Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
397 results found
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ID 2020 15.1 - All text variables (including page numbers) replaced by "ss" text
Just updated to ID 2020 15.1 and found a bug which makes the program unusable forcing me to immediately downgrade.
When I open on of my ID documents created in previous version of ID, all of my defined text variables as well as page numbers are corrupted and replaced by the "ss" text. Changing the style has no effect. I can create page number based on the 'Basic Paragraph' style but when i choose any other previously created style, the number changes to 'ss'.
Even the variable field preview shows 'ss' text instead of variable name.
The same document opens…223 votesThe fix is now publicly available in the latest InDesign update, 15.1.1
Please update to this latest version to get the fix.
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Adobe InDesign team -
Red stripes in InDesign document
Why do I get red stripes in the indesign document when I have more than two files open?
100 votesWe're happy to announce that the fix for this issue is now available in the latest update of InDesign - version 17.2 that is available from Creative Cloud Desktop application.
Please update to this latest InDesign version to get the fix.
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Adobe InDesign team
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2021 cannot create new document
I just updated from 2020 to 2021 version.
Now, when trying to create a new document, the dialogue works as expected but when clicking "erstellen" (create) nothing happens.
Even after restarting the whole system (Mac Catalina).47 votesFix is available in the latest update of InDesign.
Please update your copy of InDesign to the latest available update via CCD app.
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Adobe InDesign team -
Alert is shown on opening documents in InDesign(v19.4.0.63) - "This file is already open by another user or another application."
After updating InDesign to V19.4, I'm now locked out of many of my previous design files. I'm receiving the error, "This file is already open by another user or another application. This file may be stored on a network server and cannot be opened until the other user closes it."
I reinstalled V19.3 and can now access these old files but I would prefer to use the most up to date version if possible. happy to provide a sample if needed.
41 votesThe fix of the issue is now available in the latest InDesign 2024(v19.5.0.084). We recommend you upgrade to the latest version for the fix.
If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.
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Adobe InDesign Team
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[ID-4222284]Different views when switching between preview and normal mode
Strange behavior. I recently switched between preview and normal mode and InDesign showed me an older version of the document.
Most recent MacOS and InDesign Version.
27 votesPlease send the following information to santalwa@adobe.com :
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)Workaround: Restart InDesign
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Adobe InDesign Team -
Return the use of "master pages" instead of "parent pages"
In the latest version Adobe decided that their job was to educate us to speak proper language, which is why the word "master pages" was replaced with "parent pages".
We do not find any problem with the phrase "master pages" and believe that it is not Adobe's role to dictate policy according to progressive agendas.
We demand to return to the previous concept of "master pages".
The term "parent pages" is confusing and misleading, with all the documentation of the software on the web for 2 decades referring to master pages.26 votes -
[ID-4216889]Objects on the page jump if a left-hand page becomes a right-hand page and vice versa
Hi developers,
this is a longstanding bug:With facing pages documents on EVERY document page there is a zone where jumping of objects will happen.
I call this the jump zone. All objects on a page that will jump are clearly inside the page's area. The bug has nothing to do with rounding errors where object edges are at the edge of a page.
The objects should not move if pages are added or removed, if numbering of pages is changing. Nevertheless they do. Always. Unless, the zone has a width of zero.
Below all the details.
What is a…
26 votesThank you for reporting the issue to us.
We are currently reviewing it.
InDesign Team -
InDesign opens documents in read only after upgrading to InDesign 2023(18.0)
Indesign CC 2023 version 18.0 Files open as “Read Only”
As soon as updated, some files have started to open “Read Only” (RO)
My OS: Windows 10 Pro 10.0.19044 or 21H2
PC Desktop
I am working remotely through a VPN to a server IP address
I have Indesign 2023 18.0 , and Indesign CS6 installed. I have not opened the CS6 in years. Also noted: My machine does not automatically uninstall the former version when it updates. I manually uninstalled Indesign 2022 after I started using the 2023. At first I thought the RO problem was a conflict, so that…25 votesThis issue has been resolved in the latest version of InDesign - InDesign 18.4
Please update to this version of InDesign from Creative Cloud Desktop application to get the fix.
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Adobe InDesign team
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[ID-4252110]Place (cmd+D) can't see tagged folders on mac
Place command (cmd+D) can't see the tagged folders, so i can't find my documents quickly as it should be...
All other commands (export cmd+E for exemple) allow me to navigate from my tagged folders.
Please add the same option to place command.
25 votesHi,
We have been able to reproduce the issue and it is currently under investigation.
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Adobe InDesign Team
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Can't share from Adobe Comp CC on the iPad (which is the whole reason I signed up for a trial)
Sharing to InDesign causes Comp CC to Crash! The whole reason I signed up for the InDesign trial is to see how it works with Comp. Please fix or extend my trial until this has ben handled!
25 votesThe issue has been fixed in the latest release of InDesign – InDesign 2021.
Please update to this new version of InDesign to get the fix.—
Adobe InDesign team -
Adobe InDesign 2024(v19.0) - Users are facing issues while scrolling using Trackpad/Touchpad
I have installed the upgrade to Adobe InDesign 2024 (build 19.0) while keeping version 2023 (build 18.5) and have encountered the following problem:
- After opening a document, the mouse scroll wheel does not seem to work (i.e. it is not possible to scroll up or down the contents of a page). However, this condition still works in InDesign version 2023.
Has anyone encountered the same problem and found a solution?
22 votesThis issue was fixed in 19.2 version of InDesign.
Please update to this version or later to get the fix.
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Adobe InDesign team
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[ID-4256546]Bug when setting an even number as the start page number in a new document.
