7621 results found

1. IDML custom page sizes

   When using an INDD file with custom page sizes, IDML export does not keep Master Page and Document Pages aligned properly, because it registers them as different sizes.

   Even if the pages are the same.

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   4 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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2. InDesign CC 2018 crashes when copying a text box

   I just downloaded ID CC 2018 and every time I copy and paste a text box, whether inside the same document or a different one, the entire program crashes.

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   7 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   We have fixed a number of crashes with InDesign’s latest Nov’17 update.
   Please download the latest InDesign version (InDesign CC 13.0.1) for the fix.

   List of crashes and other issues that have been fixed with the update can be found at the below provided link:
   https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

   If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

3. Guides/Gridlines too thin/difficult to see on Retina display

   Not sure if really a 'bug', but since upgrading to Apple Retina iMacs, everyone in my office is having trouble seeing gridlines, margins, and guides in the interface. The lines are just extremely thin on Retina displays. I have excellent vision and I find them difficult to see. Other employees with glasses are really struggling. We could really use something in the preferences to slightly increase the thickness of guides.

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4. Changing color space won't change swatches

   BUG NOT IDEA
   convert cmyk document to rgb. Swatches won't change. Can change custom but black stays CMYK which is different than RGB 000.

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   4 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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5. Links from CC Library suddely missing and can't be relinked

   I sometimes have a problem with links from the CC Libraries, the links work fine when I save and close the file. But then sometimes when I open the INDD-file the day after it says that the links are missing, and when I try to relink it just say that "Either the file doesn't excist, you do not have read permissions to it or the file is used in another application".

   But none of the options in the dialog box are correct, the files in the library still works fine in other documents. I have no idea how to fix my indd-file without starting all over and as you can imagine, this is a big problem for me.

   I sometimes have a problem with links from the CC Libraries, the links work fine when I save and close the file. But then sometimes when I open the INDD-file the day after it says that the links are missing, and when I try to relink it just say that "Either the file doesn't excist, you do not have read permissions to it or the file is used in another application".

   But none of the options in the dialog box are correct, the files in the library still works fine in other documents. I have no idea how to fix… more

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   5 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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6. Spanning columns crashes program

   Working with span columns with large documents creates a bug invested document. I'm working on a document now that crashes everytime I make any change to it. So much for professional program.

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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

7. Anchored frame looses the XML tag information as soon as anchor is released/anchor point is moved forward.

   Steps to reproduce

   1. Create an anchored text/graphic frame with some inline text/image. Tag the frame with some XML Tag (say 'tag1').

   2. Now release the anchor.

   Expected output
   - On releasing the anchor, there should be no changes in the XML tag on frame.

   Actual output
   - On releasing the anchor, the frame gets untagged.

   Additional note: Similar thing happens when anchor is moved forward to another position in inline text. In this case also, frames gets untagged

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   3 comments  ·  Others  ·  Delete…  ·  Admin →
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   Under Review  ·  Anasuiya Gupta responded

   Hi

   Thanks for reporting the issue. It is currently under review.

   Regards
   Anasuiya Gupta

8. CC'15-'17 All hyperlinks missing/removed after round trip with InCopy editors

   I am a designer and build corporate white papers anywhere from 35-100+ pages in length. We use the layout InCopy workflow with one assignment and all stories exported under that. After I import and design/format all content including hyperlinks, I then save for the editors for use in InCopy. They then do their work, and save for me, standard. Upon opening, all the hyperlinks are missing with a "red flag" denoting the ref. is missing . Oddly enough, for the past two documents we made, you could still export to PDF with the links functioning, this despite all the missing URL info in the hyperlinks panel. It seems embedded but not recognized. Sometimes you can right click on a link in the ID layout and it will also "go to destination," but the info is not present in the hyperlinks panel. Because the functionality was there for us, we ignored the hyperlinks panel for 2 major docs. With the latest document, the same thing happened, only this time we lost functionality too, which brought me here looking for answers. Hope this gets fixed, as I had to manually input 100+ links to finalize our document today! A couple variables: Our InCopy users are on PCs, where I am on a Mac. We also use 'Box' for file sync, primary stations are designer in the US and editors in Dublin.

