1337 results found

1. Font appearance issues in Id 2018

   I have recently purchase a new Mac. Running High Sierra 10.13.2 and Id 2018. Any time I open a file with Helvetica in it the font is garbled. Is this one of the issues that people have been experiencing with the upgrade to High Sierra? How can this be fixed?

   I can't downgrade my operating system as the computer is brand new and I need to use this computer for work. Any help would be much appreciated.

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2. fi creates embedded subset

   When I use the two letters "fi" in that order, when I export PDF, I get embedded subsets. This is on multiple fonts.
   if I switch the case of f"I" to fI upper case (EYE), then the embedded subset issue goes away. (the case of the first letter "f" does not matter.
   example so words:
   first
   fit
   profit
   indentifies

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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3. Endnotes with Numbers following Hebrew Script in an English Document Not Working

   I have an issue with Endnotes and how they are working in English following Hebrew inputs into the text. It seems to be isolated to endnotes with or including any kind of numbers. I have attached a WORD document, showing screenshots. This I have to say is quite a needed fix, or a solution. I was informed to submit this as a bug.

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4. Editing type size from story editor is inconsistent

   This is a bug, not an idea.

   When I attempt to resize text by highlighting text within the story editor, the changes I punch into the toolbar do not always commit. I often have to make 2 or 3 attempts to get my changes to successfully commit.

   This issue has been persistent over many versions of Indesign, over many Mac OSes.

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5. Find similar image

   On the latest update 18.4, the find similar image function is not working like before. I've even used an image from the Adobe stock library and it cannot find its own image. With the last version, this feature worked as expected.

   To reproduce this issue, place an Adobe stock image in InDesign, right-click on it and choose "find similar image".

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6. Random De-selection

   I've found this to be an issue ever since I first started using indesign 3 years ago. Sometimes when shift selecting objects, other random objects that you have already selected will unselect themselves. For example, I am selecting 4 random objects on my spread, I select 1, then 2, then 3, then 4, and object 2 unselects itself when I selected object 4

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7. publish online

   When I try to view my published document, I just get arbitrary website information such as below. The same issue when I try to view my Published documents dashboard.

   {{pageDetails}}
   {{docInfo.map.documentName | limitTo: (isTouch ? 30 : 80)}}{{docInfo.map.documentName.length > (isTouch ? 30 : 80) ? '...' : ''}}

   {{pageDetails}}
   English
   ✓Deutsch
   ✓English
   ✓français
   ✓日本語

   Also, this bug report platform is not letting me upload jpegs or pngs.

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   1 comment  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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8. links not clickable on publish online link

   When I publish my document online, Hyperlinks are not clickable. When the document is viewed as a PDF, links ARE clickable. All text is ungrouped and on the top layer. All hyperlinks are properly embedded (again, they work in the PDF and this is purely an issue with the Publish Online link). Running the latest Indesign 20.2 on Mac Sonoma 14.7

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9. InDesign crashes when mounting/updating another InDesign document with overset text

   InDesign Version: Adobe InDesign CC 13.0.1
   Operating System: macOS High Sierra version 10.13.2
   Computer: MacBook Pro (Retina, 15-inch, Mid 2015)

   Steps to reproduce the issue:
   1. Create a new document in InDesign with at least 3 pages.
   2. Make a textbox on one of the pages (e.g. page 1) and fill it with some text.
   3. Resize the textbox so that some text overset and preflight shows 1 error - overflowing text.
   4. Save and close the document
   5. Create a new InDesign document
   6. Place the InDesign file with the overflowing textbox in the new InDesign document (NOTE: You need to place the page which actually has the overflowing text). You should get an error message that the document you want to place is containing overflowing text. Click OK.
   7. Alt+Double Click / Opt+Double Click on the placed document in order to edit it.
   8. Do some edits in the document, e.g. duplicate the textbox with the overflowing text by holding ALT while moving it. Make sure that you still have overset text in the document.
   9. Save the document, and close it by clicking CMD+W or File->Close. This should automatically lead you back to the document where you placed the document, and InDesign should try to automatically update the placed document with the new content.

   Expected result:
   InDesign should update the contents of the placed InDesign document, and not crash, regardless of whether the placed InDesign document contains overset text or not.

