7034 results found

1. InDesign CC 2018 stalls to a spinning beachball right after opening for a brief time

   On first opening InDesign in Sierra 10.2.4, after a couple of seconds of not taking any action, InDesign stalls briefly—about 3 to 4 seconds—not allowing any new action during that time. There is just a spinning beachball. I can postpone the beachball by immediately opening a menu; but after mousing away from the menu the beachball comes back. Not sure if it is trying to load something, but I currently don't have any extra extensions installed. I tried resetting preferences and removing all user install scripts, but it still did it. It's consistent every time I open the new version. I did not carry forward preferences from previous versions. My CC library is synced and not showing any connection issues. Not a major bug, sort of the equivalent of tripping over the same spot of carpet whenever you enter into a room.

   On first opening InDesign in Sierra 10.2.4, after a couple of seconds of not taking any action, InDesign stalls briefly—about 3 to 4 seconds—not allowing any new action during that time. There is just a spinning beachball. I can postpone the beachball by immediately opening a menu; but after mousing away from the menu the beachball comes back. Not sure if it is trying to load something, but I currently don't have any extra extensions installed. I tried resetting preferences and removing all user install scripts, but it still did it. It's consistent every time I open the new version.… more

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   41 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue and allowing us some time to complete our investigation into the issue.
   As the part of our investigation, we had reached out to many of you personally over email and we could come up with the below mentioned findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For the majority of the users the issue was intermittent and is no longer reproducible.
   3. We also found few cases where the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

   Please note that we have created separate threads for these issues and we are now working towards resolving them.

   However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each of the root causes separately and effectively.
   If you are facing any slowness in InDesign or seeing any other performance issue, we request you vote for the relevant thread or create a new thread specifying the action/workflow which is slowing you down.
   We seek your support in our continuous effort to improve InDesign.

   -InDesign Team

   Hello All,

   Thank you for reporting the issue and allowing us some time to complete our investigation into the issue.
   As the part of our investigation, we had reached out to many of you personally over email and we could come up with the below mentioned findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For the majority of the users the issue was intermittent and is no longer reproducible.
   3. We also found few cases where the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

   Please note that we have created separate threads for these issues and we are now working towards resolving them.

   However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created… more

2. Moving objects between layers using the layers panel doesn't always work

   I struggle with moving objects between different layers in an InDesign document by using the layers panel. Often it takes two or more attempts to move objects. I wonder if it's the tolerance of the buttons or if this is genuinely a bug.

   • 

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   4 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the resolution of the issue.

3. Omitted page ranges are affected by sections

   Summary:
   When describing a page range that omits the first/final page, if there is a starting section in the range, the output results will remain in the page range within the section.

   Verification:
   Create an 8-page document (Figure 1).
   Set the start section on page 5.
   Export the PDF (and print as well) and enter “-6” in the page range (Figure 2).

   Result:
   A PDF of pages 5-6 is exported.
   When the PDF is exported again, the page range is set to “5-6” (Figure 3).

   Ideal result:
   should not be affected by the presence or absence of sections.
   A PDF with pages 1-6 is exported.
   When the PDF is exported again, the page range is populated with “1-6”.

   Note:
   In the above verification, the first page was omitted. Similarly, if the last page is omitted, such as “3-”, only the range of 3-4 pages separated by sections will be exported.
   There is no mention of such a specification in the user guide.

   Verified version and OS:
   InDesign 18.3.0.50
   macOS 14.7.6

   <にほんご>
   概要：
   先頭ページ/最終ページを省略したページ範囲を記載した際、範囲内に開始セクションがあると出力結果がセクション内のページ範囲にとどまってしまう。

   検証：
   8ページのドキュメントを作成する（図1）。
   5ページ目に開始セクションを設定する。
   PDFを書き出し（プリントも同様）でページ範囲に“-6”と入力（図2）。

   結果：
   5-6ページのPDFが書き出される。
   再度PDF書き出しを実行するとページ範囲には“5-6”が入力されている（図3）

   理想とする結果：
   セクションの有無の影響を受けないこと。
   1-6ページのPDFが書き出される。
   再度PDF書き出しを実行するとページ範囲には“1-6”が入力されている

   記：
   上記の検証では先頭ページを省略したが、同様に“3-”のように最終ページを省略した場合もセクションで区切られた範囲3-4ページしか書き出されない。
   ユーザーガイドにはこのような仕様についての記載はない。

   検証したバージョンとOS：
   InDesign 18.3.0.50
   macOS 14.7.6

   Summary:
   When describing a page range that omits the first/final page, if there is a starting section in the range, the output results will remain in the page range within the section.

