6979 results found

1. Unable to scroll after zooming in.

   Often times, after I have zoomed into a page, I lose the ability to scroll up and down through the page. This happens to both my scroll wheel and the hand tool. I have attached a video demonstrating it.

   I'm on a macbook pro OS X

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   3 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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2. Spell checker in InDesign CC2018 (13.0) has lost its mind

   InDesign spell check is randomly not recognising everyday words and when I acknowledge it by clicking Ignore All or Skip, it stops again on the very next word to report an Uncapitalised Sentence. This is happening whether I have the Dictionary set to Proximity or Hunspell.

   I cannot find a pattern other than that, but I have now experienced it on ten different InDesign documents. It is very annoying, but I am also left to wonder whether it is actually missing other words that might actually need correction?? PLEASE HELP.

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   8 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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3. InDesign CC 2018 Crashing Several Times Daily

   After updating to InDesign 2018 the application suffered from crashing. I applied the CopyPlugin_MAC.app patch, but it did not fix the issue.

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   4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

4. drop shadow effect bug - in NEW 2018 Indesign

   The Blend Mode in DROP SHADOW is FROZEN on MULTIPLY.. I cannot choose any other blend option... i.e. screen, darken, lighten..and it defaults to MULTIPLY...

   I tried drop shadow filter on multiple elements and documents.. STILL FROZEN... BIG BUG..

   I'll go back to using the older version until you get your issues fixed.

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   4 comments  ·  Effects/Transparency  ·  Delete…  ·  Admin →
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   Need More Info  ·  amaarora responded

   Hi,
   Can you add a video showing the issue? and some steps to reproduce the issue…
   We are unable to reproduce this bug.
   Are you on MAC or Win? Does it happen with all documents?
   You can add a video to WeTransfer/Dropbox etc and add a link here as comment.

   Also, please confirm if your issue is similar to one mentioned here.. https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/31964464-blending-effects

   -Aman

5. Recent file panel

   When Indesign first opens, the time stamp on the recent file is not correct. Some of the files are marked "in an hour" as when they were opened. Others are just marked as 4 hours ago.

   The normal keyboard shortcut for hide does not work either on this screen.

   Indesign CC 2017.1 release 12.1.0.56 build

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   5 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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6. beachballs

   Beach balls, beach balls and beach balls and wait for the next move in indesign. We do not find a solution to this problem on the Internet. Can Adobe solve this?

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   Hello All,

   Thank you for your patience all this while.
   We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
   We have concluded our investigation and have come up with few findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
   3. For few, the issue was intermittent and is no longer reproducible.
   4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

   We have created separated threads for these issues and we are now working towards resolving them.

   However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each root cause separately and effectively.
   If you are facing any slowness in InDesign or seeing any other performance issue, we request you vote for the relevant thread or create a new thread specifying the action/workflow which is slowing you down.
   We seek your support in our continuous effort to improve InDesign.

   -InDesign Team

   Hello All,

   Thank you for your patience all this while.
   We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
   We have concluded our investigation and have come up with few findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
   3. For few, the issue was intermittent and is no longer reproducible.
   4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

   We have created separated threads for these issues and we are now working towards resolving them.

   However, over the time this thread… more

7. The "Find" function doesn't work properly. It writes backward or not at all

   The "Find" function doesn't work properly. It writes backward or not at all

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   6 comments  ·  Others  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the fix of the issue.

8. Tool fly outs appearing on wrong monitor

   I am using a dual monitor setup, my left hand monitor is a standard widescreen monitor, my right hand monitor is a Wacom Cintiq.

   When I have InDesign maximized on the Wacom and attempt to access a fly out menu on the toolbar it opens the fly out menu on the very right-hand edge of the standard monitor. Which makes it impossible for me to select from the fly out menu without having to put down the stylus, switch to a mouse, and repeat the action to bring up the fly out menu and then select the item I wanted. This issue does not occur in Photoshop or illustrator.

