6468 results found

1. PDF Comments panel doesn't fill full height of panel

   The actual content inside the PDF Comments panel does not fill the full available height of the panel. Leaves an awkward wasted empty space at the bottom of it. Screenshot attached.

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2. some pages are not displayed

   when scrolling, some pages are not displayed (always the same). The work plan remains black. You have to double-click twice in the pages panel (where they remain displayed) to see them displayed on the desktop.
   My document has 116 pages and 18 layers.

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3. Mouse-click in menus becomes disabled

   InDesign 12.1.0.56; macOS Sierra 10.12.5; Magic Mouse

   The issue varies with any file. I have mostly seen this occur when in the Find/Change window, or when I try and select a font. My mouse will not be able to click (select) anything in the drop down menus. I am able to select with my keyboard by using the arrows and "return" key. To get the mouse to click (select) an option from a drop down menu, I must first restart InDesign and then open the same file.

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   77 votes

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Based on the recent comments from users saying that they are no longer encountering this issue after the release of 14.0.1, we are marking this as Fixed.

   —
   Adobe InDesign team

4. Adobe PDF (Interactive)

   Error when exporting to Adobe PDF (Interactive)
   Indesign v14.0
   Mac OS x 10.13.6
   Choose File > Export > Format select: Adobe PDF (Interactive) > click 'Save' > Click 'Export' > Error appears above 'Generating PDF' modal window.

   Error reads: "Failed to Export the PDF file." no code or explanation. See screenshot

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   3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Resolved For User  ·  amaarora responded

   Issue as described in the thread is not faced by the user. Therefore, closing the issue

5. Content Aware Constantly Crashes

   Windows 10 - i7 6700 with a Nvidia Quadro graphics card, and 16gb RAM.

   Layout images in a spread and some dummy text.
   Select image and press teh Content aware fit button
   InDesign crashes

   Expected result
   Image fits with no crashing

   Actual result
   InDesign crashes everytime

   It's a newly created document.

   Images are stored on server - thought this was the problem - moved all images to desktop - still crashes.

   Saved the file to IDML and opened that and resaved it.

   Reset the preferences

   Shut down/End Task of all non-essential programms, including anti-virus.

   CC2019 build 14.0

   File attached (embedded the images for testing)

   Windows 10 - i7 6700 with a Nvidia Quadro graphics card, and 16gb RAM.

   Layout images in a spread and some dummy text.
   Select image and press teh Content aware fit button
   InDesign crashes

   Expected result
   Image fits with no crashing

   Actual result
   InDesign crashes everytime

   It's a newly created document.

   Images are stored on server - thought this was the problem - moved all images to desktop - still crashes.

   Saved the file to IDML and opened that and resaved it.

   Reset the preferences

   Shut down/End Task of all non-essential programms, including anti-virus.

   CC2019 build 14.0

   File attached (embedded… more

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   Resolved For User  ·  Abhinav Kaushik responded

   As updated on the Adobe Forum, the issue is no longer reproducible with the user.

   Abhinav
   InDesign Team

6. Cannot place EPS image in empty box

   InDesign 14.0.1.209
   Mac OSX 10.14.3
   sample file is attached

   Placing an EPS file generated from "Barcode" (by AppsForLife) does not work properly if the target box is empty. If box already contains a graphic, the file will place properly via "Place" or drag+drop.

   On a new image box or box where the existing image has been deleted, the following occurs (via Place or drag+drop):

   Image will seem to appear in the target box. Once mouse button is released, the imported image is no longer in the box and the pointer changes to a "placement selector" prompting to place the image in a new box.

   Working with the developer of the software that generates these EPS files seems to track the issue to a line in the EPS file. Removing the line that begins "%%HiResBoundingBox" in a text editor causes the EPS file to behave correctly.

   The developer has issued an update to their software that seems to fix this issue.

   Other in the Adobe discussion have tested the attached file. They have been able to repeat the problem on OS X 10.14 (Mojave) but not earlier MacOS or Windows installs.

   Although the issue seems to be corrected with the EPS software update, it was suggested I file a report here.

   InDesign 14.0.1.209
   Mac OSX 10.14.3
   sample file is attached

   Placing an EPS file generated from "Barcode" (by AppsForLife) does not work properly if the target box is empty. If box already contains a graphic, the file will place properly via "Place" or drag+drop.

   On a new image box or box where the existing image has been deleted, the following occurs (via Place or drag+drop):

   Image will seem to appear in the target box. Once mouse button is released, the imported image is no longer in the box and the pointer changes to a "placement selector" prompting to place the image… more

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   0 comments  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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7. Edit all hyperlinks panel - like the Edit all Text Styles panel

   This would allow quick changes to a host of links - especially useful when reusing layouts but changing images, content and links. A panel would allow the changes to links, and campaigns. It could have several columns which could be used to construct the links. Here, with examples:

   URL
   https://www.example.com/page.html

   SOURCE
   (would add &utm_source=xxxx to the URL)

   MEDIUM
   (would add &utm_medium=yyyy)

   CAMPAIGN
   (would add &utm_campaign=zzzz)

   etc.

