1381 results found

1. SAVE

   I’m using version 20.2 in English. I open a document, make changes and save. The SAVE AS window opens and tries to save without success. I need to save in another location and replace from the desktop. The translated window is this:
   Unable to save the document. The document may be open in other applications. Close any other applications and try again, or use Save As to save it as a new document.

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2. change date (Ändringsdatum) in window when open och import a picture is missing

   InDesign 19.1
   MacOS Sonoma
   In Finder you can choose to sort with the choice Change date, but when you work in InDesign and open or want to import a picture you can‘t sort the list after Change date (Ändringsdatum) anymore.
   I wan‘t the choice to use change date to come back.

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3. scroll arrows missing

   Here is a new bug in InDesign 2022
   This bug didn't exist in InDesign 2019
   Here isi it :
   In OBJECT menu > Object's layers options :
   The small window doesn't have scroll arrows anymore. They are very usefull to scroll the list screen per screen.
   Now, ther is only a vertical scroll cursor and it isn't precise at all : impossible to use with a list of 40, 50 layers.

   The window should be resizable too please.
   Thank you for reading

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4. Fonts only showing in drop down, cannot type them directly in

   InDesign 18.5

   Issue:
   Highlight text
   Click on the font Window (mine is displayed on right)
   begin to type in installed or adobe font, font does not populate

   When I type in a font, I expect to be able to populate it

   Wen I try to finish typing the font in the searchbar, it doesn't let me type in the next letter and just gives me a different font. Some fonts don't show up or do once and never again, yet are in font dropdown. This includes both installed OTC and installed Adobe fonts.

   screenshot 1: Trying to type in LTC Bodoni 175 but it stops at the L
   Screenshot 2: Trying to type in Battery but it stops at Battshion

   InDesign 18.5

   Issue:
   Highlight text
   Click on the font Window (mine is displayed on right)
   begin to type in installed or adobe font, font does not populate

   When I type in a font, I expect to be able to populate it

   Wen I try to finish typing the font in the searchbar, it doesn't let me type in the next letter and just gives me a different font. Some fonts don't show up or do once and never again, yet are in font dropdown. This includes both installed OTC and installed Adobe fonts.

   screenshot 1: Trying to type in LTC… more

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5. InDesign-window "Missing Links in document" does not appear when Microsoft DFS-Links not available

   SITUATION
   We migrated our old Active Directory "OldAD.ads" to a complete new one "NewAD.ads"
   We use InDesign CC2019 (latest Version)

   All out file-shares are mounted on client computers with Microsoft DFS-Links.
   - Old DFS-Link: \OldAD\DFS\OldShare - The DFS-Links points to a share on our old fileserver: \OldFileServer.OldAD.ads\Share_OLD
   All shares on the old fileserver are closed, so the DFS-Links have no destination but are still "available".

   • New DFS-Link: \NewAD\DFS\NewShare - The DFS-Links points to a share on our new fileserver: \NewFileServer.NewAD.ads\Share_NEW

   Both fileservers hold "their" (Active Directory based) DFS-structure.

   Of course, all users open their files on the new fileserver, shares are mounted via the new DFS-structure.

   THE REAL STRANGE ERROR
   As long as the old fileserver and old Domaincontroller are up, InDesign acts as expected: We open an old document, the windows "missing links in document" comes up, we fix the broken links, the document opens, everything is fine.

   BUT when I shut down the fileserver and the last domaincontroller, the following happens: We open an old document (containing links to documents, that were on shares mounted via the old DFS on our old fileserver), InDesign freezes and the mouse pointer circles. I waited up to 30 minutes, nothing happened. And now comes the really strange thing: When I unplug the network cable (no joke), the "missing links in document"-windows comes to front and I can fix the broken links after plugging in the cable again.
   When I turn on the old fileserver and domaincontroller again, everything works fine again.