   Verification:
   Create an 8-page document (Figure 1).
   Set the start section on page 5.
   Export the PDF (and print as well) and enter “-6” in the page range (Figure 2).

   Result:
   A PDF of pages 5-6 is exported.
   When the PDF is exported again, the page range is set to “5-6” (Figure 3).

   Ideal result:
   should not be affected by the presence or absence of sections.
   A PDF… more

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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4. Websocket not connecting in windows

   In indesign 20.0.1, windows 11, manifest version 5. websocket never connects.

   https://forums.creativeclouddeveloper.com/t/windows-indesign-version-20-websocket-not-connecting/8528

   12 votes

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   2 comments  ·  Scripting  ·  Delete…  ·  Admin →
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5. Two Monitors - UI Window Always Loads Off Screen - Can't Resize Mac OS 14.5

   This has been a bug for at least 5 years with InDesign (see link at the bottom of the post).

   When a Mac user has two monitors, if the primary monitor is situated "lower" than the secondary monitor in a side-by-side configuration in the Display "Arrange" setting (see screenshot, main display is laptop, on right), then the windows will always load slightly off screen, locking the user out of moving them or rearranging them.

   There is a temporary fix to put the main monitor "higher" than the secondary monitor in the horizontal arrangement.

   However, this is an unacceptable long term fix. The Display Arrangement tool is so that you can position your monitors virtually how they are set up physically to make moving things between them intuitive and easy.

   Moving them out of alignment to accommodate one weird Adobe product issue is silly.

   Mac users with multiple side-by-side monitors is NOT a small part of the InDesign userbase. This is not a niche issue. Many many users have this basic setup. This bug has existed for way too long, since at least 2019.

   Please fix this.

   https://community.adobe.com/t5/indesign-discussions/the-indesign-application-frame-gets-stuck-outside-the-screen-area-behind-menu-bar/td-p/10378678

   This has been a bug for at least 5 years with InDesign (see link at the bottom of the post).

   When a Mac user has two monitors, if the primary monitor is situated "lower" than the secondary monitor in a side-by-side configuration in the Display "Arrange" setting (see screenshot, main display is laptop, on right), then the windows will always load slightly off screen, locking the user out of moving them or rearranging them.

   There is a temporary fix to put the main monitor "higher" than the secondary monitor in the horizontal arrangement.

   However, this is an unacceptable long… more

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   4 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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6. Overrides are not preserved when importing and overwriting object style

   version 19.3.0.58
   But it happens in everything after CC2018

   When I update object styles on import or book sync, size and position options do not retain overrides. What is currently known is Width, Height, X, Y in Size and Position Options.

   Reproduction steps

   1. Create a document
   2. Create object style
   3. Set Width, Height, X, Y of Size and Position Options as desired.
   4. Save document
   5. Open the document that duplicated 4.
   6. Create an object and apply the object style from 2.
   7. Change to any position and size (override)
   8. Import and update the object style in 2. from the document in 1.
   9. The object in 7. does not retain its size and position and is returned to the style settings.

   Expected behavior
   8. As a result, the size and position will remain as they were before the style update.

   There was a similar post, but the content didn't exactly match, so I posted a new one.
   https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/42713450-certain-overrides-on-objects-styles-do-not-hold-wh

   Hope for improvement.

   〈にほんご / Japanese〉
   バージョン 19.3.0.58
   しかしCC2018以降すべてで起こる

   インポーティングやブックの同期でオブジェクトスタイルを更新すると、サイズと位置のオプションはオーバーライドを保持しない。現在判明しているのはSize and Position Optionsの中のWidth, Height, X, Y

   再現手順

   1. ドキュメントを作成
   2. オブジェクトスタイルを作成
   3. Size and Position OptionsのWidth, Height, X, Yを任意に設定
   4. ドキュメントを保存
   5. 4. を複製したドキュメントを開く
   6. オブジェクトを作成、2. のオブジェクトスタイルを適用
   7. 任意の位置、サイズに変更（オーバーライドする）
   8. 1. のドキュメントから2. のオブジェクトスタイルをインポートして更新
   9. 7. のオブジェクトはサイズと位置を保持せず、スタイルの設定値に戻されてしまう

   期待される挙動
   8. の結果、サイズと位置はスタイル更新前の状態を保持すること

   類似した投稿はあったが、内容が完全に一致しないため新たにポストした。

   改善を希望しちゃう。

   version 19.3.0.58
   But it happens in everything after CC2018

   When I update object styles on import or book sync, size and position options do not retain overrides. What is currently known is Width, Height, X, Y in Size and Position Options.