   Many of the details in these columns would be identical throughout a new piece and being able to edit them all in one screen would be both a time-saver and a way to avoid errors and ensure consistency.

   This would allow quick changes to a host of links - especially useful when reusing layouts but changing images, content and links. A panel would allow the changes to links, and campaigns. It could have several columns which could be used to construct the links. Here, with examples:

   URL
   https://www.example.com/page.html

   SOURCE
   (would add &utm_source=xxxx to the URL)

   MEDIUM
   (would add &utm_medium=yyyy)

   CAMPAIGN
   (would add &utm_campaign=zzzz)

   etc.

   Many of the details in these columns would be identical throughout a new piece and being able to edit them all in one screen would be both a time-saver and a way to avoid… more

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   0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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8. InDesign produces 'failed to open the pdf file' error when importing pdf with dotted lines

   Using InDesign v13.1 on a MacBook Air (12 inch, 2017) running iOS 10.13, importing a .pdf generated using attached MS Powerpoint file LA02examplerunFigure.pptx resulted in 'failed to open the pdf file' error if the lines added to the graphic are dotted lines as shown (see attachment). Changing these lines to solid lines before exporting to .pdf solved this (see 'LA02examplerunFigure(noDotted).pptx). Upon experimentation, addition of any dotted line to the graphic in Powerpoint results in this error when the file is exported to a .pdf and imported to InDesign.

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   3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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9. Crashing Indesign - Google Team Drive

   We are working with Google Team Drive and all Adobe programs.
   But lately we experience some trouble.

   The screenshots say that Indesign closed itself because of error.

   Hopefully someone can help us with this problem.

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   3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

10. palettes stay closed/hidden when I open documents

    Version of InDesign: 14.0

    Steps to Reproduce:
    1. Close documents so that all documents are closed. (All palettes close.)
    2. Open a document.

    Expected Result: I expect the palettes I last had open to be there automatically.

    Actual Result: The document opens, but the palettes stay closed/hidden.

    Any Workarounds: Currently, my workaround is to hit Command-Shift-D to bring up the Links palette. When I do that, all the palettes appear. I could, of course, select any palette from the menu, but a keyboard shortcut is so much quicker than mousing around to a menu item. This behavior didn't happen in version 13.x, and it doesn't appear to make things better, so I'm thinking this must be a bug.

    Version of InDesign: 14.0

    Steps to Reproduce:
    1. Close documents so that all documents are closed. (All palettes close.)
    2. Open a document.

    Expected Result: I expect the palettes I last had open to be there automatically.

    Actual Result: The document opens, but the palettes stay closed/hidden.

    Any Workarounds: Currently, my workaround is to hit Command-Shift-D to bring up the Links palette. When I do that, all the palettes appear. I could, of course, select any palette from the menu, but a keyboard shortcut is so much quicker than mousing around to a menu item. This behavior didn't happen in… more

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11. Find Font reports fonts activated with Suitcase Fusion are in system folder - knock on effect in XMPie

    1. CC2019 Win10_64 (Suitcase Fusion 9)

    2-4. Activate fonts with suitcase Fusion and use in job. Find Font will show the correct path to Fusion's font vault. After continuing to use InDesign and Fusion for a while, usually within 30 minutes of normal use, Find Font reports the same font is now in system folder.

    This causes an issue with the XMPie uCreate plugin. When the incorrect path is shown, XLIM Preflight detects an issue with the font and won't allow the job to be exported. NB: I have recreated this bug with XMPie uninstalled.

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12. incopy

    InCopy is going SO slow it's greatly reduced our efficiency in editing magazine text. Every text box takes at least 1 whole minute to check in and out of, and even when I've opened the text box, it takes ages for me to move my cursor to make an edit. I can barely move my mouse without it freezing up. This is happening on all of our work computers and my laptop at home, so it's not an isolated issue. Also three of our computers are brand-new and those computers are also having the same issues with InCopy. This started happening after we updated to Mojave. We've updated our applications (InDesign & InCopy) to the latest versions as well.

    InCopy is going SO slow it's greatly reduced our efficiency in editing magazine text. Every text box takes at least 1 whole minute to check in and out of, and even when I've opened the text box, it takes ages for me to move my cursor to make an edit. I can barely move my mouse without it freezing up. This is happening on all of our work computers and my laptop at home, so it's not an isolated issue. Also three of our computers are brand-new and those computers are also having the same issues with InCopy. This started… more

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13. Sharing a folder doesn't include automatically sharing its files - I'm sure it used to
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14. Import pages & templates from another project (without copy paste one by one)
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15. linked files ignored upon packaging

    1. Adobe InDesign Version 13.1 x64 on Windows
    2. images are linked within the document and shown as such. When I package the document, it shows "0 links found" and no linked files are packaged
    3. This is the first time I've packaged a document since upgrading to INDD 2018. Have never had it ignore links before
    4. No linked files are packaged
    5. It sees the links... but not in the "package" menu

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16. new document preview crash

    I'm crashing in the 2018 version of ID in the New Document dialog whenever I make changes to the margins with the Preview checkbox checked. This happens each and every time, consistently.