   I can reproduce this error on all our 4 InDesign-workstations. The error only appears when the broken path contains a DFS-Link and the link is not available any more - no matter if the "real" share behind the link is available or not.
   The InDesign option "Ignore missing links when opening a document" does not affect the error, it happens when the option is set or not.

   SITUATION
   We migrated our old Active Directory "OldAD.ads" to a complete new one "NewAD.ads"
   We use InDesign CC2019 (latest Version)

   All out file-shares are mounted on client computers with Microsoft DFS-Links.
   - Old DFS-Link: \OldAD\DFS\OldShare - The DFS-Links points to a share on our old fileserver: \OldFileServer.OldAD.ads\Share_OLD
   All shares on the old fileserver are closed, so the DFS-Links have no destination but are still "available".

   • New DFS-Link: \NewAD\DFS\NewShare - The DFS-Links points to a share on our new fileserver: \NewFileServer.NewAD.ads\Share_NEW

   Both fileservers hold "their" (Active Directory based) DFS-structure.

   Of course, all users open their files on the new fileserver, shares… more

   2 votes

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6. toolbar missing

   The toolbar is unable to be reached. I cannot drag the application window into complete view. I can see that it is there (2nd pic), but I am unable to move the whole window.

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7. Correct but wrong German translation for Review Panel

   The German translation for »Share for Review« is »Für Review freigeben«. I do not understand why you kept the »Review« in English, but that's not my point here and could be discussed somewhere else.

   There is the Review panel, which can be opened via Window > Comments > Review. In German it should be named »Review« as well, because you did not rename the functionality. Right?

   But, hey, the panels name ist »Überprüfen«. Correct translation, but inconsistent, as you might agree to me.

   So please, change »Überprüfen« to »Review« or change »Review« everywhere else to »Überprüfen«.

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   5 votes

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   0 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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8. Indesign incredibly slow or crashes with more than one document open

   InDesign (15.0.2) becomes almost unusable with more than (1) document open. Trying to copy text or images from one document to the next or just work in one of the documents while the other is open results in minutes-long wait times (or complete crash) to even select a text box, type a character, etc.

   Steps to reproduce:
   Open INDD doc (either on network or desktop)
   Open second INDD doc
   Attempt to edit text in either doc or copy over text from one document to the next

   Set-up info:
   InDesign 15.0.2
   Windows 10 Enterprise // 10.0.17763

   Trouble-shooting included:
   - Turned off all plug-ins
   - Turned off all preferences related to instant rendering of image, type, previews
   - Turned off pre-flight
   -Turned off type previews, variable characters, etc
   -Display is set to typical (although, it happens in FAST as well)

   Happening across regional team of 20+ users all working on the same Windows version and similar computers (Lenovo)

   InDesign (15.0.2) becomes almost unusable with more than (1) document open. Trying to copy text or images from one document to the next or just work in one of the documents while the other is open results in minutes-long wait times (or complete crash) to even select a text box, type a character, etc.

   Steps to reproduce:
   Open INDD doc (either on network or desktop)
   Open second INDD doc
   Attempt to edit text in either doc or copy over text from one document to the next

   Set-up info:
   InDesign 15.0.2
   Windows 10 Enterprise // 10.0.17763

   Trouble-shooting included:
   - Turned… more

   26 votes

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   10 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   As confirmed by a customer over the thread that the issue is fixed in InDesign 2020(v15.1.2.226).

   We recommend you upgrade to either InDesign 2020(v15.1.2.226) or to the latest InDesign 2021(v16.0.0.77) for the fix.

   If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   —
   Adobe InDesign Team

9. InDesign crashes on launch with Faulty module "PMRuntime" unless launched as Administrator or Creative Cloud Application

   Issue: InDesign CC will not open from the Start Menu unless "Run as administrator" is selected. This is not an option for standard users.

   It will open OK from the Creative Cloud Desktop App.