   Reproduction steps

   1. Create a document
   2. Create object style
   3. Set Width, Height, X, Y of Size and Position Options as desired.
   4. Save document
   5. Open the document that duplicated 4.
   6. Create an object and apply the object style from 2.
   7. Change to any position and size (override)
   8. Import and update the object style in 2. from the document in 1.
   9. The… more
   12 votes

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   2 comments  ·  Styles  ·  Delete…  ·  Admin →
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7. Flashing screen on selecting text

   Adobe InDesign 2024

   When highlighting text with text tool or selecting multiple items with the selection tool and dragging with the mouse held down, the screen flashes rapidly between the document and plain white - this makes the ID document contents not visible on the screen so you can't actually see what you are doing - eg can't see what text is being highlighted

   Please fix asap - it is making ID virtually unusable!

   12 votes

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   5 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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8. The link is set to "anyone with link can comment" but it's still requiring a password

   I have created a share for review link for others to comment on, however it's requiring them to log into an account even though it's set to "Anyone with the link can comment". This was not the case before, others could comment as a guest. Using InDesign 2024 v19.0.1

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   4 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The issue has been fixed. 

   Now the Share for Review links set to "Anyone with the link can comment" open in the browser without asking for an Adobe ID login & password.

   
   

   --

   Adobe InDesign team

9. [ID-4261362] When using real endnotes in InDesign and exporting as a tagged PDF, the tag tree isn't created correctly.

   When you use real endnotes in InDesign and export as a tagged PDF, the resulting tag tree is not generated properly.
   This behavior can be reproduced for at least for InDesign 16, 17, 18.

   Result now:
   <P>
   --<Note>
   ----<Link>
   ------OBJR
   --ALL CONTENT

   Minium correct result:
   <Note>
   --<P>
   ----<Link>
   ------OBJR
   ------Endnote number
   ----Endnote content

   In addition: The placement attribute for <Note> should be "Block".

   This can only be fixed with a lot of work in the PDF.

   Best, Klaas

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   3 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,

   Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

   —

   Adobe InDesign Team

10. Issues with epub quality on the new 2023 update

    I'm a book publisher. I downloaded the latest InDesign update last week. I created the files and saved them like in the previous software. However, the vendors are all rejecting the epub files stating they're not validating in their epub software. I had to go redownload the prior version of InDesign, and it works like a charm. The glitch seems to be in the new version of the InDesign software.

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    6 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Fix for this issue is now available in the latest release of InDesign 2023 - that is, InDesign 18.1 version.

    Please update to this version of InDesign to get the fix.

    --

    Adobe InDesign team

11. Co-Authoring

    Time to address the co-authoring issue, especially if you are pushing to the cloud.

    12 votes

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    1 comment  ·  Cloud Documents (Beta)  ·  Delete…  ·  Admin →
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12. InDesign should apply variating substitutions from rclt

    Variable fonts may contain location-dependent substitutions, but the rvrn feature runs too early for many real-world substitutions. The solution in font-making land has been to use the rclt or rlig features instead, but at least the former is not supported by InDesign. This is a major headache for e.g. Arabic.

    Technical discussion about this at

    • https://github.com/googlefonts/ufo2ft/issues/590
    • https://github.com/fonttools/fonttools/issues/2050
    12 votes

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    5 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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13. Menu bar gets stuck - Indesign on M1 Pro mac

    On a regular basis the pull down menus in Indesign will stop reacting properly: Clicking menu item will select the topic (screenshot 1), but not pull down the menu. A second click AND hold will pull down the menu, but all the sub-menus remain unavailable, they will not pull out. The issue is persisent: Restarting Indesign does not fix it once it starts occuring, but restarting the computer will fix it. The issue may be OS related, but it only occurs in Indesign, and only on my M1 Pro computer, not my older Intel mac.

    The issue usually occurs after Indesign crashes, something which unfortunately happens multiple times a day using Indesign on M1 Pro. Having to restart the computer multiple times a day has not happened to me since the days of OS 9. I am using a couple of plugins in Indesign, which may contribute to crashes, but I also have an Intel Mac with the same version of Indesign, and the same plugins, and am having no such issues there.

