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6483 results found

  1. cc 2019 Book (.indb) Export to uncompressed PDF creating low-res PDFs

    Twice this week, I've had a problem using Books (.indb) with cc 2019. When exporting with no compression, 300 dpi images are compressing down to 33 dpi.

    The only solution I've found is going back to cc 2018.

    1 vote

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    1 comment  ·  PDF Export  ·  Admin →
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  2. Indesign CC 2018 (oct): display of frame borders offset by 1 pixel

    Indesign CC 14.0.1 x64, german

    put a pageitems' left border exactly on X=0, aligning the item to the left side of a right page on facing pages... see screenshot...

    Frame border is displayed offset by 1 pixel.

    This does not apply to right aligned items on left pages. Here the frame border is displayed fine.

    It's minor ... but ugly.

    2 votes

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    0 comments  ·  UI/UI Scaling  ·  Admin →
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  3. bug

    Socorro!
    Isso começou a acontecer recentemente.
    Podem corrigir?

    1 vote

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    1 comment  ·  Document/Pages  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • What were you doing when the issue was observed in InDesign?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  4. InDesign crashes

    InDesign 14.0.1 MacOS Mojave

    Program crashes every time I open it, with any file. It tried to recover the last file it opened but nothing works.

    Tried: erasing prefs, cache, dumped the Recovery files, Uninstall, Reinstall. Still having the same issue. This is happening on two of my Computers at work.
    Tried the same solutions on both computers and still having the same crash issues.

    PS: Program was working OK yesterday, 1-8-2019.

    1 vote

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    1 comment  ·  Crash/Freeze/Hang  ·  Admin →
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  5. InDesign performance issue: Hangs when exporting to PDF

    1. Latest Indesign CC, Windows 10
    2. ID would sometimes not finish the export to PDF task and hangs for minutes. It must then be killed in the task manager. During this it constantly consumes a big lot of RAM and CPU power. See attachment.
    17 votes

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    32 comments  ·  PDF Export  ·  Admin →
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    FIXED  ·  amaarora responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team

  6. stalls intermittently, seconds to minutes of spinning beach ball or Application not responding

    Stalls to a spinning beach ball intermittently during use. Add images in frames, move images or add text, what-ever, it suddenly just stalls and can take seconds to minutes before clearing. CS6, the CC2017 worked fine. Now CC2018 seems to have regressed in performance. I have to FORCE QUIT at times. MacOS Sierra 10.12.6

    52 votes

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    6 comments  ·  Performance/Usability  ·  Admin →
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    CLOSED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread…

  7. keyboard shortcut CTRL-ALT-SHIFT-Enter reverted on restart. Num . and Num enter not working.

    Indesign 14.0.1. x64, german, german keyboard layout

    I try to delete the shortcuts for
    - Windows > Interactive: EPUB-Interactive-Preview
    - Panels > EPUB-Interactive-Preview: Documentpreview
    - Panels > EPUB-Interactive-Preview: Spread preview

    and i try to reassigne these shortcuts "CTRL-SHIFT-ALT-Enter" and "ALT-SHIFT-ENTER" etc. to other functions. I save my custom keyboard shortcuts and it works for this session. But everytime i restart Indesign they are revcerted to the EPUB-functions.

    ALSO the numpad keys "," and "enter" are no longer differentiated from the normal "," and "enter" keys and are thus not working. Back in Indesign CS6 the numpad keys were labeled "Num…

    1 vote

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    1 comment  ·  UI/UI Scaling  ·  Admin →
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  8. Indesign CC2019 14.0.1 - Some panels collapsed after restart

    Indesign 14.0.1 x64, german, Windows8

    I have "Character", "Paragraph|Stories|Attributes", "Layers", "Color"-Panels docked to the left side of Indesign on Screen 1. I also have several other panels stacked but freefloating on a second screen. No panel is ever minimized. No panel is ever collapsed in my setup. I always have them expanded and open. This is my standart workspace. After closing Indesign and starting it, sometimes it collapes the left-docked panels. The freefloating panels on screen2 remain ok.

    In settings "auto-minimize panels" is OFF.
    "Auto show panels" is checked "ON".

    Please see screenshot attached.

    Expected behaviour is - of course…

    1 vote

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    1 comment  ·  UI/UI Scaling  ·  Admin →
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  9. Scroll bar disappears in Pages panel, swatches panel,Layers panel and background task panel loses its boxes on the right.

    2017.1 Release, 12.1.0.56 x64 build

    The pages panel loses its scroll bar and doesn't display all pages. Panel needs to be opened wide to display anything. This cuts off easy access to document's later pages.

