicting the issue will be very helpful.

  13. properties panel tab order for changing document size

    In the properties panel, please change the tab order for document size/number of pages.

    When typing new dimensions for a document I would expect to type the new width for the layout and press tab to then type the new height for the layout, instead, tab takes you to number of pages!

    Madness!!!

    The number of times I have gone to resize a document and changed the width to a new measurement and then added 594 new pages instead of altering the new height to 594mm.

    1 vote

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  14. Programs hangs after having selected a text and then opening the font drop down list.

    After having selected some text and then opening the drop down font menu, the program starts doing an infinte number of calculations and never stops (the CPU core being used is maxed and remains like that).

    FFS hire someone who can fix it.. its been ages.

    1 vote

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  15. Bug: Mac AppleScript change text returns replacement except last character

    Search ("find what") and replace ("change to") does not return the expected results when replacing text. It truncates the replacement by one character.

    Steps to reproduce
    1. Create a new InDesign file (see attached test.indd)
    2. Create a text box
    3. Add text in the text box including the word "test"
    4. Run the following script (see attached) test.scpt
    5. Expected the return results to be "foo" but it returns "fo"

    tell application "Adobe InDesign CC 2019"
    set find text preferences to nothing
    set change text preferences to nothing
    set properties of find text preferences to {find what:"test"}
    set properties…

    1 vote

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  16. Can't open .idap files

    We can package .icap files and send them to the proofreader, but when we get the .idap files back we can't open them. We get the error "The selected package file requires an InDesign document “^1” that cannot be found."

    Others seem to be having the same issue here: https://forums.adobe.com/thread/2551100
    The plugin listed in that forum thread does not fix the problem either.

    The problem started when our team updated to CC 2019... had no problems until the update. We're on Apple's Mojave OS and 2019 InDesign.

    3 votes

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    2 comments  ·  Others  ·  Admin →
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  17. Edges of images not showing

    Edges of images (usually around a few mm) are randomly not showing in various documents, I have to nudge the image to make it appear - switching between display performance modes sometimes makes it display correctly, sometimes not. This has only been the case since the 2019 update.

    3 votes

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  18. Drop Cap/Nested Style Broken in InDesign CC 2019

    Since upgrading to InDesign CC 2019, when I edit a paragraph that has a nested style applied to the first line, the entire paragraph takes on the nested style. The paragraph behaves normally until I edit it. Unfortunately, but unsurprisingly, the behavior is inconsistent. If I copy and paste the text into a new text box, the behavior does not occur, but if I link the existing text to that new box, it continues to happen.

    3 votes

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  19. Properties window not staying in custom workspace

    Every time I open Indesign (14.0.1) my custom workspace loads, however, since adding the new 'properties' window to this workspace, the properties panel does not load with the custom, saved workspace. Instead I have to open it separately each time from the Window menu.

    3 votes

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    0 comments  ·  Others  ·  Admin →
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  20. 148 votes

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    We're happy to announce that the fix for this issue is now available in the latest update of InDesign - version 17.2 that is available to download from Creative Cloud Desktop application.


    Please update to this latest InDesign version to get the fix.

    --

    Adobe InDesign team

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