    Apple M1 Pro
    Indesign 17.1
    macOS 12.0.1 (21A559)

    On a regular basis the pull down menus in Indesign will stop reacting properly: Clicking menu item will select the topic (screenshot 1), but not pull down the menu. A second click AND hold will pull down the menu, but all the sub-menus remain unavailable, they will not pull out. The issue is persisent: Restarting Indesign does not fix it once it starts occuring, but restarting the computer will fix it. The issue may be OS related, but it only occurs in Indesign, and only on my M1 Pro computer, not my older Intel mac.

    The issue usually occurs after… more

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    15 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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14. Indesign 2022 (17.1.0.50) IDLK file does not lock

    This problem was recently flagged as resolved, but despite the newest InDesign and MacOS versions it is still possible for two users to open the same Indesign file. We are working on a network volume over SMB and it is possible for my colleague to open the same file I am working with. The *.idlk file was generated by the first user, but it is not recognized by the second Indesign user and sometimes subsequently just disappears.

    I also tried to reproduce this issue with Indesign 2020 but all worked just as expected.

    12 votes

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    4 comments  ·  Others  ·  Delete…  ·  Admin →
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15. Missing Glyphs on PDF export in InDesign v17.0

    using the google font Signika, quotation marks and colons give me a missing glyph upon export to pdf. When using v16.4, this is not an issue.

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    8 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign - InDesign 17.1 available via CCD app.

    
    

    --

    Adobe InDesign team

16. Adobe InDesign opening files as read-only

    I am using InDesign v 16.2.1 on a MacBook Pro (Intel) running Big Sur (11.3.1) and connected to a file server on the network via the SMB protocol. Also I have Sophos Endpoint Protection installed. When attempting to open a file on the file server, InDesign opens it in read-only mode. If I attempt to do the same with Sophos turned off, the file opens read-write. It appears that other InDesign/Sophos/Mac customers have experienced the same issue:

    https://community.sophos.com/intercept-x-endpoint/big-sur-eap/f/discussions/126631/big-sur-11-2-3---intercept-x-10-0-4---adobe-indesign-opening-files-as-read-only

    I am formally requesting a resolution to this issue, as it seems this is a common problem for people working on network-attached storage.

    I am using InDesign v 16.2.1 on a MacBook Pro (Intel) running Big Sur (11.3.1) and connected to a file server on the network via the SMB protocol. Also I have Sophos Endpoint Protection installed. When attempting to open a file on the file server, InDesign opens it in read-only mode. If I attempt to do the same with Sophos turned off, the file opens read-write. It appears that other InDesign/Sophos/Mac customers have experienced the same issue:

    https://community.sophos.com/intercept-x-endpoint/big-sur-eap/f/discussions/126631/big-sur-11-2-3---intercept-x-10-0-4---adobe-indesign-opening-files-as-read-only

    I am formally requesting a resolution to this issue, as it seems this is a common problem for people working on network-attached… more

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    14 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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17. Indesign M1 Beta expired

    The beta suddenly stopped working and won't allow med to access InDesign on the M1 machine, no update on the Creative cloud installer beta section, and removing and reinstalling the app doesn't solve it.

    Will there come a new beta update soon?

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    12 votes

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    31 comments  ·  Apple Silicon Support  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this was available in the previous release of InDesign – InDesign 2021. Please update to the latest update of InDesign 2021 or install the latest version of InDesign 2022 to get the fix.

    —
    Adobe InDesign team

18. Saving BOOK file (.indb) acts as SAVE AS

    Adobe InDesign v16.1 (12 Feb 2021 release)
    Windows 10

    This bug has appeared again, after disappearing for a couple of versions. But it was in a previous version a few months ago.

    When the Book properties panel is open, I make changes to my Book file (.indb) and then close the Book panel or select "Save" from the panel menu. It asks me do I want to save.

    Yes, I want to save... but the dialog box is acting like a Save As... It's asking me for a file name, then asking me to overwrite the existing file, instead of simply saving the existing file as a regular Save should do.

    Adobe InDesign v16.1 (12 Feb 2021 release)
    Windows 10

    This bug has appeared again, after disappearing for a couple of versions. But it was in a previous version a few months ago.

