7493 results found

1. Two Monitors - UI Window Always Loads Off Screen - Can't Resize Mac OS 14.5

   This has been a bug for at least 5 years with InDesign (see link at the bottom of the post).

   When a Mac user has two monitors, if the primary monitor is situated "lower" than the secondary monitor in a side-by-side configuration in the Display "Arrange" setting (see screenshot, main display is laptop, on right), then the windows will always load slightly off screen, locking the user out of moving them or rearranging them.

   There is a temporary fix to put the main monitor "higher" than the secondary monitor in the horizontal arrangement.

   However, this is an unacceptable long term fix. The Display Arrangement tool is so that you can position your monitors virtually how they are set up physically to make moving things between them intuitive and easy.

   Moving them out of alignment to accommodate one weird Adobe product issue is silly.

   Mac users with multiple side-by-side monitors is NOT a small part of the InDesign userbase. This is not a niche issue. Many many users have this basic setup. This bug has existed for way too long, since at least 2019.

   Please fix this.

   https://community.adobe.com/t5/indesign-discussions/the-indesign-application-frame-gets-stuck-outside-the-screen-area-behind-menu-bar/td-p/10378678

   This has been a bug for at least 5 years with InDesign (see link at the bottom of the post).

   When a Mac user has two monitors, if the primary monitor is situated "lower" than the secondary monitor in a side-by-side configuration in the Display "Arrange" setting (see screenshot, main display is laptop, on right), then the windows will always load slightly off screen, locking the user out of moving them or rearranging them.

   There is a temporary fix to put the main monitor "higher" than the secondary monitor in the horizontal arrangement.

   However, this is an unacceptable long… more

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   4 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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2. InDesign crashes/freezes when closing the application

   InDesign freezes when you try to Quit the application. InDesign cannot be quit, it has to Forced Kill.

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   4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Many internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.

   We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

   We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, either submit the crash report(Refer to Submitting crash reports) to us or Contact Adobe support.

3. GPU Performance makes colours dull/desaturated

   With GPU Performance enabled, all colours appear desaturated. In fact, it looks like colour management is simply turned off. Please note, this is not a Transparency Blend Space issue. It affects Spot, RGB and CMYK colours.

   With GPU Performance disabled, colours appear vibrant and correct. It would be great to have this issue resolved, as I certainly want to take advantage of the GPU when using InDesign.

   —

   InDesign 2023 v18.0
   MacOS Ventura 13.0
   MacBook Pro M1 Max 32GB RAM

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   6 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This was an issue with the initial Apple's Ventura release.  

   It has been addressed in Apple's latest Ventura OS updates (13.1 or later).

   --

   Adobe InDesign team

4. Font not working after InDesign 17.2 upgrade

   The font "AlteHaasGroteskBold" worked with the previous version of InDesign. It is open in FontExplorer X Pro (7.3.0) and works in Illustrator and Photoshop (current versions).

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   3 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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5. Adobe InDesign opening files as read-only

   I am using InDesign v 16.2.1 on a MacBook Pro (Intel) running Big Sur (11.3.1) and connected to a file server on the network via the SMB protocol. Also I have Sophos Endpoint Protection installed. When attempting to open a file on the file server, InDesign opens it in read-only mode. If I attempt to do the same with Sophos turned off, the file opens read-write. It appears that other InDesign/Sophos/Mac customers have experienced the same issue:

   https://community.sophos.com/intercept-x-endpoint/big-sur-eap/f/discussions/126631/big-sur-11-2-3---intercept-x-10-0-4---adobe-indesign-opening-files-as-read-only

   I am formally requesting a resolution to this issue, as it seems this is a common problem for people working on network-attached storage.

   I am using InDesign v 16.2.1 on a MacBook Pro (Intel) running Big Sur (11.3.1) and connected to a file server on the network via the SMB protocol. Also I have Sophos Endpoint Protection installed. When attempting to open a file on the file server, InDesign opens it in read-only mode. If I attempt to do the same with Sophos turned off, the file opens read-write. It appears that other InDesign/Sophos/Mac customers have experienced the same issue:

   https://community.sophos.com/intercept-x-endpoint/big-sur-eap/f/discussions/126631/big-sur-11-2-3---intercept-x-10-0-4---adobe-indesign-opening-files-as-read-only

   I am formally requesting a resolution to this issue, as it seems this is a common problem for people working on network-attached… more

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   15 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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6. Color Settings change to Emulate InDesign 2.0

   Color Mode changes from whatever is set in InDesign when switching app from Adobe Photoshop to InDesign (latest versions) ... I am getting the same problem when switching from Photoshop to the latest Illustrator as well.

