Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)

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  1. InDesign in Windows ALWAYS forgets app size and position!

    This has been a persistent pain for many YEARS. Everyone knows that an app should open to the last position and size. That's what the double-box icon is for in the upper right corner of the window border. Every single application in WIndows honors this "requirement" for Windows conformance.

    InDesign forces Windows users to reposition and resize the program every single time it is opened. This becomes a tremendous nuisance, and in any other program would be considered incomplete and unprofessional. PLEASE, for all the users who don't know how to report this bug, and for those of us who…

    15 votes
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    18 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  2. Imported PDF comments not accurate

    1. ID 14 Mac
    2. Import PDF comments from file, including strikethroughs, replaced text, comments
    3. Some edits NOT SHOWN in ID file, though clearly present when PDF is viewed in Acrobat
    4. Faithful transfer of all edits to ID file
    (note non-transferred strikethrough of Highlights of Baltics in bottom quarter of screendump)

    23 votes
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    6 comments  ·  PDF Comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Indesign Crashes Every time I Attempt to Change the Font With Arrow Keys

    This just started happening this week. Every time I highlight my text, click on the font box, and attempt to cycle through fonts with my up and down arrow keys, Indesign freezes until I have to force it to quit.

    5 votes
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    14 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  4. BUG Keypress doesn´t respond

    With updating to 13.1 March 2018 Update: When you type to a text frame you have to do it twice before the character appears in the frame. I have this problem on two Windows 10 machines...

    97 votes
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    95 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  5. InDesign crashes on launch in "PlugPlugOwl.dll"

    InDesign 2019 doesn't open after the first loading box on startup. I downloaded 2018, 2017 and 2015. 2015 is the only one that works at the moment but the others have the same issue.
    My computers processor is Intel Pentium 1.5 GHz
    I've attached the crash report.

    4 votes
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    9 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  6. Color Settings Not Sticking

    Upon updating to InDesign 2019 (14.0) my color settings are no longer retained.

    As soon as I quit the app and restart the color settings go back to "Emulate Adobe InDesign 2.0 CMS Off"

    I have reinstalled the app.
    I have wiped all settings.
    I have cleared the Adobe Color Cache folder.

    17 votes
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    16 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  7. InDesign slow opening, saving, exporting files

    InDesign taking up to 5 minutes to open a file. The file is a one-page document. Two minutes of nothing, then 2 minutes of a blue status bar, then another minute watching the tiny status bar on the application icon in the doc. Once the file is "open" it isn't visible until I toggle back and forth between InDesign and another application. Saving, even after changing only one text character, takes 55 seconds. Exporting a 30 page document to PDF took 20 minutes.

    31 votes
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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Please provide below mentioned data as much as possible. This will help us find root cause of the issue and make InDesign’s performance experience better.

    1. InDesign Version being used (Please mention InDesign version- e.g. 14.0.2 build, you can check this from “About InDesign..” menu.)
    2. Same issue was being observed in earlier version of InDesign?
    3. Please share a packaged document for analysis at sharewithID@adobe.com .
    4. Which area OR feature where slowness is being observed(e.g. typing, export, movement etc.)
    5. Any Known steps(Step that led to slowness)
    6. Platform detail(Using Windows/Mac e.g. Windows10, Mac10.12.1)
    7. Machines Configuration (details like RAM, CPU etc.)
    8. Video recording(Please provide the screen recording showing slowness )
    9. Workspace file
    (Please do share workspace file corresponding to your workspace. Workspace files are present at)
    MAC: “/Users/[USERNAME]/Library/Preferences/Adobe InDesign/Version [Number]/[Your Locale]/Workspaces/”
    Win: “C:\Users\[USERNAME]\AppData\Roaming\Adobe\InDesign\Version [Number]\[Your Locale]\Workspaces\”
    10. Any other extra…

  8. Weight remains on text when exported to pdf even if changed to zero.

    I am using InDesign CC 2019 14.01 x64.

    Once a stroke weight has been added, if you then change the stroke weight back to zero, then when you export to pdf the pdf will have a stroke weight added to the text, even though the indesign document looks correct. It may not have the original amount of weight that was added, but it will definitely have what looks to be around a .2 weight added.

    However, if you were to start a new document, then add stroke weight, then click edit - undo stroke weight, then it would export to…

    4 votes
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    5 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  9. Indesign CC 2019 14.0.1 xmp-information for images cannot be copied

    1: Indesign 14.0.1
    2: open any link details for any placed image/XMP-information
    3: I want to copy text from this window to clipboard (like credit-information). This was possible in Indesign 2015.
    4: it is not possible to copy text.