    When the Book properties panel is open, I make changes to my Book file (.indb) and then close the Book panel or select "Save" from the panel menu. It asks me do I want to save.

    Yes, I want to save... but the dialog box is acting like a Save As... It's asking me for a file name, then asking me to overwrite the existing file, instead… more

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    12 votes

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    4 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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19. [ID-4260994]The filter in the review panel is automatically changing to "resolved"

    This happens very frequently.

    I will be going through user comments given online in the Indesign Review tab. As I do them I resolve them. This works fine.

    But then suddenly and randomly it will just decide to change my filter to show all resolved! Then all the old issues magically appear in the tab again until I go back to filter and unselect the Resolved button.

    Then it happens again. And again. It happens only when I go to change something in the document but it doesn't seem to matter what type of issue i'm doing. Replacing text. Deleting, etc.

    I'm also finding that comments are taking a few minutes to get from the web into indesign as i keep seeing the little wheel turning a lot.

    This happens very frequently.

    I will be going through user comments given online in the Indesign Review tab. As I do them I resolve them. This works fine.

    But then suddenly and randomly it will just decide to change my filter to show all resolved! Then all the old issues magically appear in the tab again until I go back to filter and unselect the Resolved button.

    Then it happens again. And again. It happens only when I go to change something in the document but it doesn't seem to matter what type of issue i'm doing. Replacing text. Deleting,… more

    12 votes

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    6 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

    —

    Adobe InDesign Team

20. BUG (since CS6!): Nonbreaking Space (^S) Issue with World-Ready-Composer

    Issue:
    When using the ›World-Ready Composer‹, the character ›Nonbreaking Space‹ (^S) behaves exactly like the character ›Nonbreaking Space (Fixed Width)‹ (^s); i.e.: in justified paragraphs, its width does not adjust (like regular spaces do), but it is fixed and unchanging.
    This only occurs with the ›Adobe World-Ready Composer‹ (both ›Paragraph‹ and ›Single-line‹) and not with the regular ›Adobe Composer‹ (neither ›Paragraph‹ nor ›Single-line‹).
    It is not related to the font used, it has been tested with many different fonts.

    1. Versions with this bug, tested and confirmed by myself or colleagues:
       InDesign (Standard Version) CS6, CC2015.0
       InDesign (Middle Eastern Version) CC2020 (15.1.2), CC2021 (16.0)
       I suppose it occurs in all versions since CS6 (when the ›World-Ready Composer‹ was first introduced, afaik)!

    2. Steps to reproduce this issue
       Enter a few lines of text and insert the character ›Nonbreaking Space‹ somewhere. Choose any of the ›Justify‹ paragraph styles and select the ›World-Ready Composer‹. Switch to the regular ›Adobe Composer‹ with the same setup and compare the result.

    3. Expected Result:
       The ›Nonbreaking Space‹ should adjust its width just like any other of the regular spaces.

    4. Actual Result:
       The ›Nonbreaking Space‹ does not adjust its width.

    5. Example as Screenshot attached.
       (Menu is in German: ›Globaler Adobe-Absatzsetzer‹ = ›Adobe World-Ready Composer‹; ›Adobe-Absatzsetzer‹ = ›Adobe Composer‹)

    As far as I know, this issue has been reported only once before (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/39403822-non-breaking-space-is-smaller-than-regular-space-w). But in this report, it is stated incorrectly that the Nonbreaking Space would be smaller than a regular space. It can, in fact, be larger as well (e.g. in a tight line with regular spaces smaller than their 100% optimum). The real nature of the issue is that it does not vary its size.

    PLEASE FIX ASAP!
    Thanks

    Issue:
    When using the ›World-Ready Composer‹, the character ›Nonbreaking Space‹ (^S) behaves exactly like the character ›Nonbreaking Space (Fixed Width)‹ (^s); i.e.: in justified paragraphs, its width does not adjust (like regular spaces do), but it is fixed and unchanging.
    This only occurs with the ›Adobe World-Ready Composer‹ (both ›Paragraph‹ and ›Single-line‹) and not with the regular ›Adobe Composer‹ (neither ›Paragraph‹ nor ›Single-line‹).
    It is not related to the font used, it has been tested with many different fonts.

    1. Versions with this bug, tested and confirmed by myself or colleagues:
       InDesign (Standard Version) CS6, CC2015.0
       InDesign (Middle Eastern Version) CC2020… more

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    12 votes

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    2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting. We will review the issue

    -InDesign Team