   Problem Occurs even when InDesign (and Illustrator) are both shut down. After launching Photoshop and then shutting Photoshop down, Color Settings in InDesign and Illustrator are both changed to "Emulate".

   PLEASE FIX IMMEDIATELY!!!! THIS IS A HUGE PROBLEM and impacts my workflow horribly as I am back-and-forth between these applications regularly.

   I have checked Bridge as well... and default is set to North American Prepress 2.

   Running:
   InDesign 16.1
   Photoshop 22.3.0
   Mac OS 10.15.7

   Color Mode changes from whatever is set in InDesign when switching app from Adobe Photoshop to InDesign (latest versions) ... I am getting the same problem when switching from Photoshop to the latest Illustrator as well.

   Problem Occurs even when InDesign (and Illustrator) are both shut down. After launching Photoshop and then shutting Photoshop down, Color Settings in InDesign and Illustrator are both changed to "Emulate".

   PLEASE FIX IMMEDIATELY!!!! THIS IS A HUGE PROBLEM and impacts my workflow horribly as I am back-and-forth between these applications regularly.

   I have checked Bridge as well... and default is set to North American… more

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   7 comments  ·  Others  ·  Delete…  ·  Admin →
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   Closed: Not Reproducible  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue is no longer happening with the latest updates of Ps, Ai, and Id.
   Closing it.

   —
   Adobe InDesign team

7. [ID-4261011] In Find/Change, search for font style (eg "Book") incorrectly selects "Regular" style text, even if "Book" style isn't present

   In InDesign 2021 (the latest version both on Mac and Windows), I add a text frame and fill it with placeholder text which is set, by default, to Minion Pro - Regular.
   Then I go to the find-change dialog box and set 'find format > basic character format > font style' to Book.
   And guess what happens when I hit the ‘find next’ button? It selects all the ‘regular text. (The document has no text with the 'book' font style applied!)
   Selecting another style — e.g. Bold, Italic, etc. — results, as expected, in the 'cannot find match' alert.
   Looks like a bug to me!
   The same problem occurs with GREP search as well.
   Also, other users reported me that it happens in CS6, CC 2017, 2019 and 2020.

   In InDesign 2021 (the latest version both on Mac and Windows), I add a text frame and fill it with placeholder text which is set, by default, to Minion Pro - Regular.
   Then I go to the find-change dialog box and set 'find format > basic character format > font style' to Book.
   And guess what happens when I hit the ‘find next’ button? It selects all the ‘regular text. (The document has no text with the 'book' font style applied!)
   Selecting another style — e.g. Bold, Italic, etc. — results, as expected, in the 'cannot find match' alert.… more

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,

   Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

   —

   Adobe InDesign Team

8. Saving BOOK file (.indb) acts as SAVE AS

   Adobe InDesign v16.1 (12 Feb 2021 release)
   Windows 10

   This bug has appeared again, after disappearing for a couple of versions. But it was in a previous version a few months ago.

   When the Book properties panel is open, I make changes to my Book file (.indb) and then close the Book panel or select "Save" from the panel menu. It asks me do I want to save.

   Yes, I want to save... but the dialog box is acting like a Save As... It's asking me for a file name, then asking me to overwrite the existing file, instead of simply saving the existing file as a regular Save should do.

   Adobe InDesign v16.1 (12 Feb 2021 release)
   Windows 10

   This bug has appeared again, after disappearing for a couple of versions. But it was in a previous version a few months ago.

   When the Book properties panel is open, I make changes to my Book file (.indb) and then close the Book panel or select "Save" from the panel menu. It asks me do I want to save.

   Yes, I want to save... but the dialog box is acting like a Save As... It's asking me for a file name, then asking me to overwrite the existing file, instead… more

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   4 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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9. Text formatting can break backlinking endnote texts to endnote refs when exported to PDF (Print)

   Hi together,
   to explain the issue:

   Sometimes backling from endnote text to endnote reference number will not work.

