Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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  1. Pasteboard size difference between CC 2017 and 2018 causes page view jump

    This occurs when I begin to work on a document that was made in a previous version of InDesign, which by default had smaller top and bottom pasteboard margins. The first actual action I perform on a spread — not just clicking; something like moving an object, editing text and deselecting the text box, or creating a new object — causes the pasteboard to increase in size vertically to what I presume is the new default, which also causes the page view itself to jump down. This only happens on the active spread. This also produces a graphical error if…

    2 votes

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    4 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating to the latest version of InDesign, start a new thread by adding all the relevant details. We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  2. Dragging the zero point to a new location will not work in rotated spreads

    If you rotated a spread view and you want to move the zero point from the origin to a different location the landing point is never the one you dragged the cross-hairs of the rulers to.

    It needs a sophisticated script that will workaround this bug. Currently I'm writing one, that should overcome this issue.

    Nevertheless, that should be fixed.

    Watch the movie clip where I like to drag the zero point to a new loaction and always fail.

    Regards,
    Uwe

    2 votes

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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  3. Errorcode 2 too now.. (in Addition to Errorcode 4).. Database // Writing Rights...

    After having troubles with errorcode 4 since CC17 and High Sierra, now Errorcode 2 enters the stage :(.

    First Symptoms: If you are working on a document and you have to re-save it under different names, e.g. you are working with a kind of template and have to import assets and save the INDD files... you always stay in the folder of the file after using "save as" ... but in this case the Indesign points to something like "documents" or another default folder after clicking "save as".

    After that i am not able to save the files or load…

    2 votes

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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  4. Pages/spread overlapping after changing page size

    InDesign 2018 CC 13.0.1

    Pages and spreads are doing weird things when I resize my document. It creates some odd margin after resize of pages. I start out with 2 pages, document shuffling allowed, facing pages turned off.

    Pagespread01112617 - shows the page spread I was working with; each page is 10”x12.25”.
    Page
    spread02112617 - after I changed the size to 10.68”x11.239” for another ad spread, a weird margin showed up. The content boxes show how there is an odd overlap; each box is 10.68" wide.
    Pagespread03_112617 - If I move page 2…

    2 votes

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    6 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  5. Objects on canvas move down when new page created

    Have just noticed that when I create a new page in the middle of a multipage document, objects on the canvas of following pages are all pushed down an extra page - i've screen capped before/after. I tested on two other documents and one other computer and was able to reproduce the issue every time...

    Version: 13.0/CC 2018
    Reproduce issue by: Create multipage document with objects on the canvas. Insert pages using pages palette in the middle of the document; watch all your canvas content move down!
    Expected result: for the content to stay on the canvas of the pages…

    2 votes

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    3 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  6. 2 votes

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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  7. help

    Indesign help takes me to webpage that does not exist.
    http://community.adobe.com/chcservices/services/redirect?u=http://help.adobe.com&p=InDesign_12.0&l=en_US&id=AH_HOME

    Browser shows:
    Safari can’t open the page “‎community.adobe.com/chcservices/services/redirect?u=http://help.adobe.com&p=InDesign_12.0&l=en_US&id=AH_HOME” because the server unexpectedly dropped the connection. This sometimes occurs when the server is busy. Wait for a few minutes, and then try again.

    2 votes

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    3 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  8. Pagina on Master page - deleted on one page

    Pagina is on Master page, and deleted on one page.
    In version 12.0.0.81 the pagina that is deleted still shows.
    In version 12.1.0.56 the pagina is not there.
    I do not know which version the designer used when creating the document, some version of 2017.
    The pagina block is from the edge to spine.

    2 votes

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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  9. Page icons not displayed in vertical and horizontal configuration.

    There seems to be a bug with the pages palette, the icons do not display correctly in vertical and horizontal configurations with some dissapearing off the side or below.

    2 votes

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    3 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  10. Running Header Removes ZWNJ (Zero-width non-joiner) Character (U+200C)

    I want to use Running Header to have the section name at the top of the pages.
    The section title has Zwnj character (https://en.wikipedia.org/wiki/Zero-width_non-joiner) but running header removes this character (U+200C).
    for more information see the attached image

    2 votes

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    2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Try opening the document with other option (File→Open(Copy))
    • What were you doing when the issue was observed in InDesign?
    • Error snapshot or video recording of the issue.
    • Please share sample document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  11. InDesign v16.4 corrupts my files while I'm working in them. It will try to recover the information but the same thing happens. Using 16.3.2

    InDesign v 16.4 corrupts my files while I'm working on them. It will try to recover the information but the same thing happens over and over so I'm using v 16.3.2 for now.

    1 vote

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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  12. Can't Duplicate multiple Page with Alt + Drag and place them in a specific place just moves to bottom

    This used to work but the past years updates have stopped this function, again another thing that worked removed! You used to be able to shift click on a few pages in the pages panel then alt drag them and place them ANYWHERE in the document, sometimes i liked them straight underneath current pages but now for some unknown reason its doesn't allow me to do this with more than one page? when you try to move the selected pages nothing happens and the pages are just duplicated at the end of the document not very helpful with a 100…

    1 vote

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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  13. page number

    Dear Adobe Team,

    InDesign 16.3.2 seems to have an issue showing previous and next page numbers.

    I draw a textbox > special characters menu > mark > previous/next page number > page number is included. Except it only shows the current page number.

    It would be nice know if I made a mistake or if this is a bug.

    1 vote

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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote

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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  15. copy and paste. Text disappears from google docs to InDesign

    Hello,
    When I copy and paste from google docs to Adobe InDesign the text pastes in but then the page goes white and all the text disappears. If I click the text frame the words reappear and the text frame re-sizes and snaps down.

    I am currently on the latest version of Mac Big Sur and have updated to the latest version of Adobe InDesign of 16.3.2. Here are screenshots of the issue.

    1 vote

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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  16. copy and paste. Text disappears from google docs to InDesign

    Hello,
    When I copy and paste from google docs to Adobe InDesign the text pastes in but then the page goes white and all the text disappears. If I click the text frame the words reappear and the text frame re-sizes and snaps down.

    I am currently on the latest version of Mac Big Sur and have updated to the latest version of Adobe InDesign of 16.3.2. Here are screenshots of the issue.

    1 vote

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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  17. 3 page master page spread (book cover). Unable to resize just the spine, the page tool selects ALL pages on the spread.

    3 page master page spread (book cover). Unable to resize just the spine, the page tool selects ALL pages on the spread. I have discovered that the page tool works as expected when using any of the 'canned' workspaces, but using my (or any) custom workspace 'breaks' the page tool's functionality of being able to select a single page of a spread. Liquid Layout on or off makes no difference.
    InDesign 16.3.2 on Mac OS Catalina.

    1 vote

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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  18. missing text and images

    I have a multiple facing page doc that is missing text boxes and images. seems like a rendering issue but I cant fix the bug. any ideas? things I have tried are: preference reset, exporting the doc as an IDML file, moving pages to a new doc. nothing is fixing the bug.

    1 vote

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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote

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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  20. pages shuffle

    Indesign 16.2.1

    When trying to move spreads around in the pages panel when small thumbnails are used and "allow document pages to shuffle" turned on, I'm unable to move them in between spreads because there's not enough room for the cursor – I'm only able to attach them to either side of an existing spread.

    Turning the thumbnails to medium or larger alleviates this problem.

    1 vote

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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
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