   Actual result:
   In my case, InDesign crashes at the end of step 9 when trying to update the placed document containing overset text. I have attached a screenshot, in addition to the crash reports generated by Apple/Adobe at this time. InDesign shows the following error message (translated from Norwegian to English): "Error: Adobe InDesign is exiting. A serious error occured. Restart InDesign to restore work in any InDesign-documents that isn't archived." It also shows a dialog box which warns you about overset text on pages in the placed document.

   Extra notes and comments:
   If InDesign didn't crash in step 9, you can try to go to the "Links" panel and update the link to the placed document, if it didn't update automatically. In general you should also try placing and updating InDesign documents containing overset text into another InDesign document, and this error should occur eventually.

   In my experience InDesign crashes very often due to this error when using a workflow which requires mounting other InDesign documents, which might contain overset text accidentally. In the workflow that we use, this error is very devastating leading to InDesign crashing up to several times per day (or per hour) in certain periods.

   The error most consistently occurs when doing some changes in a document containing overset text, and then updating it in InDesign, as described in the steps to reproduce the error. However, the error has also occured when placing the document, not just while updating it.

   I have also experienced that this error occurs even when there just are some extra lines at the end of the textbox, so that text technically overflows, but no preflight error appears because the overflowing text is just empty lines/paragraphs. This makes the bug extra difficult to avoid, because the overflowing text could be in any textbox in the document, even though no error is showed.

   This error has occured consistently over several InDesign and OS versions, at least for several years, probably since the feature to place another InDesign document was introduced.

   InDesign Version: Adobe InDesign CC 13.0.1
   Operating System: macOS High Sierra version 10.13.2
   Computer: MacBook Pro (Retina, 15-inch, Mid 2015)

   Steps to reproduce the issue:
   1. Create a new document in InDesign with at least 3 pages.
   2. Make a textbox on one of the pages (e.g. page 1) and fill it with some text.
   3. Resize the textbox so that some text overset and preflight shows 1 error - overflowing text.
   4. Save and close the document
   5. Create a new InDesign document
   6. Place the InDesign file with the overflowing textbox in the new InDesign document (NOTE:… more

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   1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your support. The issue is now fixed in the latest update of InDesign.
   Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

   If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

   Let us know if the issue is resolved for you in InDesign 14.0.

   Thanks,
   Abhinav Kaushik
   InDesign Team

10. 'Text style' (Character/Paragraph) Drop Down Visual Bug

    Adobe InDesign 19.4, Apple M3 Max, Sonoma 14.4 and 14.5 (at least).

    'Text Style' drop downs for character and paragraph show persistent white box, without any of the styles showing. White box blocks UI actions below.

    Occurs randomly, resolves randomly. Restart not guaranteed to fix the issue.

    Expected result: The drop down displays the relevant text styles...
    Actual result: Empty white box...

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11. Export to PDF crashes when Printer's Marks checked on in PDF export window menu (Indesign 14.0.1 )

    When I leave Printer's Marks unchecked, Indesign exports effortlessly.

    Crashing while exporting to PDF happens with any design, regardless of the contents in the design (RGB, .ai files, etc.)

    I have tested it on exporting older designs that have already been sent to print with printer's marks, prior to this issue.

    Note: checking or unchecking Bleed and Slug don't interfere – only Printer's Marks do.

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Not Reproducible  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Based on user comments that the crash was no longer reproducible in 14.0.1, we’re closing this issue.

    —
    Adobe InDesign team

12. Mouse click doesn't register properly

    On MacOS IdDesign 20.0.1 and 19.5.1 improperly register mouse clicks.

    As this misbehaviour started recently I suspect that some Apple patch broken something.
    But I do not experience any issues in other applications! Everything seems to work normally but InDesign.

    If you click a frame, InD registers a click-and-hold while I just clicked it with trackpad and lifted the finder up (see video).

    Second, if I put editing mark into the text and go to Paragraph style to apply it, the palette doesn’t register the click properly—it seems it registers a drag, not a click! I can only try to click multiple times in a row, very quickly, and then there’s a chance the click will be registered (as on the second video).

    Clicks with Wacom tablet seem to register properly in first case, while paragraph / text style are broken in both cases.

    I encountered that issue using macOS Sonoma, so I decided to upgrade to MacOS Sequoia, but with no effect. I’m working on MacBookPro18,3 with Apple M1 Pro.

    Work is almost impossible now…

    On MacOS IdDesign 20.0.1 and 19.5.1 improperly register mouse clicks.

    As this misbehaviour started recently I suspect that some Apple patch broken something.
    But I do not experience any issues in other applications! Everything seems to work normally but InDesign.

