7605 results found

1. freeze

   1. ID version 14.0.3.
   2. I launch ID.
   3. Buttons should normally be clickable
   4. However, ID freezes after appr. 1 second and nothing is remotely clickable. Only way to close the program is by shutting it down via taks manager
   5. ----
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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

2. rotating arrows for image not showing

   When selecting an image inside a frame using the A shortcut, or the white arrow, the rotating arrows (that should appear when hovering over the corners of that image) don't show up. It works fine when using the Content Grabber and the black arrow.

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   0 comments  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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3. [ID-4217048]Bad optical kerning for superscript "4"

   When a superscript "4" follows a closing smart quotation mark, optical kerning is set to -60 or -70 depending on font. This is too close (basically a crash).

   This is annoying for books with lots of endnotes, where superscript numbers usually follow quotation marks.

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue
   We are reviewing it

   -InDesign Team

4. Indesign creates blank pages

   While I type, in some pages, Indesign moves the text to next page, and creates a blank page. With each letter I type the texts keeps moving on from page to page. I live this in several documents with different layouts.

   The version I'm using is 15.0.1, win 10 x64

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   0 comments  ·  Document/Pages  ·  Edit…  ·  Delete…  ·  Admin →
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5. Ghost text

   When I select all the text, the text that appears on the screen is not the one that really exists on that page. I place the cursor in a random place, press a letter and the vision of the true text appears. Then I delete the letter that I have previously put.

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   0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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6. Font variant not working since Catalina upgrade

   I have an issue/bug that is causing significant workflow issues and stress, and I have brought this up with support, as well as with the font foundry, for months without resolution.

   A font variant that I have used regularly (as part of a corporate identity) has disappeared from the font drop down list after I upgraded to macOS Catalina. This issue is happening in all the latest versions of Adobe products (Illustrator, Photoshop and InDesign.) Only ONE variant is missing -- 'Folio Bk BT - Book'. 'Folio Bk BT - Bold', as well as another similar font 'Folio Lt BT - Light' and 'Light Italics' all work normally. Only the Book variant doesn't show up. The font was working perfectly before the Catalina upgrade. It shows up on macOS Font Book, and works normally on all other apps including Microsoft Office. This is a bug across 2 computers I use, and both happened after the OS upgrade.

   I have spent significant time speaking to the font provider troubleshooting (Fonts.com) and we have concluded it is a bug with Adobe products. Because it is the main font I use for all my documents, it is making my life very difficult. It was working perfectly before. I've done all the possible troubleshooting. Font is validated with no problems found. Is there someone I can talk to directly about this?

   I have an issue/bug that is causing significant workflow issues and stress, and I have brought this up with support, as well as with the font foundry, for months without resolution.

   A font variant that I have used regularly (as part of a corporate identity) has disappeared from the font drop down list after I upgraded to macOS Catalina. This issue is happening in all the latest versions of Adobe products (Illustrator, Photoshop and InDesign.) Only ONE variant is missing -- 'Folio Bk BT - Book'. 'Folio Bk BT - Bold', as well as another similar font 'Folio Lt BT… more

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   0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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7. Align the Arabic text dots

   In Arabic
   When more than one line of dots
   The text is not aligned correctly

   Previous versions do not have this problem

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   1 vote

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   1 comment  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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8. Shortcut for duplicate in InDesign doesn't work on MacBook Pro

   The keyboard shortcut for Duplicate (option+command+shift+D) in Indesign 14.0.1 doesn't work on my MacBook Pro (OSX 10.14.3).
   The work around is to either Alt+Drag or to select the item, select the Edit Menu and then hit the shortcut.

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   10 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Thanks for reporting this issue. We’re currently reviewing this.

   —
   Adobe InDesign team

9. Indesign crashes with 0xc0000005 executing a script that works with tables

   Hi all,

   I have a extend script that works with tables. It always works fine executed in Extend Script Toolkit, but when I want to rise it from Adobe Indesign, it always make the aplication to crash with an 0xc0000005 error. Not always crashes at the same line and not always crashes in the same table. Simply a random number of tables in the document are procesed, but always crashes before finish.

   Indesign version: CS6 8.0 version (I also have tried with a trial 2019 version and also crashes!!).

   OS: Windows 7 64b

   We are totally desperated. Please, help!!

   Thanks a lot!!

   Hi all,

   I have a extend script that works with tables. It always works fine executed in Extend Script Toolkit, but when I want to rise it from Adobe Indesign, it always make the aplication to crash with an 0xc0000005 error. Not always crashes at the same line and not always crashes in the same table. Simply a random number of tables in the document are procesed, but always crashes before finish.

   Indesign version: CS6 8.0 version (I also have tried with a trial 2019 version and also crashes!!).

   OS: Windows 7 64b

   We are totally desperated. Please, help!!

   Thanks… more

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

10. Alt key modifier keeps toolbar active after use when zooming in using scroll wheel

    Not sure when this started happening, I only know that it's started irritating the heck out of me quite recently. I'm on Win 10 using InDesign 14.0.2

    Whenever I alt+scroll using the mouse wheel to zoom in/out, InDesign switches focus to the toolbar so that the next keyboard press will enact the menu.

    It becomes an issue when for example zooming into an active text box, if you need to type F, E, L, T, O, A, V, W, or H, after using alt+scroll you end up bringing up the View menu as soon as you hit the V key.

    Another sequence could be, select rectangle tool, draw shape, zoom into check alignment (alt+scroll), tap V to switch back to selection tool to adjust size. DOH! there's that view menu again!

    Super frustrating guys!

    Not sure when this started happening, I only know that it's started irritating the heck out of me quite recently. I'm on Win 10 using InDesign 14.0.2

    Whenever I alt+scroll using the mouse wheel to zoom in/out, InDesign switches focus to the toolbar so that the next keyboard press will enact the menu.

