Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Corrupt/pixelated cursor Issue in InDesign on MacOS High Sierra

    In InDesign is a Problem with the Cursor on iOS Hight Sierra Beta Version 10.13 (17A315i). I Attached a short Video file. It is better as the describe when you what I means. Thank you.

    306 votes
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    240 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  2. Mouse-click in menus becomes disabled

    InDesign 12.1.0.56; macOS Sierra 10.12.5; Magic Mouse

    The issue varies with any file. I have mostly seen this occur when in the Find/Change window, or when I try and select a font. My mouse will not be able to click (select) anything in the drop down menus. I am able to select with my keyboard by using the arrows and "return" key. To get the mouse to click (select) an option from a drop down menu, I must first restart InDesign and then open the same file.

    74 votes
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    94 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  3. Can't drag objects

    I am unable to drag objects/textbox/etc in InDesign. I can resize using corner handles but I'm unable to click and drag object to desired location I've uninstalled, reinstalled, shutdown, restarted, cleared all settings, etc and nothing seems to work. I have never encountered this issue in all my years of using InDesign. Please help!

    68 votes
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    233 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    We thank you for your patience all this while.

    Addressing this problem has been tricky for us given the random nature of the issue.
    Determined to resolve the issue, we had launched our investigation into the matter to identify the root cause and fix it.

    Many of you must have received email from us seeking more details about the issue.

    We have concluded our investigation and came up with the below mentioned finding:

    It was found that, most of the times, users were trying to drag an empty polygon which was leading the confusion because the legacy behaviour of InDesign allows dragging of polygon only from its edges or the centre most point.
    If the user tries to drag it from any other position, the object cannot be moved.

    We have tried to improve the user experience in this regard. You can try the same in InDesign’s latest…

  4. Filetype is the same as CC 2018

    InDesign CC 2019 (14.0.0.130) for Mac
    Filetype is the same as CC 2018. Each version has been given a unique Filetype. The only exception is v6.0.0–6.0.3 (CS4), but it was fixed as a bug in 6.0.4. I also expect it to be fixed as a bug of 14.0.0 as well.

    38 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    This has been done to preclude any new entries for CFBundleTypeOSTypes. The previous release, CC2018 had CFBundleTypeOSType as IDdD but for the new release, we have not created the new OSType entry as IDdE rather kept the previos entry intact.

    Apple had deprecated any entries of the form of CFBundleType from 10.5 and now recommends using a UTType(Uniform Type Identifier) entry instead of creating CFBundleType entries. We might choose creating UTTypes in the future. However, for now we have stopped creating separate CFBundleTypes for the new releases.
    It would helpful to know from you as to how you use these entries in your workflows so that we can suggest you an alternative.

    You may reach out to abkaushi@adobe.com.

  5. Major System Font Issue!

    WHAT THE FONT!?!

    Our publishing company recently ran the InDesign update (to 15.0.2) and have discovered some major font issues. I have narrowed it down to InDesign 15.0.2, macOS Catalina 10.15.3, and Suitcase Fusion 21.0.0. I actually don't think Suitcase has too much to do with this, because the problem occurred after the InDesign update, but it's our font management software so I'm including it. Basically it appears system fonts have become problematic with InDesign. Packaged files are suddenly showing up with lots of the dreaded pink. I have tested about everything I can. I even created some very simple…

    24 votes
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    15 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  6. Thumb nail of indesign saved files not appearing after 2019 to 2020 update

    Can anyone help me with this issue, since I update to the 2020 InDesign from 2019 all my icons in saved files don't show the InDesign thumbnail is this a bug or just me being dumb?

    note -
    -Files still open as normal.
    -Even if I save them in 2020 formate still no icons
    -Other adobe programs since update show Icons.

