Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
6481 results found
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InDesign produces 'failed to open the pdf file' error when importing pdf with dotted lines
Using InDesign v13.1 on a MacBook Air (12 inch, 2017) running iOS 10.13, importing a .pdf generated using attached MS Powerpoint file LA02examplerunFigure.pptx resulted in 'failed to open the pdf file' error if the lines added to the graphic are dotted lines as shown (see attachment). Changing these lines to solid lines before exporting to .pdf solved this (see 'LA02examplerunFigure(noDotted).pptx). Upon experimentation, addition of any dotted line to the graphic in Powerpoint results in this error when the file is exported to a .pdf and imported to InDesign.
5 votes -
Crashing Indesign - Google Team Drive
We are working with Google Team Drive and all Adobe programs.
But lately we experience some trouble.The screenshots say that Indesign closed itself because of error.
Hopefully someone can help us with this problem.
7 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
palettes stay closed/hidden when I open documents
Version of InDesign: 14.0
Steps to Reproduce:
1. Close documents so that all documents are closed. (All palettes close.)
2. Open a document.Expected Result: I expect the palettes I last had open to be there automatically.
Actual Result: The document opens, but the palettes stay closed/hidden.
Any Workarounds: Currently, my workaround is to hit Command-Shift-D to bring up the Links palette. When I do that, all the palettes appear. I could, of course, select any palette from the menu, but a keyboard shortcut is so much quicker than mousing around to a menu item. This behavior didn't happen in…
2 votes -
Find Font reports fonts activated with Suitcase Fusion are in system folder - knock on effect in XMPie
- CC2019 Win10_64 (Suitcase Fusion 9)
2-4. Activate fonts with suitcase Fusion and use in job. Find Font will show the correct path to Fusion's font vault. After continuing to use InDesign and Fusion for a while, usually within 30 minutes of normal use, Find Font reports the same font is now in system folder.
This causes an issue with the XMPie uCreate plugin. When the incorrect path is shown, XLIM Preflight detects an issue with the font and won't allow the job to be exported. NB: I have recreated this bug with XMPie uninstalled.
1 vote -
incopy
InCopy is going SO slow it's greatly reduced our efficiency in editing magazine text. Every text box takes at least 1 whole minute to check in and out of, and even when I've opened the text box, it takes ages for me to move my cursor to make an edit. I can barely move my mouse without it freezing up. This is happening on all of our work computers and my laptop at home, so it's not an isolated issue. Also three of our computers are brand-new and those computers are also having the same issues with InCopy. This started…
1 vote -
1 vote
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1 vote
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linked files ignored upon packaging
- Adobe InDesign Version 13.1 x64 on Windows
- images are linked within the document and shown as such. When I package the document, it shows "0 links found" and no linked files are packaged
- This is the first time I've packaged a document since upgrading to INDD 2018. Have never had it ignore links before
- No linked files are packaged
- It sees the links... but not in the "package" menu
5 votes -
new document preview crash
I'm crashing in the 2018 version of ID in the New Document dialog whenever I make changes to the margins with the Preview checkbox checked. This happens each and every time, consistently.
This occurs in both the new, New Document dialog format (Preview checkbox added in 2018) as well as the Legacy dialog format (enabled with General Preferences setting).
This does not occur in the 2017 CC version of ID. (Legacy dialog only — no Preview checkbox in the new format.)
This does not occur when changing any other page attribute, including page size, slug, and bleed; only Margin.
Testing:…
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Wrong font preview for RTL languages
There is a problem with the new fonts preview in version 14.0 of InDesign.
The 'Selected Text' preview is shown backwards (LTR instead of RTL).
This happens in spite of the fact that the text box is marked as a 'Hebrew' one.
I'm using a Mac running OS X 10.13.6 High Sierra.2 votesThis issue has been fixed in the latest version of InDesign, that is InDesign 2020. Please update your InDesign version to see this fix.
