Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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  1. Indesign 2019 placing my pictures reversed/ inverted; had to use an older version

    Indesign 2019 placing my pictures reversed/ inverted; had to use an older version for multi page PDF placement to work properly.

    2 votes

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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Copying a page: Wrong position

    When making a copy of a page, for example a copy of page 1, the new copy lands on a wrong position in the page palette.
    1. Click and drag page 1 in the page palette while holding the alt-key. Then move mouse to the right, until a line appears between pages 1 and 2.
    2. Releasing the mouse button should result in a copy of page 1 between the original page 1 and 2. All subsequent page numbers should increase by 1.
    3. Instead of landing on position 2, the copied page appears on position 3.

    This issue has…

    2 votes

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    5 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

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    We have released InDesign CC2019.0.2 with lot of bug fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please provide more information to santalwa@adobe.com
    • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team

  3. Upon opening app 'Pages panel' does not launch

    InDesign doesn't seem to record the preference of keeping open the 'pages panel'. On each app launch (despite on closing the last session with the pages panel open), the pages panel does not appear.

    2 votes

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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • What were you doing when the issue was observed in InDesign?
    • Error snapshot or video recording of the issue.
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.
    • Is the issue related to a specific workspace(s)? If yes, can you please provide the workspace(s) available at following location:
    o Windows: “%APPDATA%\Adobe\InDesign\Version 14.0\en_US\Workspaces”
    o Macintosh: "~/Library/Preferences/Adobe InDesign/Version 14.0\en_US\Workspaces”

    Adobe InDesign team

  4. pages tab unable to scroll past spread 42-43

    I have a book with 56 pages. The 'Pages' tab can only scroll to pages 42-43. I can't get to the pages below. This makes it impossible to rearrange pages below 42-43.

    2 votes

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    2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating to the latest version of InDesign, start a new thread by adding all the relevant details.

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  5. double layout page has become a PB spread. some pictures missing

    In a 36 page document one double page spread has become a PB spread. some pictures missing, page numbers should be 8 and 9 but show PB instead, page background is grey instead of white, see screen shot attached.
    This is a disaster as I have to get the completed magazine to the printer ASAP!
    Version InDesign CC 2018. Created a 36 page magazine. Checked back through the layout and found pages 8 and 9 were not normal. Not what I expected.

    2 votes

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    7 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  6. Dragging the zero point to a new location will not work in rotated spreads

    If you rotated a spread view and you want to move the zero point from the origin to a different location the landing point is never the one you dragged the cross-hairs of the rulers to.

    It needs a sophisticated script that will workaround this bug. Currently I'm writing one, that should overcome this issue.

    Nevertheless, that should be fixed.

    Watch the movie clip where I like to drag the zero point to a new loaction and always fail.

    Regards,
    Uwe

    2 votes

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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Errorcode 2 too now.. (in Addition to Errorcode 4).. Database // Writing Rights...

    After having troubles with errorcode 4 since CC17 and High Sierra, now Errorcode 2 enters the stage :(.

    First Symptoms: If you are working on a document and you have to re-save it under different names, e.g. you are working with a kind of template and have to import assets and save the INDD files... you always stay in the folder of the file after using "save as" ... but in this case the Indesign points to something like "documents" or another default folder after clicking "save as".

    After that i am not able to save the files or load…

    2 votes

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    0 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Pages/spread overlapping after changing page size

    InDesign 2018 CC 13.0.1

    Pages and spreads are doing weird things when I resize my document. It creates some odd margin after resize of pages. I start out with 2 pages, document shuffling allowed, facing pages turned off.

    Pagespread01112617 - shows the page spread I was working with; each page is 10”x12.25”.
    Page
    spread02112617 - after I changed the size to 10.68”x11.239” for another ad spread, a weird margin showed up. The content boxes show how there is an odd overlap; each box is 10.68" wide.
    Pagespread03_112617 - If I move page 2…

    2 votes

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    7 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Objects on canvas move down when new page created

    Have just noticed that when I create a new page in the middle of a multipage document, objects on the canvas of following pages are all pushed down an extra page - i've screen capped before/after. I tested on two other documents and one other computer and was able to reproduce the issue every time...

