Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
- or
1312 results found
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Indesign 16.0, Windows 10, Minion Pro Medium Caption. Text disappears.
Make a text box. Type in any text. Select Minion Pro as typeface. Then select Medium Caption. Text disappears.
4 votes -
Use Auto-Sizing and Text Wrap Frame on causes application crash
Environment: InDesign 2020 (15.0.2 Japanese version) + macOS (confirmed with 10.15.3 and 10.14.6)
- create and connect two text frames
- set Auto-Sizing "Height and Width" on Text Frame Options
- Insert text into two frames full
- overlay graphic frames with Text Wrap settings ON
- move the graphic frame appropriately (drawing is not normal at this point)
- close documents with Command + W
During this operation, you will usually be asked to confirm the save, but suddenly InDesign will end and the application will crash.
Also, if you try while overwriting with Command + S without Command + W, you may not be…10 votesHi
Based on internal investigation and customer comments, we have concluded that the issue got fixed in InDesign 15.0.2 and that issue happens with InDesign 15.0.1 version only.Please start a new thread in case you see the issue happen with InDesign 15.0.2
Thanks
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crash
After the opening of the 5° files Indesign Crashes, i have to open a massive number of files. I make a fast check on my PC and the system works with half of the resources available. So i think the problem is not my pc but the program. I have an HPZ240 Tower Workstation. RAM 16GB. Processor Inte(R) Core(TM) i7-7700K CPU @4.20GHz and the Hard disk it's an SSD 500gb. The operative sistems it's a Windows 10 pro. The version of the program InDesign build 12.1.0.56 release 2017.1.
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
ACTIVETED FONTS I work in file with the text on Gotham HTF
ACTIVETED FONTS I work in file with the text on Gotham HTF. Book Font (original Apple) is my program for active/disactive fonts. On window (InDesign) Find Font I see that the Gotham HTF Bold is present 2 time, also Gotham HTF Book and Gotham HTF Blasck. But this problem is present only for Gotham, NO for Helvetica Neue Ltd std or ;inion or other fonts.
Can someone tell me WHY? ... and escuse my badbad english I'm Italian ;)
2 votes -
InDesign holds mouse focus
When using the InDesign CC 2018 (and previously 2017), ID holds the mouse "focus" and doesn't allow me to click in other open windows/programs. I have to right-click, left-click multiple times in another open window before mouse control is released by InDesign. There is no specific time frame after it happens - it can be using program after 5 minutes or 60 minutes.
I had my machine wiped last week and a fresh install of everything (OS, CC programs, Office suite, etc.), so uninstall/reinstall hasn't fixed the issue.
Running Window 8.1 on a docked Microsoft Surface attached to two…
1 vote -
Document Fonts Package Between WINDOWS & MAC Not Recognized
Hello.
There is a problem when doings packages between Windows & Mac OS : since years when you do a package on an OS through another the fonts saved in the folder "Document Fonts" is not recognized by the OS...
So we can't open & modify the document when we received a package from Windows when we are on MAC OS or vice-versa.
So we need the client to supply the fonts one by one which is quite annoying.
2 votes -
hotkeys aren't working
displaying high quality images
export fileThe hotkey for both of these features is not working most of the time.
Also, hitting enter for saving files in the save window isn't working either. But it does work in Illustrator.
1 vote -
InDesign hangs for minutes when I/O for Document fonts is slow
Using version 18.2.1 and opening a document that has an associated "Document fonts" folder alongside, the app performs a lot of I/O on the main thread. If the fonts are on slower storage, the app will open the document, but the window is completely frozen, since all those I/O calls are performed on the main thread.
Note the attached traces: some calls are even performed twice for the same file. Can the CT calls be moved off the main thread?
2 votes -
Inaccessible URL Link in preflight panel
Inaccessible URL link option in Preflight panel is not working after implementing Adobe CC version. It was working in CS5 but in all CC version still CC 2019 is not working.
For Digital purpose we need this option. I attached screen shot for your reference
In the attached screen shot there is one dead link it shows red color in Hyperlink window, but the indesign preflight panel shows No Error. If its working properly mean it need to be show error
Thanks
2 votes -
search
When I try to open a window using the help search bar, the screen freezes.
