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Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem

Since I update indesign to CC 2019 I can't print to booklet all of my .indd files which were overwrited in .indd version CC 2019 (and even the older versions can't be printed to booklet...).
I got the error message : "printing error : The Adobe Print engine has failed to output your data due to an unknow problem"

indesign 14.0.1
Windows 7 version 6.1
printer : Adobe PDF

Here is the error log :

%%[ ProductName: Distiller ]%%
%%[Page: 1]%%

%%[ Error: invalidrestore; OffendingCommand: restore ]%%

Stack:

-save-

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

it seems that the log tells the problem is in the page 1 but when delete this page the problem persists with the other pages...

My print settings are in the text file attached to this post

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Quentin Fuchs shared this idea  ·   ·  Report…  ·  Admin →
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  • Katy-did Kreations AKA Katy Wiseman commented  ·   ·  Report

    Any updates on this problem. I've been dealing with it for 3 years. I was able to work around with acrobat, but that no longer works. A fix would be great.

  • Pat Even commented  ·   ·  Report

    I tried to do the step by step to rectify the problem, but I don't know what I am looking for. I have to send this magazine off Monday to the regular printers. I this problem going to effect it? Help??

  • KatyBWise commented  ·   ·  Report

    Are there any updates on this problem? I'm currently having the same issue.

  • Håkan Mossberg commented  ·   ·  Report

    Ive got the same problem and would like to get an alert when problem is solved...

  • Clark Smith commented  ·   ·  Report

    Trying to print directly to any printer through ID is impossible. The work around is okay but a hassle. How can I fix an unknown problem?

  • Quentin Fuchs commented  ·   ·  Report

    I identified the problem, the error came from a font "Khmer UI" , which prevent the export of the booklet...
    It is strange because this font is a defaut font and it shouldn't cause problem...
    Is there a way to keep it to print the booklet or am I forced to change it?

  • Quentin Fuchs commented  ·   ·  Report

    i got the same error for all of my .indd files which were overwrited in .indd version CC 2019 (and even the older versions can't be printed to booklet...)

    I have this error :

    %%[ ProductName: Distiller ]%%
    %%[Page: 1]%%

    %%[ Error: invalidrestore; OffendingCommand: restore ]%%

    Stack:

    -save-

    %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
    %%[ Warning: PostScript error. No PDF file produced. ] %%

    Here is my printer settings :
    https://pastebin.com/xSia86YW

  • Lincoln commented  ·   ·  Report

    Após a atualização do Indesign (CC2019), quando tento imprimir livreto, aparece a mensagem "Erro de impressão: O Adobe Print Engine falhou ao imprimir seus dados, devido a um problema desconhecido" (Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem).

    Tentei a página de ajuda https://helpx.adobe.com/indesign/kb/error-print-engine-failed-print.html, porém, nenhuma das opções foi útil.

    Desinstalei o aplicativo, apaguei os dados de preferências, instalei novamente, e mesmo assim não resolveu.

    Mesmo os trabalhos em que, antes da atualização, era possível imprimir o livreto, agora não é mais possível.

    Se houver alguma outra coisa que eu possa fazer, por favor, me orientem!

  • Anonymous commented  ·   ·  Report

    have the same error...and get the following when printing to PDF:
    %%[ ProductName: Distiller ]%%
    %%[ Error: ioerror; OffendingCommand: readstring ]%%

    Stack:

    (› PoÈsKÖnµÐY5Âê2¢ ÷Fmø-êíöYJ
    øR½=Ö¤%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
    %%[ Warning: PostScript error. No PDF file produced. ] %%

  • Lam H. Nguyen commented  ·   ·  Report

    When printing a one table across a spread you will encounter the Adobe print engine error.

    1. InDesign CC 2018
    2. Create one table across a spread and print to booklet.
    3. Adobe Print Engine error display
    4. see attached

Adobe InDesign: Bugs: Print/Packaging

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