705 results found

1. Persistent Cursor and Functionality Issues in Adobe InDesign After macOS Sequoia 15.1.1 Update

   Description of the Issue:

   I’m experiencing multiple issues with Adobe InDesign across different versions (including the latest and earlier releases) after updating to macOS Sequoia 15.1.1. These problems occur consistently across various files and significantly disrupt workflow.

   Issues encountered:

   Unable to apply colors from the swatch palette – clicking on a swatch does not work for either text or objects.
   Styles (both text and object) cannot be applied by clicking; I must use right-click and "Apply Style" instead.
   Frames on the page shift a few millimeters upon clicking, seemingly on their own.
   Stroke color for objects cannot be selected or modified.
   The selection tool lags and causes objects to move slightly to the left when selected.
   Fonts cannot be changed from the toolbar – clicking the dropdown does nothing.
   These issues are highly disruptive and make it impossible to work efficiently. No other changes have been made to my system aside from the macOS update, so I suspect it is the root cause of the problems.

   I would appreciate guidance on resolving these issues as soon as possible.

   Description of the Issue:

   I’m experiencing multiple issues with Adobe InDesign across different versions (including the latest and earlier releases) after updating to macOS Sequoia 15.1.1. These problems occur consistently across various files and significantly disrupt workflow.

   Issues encountered:

   Unable to apply colors from the swatch palette – clicking on a swatch does not work for either text or objects.
   Styles (both text and object) cannot be applied by clicking; I must use right-click and "Apply Style" instead.
   Frames on the page shift a few millimeters upon clicking, seemingly on their own.
   Stroke color for objects cannot be selected or… more

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   6 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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2. Persistent startup screen

   When opening old ID documents frequently the startup screen hangs on the main screen. This happens specially after missing images, plug-ins an fonts warnings. Have to quit and relaunch ID...

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   2 comments  ·  Others  ·  Delete…  ·  Admin →
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3. indesign won't start

   InDesign 18.5 will not start/open - need to uninstall & reinstall everyday.

   I have tried
   - switching off Connect Fonts (Suitcase)
   - restarting computer and opening InDesign as first app
   - opening through double clicking on a .indd file

   2 votes

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4. Sencoten

   InDesign CC 14.0.3

   I work in the health sector of the Pacific North West. We are incorporating Indigenous languages in our communications both in print and online in an effort to be inclusive and represent our diversity.

   Recently, I have been unable to use any Indigenous keyboard symbols with InDesign (and I assume other CC products) - though I can use it in this forum and in other software. Examples are Ȼ and Ŧ. I've attached a screen grab showing the language keyboards installed on my MacBook Pro and a result. As a reference, this site provides Indigenous language keyboards for free download: languagegeek.com

   Step to reproduce issue
   • I install a free language keyboard from languagegeek.com.
   • I select SENOCŦEN.
   • I use this keyboard to generate an Indigenous character such as Ŧ using the Lato font, which has the tested ability to generate this character.
   • I type in the letter T and a line to create the special keyboard character.

   Expected result
   A T with a horizontal line. Eg Ŧ

   Actual Result
   • A pink box with a line drawn through it showing that the character cannot be produced.
   • Screenshot of result is included.

   Thanks for considering,
   Matthew

   InDesign CC 14.0.3

   I work in the health sector of the Pacific North West. We are incorporating Indigenous languages in our communications both in print and online in an effort to be inclusive and represent our diversity.

   Recently, I have been unable to use any Indigenous keyboard symbols with InDesign (and I assume other CC products) - though I can use it in this forum and in other software. Examples are Ȼ and Ŧ. I've attached a screen grab showing the language keyboards installed on my MacBook Pro and a result. As a reference, this site provides Indigenous language keyboards… more

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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5. 15.1 and 15.1.1 Locking up and freezing when opening packaged files

   Same bug that we had with CS6.

   Basically if a Document Fonts folder exists, then opening the INDD file takes forever and/or freezes up constantly while working. But if we rename the subfolder or delete it altogether, then ID performs normally.