    61 votes

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    77 comments  ·  Performance/Usability  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while. The fix of the issue is now part of InDesign’s latest update, Id 13.1

    Update your InDesign through Creative Cloud app to Id 13.1

    Thanks,
    Abhinav

  10. TIff

    Can't place TIF or PNG files into InDesign. The internet tells me that I can, however I've been trying for hours and it only works when I convert to JPG.

    1 vote

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    0 comments  ·  Graphics/Images/Assets  ·  Admin →
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  11. Cannot export pdf from Adobe InDesign. Latest version. Latest Mac OS. Hasn't worked since September 2018.

    I am beyond frustrated with Adobe. I cannot export a pdf from Adobe InDesign either conventionally nor when publishing online. I am running the Latest version. Latest Mac OS. Exporting hasn't worked since September 2018. This is debilitating to my business. I need a solution and not a workaround, please.

    1 vote

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    0 comments  ·  PDF Export  ·  Admin →
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  12. shortcuts, backspace, arrows left right up down stopped working

    InDesign 14.0.1 x64 (PC) Keyboard shortcuts, text backspace, arrows left-right-up -down stopped working

    2 votes

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    0 comments  ·  Performance/Usability  ·  Admin →
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  13. updating links

    When updating links in InDesign CC 14.0 (an InDesign file linked to 4 instances) the update comes in too large for the frame. So you have to Fit Content Proportionally. This happens with PSD and AI files as well.

    2 votes

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    1 comment  ·  Graphics/Images/Assets  ·  Admin →
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  14. InDesign performance issue: New document window gives blank screen

    Latest version of InDesign supplied by Creative Cloud installer on 64-bit Windows 10 PC.

    Steps to reproduce:
    1. File - New Document.
    2. Bingo...

    Expected result:
    A useful window with options to create a new document.

    Actual result:
    A useless blank screen (see attached screenshot).

    17 votes

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    24 comments  ·  Performance/Usability  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  15. Assert after closing InDesign CC 2019 Debug.

    After clear installation Adobe InDesign CC 2019 Debug every time when I am closing application I have this Assert dialog box:

    Interface kLanguageImpl changed but not marked dirty. First difference occurrs at offset 54

    d:\development\siriusr14\source\omlib\session\pmpersist.cpp (1425)

    I have only Skip and Debugger buttons. Skip open new dialog box (the same information).

    There are no plugins. Only clear install.

    1 vote

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    3 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

  16. Display not properly refreshed

    In the latest versions the screen often isn't refreshed properly. Only after rescaling or changing to Preview mode the old data is hidden.

    19 votes

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    5 comments  ·  Performance/Usability  ·  Admin →
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  17. locked objects

    InDesign CC 2019 14.01, iMac OSx 10.13.6

    Serious lag (+10 seconds) and inability to move or edit objects occurs whenever there are locked objects in the layout. I was able to select (after a long delay) but not move or edit a simple text+shape group while I had background and secondary elements locked. Once those were unlocked, the app started to work again as normal.

    2 votes

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    1 comment  ·  Performance/Usability  ·  Admin →
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  18. Text has Overrides when copy/pasted within the same text frame

    This is with regards to InDesign 13.1
    As you can see in the screenshot, when I copy a text and put it in the same text frame (same paragraph style) it automatically has an override.
    Hovering over the name of the paragraph style does not show the deviation, but right-clicking allows to clear all overrides (which successfully removes them).

    It is quite annoying to get an override every time I copy text or a text frame.

    2 votes

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    1 comment  ·  Styles  ·  Admin →
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  19. Converting footnotes to endnotes ignores some endnote-settings

    Indesign CC 2019 (oct)

    When converting footnotes to endnotes the endnotes-settings for creating them at the end of story or in a place gun are ignored. Endnotes from converted footnotes are always placed in a new frame at the end of document.

    Expected behaviour: Converted footnotes should appear in the place gun if the endnote-setting says so.

    (Sidenote/Opinion: letting indesign insert a single page seems like a workaround - as this might reflow a large document and also totally jumble up the page composition. I know that ID has become way more clever in dealing with odd/even switching of pages…

    2 votes

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  20. Document size change/Master page elements appearing on pages where no master page is applied

    When changing the page size in Document Setup and ensuring that adjust layout is not selected, master page elements are showing up on pages where master pages are not applied.

    Version: INDD CC 2019

    Steps to Reproduce: (this does not happen in all cases) In this instance, I changed the document page size in document set up and ensured "Adjust layout" was not selected.

    Expected Result: The document page size would change throughout, keeping the same layout as/properties as before.

    Actual Result: Master page elements were applied to pages that did not have the master page applied (i.e. header on…

    3 votes

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    1 comment  ·  Document/Pages  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

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