   I am a designer and build corporate white papers anywhere from 35-100+ pages in length. We use the layout InCopy workflow with one assignment and all stories exported under that. After I import and design/format all content including hyperlinks, I then save for the editors for use in InCopy. They then do their work, and save for me, standard. Upon opening, all the hyperlinks are missing with a "red flag" denoting the ref. is missing . Oddly enough, for the past two documents we made, you could still export to PDF with the links functioning, this despite all the missing… more

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   4 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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9. Bad preview in colours palette

   12.1.0.56 build. Indesign shows a bad preview of the colours, shows jumbled text, also crashes the application if trying to change the colour in the palette.

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   7 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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10. Placing and Moving Images Changes Opacity

    If I place an image and then try to move it within the bounding box, the opacity appears to change to around 50%. However, the opacity is still set to 100%. I can correct it by hitting Undo which reverts the image back to normal. From what I can tell, it is only a visual bug. Exporting the image doesn't show the change in opacity.

    I haven't been able to reproduce this issue consistently but would say it happens around 80% of the time I try to move an image. Another interesting thing is that if the issue happens and I duplicate the image and change it's opacity, the original image reverts to normal again.

    If I place an image and then try to move it within the bounding box, the opacity appears to change to around 50%. However, the opacity is still set to 100%. I can correct it by hitting Undo which reverts the image back to normal. From what I can tell, it is only a visual bug. Exporting the image doesn't show the change in opacity.

    I haven't been able to reproduce this issue consistently but would say it happens around 80% of the time I try to move an image. Another interesting thing is that if the issue happens and… more

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    3 comments  ·  Effects/Transparency  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Sumit Garg responded

    Hi ,
    Thanks for reporting this issue. We are already aware about this issue inside “InDesign CC2017”.
    Hence, we have fixed this issue inside our latest release “InDesign CC2018”. Please try it out.

    If you still face this issue inside our new release please do let us know.

11. Command + option + drag no longer copies text box

    Have used this feature for 20 years and now the double arrow indicating that a box is being copied shows up, but the text box is not actually copied--the box just moves.

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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This is working as it should – that is, duplicating the selected object.

    Please update to the latest available version of InDesign (13.1) via Creative Cloud application. Before launching InDesign, delete the Application Preferences and Caches to ensure that any corrupt preferences are not causing this issue to happen.

    Please let us know if you still experience this issue.

    Thanks,
    Adobe InDesign team

12. Locked text and image boxes

    Text and image boxes are locked to the page and can't be moved with the mouse, only with the arrow tools

    7 votes

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    4 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Need More Info  ·  Adminansjain (Admin, Adobe InDesign) responded

    Hi all,

    Can you please provide some more information to help in reproducing the issue at our end:
    - InDesign version
    - OS
    - Language
    - If document specific, please share a document with me
    - Starts happening after doing some particular steps, please let me know what all things you were performing before this issue happens

    Appreciate your help in reproducing this issue.

    Thanks
    -Anshul

13. [BUG] Generative AI Alt Text setting will turn itself on when importing user settings

    ​
    Hello, 
     

    This is my 2nd day this week posting a very frustrating bug on InDesign and I consider this one far worse. In trying to figure out a bug with workspaces on Monday, I exported my current settings, reset InDesign preferences, and imported my settings back in. 

     

    I did not check the settings. I should have. The generate AI Alt-text box had been rechecked, and I had NEVER manually done that. I have recreated this issue more than 5+ in a row by:

     

    1. Resetting my InDesign preferences to the default and restarting.
    2. Reopening InDesign, checking off both Generative AI boxes in preferences
    3. Export those settings, reset preferences back to default on reset, and reopen InDesign
    4. When you reopen InDesign and import your preferences (they should be default with both Gen-AI boxes UNCHECKED), the “Auto-generate Alt Text when placing images” WILL BE TURNED ON EVERY TIME WITHOUT FAIL.

     
    I cannot explain how upset I am by this bug. I am nearly insisting this broken and destructive feature be pulled from the app because it has only been a nuisance for most users I have spoken to. If there is n feature that can automatically affect 100+ photos in a document, why is there not a feature to automatically remove any changes? Why on earth to I have to manually fix the AI’s mistake that I didn’t even ask for???

     

    I spent the past 3 days working on files that now have had AI Alt text generated for them without me knowing. I have had those settings off since they first came out. 

     

    I have absolutely no way to know which files have been affected because AFAIK there is no history log.

     

    BONUS TIME!!

     

    I would also love to point out that the Alt-text tag is affected by layers. If your photo bleeds behind an object, the alt text symbol will be hidden. Maybe this is not new, but almost feels like another step to further hide AI alt text generation from users. 