   Event viewer log is generated showing the following:
   Faulting application name: InDesign.exe, version 13.1.0.76
   Faulting module name: PMRuntime.dll, version 5.0.0.191

   1.
   Version: InDesign CC 2018, 13.1.076
   Also occurs with version 12.1.0.56
   Windows OS: Windows 10, version 1803 (Build 17134.165)

   2.
   Select InDesign CC from the start menu. The application does not open and no messages appear. Check Event Viewer > Application to see the error.

   There appears to be an issue with security permissions or a compatibility issue with the latest Windows 10 build.

   Issue: InDesign CC will not open from the Start Menu unless "Run as administrator" is selected. This is not an option for standard users.

   It will open OK from the Creative Cloud Desktop App.

   Event viewer log is generated showing the following:
   Faulting application name: InDesign.exe, version 13.1.0.76
   Faulting module name: PMRuntime.dll, version 5.0.0.191

   1.
   Version: InDesign CC 2018, 13.1.076
   Also occurs with version 12.1.0.56
   Windows OS: Windows 10, version 1803 (Build 17134.165)

   2.
   Select InDesign CC from the start menu. The application does not open and no messages appear. Check Event Viewer > Application to see the… more

   20 votes

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   23 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for patience while we were investigating into the root cause of the issue.
   During our investigation we identified that the issue manifests due to Symentec DLP antivirus software.

   Please find below steps to whitelist the application:
   1. From the Enforce console select System > Agents >Application Monitoring.
   2. Select the application to white list. If it is not listed, click on “add application” and provide at least one of the required application binaries.(Refer to Symentec DLP_Console.png for reference)
   Note: DLP attempts to validate every field populated. We recommend using as few as fields as needed. If the whitelist seems to fail, try changing which required field is populated or removing one of the other fields.
   3. Uncheck all of the detection channels under the “Application Monitoring Configuration.”
   4. Click on save and verify the application in the list of monitoring activities is unchecked.
   5. After making these changes, test the whitelisted application to see if the issue is resolved.

   Regards,
   InDesign Team

   Hello All,

   Thank you for patience while we were investigating into the root cause of the issue.
   During our investigation we identified that the issue manifests due to Symentec DLP antivirus software.

   Please find below steps to whitelist the application:
   1. From the Enforce console select System > Agents >Application Monitoring.
   2. Select the application to white list. If it is not listed, click on “add application” and provide at least one of the required application binaries.(Refer to Symentec DLP_Console.png for reference)
   Note: DLP attempts to validate every field populated. We recommend using as few as fields as needed. If the whitelist seems to fail, try changing which required field is populated or removing one of the other fields.
   3. Uncheck all of the detection channels under the “Application Monitoring Configuration.”
   4. Click on save and verify the application in the list of monitoring activities is unchecked.
   5. After making… more

10. Share for Review Unreliable

    I love the share for review function, however it is proving too unreliable to be used in a professional setting.

    Here are the issues that my team and I encountered on a regular basis:

    Review comment window is blank
    Updating sharing link freezes program
    Review page in browser won't load (spinning circle of death)
    Document in browser glitches and jumps around when trying to navigate
    

    These are pretty serious issues that need to be resolved. I like the innovation, but in order to make it part of our process, reliability is the most important aspect.

    5 votes

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    1 comment  ·  Share for Review  ·  Delete…  ·  Admin →
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11. toolbar missing

    The toolbar is unable to be reached. I cannot drag the application window into complete view. I can see that it is there (2nd pic), but I am unable to move the whole window.

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    1 vote

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12. Kerning Drop Cap Bug // Indesign 2020 (15.11)

    Indesign 2020 (15.11) Adjusting the Space Between my Drop Cap and the Next Letter with kerning doesn't work.

    Nothing happens when i want to adjust the space between the drop cap character and the next character?

    It works just fine just one character further along, and between the character before (The drop cap spans over two characters)?

