1638 results found

1. Library windows when opening and closing documents

   When I open a document, a "Sample Buttons and Forms," library window opens, covering up menus, even though I do not have libraries set to display. Likewise, when I close the document, a different (in this case, locally created, window appears). Always the same windows. See screenshots. It's annoying to have to close these windows every time.

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2. Panel flyout menus do not open on external displays/expanded desktops — they open only on primary display

   I keep all of my tool palettes on a secondary monitor on Mac OS (now Sonoma) running the latest version of InDesign.

   None of the flyout menus will open when the tool palettes are on a secondary display. However, I find if I drag the tool palette over to my Primary display, the flyout menus work again (until I drag them back to the external display).

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   4 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   We're reviewing this issue.

   
   

   --

   Adobe InDesign team

3. Mouse-click in menus becomes disabled

   InDesign 12.1.0.56; macOS Sierra 10.12.5; Magic Mouse

   The issue varies with any file. I have mostly seen this occur when in the Find/Change window, or when I try and select a font. My mouse will not be able to click (select) anything in the drop down menus. I am able to select with my keyboard by using the arrows and "return" key. To get the mouse to click (select) an option from a drop down menu, I must first restart InDesign and then open the same file.

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   78 votes

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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Based on the recent comments from users saying that they are no longer encountering this issue after the release of 14.0.1, we are marking this as Fixed.

   —
   Adobe InDesign team

4. InDesign freezes while Adding New/Editing Cross-References

   1. InDesign 13.1 x64 2a. Select the text, go to Insert Cross References either via Type > Hyperlinks & Cross References or via the Cross References Panel. 2b. Select text that already has a cross reference, go to Cross-Reference Options either via Type > Hyperlinks and Cross References of the Cross References panel.
   2. The New Cross-Reference or Edit Cross-Reference dialog box should open and function.
   3. InDesign freezes and has to be force quit. I've waited as long as 20 minutes for the system to function properly before having to force it to quit.

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   6 votes

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   6 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,
   As confirmed by the user, the issue is resolved with the latest InDesign.

   —

   Adobe InDesign Team

5. Index Panel's Update Preview Button Causes Hard Crash

   The Index panel will cause InDesign to crash if you click the update preview button when a three-layer index entry has no text in the second layer.

   I figured out what causes the crash with 100% reproducable results. Here's how you do it.

   1) Create a multi-document book.
   2) Open one document in the book.
   3) Create an index entry with three layers. For example, 'dogs > breed > beagle'.
   4) Open a different document in the book.
   5) Repeat step 3 in this different document, with the same entry data.
   6) In the Index panel you will see two entries that are both three layers deep. Toggle the layer arrows and then double click the second layer heading of 'breed'. Delete the text in the box and hit enter.
   7) You will notice in the Index panel that there is a blank space beneath 'dog' and above 'beagle.'
   8) Now click the 'cycle' refresh button at the bottom of the Index panel.
   9) InDesign will crash.

   From a programming perspective I suspect this has something to do with no data being in the entry's second layer. It's finding 'null' and crashing.

   The Index panel will cause InDesign to crash if you click the update preview button when a three-layer index entry has no text in the second layer.

   I figured out what causes the crash with 100% reproducable results. Here's how you do it.

   1) Create a multi-document book.
   2) Open one document in the book.
   3) Create an index entry with three layers. For example, 'dogs > breed > beagle'.
   4) Open a different document in the book.
   5) Repeat step 3 in this different document, with the same entry data.
   6) In the Index panel you will see two… more

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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Fix of the issue is now available in InDesign’s latest update.
   Please upgrade to the latest version InDesign CC 15.0.2 for the fix.

   If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   —
   Adobe InDesign team

6. Export to PDF function crash in InDesign 15.1

   Today I have updated to InDesign 15.1 and when I try to export to PDF the application immediately crash.

   This happen even I change the type of export (small dimension, print, etc.).

   I'm using windows 10 pro ver. 1909 build 18363.836, and Indesign 15.1 x64.

   The system start to work but the application crash at 16% of the export.

   The problem seems connected with something on the file, because I try to export another project and it work perfectly.

