6521 results found

1. Share for Review SYNC Broken

   I use "Share" > "Share for Review" on a Program for review by multiple departments for edits. I received notifications of over 200 edits, but upon opening the InDesign file to begin changes, the "Window" > "Comments" > "Review" Panel data is empty and again says "Create Review".

   So the connection from my online review and the source InDesign is broken. Additionally, there is no option to save that online version as a pdf to import the comments via that option in "Window" > "Comments" > "PDF Comments"

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   6 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   We’ve released an update to InDesign – 15.1.2

   Please update to this latest version and see if the issues you were facing earlier have got resolved.

   Remember to check how you are signed into your CC account and if need be, sign out and sign in again. Since Share for Review is a service and dependent on your login to your Adobe ID account, it is important that CCD app is working well with your credentials.

   —
   Adobe InDesign team

2. Slow performance - spinning wheel - AdobeFnt22.lst

   Hi Adobe, we are still having major issues with a lot of spinning wheels in InDesign version 15.1.1. because of the AdobeFnt22.lst files that are created with every document. Basically when we open a document it resyncs/updates the AdobeFnt22.lst file of every document that was previously worked from that Mac. This is causing a lot of network traffic and spinning wheels in InDesign. The problem is fixed if we restart the Mac or rename the "Document fonts" folder so that InDesign no longer uses the fonts so does not create an "AdobeFnt.lst" file. Can you please sort this out, it is killing our production, some of our designers are reverting back to using QuarkXpress

   Hi Adobe, we are still having major issues with a lot of spinning wheels in InDesign version 15.1.1. because of the AdobeFnt22.lst files that are created with every document. Basically when we open a document it resyncs/updates the AdobeFnt22.lst file of every document that was previously worked from that Mac. This is causing a lot of network traffic and spinning wheels in InDesign. The problem is fixed if we restart the Mac or rename the "Document fonts" folder so that InDesign no longer uses the fonts so does not create an "AdobeFnt.lst" file. Can you please sort this out, it… more

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   6 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. We will review it shortly.

   -InDesign Team

3. Print doc from the "share for review" page

   To review a document, some people like to print it to have a better look at it.

   Currently there is no option to print from the new "share for review" page, but having it would be very useful for some.
   Otherwise we still need to make and send a separate pdfs for review.

   So, it would be appreciated if you can somehow add it.

   Sincerely
   JP

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4. InDesign 2020 15.0.1 CEP panel size bug on Windows HiDPI with scaling > 100%

   On some Windows workstations, my InDesign CEP panel has the wrong size (way too large). This looks like a re-surfacing of the old bug mentioned here:

   https://community.adobe.com/t5/get-started/cep-panel-wrong-size-in-cc2018/td-p/9660228?page=1

   • Version:

   InDesign version 15.0.1

   • Steps to reproduce:

   Install this dummy sample 'Hello World' panel into InDesign 15.0.1 on Windows 10 on a workstation with a HiDPI display. Make sure the Windows Display Scaling it set to 100%

   https://rorohiko.com/downloads/ID2020PanelSizeBug/ID2020PanelSizeBug.1.0.0.zxp

   Run InDesign, open the panel -> should be OK.

   Quit InDesign, change the Windows display scaling to 200%

   Run InDesign, open the panel -> panel is extraordinary large. See screenshots on

   https://coppieters.nz/?p=333

   • Expected result:

   Panel should retain the correct size, independent of the Windows display scaling.

   • Actual result:

   Panel becomes very large and unusable on Windows 10 with HiDPI display and scaling > 100%

   • Test file etc...