   2 votes

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   0 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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6. Spinning Beach Ball appears every time I try to highlight text

   1. InDesign 18.0
   2. Seems just clicking with the Text Tool gets a spinning ball. Even worse if I try to highlight after clicking. 30-60 second wait. 3, Expect to highlight text as in the past.
   3. Once the ball stops spinning, maybe one character has been highlighted.

   Troubleshooting steps:

   Tried resetting preferences. No change.
   Checked for corrupted fonts and removed. No change. (I'm using fonts from TypeKit, which don't appear to be installed in FontBook.)
   Uninstalled InDesign. Shut down computer. Reinstalled InDesign.
   Checked for corrupted file. (Saved copy. No change. Saved to imdl. No change.)
   Tried opening file on different computer. Same issue on that computer.
   Tried switching from GPU to CPU. No change.

   Additional information. Primary computer is running MacOS 10.15.7 with 64 GB of RAM and Radeon RX 580 8 GB.

   1. InDesign 18.0
   2. Seems just clicking with the Text Tool gets a spinning ball. Even worse if I try to highlight after clicking. 30-60 second wait. 3, Expect to highlight text as in the past.
   3. Once the ball stops spinning, maybe one character has been highlighted.

   Troubleshooting steps:

   Tried resetting preferences. No change.
   Checked for corrupted fonts and removed. No change. (I'm using fonts from TypeKit, which don't appear to be installed in FontBook.)
   Uninstalled InDesign. Shut down computer. Reinstalled InDesign.
   Checked for corrupted file. (Saved copy. No change. Saved to imdl. No change.)
   Tried opening file on… more

   2 votes

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   2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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7. hangs on export to epub3

   I have one file that will not export at all. InDesign hangs every time and I have to force quit. I have tried not including the cover, the fonts, the TOC, in all combinations. I was able to export by opening the IDML in CS6. Mac OS 10.3.6 and InDesign CC 15.1

   2 votes

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   4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Resolved For User  ·  amaarora responded

   As confirmed by the customer, the issue was due to hyperlinks inside footnotes in the document. Deleting them resolved the issue.

8. Problem with linked Mathtype *.EPS equations after last update in Indesign 16.3. Equations are destroyed in exported PDF for printing.

   I have finished book with 1.5k of equations and i am unable to export PDF for printing. (see attached files) HEEEELP! All Mathtype equations use system fonts (Times New Roman & Symbol) and they are EPS files linked in InDesign. If i open that equation file in MathType or Illustrator everything is OK. I can send whatever files you want.

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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9. [ Versions 14 and 15 ] Adjust Layout | Liquid Page Rule "Scale" is affecting the result

   Hi together,
   as it seems feature Adjust Layout is actually affected by Liquid Page Rule.

   Two identical pages will scale type differently if Liquid Page Rule is set to "Based on Master" on one page and "Scale" on the other page.

   This seems to be a bug. Liquid Page Rule should not affect the result of Adjust Layout. Applied my test documents from my German InDesign 2020 15.0.2.310 on Windows 10:
   200206-1-Wrong-Text-Size-with-LayoutAdjustment-INDD-2020.zip

   NOTE: I renamed the zip file to .zip.txt because this site will NOT allow to attach zip files.

   Also see into this thread at Adobe InDesign Forum where the issue came up recently:

   Unusual, weird layout (ID CC2020): fonts are scaled
   喜狼_edny
   Feb 05, 2020
   https://community.adobe.com/t5/indesign/unusual-weird-layout-id-cc2020-fonts-are-scaled/td-p/10904930?page=1

   Regards,
   Uwe Laubender
   ( ACP )

   Hi together,
   as it seems feature Adjust Layout is actually affected by Liquid Page Rule.

   Two identical pages will scale type differently if Liquid Page Rule is set to "Based on Master" on one page and "Scale" on the other page.

   This seems to be a bug. Liquid Page Rule should not affect the result of Adjust Layout. Applied my test documents from my German InDesign 2020 15.0.2.310 on Windows 10:
   200206-1-Wrong-Text-Size-with-LayoutAdjustment-INDD-2020.zip

   NOTE: I renamed the zip file to .zip.txt because this site will NOT allow to attach zip files.

