1423 results found

1. CC 2020 - Text tool switches back to previous tool, deselects itself

   Indesign 15.1.2 user here.

   Abnormally while im working in big sized files in indesign, whenever i press my Type Tool shortcut (which is "T") cursor goes to Type tool for a second then goes back to usally selection tool.

   When i go and choose the Type tool from left side bar it works.

   Im using windows pro 10. Re installed the program for few times.
   Saw other threads opened for the same issue but looks like you guys closed time bc it is fixed. But it is not! And it is incredibely time consuming!

   3 votes

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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2. Unable to package some InDesign files, error message appears

   Adobe InDesign CC 2017.1 release, 12.1.0.56 x64 build for Windows
   Open an .indd file, press File menu and select package menu item.
   Expected result: the file (catalog) is packaged.
   Actual result: the file (catalog) is NOT packaged. An error occurs about missing plugins: STEP-N-DESIGN.LOGIC.WIN.CC10.PLN EXTENSISFONTMANAGEMENTIDCC2014X64.APLN. (see attachment).
   Additional information: this problem occurs only by some files, not by all of them.

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   1 comment  ·  Print/Packaging  ·  Delete…  ·  Admin →
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3. missing dialog box

   When i clicked on the effect (example; gradient feather) for my image, there is no dialog box popping out. I'm unable to click on other tools and I've to use the escape key to close the 'invisible' dialog box before I can use the other tools. Hence, I'm unable to apply any effect on my image.

   I'm using the Indesign CC (13.0.1) on Windows.

   It feels like it's a programme bug. I've tried to reinstall the programme but it still persists.

   Please assist.

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   3 votes

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   1 comment  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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4. Crash Adobe InDesign CC v15.02-v15.1

   It freezes when openning the program (Starting up Service Registry...) Adobe InDesign CC v15.02-15.1 (Installed Language: English International)

   (But Adobe Creative Cloud for Teams: Photoshop, Illustrator, Bridge and Acrobat DC are fine.)

   My Computer:

   PC Dell Inspiron 5680
   OS: Windows 10 Pro v2004 (64bit)
   Processor: Intel Core i7-8700 3.2GHz.
   HDD: 256GB SSD
   RAM: 16GB
   Display card: NVIDIA Geforce GTX 1070
   Display resolution: 1920x1080 Refresh rate: 60Hz.
   Monitor: Dell S2718H/HX

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   3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2021(v16.0.0.77). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   —
   Adobe InDesign Team

5. InDesign doesn't sort numbers at the beginning of filenames naturally when placing multiple files, instead opting for alphabetical

   InDesign CC 2020, 15.1.2 (Mac, but possibly Windows, I can't test)
   Place multiple image files where filenames start with increasing numbers (e.g. page numbers).
   Expected: files get placed in order 1, 2, 3, ..., 10, 11, ..., 100, 101, etc.
   Actual: files get placed in order 1, 10, 100, ..., 2, 20, 200, 201, 3, ..., etc

   It doesn't follow the OS implementation of natural order sorting, so placing a lot of images doesn't match the Finder. It instead uses alphabetical sorting, which is counterintuitive.

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   3 votes

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   3 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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6. When moving object or multiple objects with arrow keys odd results, sometimes scale, sometimes alignment, sometimes jumps pages

   Mac OS - Updated version of InDesign CC

   Too many to list but here are a few.

   Nudge object with arrow keys, the height but not the width changes
   Nudge multiple objects, one changes alignment
   Click and drag to select object, jumps pages down in the doc
   Moving object with mouse, jumps around the page
   Placing image by drag and drop screen jumps around
   Selecting Text , jumps around screen

   I have videos of all these but keep getting errors when trying to submit, must be too big?

   These are a small list of issues, i get crazy things constantly, this is the buggiest InDesign has ever been for me, been using it for over 10 years recently updated to this brand new mac and nothing but bugs.

   Mac OS - Updated version of InDesign CC

   Too many to list but here are a few.

   Nudge object with arrow keys, the height but not the width changes
   Nudge multiple objects, one changes alignment
   Click and drag to select object, jumps pages down in the doc
   Moving object with mouse, jumps around the page
   Placing image by drag and drop screen jumps around
   Selecting Text , jumps around screen

   I have videos of all these but keep getting errors when trying to submit, must be too big?

   These are a small list of issues, i get crazy things constantly,… more

   3 votes

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   1 comment  ·  Adjust Layout  ·  Delete…  ·  Admin →
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7. cannot scroll to preview corner options

   InDesign 16.3 CC download, Win64: In previous versions of InDesign I could select a text or image box, open the 'corner options' drop-down list, and arrow/scroll through the options to preview the effect of each on the selected box. In InDesign CC, I can arrow through the list but no previews are shown on the selected box. Instead, it takes 12 clicks to re-open and select each of the six options. I have posted this problem in the community, with responses from Bill Silbert and Steve Werner. They concur that it's an InDesign/Windows Bug.