     

     

    This bug has pretty much broken me on this problem and made me furious. Are there even bug testers for these features? I am a designer, not a software engineer, yet this is my second InDesign bug found this week that has seriously impacted my workflow and made me take time out of my work day to address it. I am furious. At this point I feel I deserve compensation lmao.

     

    InDesign 21.3 on Mac M1 Ultra Tahoe 26.5.1

    ​

    ​
    Hello, 
     

    This is my 2nd day this week posting a very frustrating bug on InDesign and I consider this one far worse. In trying to figure out a bug with workspaces on Monday, I exported my current settings, reset InDesign preferences, and imported my settings back in. 

     

    I did not check the settings. I should have. The generate AI Alt-text box had been rechecked, and I had NEVER manually done that. I have recreated this issue more than 5+ in a row by:

     

    1. Resetting my InDesign preferences to the default and restarting.
    2. Reopening InDesign, checking off… more

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14. Drop shadow changing position and shape on rotated objects and exporting incorrectly to PNG

    Drop shadows move unexpectedly on rotated objects. It creates a visual glitch that can be seen toggling Overprint Preview On/Off.

    Incorrect drop shadow can be seen in PNG export.
    Correct drop shadow can be seen in PDF.

    To recreate the bug:

    1) Draw a shape or a create a text frame
    2) Apply a drop shadow to the object (any setting, video is with Adobe default)
    3) Rotate the object
    4) Move the object around the live page until the drop shadow starts moving unexpectedly (offset varies).
    5) Export to PNG.

    InDesign 21.2
    Sequoia 15.7.3
    Macbook Pro M4 Max

    This was not observed in version 20 of InDesign. This is a significant bug as it creates a working file that does not reflect exports.

    Drop shadows move unexpectedly on rotated objects. It creates a visual glitch that can be seen toggling Overprint Preview On/Off.

    Incorrect drop shadow can be seen in PNG export.
    Correct drop shadow can be seen in PDF.

    To recreate the bug:

    1) Draw a shape or a create a text frame
    2) Apply a drop shadow to the object (any setting, video is with Adobe default)
    3) Rotate the object
    4) Move the object around the live page until the drop shadow starts moving unexpectedly (offset varies).
    5) Export to PNG.

    InDesign 21.2
    Sequoia 15.7.3
    Macbook Pro M4 Max

    This… more

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15. InDesign 21.1 x64 on PC: panels not expanding when clicking on the icon

    Panels sometimes do not expand when clicking on an icon in the right-hand column of panels. It seems random. Sometimes the panel you choose expands when you click on the icon (as it should), but sometimes you have to click the two little chevrons pointing leftward at the top of the column of icons, which makes them all expand and it's a mess to work with. Only the one you click on should expand, but sometimes it doesn't.

    This isn't a new bug. There were previous submissions about this and the issue was supposedly resolved, but it is NOT. The comments are closed, so I couldn't comment on there that the issue is not resolved. This has been happening ever since the first upgrade at the beginning of the year. I'm on the latest update and still having this issue.

    Panels sometimes do not expand when clicking on an icon in the right-hand column of panels. It seems random. Sometimes the panel you choose expands when you click on the icon (as it should), but sometimes you have to click the two little chevrons pointing leftward at the top of the column of icons, which makes them all expand and it's a mess to work with. Only the one you click on should expand, but sometimes it doesn't.

    This isn't a new bug. There were previous submissions about this and the issue was supposedly resolved, but it is NOT. The… more

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16. Make it possible to anchor a graphic to the beginning of a paragraph without five or six tries and two or three zooms

    It'll go AFTER the first letter…it'll go some random place in the first FEW letters, but before the first one? Especially if the first one is a sans-serif letter "I"? HAHAHAHAHAH! No. Not without cajoling, retrying, zooming, threatening, and telling it what a good little cursor it is.

    I realize this isn't an exciting problem, but it's been literally decades of this feature being…what's the technical term…bad.

    6 votes

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17. Stuck on adding font, other background task get stuck in queue that never clears

    Occasionally I open a document that tries to add fronts in background, it fails then the task is added to Background Tasks and hangs indefinitely. Then if I try to export a PDF, it is added to background tasks but will not progress until the fonts are added, which they never finish loading.

    6 votes

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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18. blank screen when switching displays

    When I have a file open in InDesign 2025 on my MacBook Pro (14-inch, Nov 2023, 15.3.1) and switch between using the built-in display and an external monitor, the document view becomes completely black/blank, though all toolbars remain visible and functional.