   Also see into this thread at Adobe InDesign Forum where… more

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   1 comment  ·  Adjust Layout  ·  Delete…  ·  Admin →
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10. PDF's Exporting at Large File Sizes

    I've been running into an issue with PDF's exporting at large file sizes. This became apparent to me after the 2022 update. Here is an example of how this occurs and disrupts my workflow.

    I recently sent a exported a PDF from an indd project that linked to 13 PSD's. The exported PDF file size came to relatively manageable 10 MBs.

    I later updated the same project, now including 20 linked PSD's. This PDF export came to 184 MBs!

    When I've run into this in the past, I've had to either convert the PSD's to JPG's, or run some kind of other optimization out of Acrobat. This is an OK workaround when in a crunch, but I prefer to keep the workflow of source images to PSD's, intact. The downside to running optimization out of acrobat is noticeable loss in image quality, especially in the red channel of JPG's. In the above example, running optimization out of Acrobat reduced the PDF from 184 MBs to 4 MBs, with some, but not too terrible, loss in image quality.

    It's highly likely that this jump in export size is due to the PSD's. My research has lead me to believe this has something to do with meta data carried over in the PSD's, but it still seems like an extreme shift in export size.

    Any thoughts on what the cause of this extreme file size could be? Can export to PDF image options be refined to mitigate this? Like enhanced image flattening, conversion, or meta data remove (if this is indeed the source of the issue). Are there any options that exist that I'm missing? Though, the variable here seems to be the PSD's themselves.

    I've included systems specs, and PDF export settings as attachments for reference, below.

    System Specs:
    Windows 10 Pro 20H2
    AMD Ryzen Threadripper 2950x 16-Core 3.5 GHz
    128 GB RAM
    NVIDIA GeForce RTX 2080 Ti

    I've been running into an issue with PDF's exporting at large file sizes. This became apparent to me after the 2022 update. Here is an example of how this occurs and disrupts my workflow.

    I recently sent a exported a PDF from an indd project that linked to 13 PSD's. The exported PDF file size came to relatively manageable 10 MBs.

    I later updated the same project, now including 20 linked PSD's. This PDF export came to 184 MBs!

    When I've run into this in the past, I've had to either convert the PSD's to JPG's, or run some kind… more

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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11. prompt message

    a prompt appears on the bottom of my indesign screen after opening an old file I need to work on (my portfolio):

    "Type 1 fonts will no longer be supported after 2023

    A blue message box regarding Type 1 not being support starting 2023. Your document contains 0 Type 1 fonts...... more info....."

    That box is not leaving my workspace even after I click for more information; It obstructs my workspace.

    The chat technician says:

    "The message must only be popping up while working on the document. It will not appear once you export it to other file format. I am sharing you a link where you can post your suggestion regarding the product :
    https://indesign.uservoice.com/
    I will also be sharing the issue with my senior to fix this if possible."

    So my suggestion is to please add a "close window" after one reads the message - I will be working on many old files (as I'm new to Creative Cloud) and this will continue to be an issue for me. I understand that 2023 is when this will no longer be working. I can not substitute all of my files (so much extra work) that quickly - to rid this box to work effectively. So the close window will be super helpful ;/

    a prompt appears on the bottom of my indesign screen after opening an old file I need to work on (my portfolio):

    "Type 1 fonts will no longer be supported after 2023

    A blue message box regarding Type 1 not being support starting 2023. Your document contains 0 Type 1 fonts...... more info....."

    That box is not leaving my workspace even after I click for more information; It obstructs my workspace.

    The chat technician says:

    "The message must only be popping up while working on the document. It will not appear once you export it to other file… more

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    0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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12. Changing case from caps to lowercase

    The first letter of a new paragraph has automatically changed from caps to lower case after an A level heading in my document. It only relates to this heading levels and occurs in 85% of instances in a 90 page document. I have checked the Word file and cannot find an issue there. I have not been able to replicate the issue since it has been picked up in the proof reading process. I am using the current inDesign CC version and Adobe Typekit fonts.