   I've written up a short post with sample code, sample ZXP and screenshots on my blog:

   https://coppieters.nz/?p=333

   On some Windows workstations, my InDesign CEP panel has the wrong size (way too large). This looks like a re-surfacing of the old bug mentioned here:

   https://community.adobe.com/t5/get-started/cep-panel-wrong-size-in-cc2018/td-p/9660228?page=1

   • Version:

   InDesign version 15.0.1

   • Steps to reproduce:

   Install this dummy sample 'Hello World' panel into InDesign 15.0.1 on Windows 10 on a workstation with a HiDPI display. Make sure the Windows Display Scaling it set to 100%

   https://rorohiko.com/downloads/ID2020PanelSizeBug/ID2020PanelSizeBug.1.0.0.zxp

   Run InDesign, open the panel -> should be OK.

   Quit InDesign, change the Windows display scaling to 200%

   Run InDesign, open the panel -> panel is extraordinary large. See screenshots on

   https://coppieters.nz/?p=333

   • Expected result:

   Panel… more

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   1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting. We will review the bug

   -InDesign Team

5. Duplicating pages moves content

   It seems duplicating pages in Indesign 2019 or 2020 moves content around the page. This is the first time I have experienced this after opening an old file, saving it as a new file and then trying to duplicate a page. The fix I found for this is to UNTICK 'Adjust layout' in the 'Layout/Margins and Columns' dialogue box and then try duplicating the page again. This time the content should not move. Definitely an adjust layout bug.

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   4 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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6. Multiple text line links tab out of order

   Not sure if InDesign or Acrobat issue: Using 13.1. InDesign - Recently noticed that if I have text that flows to 2 lines and that has a hyperlink behind it, in Acrobat, the tags show the link as having two Link-OBJR, but they are the reverse of reading order. So if you tab the page, you go from 2nd line of text to first. So,

   'Go to
   the store'

   tabs as if it is 'the store' 'go to'. The underlying link is fine--no issue there--it's the tab order and tag order (tag order perhaps then impacting screen readers/accessibility???).

   This is in a single paragraph block, so not an issue of Article content out of order--the system is doing this. I think this is a recent bug (last 4-6 months?) --but whether in how InDesign feeds this to Acrobat or how Acrobat interprets, I don't know. I can manually fix in Acrobat but re-ordering the Link-OBJR tags, but it makes no sense that I should have to do so. Any idea what is going on?

   Not sure if InDesign or Acrobat issue: Using 13.1. InDesign - Recently noticed that if I have text that flows to 2 lines and that has a hyperlink behind it, in Acrobat, the tags show the link as having two Link-OBJR, but they are the reverse of reading order. So if you tab the page, you go from 2nd line of text to first. So,

   'Go to
   the store'

   tabs as if it is 'the store' 'go to'. The underlying link is fine--no issue there--it's the tab order and tag order (tag order perhaps then impacting screen readers/accessibility???).

   This is… more

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   7 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Thanks for reporting this issue. We’ll review it shortly.

   —
   Adobe InDesign team

7. Burmese font rendering error

   InDesign CC 15
   WorldScript doesn't compose Burmese Unicode characters correctly, shifting the location of some characters and not positioning some accents correctly, do you have a plan to fix this as it has been like it for a long time? Other languages like Lao and Khmer have been fixed over time, but not Burmese.

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   10 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The issue has been fixed in the latest release of InDesign – InDesign 2021.
   Please update to this new version of InDesign to get the fix.

   —
   Adobe InDesign team

8. Grep expressions with ~F in a character class fail in endnotes

   The inclusion of ~F in a character class invalidates grep expressions in endnotes.

   InDesign version: 14.0.2.324 (with the GREP fix installed)

   Steps to reproduce:

   1. Open the attached document. It contains a single page with text and an endnote.
   2. In the GREP tab of the Find/What window, enter the following GREP expression:

   \d[^.,;~F]+

   And target the document. The expression matches from a digit up to the next period, comma, semicolon, or footnote marker.

   Expected result: The expression should match some text in the main text and in the endnote.
   Actual Result: The expression does not match anything in the endnote.

   To show that it's ~F that's the problem, use this expression:

   \d[^.,;]+

   It matches in the main text and in the footnote, as expected.

   The inclusion of ~F in a character class invalidates grep expressions in endnotes.