    If you click a frame, InD registers a click-and-hold while I just clicked it with trackpad and lifted the finder up (see video).

    Second, if I put editing mark into the text and go to Paragraph style to apply it, the palette doesn’t register the click properly—it seems it registers a drag, not a click! I can only try… more

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13. Buttons do not work in Indesign

    Certain buttons aren't working in Indesign. E.g. I can't click into the preflight panel, or the pop-up comes up for a millisecond, too fast for me to click into it. This is happening with the Preflight panel, the 'align to' button in the Alignment panel, and other toggles like it. Incredibly frustrating. I've tried restarting but the issue persists.

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14. Printing Documents with VFs directly from InDesign is broken, need to export to PDF first

    Hello support team!
    We at Dalton Maag noticed that we couldn't print documents containing variable fonts directly from InDesign 16.3 on macOS Big Sur. Export to a PostScript file produces a broken file. The document needs to be exported to PDF first. We found this issue on our client font but managed to reproduce it with Source Serif VF from https://github.com/adobe-fonts/source-serif/releases/tag/4.004R.

    I sent the following files to Josh Hadley at Adobe:

    • A ZIP containing test documents, a broken exported PostScript file and a correctly exported PDF file
    • An AVI showing how we tested
    • A JPG showing what comes out of the printer

    We have found one "fix" or "workaround" for this: go into the print settings, "Graphics", and select font subsetting. maybe InDesign should do that by default.

    Thank you for looking into this :)

    Hello support team!
    We at Dalton Maag noticed that we couldn't print documents containing variable fonts directly from InDesign 16.3 on macOS Big Sur. Export to a PostScript file produces a broken file. The document needs to be exported to PDF first. We found this issue on our client font but managed to reproduce it with Source Serif VF from https://github.com/adobe-fonts/source-serif/releases/tag/4.004R.

    I sent the following files to Josh Hadley at Adobe:

    • A ZIP containing test documents, a broken exported PostScript file and a correctly exported PDF file
    • An AVI showing how we tested
    • A JPG showing what comes out… more
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15. ID Arabic-Enabled incorrect full stop position with "soft return"

    ID Arabic-Enabled incorrect full stop position with "soft return"
    1. ID version: 2024 Arabic enabled.

    Description:
    Text error when a soft return is used at the end of one sentence, the following text will place the full stop at the wrong end of the text.
    See attached videos which indicate the correct behavior on ID 2023, and the incorrect behavior on ID 2024.
    Downloas sample file "ID2024OKon2023ERRORon2024.indd" at https://vocaza-my.sharepoint.com/:u:/p/n_el-abed/EbOQxQlxUMZJk7OHeTSL39cBsXBBMVLgJx8oqkcjfTgsJw?e=oZTGQZ

    1. Steps to reproduce the issues:
       Open file "ID2024OKon2023ERRORon2024.indd" on ID 2023, apply a soft return as indicated in video "ID2023.mov", all is OK.
       Open same file on ID 2024, apply a soft return as indicated in video "ID2024.mov", the full stop on the next sentence is placed in the wrong position.

    2. Expected result:
       When "soft return" is used, the final "full stop" must stay at the left side end of the arabic text.

    3. Actual result:
       When "soft return" is used, the final "full stop" is moved to the right side end of the arabic text.

    videos showing the behavior on:
    - ID2024 (here is the problem): https://youtu.be/agVHdKbQMsM
    - ID2023 (no problem): https://youtu.be/DirNUJVyqqM

    ID Arabic-Enabled incorrect full stop position with "soft return"
    1. ID version: 2024 Arabic enabled.

    Description:
    Text error when a soft return is used at the end of one sentence, the following text will place the full stop at the wrong end of the text.
    See attached videos which indicate the correct behavior on ID 2023, and the incorrect behavior on ID 2024.
    Downloas sample file "ID2024OKon2023ERRORon2024.indd" at https://vocaza-my.sharepoint.com/:u:/p/n_el-abed/EbOQxQlxUMZJk7OHeTSL39cBsXBBMVLgJx8oqkcjfTgsJw?e=oZTGQZ

    1. Steps to reproduce the issues:
       Open file "ID2024OKon2023ERRORon2024.indd" on ID 2023, apply a soft return as indicated in video "ID2023.mov", all is OK.
       Open same file… more

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16. Moving pages between documents buggy in indesign 18.0

    When attempting to move pages from one .indd file to another, the application occasionaly tells me that the page format is different, which it isn't. What happens is the pages don't show up in the target document although being deleted from the source doc (delete pages box checked) … closing and reopening the application helps sometimes but not for good. Is there any way to resolve this issue?