   2 votes

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   2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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8. i can't press shortcut

   i can't press shortcut "ctl-alt-m" to drop shadow effect

   2 votes

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   1 comment  ·  Effects/Transparency  ·  Delete…  ·  Admin →
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9. printer

   InDesign fails to print on networked printer.

   Installed HP OfficeJet 6958 using HP "Wizard" to download drivers and install.
   Printer is installed over wireless network (connected through router).

   Same error occurred when installing Canon iP110 using downloaded installer (it installed as Canon iP110 Series WS) (But CAN print to Canon iP110 installed through "add printer")

   All other applications print fine, including PhotoShop and Acrobat.
   InDesign goes through print process (window pops up to show pages being processed), but does not print. File does not appear in printer queue.
   This occurs with all documents - graphics, non-graphics, etc.
   
   I have:
   - Restarted computer
   - Uninstalled/reinstalled InDesign
   - Set Printer Preset to "Default Printer" with all default settings
   - Tried printing a document with only one text box, arial font, nothing in master pages - failed to print

   Reinstalled printer and tried again - same results.

   InDesign fails to print on networked printer.

   Installed HP OfficeJet 6958 using HP "Wizard" to download drivers and install.
   Printer is installed over wireless network (connected through router).

   Same error occurred when installing Canon iP110 using downloaded installer (it installed as Canon iP110 Series WS) (But CAN print to Canon iP110 installed through "add printer")

   All other applications print fine, including PhotoShop and Acrobat.
   InDesign goes through print process (window pops up to show pages being processed), but does not print. File does not appear in printer queue.
   This occurs with all documents - graphics, non-graphics, etc.
   
   I have:… more

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   1 comment  ·  Print/Packaging  ·  Edit…  ·  Delete…  ·  Admin →
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10. Export to ePub / html removes single characters from class names randomly

    On export to ePub and / or html (on Windows 10 64-bit), single characters are removed from class names. This appears to happen randomly (as shown below), but consistently (the same tags will have the same errors after closing and opening the document, after quitting and restarting InDesign, after restarting the computer, and whether exported as ePub or html).

    – span class="Colour" becomes span class="Colo r" (set on character style)
    – h4 class="Event-Month" becomes h4 class="E ent-Month" (though h4 class="Event-Date" is OK) (both set on paragraph style)
    – span class="Link" becomes span class="Lin" (set on character style)

    These same errors are not restricted to one document; they also occur to another document with the same style sheets.

    Changing these names revealed that this issue is related to a specific character in the class name, rather than the number of characters, as follows:

    – changing to span class="Clr" outputs span class="Clr"
    – changing to h4 class="Evnt-Month" outputs h4 class="E nt-Month" (h4 class="Event-Date" remains OK)
    – changing to span class="Lnk" outputs span class="Ln"

    This means that, for some reason, random characters in specific class names are being removed or replaced with spaces.

    Timing: I've updated my Windows 10 Pro to version 20H2, build 19042.630, but I've looked at a backup file created before that update and the issue was still present - therefore it's not related to the recent Windows feature update. The issue was not present last month, when I exported a document with the same settings, using InDesign v15.1.3 x64 - so it's happened after that. Therefore, this issue must be caused by a bug in the 2021 version of InDesign (v16.0 x64). I have confirmed this by exporting the same document as last month in v16, and the same error is present in that exported file.

    On export to ePub and / or html (on Windows 10 64-bit), single characters are removed from class names. This appears to happen randomly (as shown below), but consistently (the same tags will have the same errors after closing and opening the document, after quitting and restarting InDesign, after restarting the computer, and whether exported as ePub or html).

    – span class="Colour" becomes span class="Colo r" (set on character style)
    – h4 class="Event-Month" becomes h4 class="E ent-Month" (though h4 class="Event-Date" is OK) (both set on paragraph style)
    – span class="Link" becomes span class="Lin" (set on character style)

    These same… more

    3 votes

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    1 comment  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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11. InDesign won't import Microsoft Word Equations, even as graphics

    Take the following word file: https://www.dropbox.com/s/sta1b2iqhtx72if/basic%20word%20fail.docx?dl=0
    it contains two equations that I've highlighted in the original.png file so their locations can be identified (I've only done this to the screen capture, they're not highlighted in the word file).
    Now, place this word file into InDesign and the result as shown in result.png is that the equations are missing.
    The version of Word used is Microsoft Word for Mac 16.16.11 (190609) but I'm sure the same thing will happen from Word for Windows

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    1 comment  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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12. Application crashes/closes without submitting error log when trying to re-link or replace a file via drag and drop

    I am using the most recent version of indesign (17.4).

