7072 results found

1. shift doesn't work at all

   I updated the version yesterday.... shift doesn't work any more!

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   6 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hello All,

   Thank you for your patience all this while; we really appreciate your support!

   Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.

   For now I request you to follow the below provided KB doc for the quick workaround of the problem.
   https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.html

   In the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.

   -
   Sanyam Talwar
   InDesign Team

2. import pdf comments

   1. ID 14 Mac
   2. Copy text out of a comment to paste into layout
   3. Would expect that the cursor could be used to select all or part of an imported PDF comment
   4. In fact it is EXTREMELY difficult to get the palette to recognize that text is selected in the palette interface. The "Copy" popup does not appear a large proportion of the time, or you can't select the range of characters you need. Even though Acrobat is terrible at the same process, it is significantly faster to copy the needed range of characters from the comment in Acrobat and switch back to ID to paste.

   1. ID 14 Mac
   2. Copy text out of a comment to paste into layout
   3. Would expect that the cursor could be used to select all or part of an imported PDF comment
   4. In fact it is EXTREMELY difficult to get the palette to recognize that text is selected in the palette interface. The "Copy" popup does not appear a large proportion of the time, or you can't select the range of characters you need. Even though Acrobat is terrible at the same process, it is significantly faster to copy the needed range of characters from the comment in Acrobat and switch… more

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   5 comments  ·  PDF Comments  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The issue has been fixed in the latest release of InDesign – InDesign 2021.
   Please update to this new version of InDesign to get the fix.

   —
   Adobe InDesign team

3. InDesign Corrupt files

   InDesign users all have to deal with corrupt files sometime during their career using this program. Usually meaning lost time and, more importantly, money. It would be nice if there was a way to have InDesign or another program scan and fix corrupt files (Adobe FirstAid). Dumping this corrupt file into this program would scan the file, find the cause of the error, and isolate it--almost like a virus scanner. Even if this means a page is lost or margins are messed up. It would be nice to at least get some work saved. For example, I throw in a file that keeps causing InDesign to crash. It scans the file. It finds that their is some markup code in a text box on page 23 out of 122 that is throwing an error. This text box is removed, maybe even a red box is put in its place so I know what has been taken out.

   InDesign users all have to deal with corrupt files sometime during their career using this program. Usually meaning lost time and, more importantly, money. It would be nice if there was a way to have InDesign or another program scan and fix corrupt files (Adobe FirstAid). Dumping this corrupt file into this program would scan the file, find the cause of the error, and isolate it--almost like a virus scanner. Even if this means a page is lost or margins are messed up. It would be nice to at least get some work saved. For example, I throw in a… more

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   22 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  Abhinav Kaushik responded

   With the release of InDesign 2020(15.0.1), we have enhanced our recovery workflow which fixes multiple scenarios of document corruption.

   If your file is still not getting repaired in InDesign CC2020, can you please share the document with Grp-idfile@adobe.com.

   Thanks,
   Adobe InDesign team"

4. indesign crashes very regularly

   Indesign crashes very often these days giving this message [/Development/siriusr11/external/dva/adobe/dvaui/ui/src/OS_UI.cpp-4645], but not autosaving. It seems to happen at different times, can't pinpoint why it does

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   7 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  amaarora responded

   We have released an update for InDesign CC2019 (v 14.0.2) which contains some stability fixes. If you are not already on 14.0.2, then we recommend you to update to latest version.

   If you still face a crash issue even after updating, please submit the crash report to us.
   (Guidelines to submit crash are available at https://helpx.adobe.com/in/indesign/kb/submit-crash-reports.html )

   Also, start a new thread providing the necessary information to reproduce the crash and send the
   information to santalwa@adobe.com as well.

   • Reproducible Steps – What were you doing when InDesign crashed?
   • Error snapshot or video recording of the issue.
   • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
   • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

   Adobe InDesign team

5. Table headers disappear when pasting

   Several times now I've cut & pasted a table from one part of my document to another only to find the headers disappear. Inserting a row makes the headers reappear.

   I'm usig 12.1.0.56 x64 build.

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   12 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the fix of the issue.

6. Deleting an odd number of pages causes the text frame derived from the primary text frame to double

   1. specify a primary text frame for both the left and right pages on the parent page. (figure1)
   2. Delete an odd number of pages. At this time, the parent page is reapplied.
   3. The text frame will be doubled. (figure2)

   Deleting (or adding) an even number of pages will not result in this behavior.
   Deletion/addition of an odd number of pages should not cause doubling.
   Specifically, we would like the text chain of the text frame for which the primary text frame is specified to be retained. (figure3)

   Reference:
   I believe the primary text chain is a feature that was added with the automatic text chain that was in QuarkXPress in mind, but the automatic text chain in QX did not cause duplication when odd number of pages were increased or decreased.