   I am using a dual monitor setup, my left hand monitor is a standard widescreen monitor, my right hand monitor is a Wacom Cintiq.

   When I have InDesign maximized on the Wacom and attempt to access a fly out menu on the toolbar it opens the fly out menu on the very right-hand edge of the standard monitor. Which makes it impossible for me to select from the fly out menu without having to put down the stylus, switch to a mouse, and repeat the action to bring up the fly out menu and then select the item I wanted.… more

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   0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the fix of the issue.

9. Tables Style panel sometimes shows no styles

   Sometimes the Tables palette shows no styles, even though they exist.

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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10. CC'15-'17 All hyperlinks missing/removed after round trip with InCopy editors

    I am a designer and build corporate white papers anywhere from 35-100+ pages in length. We use the layout InCopy workflow with one assignment and all stories exported under that. After I import and design/format all content including hyperlinks, I then save for the editors for use in InCopy. They then do their work, and save for me, standard. Upon opening, all the hyperlinks are missing with a "red flag" denoting the ref. is missing . Oddly enough, for the past two documents we made, you could still export to PDF with the links functioning, this despite all the missing URL info in the hyperlinks panel. It seems embedded but not recognized. Sometimes you can right click on a link in the ID layout and it will also "go to destination," but the info is not present in the hyperlinks panel. Because the functionality was there for us, we ignored the hyperlinks panel for 2 major docs. With the latest document, the same thing happened, only this time we lost functionality too, which brought me here looking for answers. Hope this gets fixed, as I had to manually input 100+ links to finalize our document today! A couple variables: Our InCopy users are on PCs, where I am on a Mac. We also use 'Box' for file sync, primary stations are designer in the US and editors in Dublin.

    I am a designer and build corporate white papers anywhere from 35-100+ pages in length. We use the layout InCopy workflow with one assignment and all stories exported under that. After I import and design/format all content including hyperlinks, I then save for the editors for use in InCopy. They then do their work, and save for me, standard. Upon opening, all the hyperlinks are missing with a "red flag" denoting the ref. is missing . Oddly enough, for the past two documents we made, you could still export to PDF with the links functioning, this despite all the missing… more

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    4 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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11. Export from book file default to wrong filetype

    CC 2017 12.0.0.81
    Using the regular export menu, export an interactive PDF. That becomes the default. But now I want to export a Print PDF from the book panel, it keeps defaulting back to interactive PDF. So to make its I don't have to remember to choose Print PDF (for every single export), I have to first export a random Print PDF using the regular export menu, just to switch the default in the Export Selected files to PDF option.

    The two export locations: File > Export and using the flight from the Book panel, shouldn't be tied together. They should have their own defaults.

    CC 2017 12.0.0.81
    Using the regular export menu, export an interactive PDF. That becomes the default. But now I want to export a Print PDF from the book panel, it keeps defaulting back to interactive PDF. So to make its I don't have to remember to choose Print PDF (for every single export), I have to first export a random Print PDF using the regular export menu, just to switch the default in the Export Selected files to PDF option.

    The two export locations: File > Export and using the flight from the Book panel, shouldn't be tied together. They… more

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    0 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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12. create new document dialog

    When I clicked create new documents button the new dialog not shown and no templates available like photoshop or illustrator and only show the old new document dialog and when I checked my preferences I could not find Use legacy option check box at all in General Tab

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    2 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    Are you on Japanese or MENA feature set of InDesign?
    Japanese feature set – Japanese, Korean, Chinese (zh_CN and zh_TW)
    MENA feature set – Arabic, Hebrew, French (Morocco)

    Currently we have the new “Create new document” dialog only for the Roman feature set.
    We have however have working to get the new “Create new document” for Japanese and MENA feature sets as well with the upcoming CC 2018.0 release.
    You can test and try the new “Create new document” for MENA feature set in the Beta build posted on the InDesign Pre-Release program. Follow the below link for joining InDesign Pre-Release program and getting access to the Beta build of InDesign.

    https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171/participate/F2ECD64C-FC6A-411F-B75E-B662ADCDDEA8

    If it is otherwise, please let us know.