   The file was all "green" in the preliminary checks panel.

   And I notice that the system crash also using other function, example scrolling the pages list or the links list.

   There is something wrong in the new version 15.1 that stops the compiling. Unfortunately no errors appear, only application crash.

   Coming back to version 15.0.3 have solved the problem and the file was perfectly exported in PDF.

   Today I have updated to InDesign 15.1 and when I try to export to PDF the application immediately crash.

   This happen even I change the type of export (small dimension, print, etc.).

   I'm using windows 10 pro ver. 1909 build 18363.836, and Indesign 15.1 x64.

   The system start to work but the application crash at 16% of the export.

   The problem seems connected with something on the file, because I try to export another project and it work perfectly.

   The file was all "green" in the preliminary checks panel.

   And I notice that the system crash also using… more

   36 votes

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   44 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The fix for this is now publicly available in the latest InDesign update, 15.1.1

   Please update to the latest version to get the fix.

   —
   Adobe InDesign team

7. Hyperlinks not detected

   The "Convert URLs to Hyperlinks" function in the hyperlinks panel is not working properly in CC 2018. Not all the links are detected. There doesn’t seem to be any logic in which links are detected and which are not, it seems very random.

   7 votes

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   Need More Info  ·  amaarora responded

   Hi,

   I tried out with various hyperlinks and the function is working fine for me.

   Please try it out with the latest release and even then if you encountering the same issue,
   please provide sample documents with which you are facing the issue or just add a small video (on WeTransfer/Youtube/Dropbox) and share the link.

   Please do mention your machine configuration like OS, Locale.

   You can also send files/links directly to paawasth@adobe.com

   Thanks & Regards
   Payal Awasthi (InDesign Team)

8. Indesign CC 2019 14.0.1 xmp-information for images cannot be copied

   1: Indesign 14.0.1
   2: open any link details for any placed image/XMP-information
   3: I want to copy text from this window to clipboard (like credit-information). This was possible in Indesign 2015.
   4: it is not possible to copy text.

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   15 votes

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   9 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

9. swatch / colour display bug IND 19.2 - not all swatches used are appearing in swatch panel

   New update Indesign 19.2 swatches / colours in document not all appearing in swatches panel - you've always been able to easily delete a swatch in indesign and it'll delete everywhere if, for example, you paste something from another document and it brings in a conflicting colour, without having to use "find swatch" (which is great for finding where it's used but not as fast if you don't care where it is).

   Yesterday I noticed not all swatches used are appearing however. A text box I had used a colour background that definitely isn't in swatches. I also noticed one file in RGB didn't have a swatch appearing that was CMYK although I've since noticed it in other files without that conflict (and previously you could always have both CMYK and RGB swatches in a doc).

   Also noticing some line and type display issues, lines exporting different thicknesses despite being set to the same, and text not centred vertically when I always set up my text boxes to autosize and using baseline set to cap height, with vertical justification set to align centre in text frame options, always works, now it's not displaying great when zoomed out, but exports ok, or the other way around, looks ok then exports to jpg mis-aligned. Sometimes on the same page multiple frames set the same way, some will be fine and others slightly out of alignment...

   New update Indesign 19.2 swatches / colours in document not all appearing in swatches panel - you've always been able to easily delete a swatch in indesign and it'll delete everywhere if, for example, you paste something from another document and it brings in a conflicting colour, without having to use "find swatch" (which is great for finding where it's used but not as fast if you don't care where it is).

   Yesterday I noticed not all swatches used are appearing however. A text box I had used a colour background that definitely isn't in swatches. I also noticed one… more

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   0 comments  ·  Colors/Swatches  ·  Edit…  ·  Delete…  ·  Admin →
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10. Multi-state objects and animated elements not working on State 1

    InDesign CC 2019 14.0:

    I have a 4 state multi-state object. Each state has a full-screen image with a text title and description which animates in (Fly-in from top) for each state upon load. Left/Right buttons control the interactivity.