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    0 comments  ·  Styles  ·  Delete…  ·  Admin →
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13. The first letter typed in is English even when my system is set to Hebrew

    I'm using Indesign 20.5 on an Intel Mac Pro running Mac OS Sequoia 15.6.
    Here are the steps to reproduce the issue:
    1. Insert a new text box and enter some English text.
    2. Select the text
    3. Change the keyboard input to Hebrew.
    4. Start typing in Hebrew.

    The resulting text will be an English letter (corresponding to the Hebrew letter typed in) followed by the correct Hebrew letters typed.
    Two things to note:
    1. You must select all the text in the text box for this issue to take place.
    2. For some reason Adobe fonts are immune to this issue

    I'm using Indesign 20.5 on an Intel Mac Pro running Mac OS Sequoia 15.6.
    Here are the steps to reproduce the issue:
    1. Insert a new text box and enter some English text.
    2. Select the text
    3. Change the keyboard input to Hebrew.
    4. Start typing in Hebrew.

    The resulting text will be an English letter (corresponding to the Hebrew letter typed in) followed by the correct Hebrew letters typed.
    Two things to note:
    1. You must select all the text in the text box for this issue to take place.
    2. For some reason Adobe fonts are… more

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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14. AGLFN: ZWJ, ZWNJ, ZWS in PDF

    Indesign is not written ZWJ (U+200D), ZWNJ (U+200C), ZWS (U+200B) with its glyph name uni200D, uni200C, uni200B respectively.

    This is not helping in copying the text with ZWJ (U+200D), ZWNJ (U+200C), ZWS (U+200B) from PDF.

    These non-printing characters are copied has "space" instead.

    These non-printing characters in Indic scripts are part of text. With and without these characters, text can changes its meaning.

    Please support these characters with AGLFN glyph names in fonts in Indesign, PDF export feature.

    More info

    https://github.com/adobe-type-tools/agl-aglfn/issues/1#issuecomment-323822117

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    3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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15. InDesign 2025 (v20.3.1) freezes when interacting with modal dialog panels on macOS 15.5 (Sequoia)

    Hi Adobe team,

    I’m experiencing repeated, non-reproducible hangs in InDesign 2025 (v20.3.1) when interacting with certain modal dialog panels — such as Panel Options, Color Panel settings, and similar. This occurs on macOS 15.5 (Sequoia). After clicking inside one of these dialogs, InDesign sporadically becomes unresponsive (beachball), requiring a force quit via “Force Quit Applications.”

    The issue existed before a complete clean install of macOS and continues to occur even after the fresh system setup with no migration or prior settings carried over.

    Here are the key system details:
    • macOS version: 15.5 (24F74) – Developer Beta (Sequoia)
    • Mac model: MacBook Pro 16” M1 Max, 64 GB RAM
    • Displays: Dual Apple Studio Displays
    • InDesign version: 20.3.1 (latest Creative Cloud release as of June 2025)
    • No plugins installed
    • Font manager: RightFont (fonts synced via Dropbox folder, no Adobe plugin)
    • User environment: Freshly created custom workspaces
    • Documents: Problem occurs even with new, blank files
    • macOS was clean-installed from scratch before testing

    The hangs are unpredictable and extremely disruptive — multiple times a day — making productive work almost impossible. It’s incredibly frustrating to deal with such instability in basic UI operations like opening panel dialogs.

    Attached is a .hang report from macOS, which shows the InDesign main thread stalling in:
    UI::ModalDialogManager::RunModalLoop()
    BscModalDialog::DoModal()
    ControlPanel::ShowOptionsDialog()

    Other threads remain idle, indicating a UI-level deadlock — likely caused by a modal dialog waiting on OS-level window interaction that never completes.

    This seems related to changes in macOS 15’s window or dialog behavior, potentially affecting how InDesign renders or processes modal components.

    I understand Sequoia is still in beta, but since the issue exists in InDesign’s current public release (20.3.1) and is severe enough to disrupt daily work, I wanted to report it early.