    22 votes
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    13 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    Can you please let us know if any of the below workarounds help:
    1. On refreshing the contents of the folder (where these indesign files and idml are saved), the icons of indd and idml files should appear again

    2. On the 2nd launch of InDesign the folder icons should reappear.

    Thanks

  7. serial number changed on cc2019

    User is not required to fill-in a serial number on CC apps, but nevertheless the numbers still exist and are used by 3rd party script creators to identify the user and license the script.
    this SN was kept the same on all CC versions but now it was changed. this means I need to repurchase my scripts licenses.
    the 3rd party programmer can't use just username becuase there may be more than one indesign license under one username.

    suggested solution: just keep the SN as it was on CC2018 and don'r make us pay for nothing

    22 votes
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    8 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  8. 2019 workspace not sticking

    upon opening a new document in Indesign 2019, workspace needs to be reset every time to return to preferred working environment.

    21 votes
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    10 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  9. Drag-Duplicating using Alt/Opt key does not work if key is pressed after dragging

    InDesign 2020 OPTION Duplicate is now broken, just like Photoshop has always been.

    Don't make me commit to the duplicate before moving an item.

    Sometimes I'll move a box, then realize I intended to duplicate it, so then I'll press OPTION... now I have to commit to it FIRST.

    Fix this and stop breaking things!

    17 votes
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    15 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    While we’re still working to make the fix available for this issue, we suggest a workaround to overcome it.

    Open Preferences > Interface. At the bottom of this dialog, change “Live Screen Drawing” to “Never”.

    As mentioned above, we’re working to fix this issue.
    Hope this helps.


    Adobe InDesign team

  10. Data Merge function "Remove Blank Lines for Empty Fields" deletes the wrong paragraph

    Version of Adobe InDesign, InCopy or InDesign Server

    Adobe InDesign 15.0.1

    macOS High Sierra 10.13.6

    iMac 27 Zoll End 2012

    Steps to reproduce the issues

    See also attached video

    Open Document "02VKLeerzeilenTEMPEnde.indd"
    Open Data-Merge Panel
    Generate a merged document with click on the button
    Uncheck "Remove Blank Lines for Empty Fields" in Content Placement Options
    Press [OK]
    Repeat Step 3 this time Check "Remove Blank Lines for Empty Fields" in Content Placement Options
    Press [OK]
    Put the documents side by side
    Activate "Show Style override" in the paragraph panel
    Jump to page 2
    On the left…

    16 votes
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    12 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  11. CC2020: Alternate text for hyperlinks

    In CC2020 a new function for writing alternate text for links was introduced.
    Using this function and generating a PDF Leeds to wrong PDF notation. The alt text in PDF is presented by alt text, which is forbidden in the PDF world, where alt text only should be used for non text elements, e.g. pictures. By presenting only the alt text the accessibility is lost – this is against the goal to hav a better output!
    A correct output would lead to a content entry.

    Note: Alt text for links is under discussion, as such alt text is not present…

    15 votes
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    5 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  12. Live Preflight reporting a false error with OpenType Type 1 fonts

    InDesign's Live Preflight will wrongly flag an OpenType Type 1 (PostScript flavored) font as invalid when the font appears in a linked graphic.

    To recreate:
    1. Create an InDesign Preflight Profile
    2. Set it to flag Type 1 fonts as Font Type Not allowed.
    3. Create a new InDesign document.
    4. Add text using an OpenType Type 1 font.
    5. Turn on the preflight.
    The preflight will not signal an error. This is expected and correct.
    6. Now export a PDF of the document created.
    7. Create a new InDesign document.
    8. Place the PDF as a linked graphic into…

    14 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  13. Cells formatted as Number/Currency etc. in Excel without decimal places or as Date not imported correctly into InDesign.

    InDesign CC : 2020 / 15.0.0.155
    MacOS : 10.13.6
    MS Excel : 16.30 for Mac

    We were able since ever (last version ID CC 2019) to import Excel data-cells by InDesign with the placing functionality. With the actual version of InDesign CC 2020 numbers without any decimal places (e.g. 153) are not imported from Excel files and are displayed in InDesign with a "0" - (e.g. 153 imports to InDesign as 0). If the numbers in the Excel files have at least 1 decimal place numbers are imported correctly (e.g. 153.6 imports to InDesign as 153.6). Please fix this InDesign…

    14 votes
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    16 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.