   InDesign version: 14.0.2.324 (with the GREP fix installed)

   Steps to reproduce:

   1. Open the attached document. It contains a single page with text and an endnote.
   2. In the GREP tab of the Find/What window, enter the following GREP expression:

   \d[^.,;~F]+

   And target the document. The expression matches from a digit up to the next period, comma, semicolon, or footnote marker.

   Expected result: The expression should match some text in the main text and in the endnote.
   Actual Result: The expression does not match anything in the endnote.

   To… more

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   Under Review  ·  amaarora responded

   Hi,
   Thanks for reporting the issue
   We are looking into it

   -InDesign Team

9. Disappearing footnotes on export

   Since updating to the latest major release of InDesign (14), we have been experiencing issues in one of our templates where footnotes have been disappearing from chapters (documents) in a Book when exporting the Book as a PDF.

   This was not an issue in previous versions of InDesign and the template has not changed.

   Is this perhaps a bug?

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   Under Review  ·  amaarora responded

   Thanks for reporting. We are reviewing the bug

   -InDesign Team

10. InDesign, latest version. GREP: find period (.) character followed by endnote reference number. Should be (\.)(~U) but doesn't seem to work.

    GREP: find period (.) character followed by endnote reference number. Should be (.)(~U) but doesn't seem to work.

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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. As confirmed from you all, the crash issue is not happening with latest InDesign build. The only remaining issue is that of Grep not working when a period is followed by an endnote marker

    We will look into the issue shortly.

    -InDesign

11. Weight remains on text when exported to pdf even if changed to zero.

    I am using InDesign CC 2019 14.01 x64.

    Once a stroke weight has been added, if you then change the stroke weight back to zero, then when you export to pdf the pdf will have a stroke weight added to the text, even though the indesign document looks correct. It may not have the original amount of weight that was added, but it will definitely have what looks to be around a .2 weight added.

    However, if you were to start a new document, then add stroke weight, then click edit - undo stroke weight, then it would export to pdf just fine. However if you saved the document with the stroke weight added, and then re-opened and changed the weight to zero, then when you export to pdf it will have a stroke weight still added (around .2, same as above).

    So once you have saved a document with the stroke weight added, then no matter what you do the document will not print without the added weight.

    If ANYBODY has any idea how to fix this then PLEASE let me know :) I was on chat for 4 hours but no luck. I'm really not trying to redo this 600 page book.

    I am using InDesign CC 2019 14.01 x64.

    Once a stroke weight has been added, if you then change the stroke weight back to zero, then when you export to pdf the pdf will have a stroke weight added to the text, even though the indesign document looks correct. It may not have the original amount of weight that was added, but it will definitely have what looks to be around a .2 weight added.

    However, if you were to start a new document, then add stroke weight, then click edit - undo stroke weight, then it would export to… more

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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We are looking into it

    -Aman

12. Conditional text is not applied correctly after line break in IDMLs

    If Unconditional text follows a line break where another Paragraph Style is applied with Conditional text, making an IDML out of the document will change the Unconditional text to Conditional.

    Please see example screenshots.

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    Under Review  ·  amaarora responded

    Thanks for reporting the issue, we are looking into it

    -Aman

13. Bad optical kerning for superscript "4"

    When a superscript "4" follows a closing smart quotation mark, optical kerning is set to -60 or -70 depending on font. This is too close (basically a crash).

    This is annoying for books with lots of endnotes, where superscript numbers usually follow quotation marks.

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    Under Review  ·  amaarora responded

    Thanks for reporting the issue
    We are reviewing it

    -InDesign Team

14. Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem

    Since I update indesign to CC 2019 I can't print to booklet all of my .indd files which were overwrited in .indd version CC 2019 (and even the older versions can't be printed to booklet...).
    I got the error message : "printing error : The Adobe Print engine has failed to output your data due to an unknow problem"

    indesign 14.0.1
    Windows 7 version 6.1
    printer : Adobe PDF

    Here is the error log :

    %%[ ProductName: Distiller ]%%
    %%[Page: 1]%%

    %%[ Error: invalidrestore; OffendingCommand: restore ]%%

    Stack:

    -save-

    %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
    %%[ Warning: PostScript error. No PDF file produced. ] %%

    it seems that the log tells the problem is in the page 1 but when delete this page the problem persists with the other pages...