    -Aman

13. grey box under workspace tab

    I have a grey dialog box that appears under the workspace selection tab, and Im not sure how to make it go away. There is now dialogue in the box ever. Thanks everyone!

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    CLOSED  ·  4 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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14. Selection Tool Doesn't Allow Dragging to Move After Windows Update

    Using InDesign 20.1 x64 on Windows 11. After the recent Windows security update (KB5051987), the Selection Tool no longer allows dragging to move elements on a second monitor. It could be related to the fact the monitors are not the same size and do not have the same UI scaling. It functions properly on my laptop screen but I normally work from my larger 2nd monitor and it is no longer functioning properly there. The Free Transform tool still works.

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    0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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15. Type contextual control interferes with type input

    When the option in Preferences > Advanced Type for “Type Contextual Controls > Show for Character Alternates, Fractions, Ordinals and Ligatures” is active you have to hit a key twice to replace a selected glyph if alternates are shown. Please see attached screen capture.

    To get rid of this behavior you have to disable the option in the Preferences.

    InDesign 2025 (20.1.0.71)

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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16. Cant move objects on second monitor

    Cant move objects on second monitor
    So i use a laptop usually and things are normally fine. however for some reason now all objects on my second monitor is not moveable. i can click on the object and when i attempt to move it theres a red circle icon. if i move the indesign window to my main screen everything is moveable and the problem only happens on the 2nd monitor. I've tried reseting preferences, nothing is locked.
    I am using the latest version of indesgn

    4 votes

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    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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17. [ID-4255594]Hidden spreads are included in Table of Contents

    When you hide spreads, their individual page numbers change appropriately, but when you look at the table of contents and update that, the hidden pages still appear and the page numbers do not match those shown on the pages themselves.
    I am using version 20.0.1 x64

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    2 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

    —

    Adobe InDesign Team

18. [ID-4253057]Autonumbering in Hide Spreads is not working for Text Variables -> Insert Variable -> Last Page Number

    Text variable "Last page number" does not update with Hide Spread.

    With the newest update hiding spreads works automatically updates the pagination. This does not however change the "Last page number" variable. I often use this for screen presentations to display page X/X.

    This seems like a simple oversight in the update, but would be nice to have fixed.

    4 votes

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    0 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    We have been able to reproduce the issue and it is currently under investigation. 

    —

    Adobe InDesign Team

19. InDesign 20.0. Randomly crashes (haven't had this problem before). Could be a few minutes after opening the program or working on a file

    InDesign 20.0 on iMac. Randomly crashes (haven't had this problem with any previous versions). Could be a few minutes after opening the program or while working on a file. Very random but too often. I reset preferences, ran disk utility, et al.

    4 votes

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    0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

20. Adobe Indesign 2024 - frequent "Hang" issues & "error report" messages.

    1. We recently purchased Adobe Indesign 2024 and we are frequently facing "hang" issues where the screen gets stuck on opening an indesign file or while adding few lines of texts while editing a file. we are neither able to perform any further action nor close the indesign program. Only if we end the task we are able to exit.

    2. We have also been getting error report frequently and the working indesign file gets closed.

    3. In addition to that for the past 2 days, we are getting a pop-up message showing "do you want automatic recovery?" message, clicking yes on which the file gets stuck again.

    1. We recently purchased Adobe Indesign 2024 and we are frequently facing "hang" issues where the screen gets stuck on opening an indesign file or while adding few lines of texts while editing a file. we are neither able to perform any further action nor close the indesign program. Only if we end the task we are able to exit.

    2. We have also been getting error report frequently and the working indesign file gets closed.

    3. In addition to that for the past 2 days, we are getting a pop-up message showing "do you want automatic recovery?" message, clicking yes on which… more

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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