    So it seems

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    3 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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13. Export to PDF function crash in InDesign 15.1

    Today I have updated to InDesign 15.1 and when I try to export to PDF the application immediately crash.

    This happen even I change the type of export (small dimension, print, etc.).

    I'm using windows 10 pro ver. 1909 build 18363.836, and Indesign 15.1 x64.

    The system start to work but the application crash at 16% of the export.

    The problem seems connected with something on the file, because I try to export another project and it work perfectly.

    The file was all "green" in the preliminary checks panel.

    And I notice that the system crash also using other function, example scrolling the pages list or the links list.

    There is something wrong in the new version 15.1 that stops the compiling. Unfortunately no errors appear, only application crash.

    Coming back to version 15.0.3 have solved the problem and the file was perfectly exported in PDF.

    Today I have updated to InDesign 15.1 and when I try to export to PDF the application immediately crash.

    This happen even I change the type of export (small dimension, print, etc.).

    I'm using windows 10 pro ver. 1909 build 18363.836, and Indesign 15.1 x64.

    The system start to work but the application crash at 16% of the export.

    The problem seems connected with something on the file, because I try to export another project and it work perfectly.

    The file was all "green" in the preliminary checks panel.

    And I notice that the system crash also using other… more

    36 votes

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    44 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this is now publicly available in the latest InDesign update, 15.1.1

    Please update to the latest version to get the fix.

    —
    Adobe InDesign team

14. [ID-4245419]Auto-Sizing of text frames results in abnormally long widths

    InDesign 2023 v18.1 (Probably occurs in all versions after CS6)
    Japanese Version
    English Version
    Mac snd Windows

    There is a terrible bug in Auto-Sizing for text frames that causes the width to become unusually long.

    Simple and reliable reproduction procedure

    1. Create a new document
    2. Set all units to points in Preferences
    3. Create a new text frame
    4. Set paragraph style to “Basic Paragraph” and clear overrides
    5. Set Auto-Sizing
       -->Change to “Height and Width” --> Click the upper left corner -->Turn on “No Line Breaks”
    6. Insert Spacing to 1 pt
    7. Corner Options to 1 pt and Round
    8. Enter “0 [Line Break]” repeatedly (about 20 times) in the text frame

    Workaround

    Set Columns
    -->Change to “Flexible Width”
    -->Set Maximum to a very large value (like 1000 pt)

    There is a similar post. My comment was not accepted here for some reason, so I posted a new one.
    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/32214574-auto-size-text-boxes-with-rounded-corners-expands

    Japanese:
    テキストフレームの自動サイズ調整で、幅が異様に長くなってしまう酷いバグがあります。

    シンプルで確実な再現手順

    1. ドキュメントを新規作成
    2. 環境設定でドキュメントの単位を全てポイントにする
    3. テキストフレームを新規作成
    4. 段落スタイルを [基本段落] にしてオーバーライド消去
    5. 自動サイズ調整を設定する -->「高さと幅」に変更 -->左上角をクリック -->「改行なし」をチェックON
    6. フレーム内マージンを「1pt」にする
    7. コーナーオプションを「1pt」「角丸（外側）」にする
    8. テキストフレームに「0［改行］」を繰り返し（20回くらい）入力する

    回避方法

    段組を設定する
    -->「可変幅」に変更
    -->最大値を大きい値にする（1000ptとか）

    InDesign 2023 v18.1 (Probably occurs in all versions after CS6)
    Japanese Version
    English Version
    Mac snd Windows

    There is a terrible bug in Auto-Sizing for text frames that causes the width to become unusually long.