    Adobe InDesign Team

  14. Multiple listings of same font in Find Font menu

    There are multiple listings of the same font in the Find Font menu in CC2019. All information is the same, all applied characters are the same, but there is odd behavior.

    --FileACC2019WithDocumentsfontsfolder.png shows double listing of Trade Gothic LT Pro Roman.

    --FileACC2019WithoutDocumentfontsfolder.png (when I take away access to Document fonts folder, no other changes), one instance switches to "Regular" instead of "Roman"

    --FileACC2017WithDocumentfontsfolder.png shows what happens with I open this file in CC2017 (no double listing)

    --FileACC2017WithoutDocumentfontsfolder.png (Document fonts folder hidden) shows what happens with I open this file in CC2017 (no…

    12 votes
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    4 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  15. Properties Panel captures mouse scrolling inside fields

    The Properties Panel inside InDesign 2019 is meant to be the new central location for most of the common settings in InDesign. So it is accessed pretty frequently by most users on a daily basis.

    However if you happen to use InDesign on a low-res monitor, or have increased UI text for accessibility purposes, or even just use InDesign in a non-maximised window, it suffers from a big flaw.

    These scenarios require the user to scroll the panel up or down to access hidden properties. However, the mouse scroll action is inadvertently captured by the various fields on the panel,…

    12 votes
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    5 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  16. Incopy 2019 cannot open icap file created by ID 2019

    .icap files created with ID 2019 cannot be opened with IC 2019 with error message „An error occured while opening the file.“ Tested on Mac OS X 10.12.6.

    12 votes
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    9 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  17. Redraw problems when having multiple Textboxes in a Textflow (Often used in DatabasedPublishing)

    macOS: 10.13.6
    InDesign: 14.0.2.

    When placing a Text-Frame that Adjusts in height inside of a "Master-Textframe" (Often used in DatabasedPublishing to paginate Products that should not split between columns etc.) InDesign fails to redraw the placements of other Objects correctly - AND IT EXPORTS TO PDF!

    This is horrible and has already lead to some huge problems in big Projects where we needed to work this way but InDesign made it a pain.

    See attached Video for clarification.

    11 votes
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    5 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  18. SVG Font Designation Not Shown in Find Font

    If a font is an SVG font, InDesign shows the square box "SVG" designation in the font dropdown. However, if you view the font info under Find Font (Type>Find Font), the font type does not show as SVG. There is no way to determine if an SVG font was used in the file other than to view in the font dropdown. That is a problem as SVG fonts are not supported in PDF yet and will not be caught by preflight. Can the SVG designation be added to the Find Font info screen?

    11 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  19. Hyperlinks copy/pasted between files *appear* to break after source document is removed.

    Using CC2019 on a Mac running High Sierra

    Steps to reproduce:
    1) Create a document with a few hyperlinks in it.
    2) Whilst this document is open, open a 2nd document, and copy/paste the links from one document to the other.
    3) Save both and close.
    4) Trash source document

    Expected result: hyper links should work in Target document as expected.

    Actual result: hyperlinks all appear broken in document. Whilst an exported PDF appears to still work, ID reports all those links as broken.

    Other details:
    If you retrieve the source document from the trash, it the links in the…

    10 votes
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    10 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  20. Search field does not work in Open dialogue box

    Simple search filename request in the Open dialogue box and the search does not work in InDesign. This works in EVERY SINGLE OTHER APPLICATION KNOWN TO MAN. Just not in InDesign. InDesign is becoming the most unstable app I have ever worked within in over 10 years. Come on Adobe - this is Mac App 101 and you are FAILING MISERABLY. Fix this embarrassment immediately.

    9 votes
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    10 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
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