   To make it work at all I found the following minimum requirements for PDF export:

   PDF Export (Print)

   Compatibility: Acrobat 5 (PDF 1.4)

   [x] Create Tagged PDF

   [x] Hyperlinks enabled

   Even with that sometimes only linking from the endnote reference number to the endnote text will work, but not backlinking from the endnote number in the endnote text to the reference in the main text.

   What I found:

   If you want linking back from the endnote number at the start of the endnote text you have to be careful with formatting of that endnote number which in fact is a special character.

   WHAT WORKED:

   The endnote is using a paragraph style without any specialities. No overrides, no character styles applied:

   RESULT: No issue with linking back and forth between endnote reference number and number in the endnote text.

   Now I had the idea to format that special character, the number that starts the endnote text with a character style.

   RESULT: Linking from the endnote reference number to the endnote text worked. BACKLINKING DID NOT WORK.

   MORE DETAILS IN THIS THREAD:

   Endnotes not exporting with links to PDF
   Mr_Wonderstuff, Nov 18, 2020

   https://community.adobe.com/t5/indesign/endnotes-not-exporting-with-links-to-pdf/m-p/11628582#M40545...

   https://community.adobe.com/t5/indesign/endnotes-not-exporting-with-links-to-pdf/m-p/11628643#M40546...

   WHAT BROKE THE BACKLINKING:

   [1] Character style applied through a GREP Style

   [2] Character style applied directly as formatting

   [3] Properties directly applied as overrides without a character style

   WHAT FINALLY WORKED:

   [4] Character style applied as nested style through the applied paragraph style:

   Character style to 1 tabulator character

   I did not test on to eliminate other factors.

   Maybe one of the used properties are the real culprit?

   What I defined in that character style and also tried to apply as character override was:

   Character width and height: 70%

   Baseline Offset: 2 Pt

   Fill Color: "C=100 M=0 Y=0 K=0"

   Regards,
   Uwe Laubender

   ( ACP )

   All InDesign 2021 test documents and the exported PDFs. Also the used joboptions-file can be downloaded from my Dropbox account:
   https://www.dropbox.com/s/k2bwr5ljvhde4vx/201127-1-Backlinking-Endnote-Refs-and%20Endnote-Texts.zip?dl=1

   Hi together,
   to explain the issue:

   Sometimes backling from endnote text to endnote reference number will not work.

   To make it work at all I found the following minimum requirements for PDF export:

   PDF Export (Print)

   Compatibility: Acrobat 5 (PDF 1.4)

   [x] Create Tagged PDF

   [x] Hyperlinks enabled

   Even with that sometimes only linking from the endnote reference number to the endnote text will work, but not backlinking from the endnote number in the endnote text to the reference in the main text.

   What I found:

   If you want linking back from the endnote number at the start of the… more

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   9 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Thanks for reporting the issue of backlinking not working for Endnotes with WR Composers.
   We’re going to review this shortly.

   —
   Adobe InDesign team

10. BUG (since CS6!): Nonbreaking Space (^S) Issue with World-Ready-Composer

    Issue:
    When using the ›World-Ready Composer‹, the character ›Nonbreaking Space‹ (^S) behaves exactly like the character ›Nonbreaking Space (Fixed Width)‹ (^s); i.e.: in justified paragraphs, its width does not adjust (like regular spaces do), but it is fixed and unchanging.
    This only occurs with the ›Adobe World-Ready Composer‹ (both ›Paragraph‹ and ›Single-line‹) and not with the regular ›Adobe Composer‹ (neither ›Paragraph‹ nor ›Single-line‹).
    It is not related to the font used, it has been tested with many different fonts.

    1. Versions with this bug, tested and confirmed by myself or colleagues:
       InDesign (Standard Version) CS6, CC2015.0
       InDesign (Middle Eastern Version) CC2020 (15.1.2), CC2021 (16.0)
       I suppose it occurs in all versions since CS6 (when the ›World-Ready Composer‹ was first introduced, afaik)!

    2. Steps to reproduce this issue
       Enter a few lines of text and insert the character ›Nonbreaking Space‹ somewhere. Choose any of the ›Justify‹ paragraph styles and select the ›World-Ready Composer‹. Switch to the regular ›Adobe Composer‹ with the same setup and compare the result.