Bug when setting an even number for the start page number when creating a new document
Version of Adobe InDesign
CC2025 (ver. 20.0) JPSteps to reproduce the issues
Set any even number for the start page number on the Create New Document screen.Expected result
An even page number will be displayed in Current Page Number as set.Actual resul
The value set in the New Document screen will not be reflected, and “Current Page Number” will display “1”.
As shown in the attached figure, when “Current Page Number” is inserted into a new document with the starting page…
20 votesAvailable in Prerelease Builds · AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) respondedThe fix for this issue is available in the InDesign PreRelease build(v20.1.0.028) and above.
Please check if the issue is now resolved.
Download/Update the latest InDesign PreRelease build in Creative Cloud under the “Prerelease” category(Refer to “Prerelease_CreativeCloud.png” for reference)
Please apply to the InDesign PreRelease in case you don’t have access to the InDesign PreRelease build – https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171
If you still encounter any issues, please drop a mail to sharewithID@adobe.com.
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Adobe InDesign team
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Data merge not working for absolute paths on macOS
With the latest update of 19.4, image paths no longer work for merge documents. I installed the latest update, which went back to 19.3, and have had no issues; therefore, I have isolated the issue with the update. I currently usean Excell file with an image field and the path to the image associated with each record. I have not changed anything in the file but with the new update I get the error message indicating the file is missing.
17 votesThe fix of the issue is now available in the latest InDesign 2024(v19.5.0.084). We recommend you upgrade to the latest version for the fix.
Kindly update the data source file with the POSIX style path in Macintosh to work with data merge functionality smoothly. Please refer to the helpx https://helpx.adobe.com/in/indesign/using/data-merge.html to know more about the difference between HFS and Posix style paths.
You can get the actual POSIX path of a file by right-click it in the Finder while holding Option (or right-click, then press Option) > Copy as pathname menu. This can help you explore the correct POSIX paths to ensure you're using them correctly.
Note: Relative path as such /<foldername>/<filename> is no longer supported after the fix, as it considers the starting “/” as an absolute path. Instead, the recommendation is to omit the starting “/” and use <foldername>/<filename> instead or any of the other existing ways to access the…
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Saving document presets always changes back to pica units
When creating and saving new document presets, despite choosing a different unit such as inches or points, after hitting the save button, the document preset is only saved in picas unit measurement
14 votesThank you for reporting this issue. We’re reviewing this.
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InDesign team -
insert Previous or Next page number does not work
insert Previous or Next page number does not work. I want to have folios of "Pages 1 and 2" where I need to have the next page#. Inserting a marker (previous page or Next page results in the current page number.
Mac version 14.03
12 votesThe proper way to use this feature has been explained. It works like this:
The extra text frame (containing the Previous/Next Page Number) need not be linked to the text frame to which it refers. It just has to touch that text frame.
The way this feature works is that you have a text frame that contains some text on a certain page. That text continues on a different page that is random. So, for example, in a magazine, you have an article that starts on page 11, and then it continues on page 80. In that case, you will create a separate text frame on page 11, make it touch the text frame that contains the article and put "Continued on Page . Similarly, on page 80, you will create a separate text frame and make it touch the article and put "Continued from Page .
When you do… -
[ID-4256710]InDesign 20.0 is unable to open INDD files without any error or alert
InDesign 20.0 can't open some files - they start to open and then the process is just somehow cancels and nothing happens. No error - you can try again but the files doesn't open.
I have macOS 15.1 on a 2.4GHz 8-core Intel Core i9 macBook Pro
10 votesHi,
We are aware of one scenario where the issue is reproducible. The workaround resolves the known scenario as stated below:
- Open the document in InDesign 19.5.
- Export it to IDML.
- Open the IDML in InDesign 20.0.
Please share the document with us at sharewithID@adobe.com.
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Adobe InDesign team
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Having problems naming alternate layouts within the pages panel since update to Big Sur
Problems started after updating to MacOS Big Sur
Indesign 2021 - (2020 same problem)I can't rename the alternate layouts in the PAGES panel when the panel is docked. If the panel is floating free, there is no problem.
I never had this issue before, it al started after updating to Mac OS Big Sur.8 votes -
Resize Pages Tool does not work
The resize pages tool does not work. The page size always jumps back to its initial size. You always have to enter the size manually. Also the resizing from an anchor point of the page does not work properly. Especially elements outside the artboard (for example in the info section) don't place accordingly.
7 votes -
Based-on Master Pages don't inherit Primary Text Frame
When we create new documents with facing pages and Primary Text Frames on, new master pages are then created based on that original master page.
I would expect them to inherit the same threading and Primary Text Frame designation as the original, but they don't. Only the text frame on the right hand master page is designated as part of the primary text flow, and the frames are no longer threaded. Designers have to check every based-on master, re-designate the primary text flow, and re-thread the frames.
The steps to reproduce are:
1. Create a new document with Facing Pages…7 votesThis issue was fixed in the March 2018 (13.1) release of InDesign. Please update your InDesign version to get the fix.
You can also refer to the Release Notes which mentions the fix here: https://helpx.adobe.com/indesign/release-note/indesign-cc-march-2018-13-1-release-notes.html
Thanks,
Adobe InDesign team -
Prompted to save with no changes made to document
InDesign CC
I open a saved document in InDesign, but have no made any changes or touched the document at all. InDesign puts the asterisk next to my file anyways, prompting me to save upon exit. But no changes have been made. This is very annoying because I don't know if a change has been made or the program is messing up. I then have to update all of my PDF exports just to be safe.
7 votesThe fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.If you face any problems with the new update, do let us know in the comments.
https://helpx.adobe.com/indesign/kb/fixed-issues.html
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