    My print settings are in the text file attached to this post

    Since I update indesign to CC 2019 I can't print to booklet all of my .indd files which were overwrited in .indd version CC 2019 (and even the older versions can't be printed to booklet...).
    I got the error message : "printing error : The Adobe Print engine has failed to output your data due to an unknow problem"

    indesign 14.0.1
    Windows 7 version 6.1
    printer : Adobe PDF

    Here is the error log :

    %%[ ProductName: Distiller ]%%
    %%[Page: 1]%%

    %%[ Error: invalidrestore; OffendingCommand: restore ]%%

    Stack:

    -save-

    %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% … more

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    18 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    We have been able to reproduce the issue and it is currently under investigation.

    Customers facing similar issue, please share the document with santalwa@adobe.com

    Regards
    InDesign Team

15. lag selecting text

    InDesign 14.0.1

    1. Switch to InDesign from another program
    2. Select either Selection Tool or Direct Select tool
    3. Double click on the text to place a cursor among the text
    4. Double click again to select a word

    Expected result: quick action from step to step

    Actual result: a few seconds of lag

    12 votes

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16. Incopy 2019 cannot open icap file created by ID 2019

    .icap files created with ID 2019 cannot be opened with IC 2019 with error message „An error occured while opening the file.“ Tested on Mac OS X 10.12.6.

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    Closed: Fixed  ·  Abhinav Kaushik responded

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

17. InDesign performance issue: Slow on documents present on server

    it's not an idea, but a problem. Indesign creates problems on the network and is very slow with server documents, as never before. The media told me to work locally, but I ask Adobe to solve the problem. Windows 10 64 bit - Intel processor 32 GB of ram.

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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue has been fixed in one of the updates made to InDesign. Please update to the latest version of InDesign.

    —
    Adobe InDesign team

18. InDesign performance issue: Slow interface

    The new document window is painfully slow. The pallets such as the background task pallet take some visible time to initialise themselves. As a whole the UI is always lagging.

    I'm on a new iMac Pro and this is completely unacceptable. It feels as though the interface is getting in the way instead of making work easier.

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19. Hyperlinks between documents in a book file don't work

    I am producing an interactive pdf with hyperlinks to move between pages within the pdf.

    I am doing this using a book file containing 22 indesign documents however some of the links do not work.

    All of the hyperlinks within each document work fine but any that link between the documents just send you to the first page in the book and not to the specified page.

    I am using InDesign CC 13.0.1 on Mac OS High Sierra 10.13.3

    I have produced interactive pdfs in this way before without any issues so this has become broken in one of the recent indesign updates.

    All of the files are stored on our server and there is a workaround which is to copy all of the files on to my local hard disk, but this is not ideal.

    I am producing an interactive pdf with hyperlinks to move between pages within the pdf.

    I am doing this using a book file containing 22 indesign documents however some of the links do not work.

    All of the hyperlinks within each document work fine but any that link between the documents just send you to the first page in the book and not to the specified page.

    I am using InDesign CC 13.0.1 on Mac OS High Sierra 10.13.3

    I have produced interactive pdfs in this way before without any issues so this has become broken in one of the… more

    12 votes

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20. When setting the frame grid with the shortcut key, it becomes an unintended font display

    InDesign Ver.13.0.1 x64(CC 2018) Japanese Edition
    Windows

    1. make new document
    2. make new frame grid
    3. select frame grid
    4. press key "Ctrl+B", and open dialog

    A font that starts with "B" installed in the system is displayed in the font setting of the dialog.
    Should be displayed is the default "Kozuka Mincho Pr6 N".

    CC 2017 and older versions are no problem.

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    2 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We will look into this

    -Aman