    3. Expected Result:
       The ›Nonbreaking Space‹ should adjust its width just like any other of the regular spaces.

    4. Actual Result:
       The ›Nonbreaking Space‹ does not adjust its width.

    5. Example as Screenshot attached.
       (Menu is in German: ›Globaler Adobe-Absatzsetzer‹ = ›Adobe World-Ready Composer‹; ›Adobe-Absatzsetzer‹ = ›Adobe Composer‹)

    As far as I know, this issue has been reported only once before (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/39403822-non-breaking-space-is-smaller-than-regular-space-w). But in this report, it is stated incorrectly that the Nonbreaking Space would be smaller than a regular space. It can, in fact, be larger as well (e.g. in a tight line with regular spaces smaller than their 100% optimum). The real nature of the issue is that it does not vary its size.

    PLEASE FIX ASAP!
    Thanks

    Issue:
    When using the ›World-Ready Composer‹, the character ›Nonbreaking Space‹ (^S) behaves exactly like the character ›Nonbreaking Space (Fixed Width)‹ (^s); i.e.: in justified paragraphs, its width does not adjust (like regular spaces do), but it is fixed and unchanging.
    This only occurs with the ›Adobe World-Ready Composer‹ (both ›Paragraph‹ and ›Single-line‹) and not with the regular ›Adobe Composer‹ (neither ›Paragraph‹ nor ›Single-line‹).
    It is not related to the font used, it has been tested with many different fonts.

    1. Versions with this bug, tested and confirmed by myself or colleagues:
       InDesign (Standard Version) CS6, CC2015.0
       InDesign (Middle Eastern Version) CC2020… more

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    3 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting. We will review the issue

    -InDesign Team

11. Drop shadow in exported PDF is a different size

    Certain drop shadows have a different size when they appear in an exported PDF.

    In the attached example, the black shapes each have a drop shadow effect in yellow. When exported, the shadows appear shorter and narrower. The difference is approximately 20 pt narrower and 1 pt shorter. (Note the difference in proportion of the yellow drop shadow and black shape in the screenshots.) I've also included the drop shadow effect attributes.

    This occurs with multiple PDF export settings including the default [High Quality Print]. I am able to reproduce this behavior in both InDesign versions 15.1.2 and 16.0.

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    1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting. We will review the issue shortly.

    -InDesign Team

12. cross-reference bug InDesign 2020

    I'm working with a 50-page document using the latest version of InDesign (15.1.1 x64) on Windows 10. Cross-reference not only takes minutes to create but also takes that amount of time to update. It's become a useless feature of InDesign.

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    6 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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13. Print doc from the "share for review" page

    To review a document, some people like to print it to have a better look at it.

    Currently there is no option to print from the new "share for review" page, but having it would be very useful for some.
    Otherwise we still need to make and send a separate pdfs for review.

    So, it would be appreciated if you can somehow add it.

    Sincerely
    JP

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14. Khmer Script Punctuation Line Breaking Is Broken

    Regression Bug (used to work in InDesign CS 5.5)

    Adobe InDesign CC 15.03 currently will break lines between Khmer script and its punctuation even though no space is present (Khmer Unicode Punctuation: https://en.wikipedia.org/wiki/Khmer_script#Spacing_and_punctuation ) as pictured in the attachment.

    Desired Result: Khmer punctuation should stay with the Khmer script preceding it (just like an English period, comma, question mark, etc. does). The whole word should line break with the punctuation (currently Khmer uses zero-width spaces [U+200B] to indicate a word-boundary).

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    8 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The issue has been fixed in the latest release of InDesign – InDesign 2021.
    Please update to this new version of InDesign to get the fix.

    —
    Adobe InDesign team

15. Column Rules fail if a Table is the first item in a Text Frame

    (Hmm ... tried to attach an INDD file and I'm told they're not allowed. Really? OK ... will try a ZIP file with the INDD inside. Nope ... ZIP won't work either. Uploading a PNG screenshot)

    Column Rules fail if a Table is the first item in a Text Frame

    Please see the attached sample file.

    On page 1 and 2 you will find a variety of 2-column frames with column rule applied.

    In each case, the column rule will fail BECAUSE the first item in the frame is a Table. But, on page 2 I've added one extra example where a leading paragraph does exist, and because of this the column rule is ok.