    Version: 13.0/CC 2018
    Reproduce issue by: Create multipage document with objects on the canvas. Insert pages using pages palette in the middle of the document; watch all your canvas content move down!
    Expected result: for the content to stay on the canvas of the pages…

    2 votes

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    3 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  10. 2 votes

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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  11. help

    Indesign help takes me to webpage that does not exist.
    http://community.adobe.com/chcservices/services/redirect?u=http://help.adobe.com&p=InDesign_12.0&l=en_US&id=AH_HOME

    Browser shows:
    Safari can’t open the page “‎community.adobe.com/chcservices/services/redirect?u=http://help.adobe.com&p=InDesign_12.0&l=en_US&id=AH_HOME” because the server unexpectedly dropped the connection. This sometimes occurs when the server is busy. Wait for a few minutes, and then try again.

    2 votes

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  12. Pagina on Master page - deleted on one page

    Pagina is on Master page, and deleted on one page.
    In version 12.0.0.81 the pagina that is deleted still shows.
    In version 12.1.0.56 the pagina is not there.
    I do not know which version the designer used when creating the document, some version of 2017.
    The pagina block is from the edge to spine.

    2 votes

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  13. Page icons not displayed in vertical and horizontal configuration.

    There seems to be a bug with the pages palette, the icons do not display correctly in vertical and horizontal configurations with some dissapearing off the side or below.

    2 votes

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    3 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  14. 2022 gpu

    InDesign CC2022 - v 17.3 on Mac Mini with Intel UHD Graphics 630 BenQ dual displays attached.

    Multiple users reporting screen redraw issues with GPU Performance turned on.
    Resolves with a view change or toggling GPU off an on.

    1 vote

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  15. Problem with going back and forth between Mac created files and PC created files

    Updated to InDesign 17.4 and now can not work between Mac files and PC files created in this version. I keep getting the beach ball spinning. And images are shown with bands of color and I have to relink all images.

    1 vote

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  16. links problems

    Problem on the new INDESIGN 17.4 update with links panel, all my links are OK and files are in the Link folder but cannot export to PDF due to not accessible URL !

    I've to manually update every files of every In design project !
    It doesn't work either with the update link folder option in the panel !

    1 vote

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  17. I can't see anything except drop down menu items when I create a new document

    That's just it. I create a new document. Put in the pages, margins, units etc.. then.. nothing. Nothing comes up. I can still see the menu items and am able to save the file - but I can't see it or work in it.
    I tried pressing spacebar. nah
    I tried opening from file.. nah
    I tried different views and different previews. Nothing.
    Illustrator works just fine.
    Also, what's the difference between open normal and open original?
    I can't believe I had to waste 30 minutes on this.

    1 vote

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  18. I can't see anything except drop down menu items when I create a new document

    That's just it. I create a new document. Put in the pages, margins, units etc.. then.. nothing. Nothing comes up. I can still see the menu items and am able to save the file - but I can't see it or work in it.
    I tried pressing spacebar. nah
    I tried opening from file.. nah
    I tried different views and different previews. Nothing.
    Illustrator works just fine.
    Also, what's the difference between open normal and open original?
    I can't believe I had to waste 30 minutes on this.

    1 vote

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  19. Alignment of text box ignores anchored objects

    When I have an anchored object (lets say an image) hanging at the bottom of the text box, aligning the text to the bottom of the text box will align the text only, and cuts off the image at the bottom.
    I imagine this also happens to images at the top of the text box, when aligning to the top.
    I think that by design, anchired objects should be calculated as part of the text box's content, and should be aligned to the bottom, as text would.
    If not, it should at least be an option to choose from.

    Thank…

    1 vote

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  20. New Document dialogue allowing impossible column gutter

    When creating a new document in the New Document dialogue, InDesign (17.4) is allowing a impossible column gutters (Page Size: 8.5"x11", Columns: 1, Column Gutter: 12"). The Margins and Columns dialogue will prevent this from happening, the New Document dialogue will not. This causes issues when attempting to change files later using the Document Setup dialogue, even after the Column Gutter is adjusted in the Margins and Columns dialogue.

    1 vote

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