    However, when I add an animation to the text title/description in State-1 it causes the full-screen image to not load and the test/description text doesn't appear either. (Tested in Indesign in the EPUB Interactivity Preview panel and on iPad/iBooks)

    When testing it in the EPUB Interactivity Preview panel and I go to State-2 using the buttons and then return to State-1 the image loads and the text animates as planned.

    Why won't the animation show when State-1 first loads? I wanted to attach the InDesign test file to show the issue but it won't allow.

    Thanks,

    Eoin

    InDesign CC 2019 14.0:

    I have a 4 state multi-state object. Each state has a full-screen image with a text title and description which animates in (Fly-in from top) for each state upon load. Left/Right buttons control the interactivity.

    However, when I add an animation to the text title/description in State-1 it causes the full-screen image to not load and the test/description text doesn't appear either. (Tested in Indesign in the EPUB Interactivity Preview panel and on iPad/iBooks)

    When testing it in the EPUB Interactivity Preview panel and I go to State-2 using the buttons and then return to State-1… more

    11 votes

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    9 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue.
    We are looking into this.

    -Aman

11. Margins cannot be adjusted via the Document setup window

    Version: 16.3.2
    When trying to change the margins via the Document setup (alt+command+p) dialogue, nothing happens; the margins don't change. The only way is to go through Layout > Margins and columns...

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    3 votes

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    0 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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12. Rendering intent not being respected switching color spaces inside Swatch-Panel

    Hi there,

    so apparently the rendering intent set in the document OR the application isn't being respected when the color space of a swatch is being changed e.g. from RGB to CMYK.

    Tested in InDesign 15.1.3 and 16.0.1

    Steps to reproduce:
    1 create a new document, with working spaces sRGB and "PSO coated v3" (profile available on eci.org)
    2 create a swatch, e.g. RGB 0 / 98 / 227
    3 change to CMYK, results in the correct 90,64 / 63,6 / 0 / 0

    Now
    - go back to step 2
    - change the "Solid Color" rendering intent of the document to Perceptual
    - now change the RGB swatch to CMYK again, results in the same, but now definitely WRONG color value.

    Expected behaviour:
    after changing the rendering intent the swatch should result into
    89 / 64 / 0 / 0

    Be aware: this only affects switching the swatch. If I keep the RGB swatch and export to PDF with color conversion the applied color is correctly converted.

    It doesn't matter which color space is used , RGB -> LAB also results in the exact same values.*

    [edit: * this sentence is nonsense since rendering intent is used for mapping LAB to CMYK/RGB]

    Thanks in advance

    Best regards
    Jens

    Hi there,

    so apparently the rendering intent set in the document OR the application isn't being respected when the color space of a swatch is being changed e.g. from RGB to CMYK.

    Tested in InDesign 15.1.3 and 16.0.1

    Steps to reproduce:
    1 create a new document, with working spaces sRGB and "PSO coated v3" (profile available on eci.org)
    2 create a swatch, e.g. RGB 0 / 98 / 227
    3 change to CMYK, results in the correct 90,64 / 63,6 / 0 / 0

    Now
    - go back to step 2
    - change the "Solid Color" rendering intent of the… more

    2 votes

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13. Text Wrap function not available!

    Can anyone help?! The Text Wrap function in InDesign is just not available. All I can see is a blank panel. Done the usual restarts etc. but still no joy and getting incredibly frustrating now.

    Running latest update of InDesign on MacBook Pro High Sierra 10.13.4

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    8 votes

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    2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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14. Extendscript hangs CC2019 (14.0.2) on macOS

    Code below works fine on Windows and CC 2018 on Mac. But CC 2019 Mac it hangs the app once clicking the OK button in window 2. I've tried three different Macs including Mojave and High Sierra. All the same result. Pretty sure it's not just me. This bug has broken a number of my scripts that present a secondary window for saving settings.

    var w1 = new Window("dialog", "Window 1");
    
    var btnOpenWindow2 = w1.add("button", undefined, "Open Window 2");
    
    var btnOk1 = w1.add("button", undefined, "OK");
    
    btnOpenWindow2.onClick = function () {
    
    openWindow2();
    
    };
    
    btnOk1 = function () {
    
    w1.close();
    