    I suspect the problem stems from the basic idea that a Column Rule will not appear in a text frame if there is NO text in the frame. Actually ... I'm not 100% sure I agree with that operation. If the column rule would appear with our without text, then this would solve the problem. But ... that might cause other problems.

    Either way ... the Table is not being recognised as a valid trigger for the column rule to be invoked.

    Thanks :)

    Allan

    (Hmm ... tried to attach an INDD file and I'm told they're not allowed. Really? OK ... will try a ZIP file with the INDD inside. Nope ... ZIP won't work either. Uploading a PNG screenshot)

    Column Rules fail if a Table is the first item in a Text Frame

    Please see the attached sample file.

    On page 1 and 2 you will find a variety of 2-column frames with column rule applied.

    In each case, the column rule will fail BECAUSE the first item in the frame is a Table. But, on page 2 I've added one extra example… more

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,
    The feature is working as expected. As soon as you add some text below the table, the Column Rules work fine.

    —

    Adobe InDesign Team

16. Adobe Fonts not activating

    When I need to activate a font from Adobe Fonts directly from Find Font context menu inside InDesign, it keeps loading indefinitely but never actually activates.

    The only solution is going to Adobe Fonts web page and activate it there.

    Screenshot attached.

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    13 votes

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    4 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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17. Adobe 2020 Crashes with copy & paste

    Whenever I try to copy/paste small elements from adobe illustrator onto Adobe InDesign, indesign will automatically quit. If I try to recover the file after it has crashed, it crashes again...

    What is happening here? This is an ongoing issue since the update.

    13 votes

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    9 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We have been able to reproduce the issue and it is currently under investigation.
    Customers facing similar issue, Please share the document with sharewithid@adobe.com

    —
    Adobe InDesign team

18. Multiple text line links tab out of order

    Not sure if InDesign or Acrobat issue: Using 13.1. InDesign - Recently noticed that if I have text that flows to 2 lines and that has a hyperlink behind it, in Acrobat, the tags show the link as having two Link-OBJR, but they are the reverse of reading order. So if you tab the page, you go from 2nd line of text to first. So,

    'Go to
    the store'

    tabs as if it is 'the store' 'go to'. The underlying link is fine--no issue there--it's the tab order and tag order (tag order perhaps then impacting screen readers/accessibility???).

    This is in a single paragraph block, so not an issue of Article content out of order--the system is doing this. I think this is a recent bug (last 4-6 months?) --but whether in how InDesign feeds this to Acrobat or how Acrobat interprets, I don't know. I can manually fix in Acrobat but re-ordering the Link-OBJR tags, but it makes no sense that I should have to do so. Any idea what is going on?

    Not sure if InDesign or Acrobat issue: Using 13.1. InDesign - Recently noticed that if I have text that flows to 2 lines and that has a hyperlink behind it, in Acrobat, the tags show the link as having two Link-OBJR, but they are the reverse of reading order. So if you tab the page, you go from 2nd line of text to first. So,

    'Go to
    the store'

    tabs as if it is 'the store' 'go to'. The underlying link is fine--no issue there--it's the tab order and tag order (tag order perhaps then impacting screen readers/accessibility???).

    This is… more

    13 votes

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    7 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Thanks for reporting this issue. We’ll review it shortly.

    —
    Adobe InDesign team

19. Data merge doesn't work with UTF-8 unicode file

    DataMerge is failing to import UTF 8 text as Unicode.

    1. Create UTF 8 Text file for merging.
    2. Open previously functional InDesign document with keys already established.
    3. Select data source
    4. Choose text file (UTF8 no BOM) (if you have BOM, file isn't recognized)
    5. Tick show import options (never needed to do this before)
    6. Make sure its Unicode.
    7. Data still comes in in ASCII even though I chose Unicode. This has to be a merge problem because I can cut and paste the data into the InDesign file without issue.

    Reported version - Adobe InDesign CC 14.02

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    13 votes

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    6 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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20. PDF comment: need Insert Text at Cursor tool

    People who are reviewing now only can add a sticky note, , highlight text, underline text (and add a comment), strikeout text and draw. Adding text. The regular Comment toolbar also contains the Insert Text at Cursor tool. This must be added to the review features when documents are sent for review via the new Send for Review feature.

    13 votes

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    2 comments  ·  PDF Comments  ·  Delete…  ·  Admin →
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