    Please let me know if you’d like additional crash/hang logs or screen recordings — happy to assist further.

    Thanks,
    Marc

    ⸻

    PS: This technical explanation and hang report interpretation were created with the help of ChatGPT, since I’m not a developer myself — just a professional user trying to get work done with InDesign.

    Hi Adobe team,

    I’m experiencing repeated, non-reproducible hangs in InDesign 2025 (v20.3.1) when interacting with certain modal dialog panels — such as Panel Options, Color Panel settings, and similar. This occurs on macOS 15.5 (Sequoia). After clicking inside one of these dialogs, InDesign sporadically becomes unresponsive (beachball), requiring a force quit via “Force Quit Applications.”

    The issue existed before a complete clean install of macOS and continues to occur even after the fresh system setup with no migration or prior settings carried over.

    Here are the key system details:
    • macOS version: 15.5 (24F74) – Developer Beta (Sequoia)
    • Mac… more

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    0 comments  ·  Crash/Freeze/Hang  ·  Edit…  ·  Delete…  ·  Admin →
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16. Roboto protected

    If you use a Preflight profile that enables the option for protected fonts, recent versions of Indesign report the version of Roboto loaded through CC fonts as being protected, which is surely incorrect. PDFs do seem to have the fonts embedded correctly though.

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17. InDesign 14 doesn’t include fonts and links when packaging. It is happening on PC and MAC machines.
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    0 comments  ·  Print/Packaging  ·  Edit…  ·  Delete…  ·  Admin →
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18. Place and Link

    To the InDesign Product Team,

    I am writing to provide feedback on the Place and Link (Content Collector) workflow. While the ability to sync text content across a document is invaluable, the current implementation of the "Parent-Child" relationship is overly restrictive and creates significant manual rework for designers.

    The Problem: Currently, when a Parent object is updated, the Child object frequently reverts its font size, frame dimensions, and character treatment to match the Parent—even when "Preserve Local Overrides" is enabled. While "Style Mapping" exists as a workaround, it is an overly complex solution for a simple design need: keeping the words synced while keeping the design independent.

    The Proposed Solution: I request a more intuitive "Link Options" toggle that allows a Child object to permanently lock its local formatting. Specifically:

    Content-Only Sync: A high-level checkbox that tells the Child to only accept string (text) updates, ignoring all Parent-side attributes like point size, leading, tracking, and color.
    
    Geometry Independence: An option to decouple the frame's scale and dimensions from the Parent permanently, without needing to dive into complex sub-menus.
    
    One-Click "Stay as I Am": A simplified "Link Options" dialog where "Preserve Local Overrides" actually functions as a master lock for all visual attributes, rather than being overridden by "Update Appearance" or "Update Styles" flags.
    

    The "Place and Link" tool should function as a content-management bridge, not a formatting mirror. Designers need the flexibility to use the same text in a large headline (Parent) and a small sidebar (Child) without the software constantly fighting their layout decisions.

    Thank you for your time and for continuing to improve the industry standard for layout design.

    Best regards,

    To the InDesign Product Team,

    I am writing to provide feedback on the Place and Link (Content Collector) workflow. While the ability to sync text content across a document is invaluable, the current implementation of the "Parent-Child" relationship is overly restrictive and creates significant manual rework for designers.

    The Problem: Currently, when a Parent object is updated, the Child object frequently reverts its font size, frame dimensions, and character treatment to match the Parent—even when "Preserve Local Overrides" is enabled. While "Style Mapping" exists as a workaround, it is an overly complex solution for a simple design need: keeping the… more

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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19. InDesign

    InDesign, Illustrator, and Photoshop (most recent versions) are no longer recognizing activated fonts that they recognized 10 days ago. No updates were made to any software. This is EXTREMELY problematic since I can't continue working on numerous projects that use these fonts. This must be fixed immediately. Have tried rebooting, re-installing fonts, etc. NOTHING is working.

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20. InDesign 2020 (15.0.2) is recreating extra folders after files have been packaged with images and fonts
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    0 comments  ·  Print/Packaging  ·  Edit…  ·  Delete…  ·  Admin →
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