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Adobe InDesign team -
PDF Export do not provide the option that people have to use braille devices can read it :(
The Option to create a document for People who use a braille device is vanished. Huge Issue as the information letter is also beeing read from blind people (school with blind childs and teachers in vienna). The provides me with the update that they cant read it any more. Issue starts with InDesign CC 14.0.1 PC Version.
Please advice of fix this.1 vote -
NO BUG, but my ide to make better work in Indesign.... ON SWEDISH... OM FÖRBÄTTRING I INDESIGN CC 2019 med flera... Jag skulle vilja att ni
ON SWEDISH... OM FÖRBÄTTRING I INDESIGN CC 2019 med flera versioner...
Jag skulle vilja att ni i Indesign skapade möjligheter att spara olika inställningar i en lista, på olika skuggor jag gör för bildramar och bokstavs skuggor. Nu finns inget sådant! ....Torgny1 vote -
Using text variables causes highlighting text in PDF to be inconsistent/scrumbled
When exporting to PDF from a file including text variables, it results in text in pdf that it is impossible to highlight correctly. and therefore - it is impossible to mark PDF comments on it. Screenshot and PDF files are attached.
It only happened with ARIAL font, and only in certain book files (that were created in previous ID version). I couldn't recreate the bug in another file.
When I removed the text variables the PDF was exported fine.
I also had another kind of conditional text I made in these files - it was a sentence written inside the…1 vote -
InDesign is very slow
The latest version is virtually unusable. If I select an image or text box on a layout I get a spinning wheel for 10 - 15 seconds. If I try to move something - spinning wheel 10-15 seconds. Try to save a document - spinning wheel 10-15 seconds. Previous versions did not behave this way on this same computer. No other applications behave this way.
My Mac is a late 2012 model, 32Gb RAM, 2 SSD drives; one for the OS / Applications and one for the customer files. GeForce video card (came with the computer with 1Gb RAM.
I…
102 votesHello All,
Thank you for your patience all this while.
We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
We have concluded our investigation and have come up with few findings.1. For many of the users the issue got fixed after updating InDesign to a newer version.
2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
3. For few, the issue was intermittent and is no longer reproducible.
4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.We have created separated threads for these issues and we are now working towards resolving them.
However, over the time this thread…
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Swatches panel not displaying correctly
My swatches panel is not displaying correctly. In order to view my current swatches, I have to extend the width of the panel. When the swatch panel is the same width as the other panels, the swatches are completely hidden. Also missing at any size are the buttons for new swatch, delete swatch, etc. These buttons appear on other panels but not swatches. Quitting InDesign and rebooting my computer did not resolve the issue.
1 vote -
How to clear round corner options
Recently I have set-up a corner options to drag rectangles with a specific round corner. Now I want to drag regular rectangles, with no round corners anymore. But when drag new rectangles they all have round corners.
Note that I have already set the corner option to 0 in the Corner options panel (Object menu). But nothing changes.
Can somebody help me ?1 vote -
Import incorrect frame size
When importing images into indesign I am experiencing a random bug on several different documents - when importing the image normally fits to the frame but in this bug it creates a random sized frame that is bigger than the image which stops me placing things the size I want them.
1 vote -
Space converting to line break in .idml
Imported Word documents sometimes include invisible character Unicode 2028. In InDesign CC2018 and in Word it looks like a space. When exported to .idml and reopened in client's CS6, it is converted to a Forced Line Break, which is problematic. Can you set 2028 to convert to a space in .idml?
2 votes -
PDF comments panel starts scrolling on it's own
At random the panel starts scrolling whenever the mouse is over the panel.
Moving the mouse off the panel for a few seconds usually stops it and I can continue working
On OSx and 2019
3 votes -
properties panel is lagging
I like the new properties panel, but it seems to be a little bit laggy.
If the properties panel ist active, and I’m clicking on a text frame or image eg. it is lagging a little bit. If the panel is close, there is no issue.3 votes
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