I can't press any buttons and requires crashes.I'm on Mac OS M1 Pro - Sonoma 16.2.1
(Double check on intel i9 12.6.3 - no issue)1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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OpenAsset extension in ID 2020 for Mac
I installed the OpenAsset extension in my InDesign 2020 on a Mac running OS Catalina. My Exchange says that I should be able to launch it from Windows > Extensions > OpenAsset. There is no Windows menu option; under the Window option there is no Extensions submenu anymore.
Please advise. I use this extension extensively with work.
Thanks,
1 vote -
Footnotes still dropping out
I'm using 18.1 and still having problems with footnotes dropping out randomly after I export to PDF. This bug has not been fixed, even though it's been a problem since at least 15.1.
1 vote -
InDesign hangs/crashes while publishing InDesign documents via Publish Online
Unable to create a URL from the Publish Online button. Does not complete task. Freezes at 98%. I have tried restarting (app and computer both) using a different file extension, etc.
- Indesign CC 2018 13.1.0 x64 Windows
- Click "publish online" from INDD or IDML file
- URL from the "publish online" command.
- Hangs out at 98% and doesn't produce a URL, but doesn't totally freeze the program. I can still use the program while this happens.
7 votes -
Catastrophic loss of index data
Yesterday I laboriously created an index of a 60-page document. Today, half of the index entries are gone. And the IDML backup I made of the file shows all index entries as "PN," which, of course, is totally incorrect.
It appears that the file lost all index entries after page 40, yet I know they were there yesterday, since I entered them laboriously for hours on end.
1 vote -
Windows 10
In Windows 10, when I close an InDesign file, and open another without closing InDesign completely, my keyboard functionality ceases to work. I have to relaunch InDesign.
This happened on my previous laptop of 7 years, and now does the same with my new one which is 2 weeks old. I thought it was just because my old laptop was getting old, but since it's doing the same on a new computer, I figured it must be a bug.
Using the latest Windows 10 20H2 version, latest InDesign to date of 7 Nov 2020 (v 16.0 x64), Lenovo…
1 vote -
pdf comments not showing
- version 19.5.0.84 mac
- import pdf comments
- to show everything marked on the pdf
- some random edits are not shown, but they do appear in the pdf comments window, it happens mostly with highlights and insert text
1 vote -
dark interface &
Appearance dark theme not matching the settings or OS. I selected dark theme but pasteboard and window top bar light grey. It should be uniform dark.
Other issue is workspaces often does not show up after launching app requiring me to select a workspace other than my custom setting to show up on screen and only then can I select my custom workspace to have it show up. If I select my custom workspace right away after launch when no windows or tools show up nothing happens the screen stays without any panels or tools. Clearly a bug
2 votes -
Online Published Documents show a blank screen after clicking PDF download button.
Online Published Documents show a blank screen after clicking PDF download button. Mac Safari & Chrome, Windows 10 & Chrome.
https://indd.adobe.com/view/023d4ab5-2ffd-4a9c-9b15-cc64ef1d4c27
7 votesThank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:
1. Does it happen with the latest InDesign version 14.0.1 ?
2. Is it document specific or happens with all the documents with PDF download capability ?
3. Which type of accounts are you using : Paid or Trial or something else ?
4. Please specify your Platform, OS version and Browser informationA short video depicting the issue will be very helpful
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Drop Cap/Nested Style Broken in InDesign CC 2019
Since upgrading to InDesign CC 2019, when I edit a paragraph that has a nested style applied to the first line, the entire paragraph takes on the nested style. The paragraph behaves normally until I edit it. Unfortunately, but unsurprisingly, the behavior is inconsistent. If I copy and paste the text into a new text box, the behavior does not occur, but if I link the existing text to that new box, it continues to happen.
3 votesHello All,
Thank you for your patience all this while.
This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
Do let us know in the comments, if you face any problem with the new update.List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html
Regards,
InDesign Team -
Arrows not working in Effects Dialog Box / Drop Shadow section
In InDesign 16.0.1 x64 in the Drop Shadow section of the Effects Dialog Box, there are some values where the arrows are not working. They are 1) Distance, 2) X Offset, 3) Y Offset and 4) Size (marked on the attached file).
These values should change(increase/decrease) either by pressing the arrows on the keyboard or the little arrows to the left of the value. This isn't happening in the latest version of InDesign. I looked at other effects sectios and the arrows seem to work everywhere else.2 votes
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