    This occurs in both the new, New Document dialog format (Preview checkbox added in 2018) as well as the Legacy dialog format (enabled with General Preferences setting).

    This does not occur in the 2017 CC version of ID. (Legacy dialog only — no Preview checkbox in the new format.)

    This does not occur when changing any other page attribute, including page size, slug, and bleed; only Margin.

    Testing: in both new, New Document dialog and Legacy dialog, check Preview checkbox. Change Margin amount, up or down, with arrow keys or by typing in value results in a crash.

    In the Legacy dialog, with Preview unchecked, you can make changes to the Margin value without issue. Once it has been changed, the moment you check Preview it crashes again.

    In the new dialog, with Preview unchecked, changes can be made to the Margin value, and once Preview is checked ID appears stable. However, once the Margin value is touched again, it crashes again.

    Adobe InDesign CC 2018 v 13.1

    Mac OS Sierra v 10.12.4

    Model Name: Mac Pro
    Model Identifier: MacPro5,1
    Processor Name: Quad-Core Intel Xeon
    Processor Speed: 3.2 GHz
    Number of Processors: 1
    Total Number of Cores: 4
    L2 Cache (per Core): 256 KB
    L3 Cache: 8 MB
    Memory: 16 GB
    Processor Interconnect Speed: 4.8 GT/s
    Chipset Model: ATI Radeon HD 5770
    Type: GPU
    Bus: PCIe
    Slot: Slot-1
    PCIe Lane Width: x16
    VRAM (Total): 1024 MB
    Vendor: ATI (0x1002)
    Device ID: 0x68b8
    Revision ID: 0x0000
    ROM Revision: 113-C0160C-155
    EFI Driver Version: 01.00.436

    I'm crashing in the 2018 version of ID in the New Document dialog whenever I make changes to the margins with the Preview checkbox checked. This happens each and every time, consistently.

    This occurs in both the new, New Document dialog format (Preview checkbox added in 2018) as well as the Legacy dialog format (enabled with General Preferences setting).

    This does not occur in the 2017 CC version of ID. (Legacy dialog only — no Preview checkbox in the new format.)

    This does not occur when changing any other page attribute, including page size, slug, and bleed; only Margin.

    Testing:… more

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

17. Wrong font preview for RTL languages

    There is a problem with the new fonts preview in version 14.0 of InDesign.
    The 'Selected Text' preview is shown backwards (LTR instead of RTL).
    This happens in spite of the fact that the text box is marked as a 'Hebrew' one.
    I'm using a Mac running OS X 10.13.6 High Sierra.

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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue has been fixed in the latest version of InDesign, that is InDesign 2020. Please update your InDesign version to see this fix.

    —
    Adobe InDesign team

18. PDF Export do not provide the option that people have to use braille devices can read it :(

    The Option to create a document for People who use a braille device is vanished. Huge Issue as the information letter is also beeing read from blind people (school with blind childs and teachers in vienna). The provides me with the update that they cant read it any more. Issue starts with InDesign CC 14.0.1 PC Version.
    Please advice of fix this.

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19. NO BUG, but my ide to make better work in Indesign.... ON SWEDISH... OM FÖRBÄTTRING I INDESIGN CC 2019 med flera... Jag skulle vilja att ni

    ON SWEDISH... OM FÖRBÄTTRING I INDESIGN CC 2019 med flera versioner...
    Jag skulle vilja att ni i Indesign skapade möjligheter att spara olika inställningar i en lista, på olika skuggor jag gör för bildramar och bokstavs skuggor. Nu finns inget sådant! ....Torgny

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    0 comments  ·  Adjust Layout  ·  Edit…  ·  Delete…  ·  Admin →
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20. Using text variables causes highlighting text in PDF to be inconsistent/scrumbled

    When exporting to PDF from a file including text variables, it results in text in pdf that it is impossible to highlight correctly. and therefore - it is impossible to mark PDF comments on it. Screenshot and PDF files are attached.
    It only happened with ARIAL font, and only in certain book files (that were created in previous ID version). I couldn't recreate the bug in another file.
    When I removed the text variables the PDF was exported fine.
    I also had another kind of conditional text I made in these files - it was a sentence written inside the 'Text After' field in Bullets & numbering tab in a Paragraph style, and would show on book only when typing something (I used space) using this paragraph style. This kind of conditional text had the same effect on PDF text, and when removed - PDF got exported fine.

    Indesign 14.0.1 on OSX 10.14.2

    When exporting to PDF from a file including text variables, it results in text in pdf that it is impossible to highlight correctly. and therefore - it is impossible to mark PDF comments on it. Screenshot and PDF files are attached.
    It only happened with ARIAL font, and only in certain book files (that were created in previous ID version). I couldn't recreate the bug in another file.
    When I removed the text variables the PDF was exported fine.
    I also had another kind of conditional text I made in these files - it was a sentence written inside the… more

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