    When I try to re link a file (a PSD in this instance) or to use drag and drop to change the file to something else, the application completely shuts.

    It does not produce an error log and I have even tried regedit to get it to gather a crash dump but no joy.

    I have tried to revert to a previous instance of InDesign but this does not fix the issue either.

    1 vote

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    0 comments  ·  Crash/Freeze/Hang  ·  Edit…  ·  Delete…  ·  Admin →
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13. Find/change 15.1.3, Windows 10

    Find/change does not work when a character style (e.g. italic) is selected.
    Have closed program and started it again, and it works for words selected, but could not get it to find this question mark character ?, nor would it change format of a word to italics when this was selected under the Find Format and/or Change Format boxes. Following this I also found it would not find a selected word with no formatting changes requested.

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    2 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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14. When I start inDesign (12.1.0.56 x 64 build, English Windos version), I get a message from Windows Script Host code 800A0035

    Everytime I start inDesign (12.1.0.56 x 64 build, English Windows version), I get a message from Windows Script Host code 800A0035 (see attached). How can i get rid of this bug?

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    0 comments  ·  Others  ·  Edit…  ·  Delete…  ·  Admin →
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15. Hyperlinks to text anchors deleted when exporting to PDF and using Adobe World-Ready composers

    The Adobe World-Ready composers break hyperlinks to internal text anchors when the document is exported to PDF.

    Internal document links are composed of a source and a destination. The hyperlinks seem to get dropped when the destination is in a paragraph that uses one of the World-Ready composers.

    The hyperlinks appear to work correctly in the hyperlinks panel within InDesign. It's only once the file is exported to a PDF and opened in a program like Acrobat that this issue becomes apparent. When reviewing the output in Acrobat, the destination no longer appears to be present in the document at all.

    This does not seem to be a problem when Adobe Single-line Composer or Adobe Paragraph Composer are used, but this is not always a realistic solution.

    This is an issue in at least the last 2 major versions of InDesign (19.X and 20.X).

    The Adobe World-Ready composers break hyperlinks to internal text anchors when the document is exported to PDF.

    Internal document links are composed of a source and a destination. The hyperlinks seem to get dropped when the destination is in a paragraph that uses one of the World-Ready composers.

    The hyperlinks appear to work correctly in the hyperlinks panel within InDesign. It's only once the file is exported to a PDF and opened in a program like Acrobat that this issue becomes apparent. When reviewing the output in Acrobat, the destination no longer appears to be present in the document at… more

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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16. Variable Fonts in inDesign show different hinting results when compared to other environments

    InDesign v20.3.1 x64, Windows 11

    It appears that inDesign is maybe not able to correctly variate CVT values, causing unexpected hinting results. It seems as though CVT values that are used depend on the variable font’s default style/source. A possible way to recreate the issue: Compare the same variable font built in the same way but with a different default source set for each. If Hair (weight: 100) is set as the default, then it will appear in inDesign as if the Regular (weight: 400) is maybe using the CVT values of the Hair. This is shown in the first screenshot. It is not possible to recreate this issue in another environment such as Chrome. You would expect the choice of default style to not have any effect on the hinting result.

    Also attached is a screenshot that looks at the difference between a static and variable version of a Windows font: Segoe UI. Although this example is less valuable as it does not show as stark of a visual difference as the first screenshot and the static and variable versions are not exact matches, it stands to show a difference in variable font hinting that I found difficult to recreate in other environments outside of inDesign, possibly alluding to inDesign doing something unique with how it handles hinting in variable fonts.

    The screenshot examples use 18pt size text.

    InDesign v20.3.1 x64, Windows 11

    It appears that inDesign is maybe not able to correctly variate CVT values, causing unexpected hinting results. It seems as though CVT values that are used depend on the variable font’s default style/source. A possible way to recreate the issue: Compare the same variable font built in the same way but with a different default source set for each. If Hair (weight: 100) is set as the default, then it will appear in inDesign as if the Regular (weight: 400) is maybe using the CVT values of the Hair. This is shown in the… more

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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17. Indesign crashing on startup 2017 / 2018 (cloud) - Please Help!!

    InDesign crashes the computer on startup. Not just the program, but restarts the PC. Sometimes it crashes with blue screen sometimes with plain and simple restart without any messages. Program does not even open.

    I'm running Intel I7 8720X, Nvidia 1080 TI, 11 GB, 32 GB ram DDR4, 512 SSD + 3 TB Storage, Windows 10 Home - all updates.