    14 votes
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    8 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  10. serial number changed on cc2019

    User is not required to fill-in a serial number on CC apps, but nevertheless the numbers still exist and are used by 3rd party script creators to identify the user and license the script.
    this SN was kept the same on all CC versions but now it was changed. this means I need to repurchase my scripts licenses.
    the 3rd party programmer can't use just username becuase there may be more than one indesign license under one username.
    suggested solution: just keep the SN as it was on CC2018 and don'r make us pay for nothing

    22 votes
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    8 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  11. Slow reaction/ response from InDesign 14.0.1

    InDesign version 14.0.1 (2019) with Windows 10 build 1803. Working in documents is extremely slow. Clicking or selecting an item takes up to 30 seconds to respond. Program is virtually unusable.

    No detectable performance issues via Task Manager. Plenty of resources available on RAM, disk and cpu.

    5 votes
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    3 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  12. InDesign CC 2019 uses all the system memory on Mojave

    So basically i cant't use InDesign since updating to the new version. Even if it's idle without anything open, it starts to use up all the system memory in macOs Mojave.

    This is what happens:
    1. Open InDesign
    2. Doesn't matter if im working or it's just open
    3. After about 5 minutes, there's a system alert of Mojave saying, InDesign is using 550 GB of system memory and there's nothing left to work with.

    System:
    iMac Pro (macOS Mojave 10.14)
    3 GHz Intel Xeon W (10 cores)
    64 GB RAM
    Radeon Pro Vega 64

    It's a new iMac with…

    13 votes
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    16 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  13. Bad optical kerning for superscript "4"

    When a superscript "4" follows a closing smart quotation mark, optical kerning is set to -60 or -70 depending on font. This is too close (basically a crash).

    This is annoying for books with lots of endnotes, where superscript numbers usually follow quotation marks.

    8 votes
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  14. 2019 workspace not sticking

    upon opening a new document in Indesign 2019, workspace needs to be reset every time to return to preferred working environment.

    18 votes
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    7 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  15. Copying animations loses timing panel settings

    When copying/duplicating animations (using ANY method), the timing panel settings are completely lost. This is really bad for complicated animations. The timing panel settings should be maintained when animations are copied/pasted or duplicated in any way.

    5 votes
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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  16. Incopy 2019 cannot open icap file created by ID 2019

    .icap files created with ID 2019 cannot be opened with IC 2019 with error message „An error occured while opening the file.“ Tested on Mac OS X 10.12.6.

    12 votes
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    9 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  17. Import PDF Comments - New Bugs identified

    We're facing below issues in the new feature, called 'Import PDF Comments':

    (1) If text frames are overlapped and grouped, PDF comments are not embedding correctly, also updating in wrong places (please refer the attachment 1_Error1.png)
    (2) PDF comments are not embedding correctly for the grouped frames (please refer the attachment 2_Error2.png)
    (3) PDF comments are not embedding correctly for the sub-frames (please refer the attachment 3_Error3.png)
    (4) PDF comments are not embedding correctly inside table cells (please refer the attachment 4_Error4.png)
    (5) PDF comments are not embedding correctly when the fonts are missing (please refer the attachment 4_Error5.png)

    Please…

    2 votes
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    2 comments  ·  PDF Comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Drop-down menu options not highlighting

    Visual feedback of selected item works when moving down through list using Down Arrow Key. Visual feedback does not work when moving back up through the list using Up Arrow Key. It will select the correct item, it just doesn't show that the correct item is currently highlighted.

    7 votes
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    8 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  19. InDesign crashes on launch with Faulty module "PMRuntime" unless launched as Administrator or Creative Cloud Application

    Issue: InDesign CC will not open from the Start Menu unless "Run as administrator" is selected. This is not an option for standard users.

    It will open OK from the Creative Cloud Desktop App.

    Event viewer log is generated showing the following:
    Faulting application name: InDesign.exe, version 13.1.0.76
    Faulting module name: PMRuntime.dll, version 5.0.0.191

    1.
    Version: InDesign CC 2018, 13.1.076
    Also occurs with version 12.1.0.56
    Windows OS: Windows 10, version 1803 (Build 17134.165)

    2.
    Select InDesign CC from the start menu. The application does not open and no messages appear. Check Event Viewer > Application to see the error.

    There…

    11 votes
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    18 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  20. Data Merge not populating fields CC2019

    I use Data Merge for variable data production every day. I am using IDCC2019 v14.0.1. iMac 27 inch late 2013. OS High Sierra 10.13.6. Processor 3.2 GHz Intel Core i5. 16 GB memory.

    This problem started with IDCC2019. I link to .csv for data merge. When exporting to PDF, I choose a record range – for example 1-1000. In the PDF result, the first page is not the first record. It is a random record in the middle – for example, 319. It merges records 319-1000. Then the remaining pages of the 1000 page output are not populated – in the…

    12 votes
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    5 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
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