    It becomes an issue when for example zooming into an active text box, if you need to type F, E, L, T, O, A, V, W, or H, after using alt+scroll you end up bringing up the View menu as soon as you hit the V key.

    … more

    10 votes

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    6 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    As per our understanding the issue is as follows:
    Launch InDesign.
    1. Press alt+scroll using the mouse wheel to zoom in/out.
    2. InDesign switches focus to the menu-bar so that the next keyboard press will enact the menu shortcut.
    3. Type F, E, L, or T after using alt+scroll

    Result:
    Menu entry is opened from the control strip (example View menu as soon as you hit the V key).

    Expected:
    Key press should select the suitable tool denoted by that key

    This has been the behavior since quite long and does not look like a break in behavior.
    Please can you confirm?

    Thanks

11. In a pixel-dimensioned InDesign document the pixels are always magnetic. There is no option like in Illustrator to deselect 'magnetic pixels

    In all version of InDesign, as far as I can remember, pixel dimensioned documents have magnetic pixels. In Illustrator there is an option to deselect magnetic pixels. In InDesign it fails. At least, I think. And the technical assistant from Adobe thinks so.
    For instance: if you try to draw a rectangle 3.4 x 4.2 pixels, you can not.

    1 vote

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12. BUG REPORT - WINDOWS - STORY EDITOR

    The decimal point on the number keypad does not register while in Story Editor.

    This bug has been present since 2017 and STILL has not been addressed. I reported it then but I don't see my report here in this forum. I was using Windows 7 at that time.

    InDesign CC ver 15.01 x64
    Want to enter 139.99 while in Story Editor
    Result is 13999

    Windows 10 x64

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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13. Email Hyperlinks Not Responding in Published Online File

    I have a document that contains some email hyperlinks throughout it. I set up the hyperlinks with the link to "email" option, and then the address as the destination. Creating a "mailto:xyz@xyz.com" link.

    After publishing online, when the links are clicked on, it takes the page to a "could not connect" page and does not respond correctly. BUT all email links work completely fine when copied and pasted, right click and opened up in a new tab, when clicking directly from an exported PDF, when clicking from the downloaded PDF from the published online document, etc. It's only from the direct link/web version of the published online.

    When you hover over it, the link in the bottom left shows displays "mailto:xyz40%xyz.com". Showing 40% instead of the @. I have read other forums and articles discussing this and saying that is a glitch in Adobe that can potentially cause problems at times. Which may be the root of my problem, may not be.

    I have also read about the workaround of this and I have tried changing my hyperlink from a link to "email" to an "URL" link, with the "mailto:" as the URL. That does eliminate the 40% mumbo jumbo I see in the bottom left, but the same problem occurs. Link does not work when clicking directly online from published version. Works fine all other ways. It's odd and very frustrating.

    I'm using a completed updated version of InDesign CC 2019.

    I have a document that contains some email hyperlinks throughout it. I set up the hyperlinks with the link to "email" option, and then the address as the destination. Creating a "mailto:xyz@xyz.com" link.

    After publishing online, when the links are clicked on, it takes the page to a "could not connect" page and does not respond correctly. BUT all email links work completely fine when copied and pasted, right click and opened up in a new tab, when clicking directly from an exported PDF, when clicking from the downloaded PDF from the published online document, etc. It's only… more

    8 votes

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    0 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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14. indesign 2020 vignette issue

    Vignettes created in the new indesign 2020, then exported to PDF and opened in illustrator disappear!

    Have tested with different macs and operators. All get the same result

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    1 comment  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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15. Adjust Layout cuts off images

    When using adjust layout, no matter what setting are used and even when images all have "auto-fit" checked, the adjust layout function cuts off many images instead of resizing them with the frame.

    2 votes

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    0 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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16. Indesign color separations preview does not work correctly

    The preview goes haywire when I turn separations on and off in InDesign. See screengrabs. Is there a workaround? I have ben unable to find one so far - are Adobe just choosing to ignore this issue?

    • iMac Reina 5k, 27in, 2017
    • Mac OS 10.14.5
    • InDesign 14.0.2

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    5 comments  ·  Others  ·  Delete…  ·  Admin →
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17. "Option - Click' to resize page

    Version 15.0.1 Indesign 2020

    When resizing the page, the 'shortcut' of 'Option - Click' to resize the page is now not working. It now just springs back to the size it was.

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    0 comments  ·  Document/Pages  ·  Edit…  ·  Delete…  ·  Admin →
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18. Dynamic Spelling not working with Case Sensitive words

    InDesign version 2020 15.0.1

    We researched how to use Dynamic Spelling to pick up words that should have Title Case, but are lowercase in the document, followed their steps and the result doesn't work.
    The words we added in the dictionary with Capital letters, don't get highlighted with dynamic spelling.
    Also when we add our own dictionary, InDesign defaults back to User Dictionary.

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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19. InDesign 2020:

    Does not link to the LINKS folder on reboot

    2 votes

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20. Warnhinweis "Dokument wurde außerhalb des Buches bearbeitet"

    Wird eine Buchdatei bearbeitet und geschlossen ohne das das Fenster Buch geöffnet ist, wird das Dokument mit dem Warnhinweis "Dokument wurde außerhalb des Buches bearbeitet" markiert.
    Dieser Fehler tritt nicht auf, wenn das Fenster Buch beim Schließen oder Speichern geöffnet bzw. angezeigt wird.
    Es ist kein Grund für dieses Verhalten zu erkennen. In den letzten ID Versionen trat dieser Effekt nicht auf.

    8 votes

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    3 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We will review it.

    -InDesign Team