    I'm not sure what is going on. I tried to reinstall it, several times, after I uninstall removing preferences / settings, formatted the drives to kill any existing settings, still same issues. Photoshop, Illustrator and Adobe Acrobat work fine, not indesign.

    I have no issues with any other software on this PC, runs really well.

    InDesign crashes the computer on startup. Not just the program, but restarts the PC. Sometimes it crashes with blue screen sometimes with plain and simple restart without any messages. Program does not even open.

    I'm running Intel I7 8720X, Nvidia 1080 TI, 11 GB, 32 GB ram DDR4, 512 SSD + 3 TB Storage, Windows 10 Home - all updates.

    I'm not sure what is going on. I tried to reinstall it, several times, after I uninstall removing preferences / settings, formatted the drives to kill any existing settings, still same issues. Photoshop, Illustrator and Adobe Acrobat work fine,… more

    3 votes

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    7 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

18. Cursor should return to starting location after find/change

    1. InDesign 15.0.1 x64 (Windows 10)
    2. I have a document with about 20 pages full of text. As I am reading through the text, I notice an error that I need to fix (such as a misspelled name, for example). I activate the the find/change dialog box and run a search and replace to change all of the misspelled names to the correct spelling. When I am finished, I click done in the Find/Change window.
    3. I may be misremembering, but it seems to me that in past versions of InDesign, when I clicked "Done" my cursor would jump back to the location where it had been when I started the find/change search.
    4. Now, when I choose the "Done" button, the cursor remains at the location of my last correction.

    As I said, I believe that the cursor returning to the original location used to be the default InDesign functionality. However, I might be misremembering. If I am, then please consider this a feedback request, not a bug.

    1. InDesign 15.0.1 x64 (Windows 10)
    2. I have a document with about 20 pages full of text. As I am reading through the text, I notice an error that I need to fix (such as a misspelled name, for example). I activate the the find/change dialog box and run a search and replace to change all of the misspelled names to the correct spelling. When I am finished, I click done in the Find/Change window.
    3. I may be misremembering, but it seems to me that in past versions of InDesign, when I clicked "Done" my cursor would jump… more
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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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19. InDesign 14.1

    Opening InDesign just by itself makes it freeze completely. Ball of death (on Mac) .
    It asks me if I want to start automatic recovery however I can't click on any of the options because the ball of death doesn't let me. The window with the recovery message consequently shows up on top of any other screen.

    I could make InDesign work ONCE yesterday after restarting and today it completely crashes again. Unfortunately it also means one of my files is now stuck 'open' which is untimely.
    This is the latest verstion both of InDesign as well as Mac OS.

    Aaand while at it my Adobe Creative Cloud is being an absolute nightmare logging me out a lot and when I enter my log in details and confirm it thinks about it and says - you have been logged out. Takes me several attempts to make it work.

    Any help would be appreciated.
    Cheers!

    Opening InDesign just by itself makes it freeze completely. Ball of death (on Mac) .
    It asks me if I want to start automatic recovery however I can't click on any of the options because the ball of death doesn't let me. The window with the recovery message consequently shows up on top of any other screen.

    I could make InDesign work ONCE yesterday after restarting and today it completely crashes again. Unfortunately it also means one of my files is now stuck 'open' which is untimely.
    This is the latest verstion both of InDesign as well as Mac OS.

    … more

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

20. 15.0.2 Margins & Columns Issue on Body Page 1 (Windows only)

    Version: 15.0.2

    Steps to reproduce the issues:
    I was teaching 3 students on 15.0.2 (all on Windows) how to create a new document. We set up a 12-page file and specified 3 columns and changed the top margin in the New Document dialog box. With the preview checkbox on, body page 1 did not reflect the changes. We could see the bleed and slug lines appearing when defined. We could also see the A in the corner of the the body page 1 icon in the Pages panel, indicating that A-Master was assigned.

    Expected result
    When you define a new document with Preview enabled, you should be able to see the margins and columns as defined on the first page, behind the dialog box before (and after) you click on OK.

    Actual result:
    After clicking on OK, we discovered that the margins and columns were defined and visible on the A-Master and body pages 2-12. We had to manually re-apply the A-Master to Body page 1. This happened to all three students.

    It is working as expected on my Mac 10.15.3.

    Version: 15.0.2

    Steps to reproduce the issues:
    I was teaching 3 students on 15.0.2 (all on Windows) how to create a new document. We set up a 12-page file and specified 3 columns and changed the top margin in the New Document dialog box. With the preview checkbox on, body page 1 did not reflect the changes. We could see the bleed and slug lines appearing when defined. We could also see the A in the corner of the the body page 1 icon in the Pages panel, indicating that A-Master was assigned.

    Expected result
    When you define a… more

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    0 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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