    };
    
    w1.show();

    function openWindow2 () {
    
    var w2 = new Window("dialog", "Window 2");
    
    var btnOk2 = w2.add("button", undefined, "OK");
    
    btnOk2.onClick = function () {
    
    w2.close();
    
    };
    
    w2.show();
    
    }

    Code below works fine on Windows and CC 2018 on Mac. But CC 2019 Mac it hangs the app once clicking the OK button in window 2. I've tried three different Macs including Mojave and High Sierra. All the same result. Pretty sure it's not just me. This bug has broken a number of my scripts that present a secondary window for saving settings.

    var w1 = new Window("dialog", "Window 1");
    
    var btnOpenWindow2 = w1.add("button", undefined, "Open Window 2");
    
    var btnOk1 = w1.add("button", undefined, "OK");
    
    btnOpenWindow2.onClick = function () {
    
    openWindow2();… more

    4 votes

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Hi,
    Thanks for reporting the issue, we are reviewing it

    -InDesign Team

15. There is no way to cancel "Find similar images"

    InDesign 15.0

    Run "Find similar images" and the candidate images will be displayed in the CC Libraries Panel. If there is no image you want at that time, I want to cancel this. I want to delete candidate images in the CC Libraries Panel and return to My Library. However, there seems to be no other way than adding one of the images to the library or restarting InDesign.

    4 votes

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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – version 16.1
    Please update to this version to get the fix.

    —
    Adobe InDesign team

16. Hyperlink panel "go to destination" not linking to html with # to a specific id="anchor-1"

    ID version 17.0

    Hyperlink is to a url containing a # to anchor-1 in an html document. (Fig. 1)

    When clicking the go to destination it should open to that particular id location in the html.

    In the browser the # becomes %23 and the html document does not open, in fact it opens a pdf with a similar url. (Fig. 3)

    Fortunately when creating a pdf the link does work correctly in the browser.

    In v 14.0.1 it would open to the correct place in the html.

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    5 votes

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    3 comments  ·  Others  ·  Delete…  ·  Admin →
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17. Spellcheck not working

    The Spellcheck tool does not work as of version 14.0.1
    The spellcheck window pops open but "spellcheck complete"message appears. Clicking "start" does nothing. This happens in all documents. All the settings and user dictionary seem correct.

    I tried selecting all the options in the "search" dropdown menu but nothing works. Spellcheck simply won't start.

    9 votes

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    2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The issue has been fixed in both the latest release of InDesign – InDesign 2021 & the previous version of InDesign – InDesign 2020 (15.1.2).
    Please update to either of these versions of InDesign to get the fix.

    —
    Adobe InDesign team

18. Pages

    Adobe Indesign 14.0.1

    Last row of Pages Panel doesn't display the page numbers. I'm unable to scroll lower either as the scroll bar is at limit.

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    4 votes

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    1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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19. Email Hyperlink Breaks

    In the Hyperlinks panel, Email hyperlinks that include a subject that includes an ampersand will change from an Email-type to a URL-type when you click OK. Status will then appear as a red dot in the Hyperlinks panel instead of an envelope. Opening it again from the Hyperlinks panel will show the subject gone and in a URL format.

    TO TEST - Highlight text in your document. Open the Hyperlinks Panel. Create a new hyperlink with the [+] button at the bottom of the panel, choose email as the type, type a valid email address, then enter a subject line that include an ampersand (&) . Click OK.

    THE FIX - Removing the ampersand from the subject line will keep the issue from occurring.

    In the Hyperlinks panel, Email hyperlinks that include a subject that includes an ampersand will change from an Email-type to a URL-type when you click OK. Status will then appear as a red dot in the Hyperlinks panel instead of an envelope. Opening it again from the Hyperlinks panel will show the subject gone and in a URL format.

    TO TEST - Highlight text in your document. Open the Hyperlinks Panel. Create a new hyperlink with the [+] button at the bottom of the panel, choose email as the type, type a valid email address, then enter… more

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    1 comment  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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20. share for review stuck on loading

    As mentioned, share for review window is stuck on loading and doesn't proceed.

    6 votes

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    0 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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