    Steps to Reproduce:
    1. Open a file in InDesign on a MacBook Pro.
    2. Close the MacBook lid, connect to an external monitor, and wake the computer.
    3. The InDesign window stays open, toolbars are visible, but the artwork area is completely blank.
    4. Selecting all (Cmd + A) reveals bounding boxes, but no image or text is visible.

    This also happens in reverse:
    • If I’m working on an external monitor, then unplug it and open the MacBook to work, the same issue occurs.
    • My MacBook is always closed when connected to an external display, and I use an external keyboard and trackpad.

    Expected Result:
    • The document area should remain visible and fully functional when switching between the MacBook’s display and an external monitor without needing to restart InDesign.

    Actual Result:
    • The document area turns black/blank, preventing any interaction with the artwork.
    • Toolbars, menus, and selection boxes remain functional, but the contents of the document are completely invisible.

    Temporary Workaround:
    • Saving the file, quitting InDesign, and reopening fixes the issue temporarily.

    Additional Info:
    • OS, external display firmware, and InDesign are all up to date and have been happening for over a year.
    • Issue persists across different external monitors.
    • Unclear if this is an Adobe or macOS issue.

    There is a thread here with other people having the same exact issue:
    https://community.adobe.com/t5/indesign-discussions/indesign-blank-window-when-switching-displays/td-p/14394779

    When I have a file open in InDesign 2025 on my MacBook Pro (14-inch, Nov 2023, 15.3.1) and switch between using the built-in display and an external monitor, the document view becomes completely black/blank, though all toolbars remain visible and functional.

    Steps to Reproduce:
    1. Open a file in InDesign on a MacBook Pro.
    2. Close the MacBook lid, connect to an external monitor, and wake the computer.
    3. The InDesign window stays open, toolbars are visible, but the artwork area is completely blank.
    4. Selecting all (Cmd + A) reveals bounding boxes, but no image or text is visible.

    … more

    6 votes

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    0 comments  ·  Apple Silicon Support  ·  Delete…  ·  Admin →
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19. Indesign 20.1 There is a delay in moving picture/text box

    Clicking on a text box takes about 5/6 seconds before it selects it to move it.

    6 votes

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    1 comment  ·  Adjust Layout  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with performance and stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    a. Please share your OS version and machine configuration

    • To save your Mac's system configuration, open the "About This Mac" window, select "System Report," and then choose "File" > "Save" to export a detailed system information file that captures your current settings; you can name and save it to a location on your Mac for future reference. 

    b. Steps to Collect Windows System Information

    • Type System Information in the search bar.
    • Double-click the System Information app.
    • Click File. Click Save.
    • Name the file. Save the file to the Downloads folder. Click Save.

    c. Reproducible Steps – What workflow are you experiencing performance issues in?

    d. Video recording of the issue

    e. Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    f. Screenshot of Memory usage while the issue is observed

    e. Please follow the below steps on the Macintosh

    • Open Terminal in full-screen mode
    • Drag the InDesign application on the terminal (e.g. “/Applications/Adobe\ InDesign\ 2025/Adobe\ InDesign\ 2025.app/Contents/MacOS/Adobe\ InDesign\ 2025”)
    • Copy the logs when you start facing the slowness in a text(.txt) file. Share the file with us.

    —

    Adobe InDesign Team

    We have released InDesign 2025(v20.2.0.036) with performance and stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    a. Please share your OS version and machine configuration

    • To save your Mac's system configuration, open the "About This Mac" window, select "System Report," and then choose "File" > "Save" to export a detailed system information file that captures your current settings; you can name and save it to a location on your Mac for future reference. 

    b. Steps to Collect Windows System Information

    • Type System Information in the search bar.
    • Double-click the System Information app.
    • Click File. Click Save.
    • Name the file. Save the file to the Downloads folder. Click Save.

    c. Reproducible Steps – What workflow are you experiencing performance issues in?

    d. Video recording of… more

20. InDesign crashes when updating review link

    InDesign Version: 20.1
    OS: macOS Sequoia 15.3.1
    Device: MacBook Pro (14in 2021)
    Memory: 32G
    Chip: Apple M1 MAX

    I regularly update a large file. Any time I try to update the Share for Review link, InDesign crashes. In smaller files, I receive an error message saying, "There was an error updating the artifact." The link will successfully update, but not without crashing or errors.

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    3 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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