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17. Lao Line Breaking Support

    I'm working on a major project using the Lao language and InDesign. The Lao text is not flowing correctly in InDesign. There are addons that provide these features (LaoScript), but there isn't native InDesign support, from what I can tell.

    Lao text does not seem to properly word wrap. Many professionals use zero-width-spaces in Lao to create invisible 'spaces' between words so that applications properly word wrap. However, this has significant drawbacks and makes it harder for Lao people to use and edit their language because editing text with invisible characters is difficult (especially on mobile, but PCs as well).

    As one of the members of the team who helped bring Lao support to ICU (International Components for Unicode), I know that there is support for Lao that doesn't require much work, assuming you all are already using ICU to process text in InDesign. Adobe is listed on ICU's project page as a major user of this library.

    So... I would like to request this feature be turned on to properly support Lao text wrapping and word tokenization with non-zero-width-space delimited phrases in Lao.

    Here's an excerpt from the Lao Bible:

    ເມື່ອພຣະເຈົ້າຊົງເລີ້ມຕົ້ນ (5 words, no spaces, no ZWSPs)

    ເມື່ອ ພຣະເຈົ້າ ຊົງ ເລີ້ມ ຕົ້ນ (same 5 words separated by spaces)

    I know that there are organizations who swear by ZWSPs (and for good reasons), and do not prefer automatic Lao word tokenization. It might be nice to also provide a mechanism to manually disable this feature for text/frames/documents, assuming the user wants greater control of line breaking in Lao (Thai or Khmer too). But, otherwise, out-of-the-box, have the feature on so that it lowers the barrier of entry for Lao people wishing to use InDesign.

    Chrome and LibreOffice are two applications that already support Lao word tokenization out of the box, and more text is available at https://laobible.sea-sda.org if you need some tools/text to test against.

    Thanks!

    I'm working on a major project using the Lao language and InDesign. The Lao text is not flowing correctly in InDesign. There are addons that provide these features (LaoScript), but there isn't native InDesign support, from what I can tell.

    Lao text does not seem to properly word wrap. Many professionals use zero-width-spaces in Lao to create invisible 'spaces' between words so that applications properly word wrap. However, this has significant drawbacks and makes it harder for Lao people to use and edit their language because editing text with invisible characters is difficult (especially on mobile, but PCs as well).

    … more

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18. Margins outside page bounds

    In the new New Document setup dialog it is possible to set margins larger than the page dimensions which results in Margins outside the page area. This does not happen with the legacy dialog.

    Please see https://community.adobe.com/t5/indesign-discussions/bug-issue-with-margins-and-paper-size-document-with-margins-outside-document/m-p/13425416#M507464 for more details.

    Unable to attach sample .indd file...

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19. InDesign 2020 freezes when placing articles with endnotes (big file)

    Working with a approximately 500 paged book, 30 articles with endnotes.

    Now with 20 articles / 300 pages done, InDesign 2020 freezes when placing new articles.

    Please, please, please: fix the issue with a possibility to keep all endnotes in a separate ID-file (linking endnotes to other ID-files)! Because of this, now forced to have the whole, massive book in one ID-file.

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

20. Minor issues under 20.0.X

    Minor issues with Indesign 20.0
    Problems I am experiencing are linking two text frames, when clicking on a frame to select, it shifts position, it is very difficult to change the colors via the color swatches tab, read as if I do not want to select them, after repeated clicking it sometimes works. .
    When entering a new document, entering dimensions, they jump back before I have been able to confirm and everything has to be entered again, etc...
    Update to 20.0.1 does not help everything under iOS 15.1.1 on MacBook Pro, but also on 14.X on iMac, same problems with Indesign 20.0.1

    Minor issues with Indesign 20.0
    Problems I am experiencing are linking two text frames, when clicking on a frame to select, it shifts position, it is very difficult to change the colors via the color swatches tab, read as if I do not want to select them, after repeated clicking it sometimes works. .
    When entering a new document, entering dimensions, they jump back before I have been able to confirm and everything has to be entered again, etc...
    Update to 20.0.1 does not help everything under iOS 15.1.1 on MacBook Pro, but also on 14.X on iMac, same… more

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    0 comments  ·  Others  ·  Edit…  ·  Delete…  ·  Admin →
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