    Simple and reliable reproduction procedure

    1. Create a new document
    2. Set all units to points in Preferences
    3. Create a new text frame
    4. Set paragraph style to “Basic Paragraph” and clear overrides
    5. Set Auto-Sizing
       -->Change to “Height and Width” --> Click the upper left corner -->Turn on “No Line Breaks”
    6. Insert Spacing to 1 pt
    7. Corner Options to 1 pt and Round
    8. Enter “0 [Line Break]”… more

    • 

    51 votes

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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in InDesign 2024(v19.4.0.063) and above. We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

    —

    Adobe InDesign Team

15. toolbar missing

    The toolbar is unable to be reached. I cannot drag the application window into complete view. I can see that it is there (2nd pic), but I am unable to move the whole window.

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    1 vote

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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16. [ID-4256362]Cannot drag and drop InDesign files into InDesign

    With no open files in InDesign, I cannot drag and drop an InDesign file from Explorer into InDesign. Double-clicking an InDesign file does work. Selecting multiple InDesign files in Explorer and then pressing the Enter key does work whether InDesign is running or not.

    4 votes

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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2025(v20.0.1.032). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

    —

    Adobe InDesign Team

17. Tab indent of RTL Numbered List does not line up

    See two screenshots attached, both are using the exact same settings, (Default, just changed to Hebrew numbering)
    in InDesign 2019 (14.0.3) Everything is nicely aligned, vs in InDesign 2020 (15.0) it's jagged, and I'm not able to align it in any way (Tabs, Indenting, etc.).
    I'm using InDesign 2020 תומך עיברית, on Windows 10

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    23 votes

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    11 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team

18. story editor

    Using Indesign 17.2 on x64 PC. Brand-new machine with fresh install.

    To reproduce the issue open the story editor then close it.

    Expected result: The story editor closes and I can resume working in the main document window immediately.

    Actual result: When I close the story editor, the window disappears but all the tools on the toolbar, except the text tool, remain greyed out and I can't do anything in the main document for around 30 seconds.

    2 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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19. Serious GREP style bug: ampersands

    Hi, InDesign team.

    I've run into a serious bug with GREP styles. Any GREP expression containing an ampersand character that is entered as a GREP style in a paragraph style will suddenly acquire additional ampersands whenever I scroll through the list of GREP styles.

    STEPS TO REPRODUCE:

    Create a simple GREP style as part of a paragraph style.
    The entire GREP expression should consist of the single character &. (Though this also happens when the & is part of longer expressions.)
    Make enough other GREP styles that you need to scroll in the window to see them all.
    Close the paragraph style window and reopen it.
    Scroll through the list of GREP styles.
    When you scroll, you will see that "&" has become "&&."

    HERE ARE OTHER DESCRIPTIONS OF THIS ISSUE:

    https://community.adobe.com/t5/indesign/ampersand-gets-doubled-in-grep-style/td-p/10329693?page=1

    https://community.adobe.com/t5/indesign/self-propagating-ampersands-in-grep-in-a-paragragh-style/td-p/5881764?page=1

    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/36196819-paragraph-style-grep-functions-are-unreliable

    I believe I have gotten around the bug by using the Unicode value for an ampersand, but this is not ideal. I need to be able to trust that the GREP style implementation is solid.

    Thank you.

    Hi, InDesign team.

    I've run into a serious bug with GREP styles. Any GREP expression containing an ampersand character that is entered as a GREP style in a paragraph style will suddenly acquire additional ampersands whenever I scroll through the list of GREP styles.

    STEPS TO REPRODUCE:

    Create a simple GREP style as part of a paragraph style.
    The entire GREP expression should consist of the single character &. (Though this also happens when the & is part of longer expressions.)
    Make enough other GREP styles that you need to scroll in the window to see them all.
    Close the… more

    5 votes

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    2 comments  ·  Styles  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Thanks for reporting. We’ll review this shortly.

    —
    Adobe InDesign team

20. reload button on library

    With all of the bugs that the library has right now, can we get an obvious refresh for the window, specifically for when the window crashes or when new assets are added elsewhere to the active library.

    1 vote

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    0 comments  ·  Crash/Freeze/Hang  ·  Edit…  ·  Delete…  ·  Admin →
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