   ページを奇数枚削除した場合、プライマリーテキストフレーム由来のテキストフレームが二重化する

   1.　親ページで、左右ページともにプライマリーテキストフレームを指定しておく。（figure1)
   2.　ページを奇数枚削除する。このとき、親ページの再適用が行われる。
   3.　テキストフレームが二重化する。（figure2）

   偶数枚のページの削除（もしくは追加）では、この挙動にはならない。
   奇数枚のページの削除／追加でも、二重化しないようにしてほしい。
   具体的には、プライマリーテキストフレームが指定されているテキストフレームのテキストチェーンが保持されるようにしてほしい。（figure3）

   参考：
   プライマリテキストチェーンは、QuarkXPressにあった自動テキストチェーンを意識して追加された機能だと思っているが、QXの自動テキストチェーンでは、奇数枚のページの増減で二重化が起きることはなかった。

   1. specify a primary text frame for both the left and right pages on the parent page. (figure1)
   2. Delete an odd number of pages. At this time, the parent page is reapplied.
   3. The text frame will be doubled. (figure2)

   Deleting (or adding) an even number of pages will not result in this behavior.
   Deletion/addition of an odd number of pages should not cause doubling.
   Specifically, we would like the text chain of the text frame for which the primary text frame is specified to be retained. (figure3)

   Reference:
   I believe the primary text chain is a feature that was added with… more

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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7. Need Alternative Launch images

   I do not think the launch images in photoshop, indesign and illustrator are culturally sensitive. They should not include any people especially not raunchy females (as in photoshops blonde superhero type) female. Who needs that in their life? It doesn't help people be happy with their own partner or spouse to have some perfect looking woman staring at them! They should be totally neutral - landscapes, nature, no people please!! I posted this as a feature request too to at least have the option to disable this launch image. Thank you for your consideration on this issue.

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   6 comments  ·  Others  ·  Delete…  ·  Admin →
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8. Graphics glitches galore on M1 MacBook Air + external 4K monitor

   InDesign 17 on an M1 MacBook Air with Big Sur is barely usable with an external 4K monitor. There are graphic artifacts everywhere, especially near the margins/edge of boxes which makes it hard to know if anything is aligned properly. Everything looks okay on the laptop's built-in display but is distorted on the external.

   Also, when scrolling, the screen updates sporadically and usually does the Windows 95-looking stuck window effect.

   If I turn off the GPU it looks better when working statically but when scrolling it is even worse.

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   20 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue was fixed in InDesign v. 17.1

   Please update your copy of InDesign to this version to get the fix.

   
   

   --

   Adobe InDesign team

9. WorldReady settings go missing in [Basic Paragraph] style

   Adobe InDesign (ME) 2021, 2020, CC 2019, ..., CS6
   macOS and Windows

   InDesign's WorldReady settings (Paragraph Direction, Kashidas, etc.) are being stripped from a document's [No Paragraph Style] style when opened on a machine with a missing 3rd-party plug-in (like Em Software's InCatalog). This appears to happen with any 3rd-party plug-in that adds a text attribute with a prefix that's lower than the WorldReady plug-in's prefix. While the following steps use the Middle Eastern app (English Arabic), where there's a UI to see the style's empty/blank WorldReady entries, we've confirmed that this problem affects all app variants (including English (Roman)).

   To reproduce:
   1. Install ME version of InDesign 2021 (English Arabic).
   2. Install Em Software's InCatalog plug-in (http://emsoftware.com/products/emcatalog/ ) or any plug-in that adds a text attribute with a prefix ID below that of WorldReady's 0x50f00. (The SDK's BasicTextAdornment sample will work if its kBscTAPrefixNumber is changed to something like 0x43a00.)
   3. Restart InDesign while holding down Shift-Control-Option/Alt (to ensure the session workspace's [Basic Paragraph] style is rebuilt to include the new plug-in's text attribute).
   4. Create a new document and add a text frame containing a few paragraphs using the [Basic Paragraph] style. This text should compose as right-to-left (the ME version's default direction, as specified by WorldReady's kParagraphDirAttrBoss). Create a numbered list, since that's a great way to see the problem.
   5. Save the document.
   6. Quit InDesign.
   7. Remove InCatalog (or whatever plug-in was installed in step 2).
   8. Restart InDesign.
   9. Open the document that was saved in step 5.

   Alternatively:
   1. Install ME version of InDesign 2021 (English Arabic).
   2. Restart InDesign while holding down Shift-Control-Option/Alt (to ensure a clean session workspace)
   3. Open the attached SavedWithInCat(2021ME).indd file. (Well, UserVoice won't let me upload it. Ask & I can send directly.)

   Notice that the text frame in the opened document incorrectly flows left-to-right and the numbered list's numbers wrongly show on the left rather than the right. Edit the [Basic Paragraph] style and note that the WorldReady settings in the Middle East Character Formats and Indents and Spacing panels are blank/empty. (See attached before-after screenshots.) One would expect a style to survive intact even when opened on a machine with a missing 3rd-party plug-in, but instead some of its settings may be at risk of being lost.

   We've used WorldReady as the victim here, but this problem affects any plug-in, Adobe or 3rd party, that adds a text attribute with a prefix that's higher than the missing plug-in's prefix (such as Em Software's InData).

   Details: We've isolated what looks like a long-standing problem (bug?) with the SDK's AttributeBossList::CopyInto(), where it stops the copy when it encounters an attribute whose plug-in is missing. Instead, the copy should continue after the missing plug-in's entry order to produce a complete list of non-missing attributes. Copies produced by AttributeBossList's Duplicate(), ApplyAttributes(), and its copy-constructor are all affected.

   Adobe InDesign (ME) 2021, 2020, CC 2019, ..., CS6
   macOS and Windows

   InDesign's WorldReady settings (Paragraph Direction, Kashidas, etc.) are being stripped from a document's [No Paragraph Style] style when opened on a machine with a missing 3rd-party plug-in (like Em Software's InCatalog). This appears to happen with any 3rd-party plug-in that adds a text attribute with a prefix that's lower than the WorldReady plug-in's prefix. While the following steps use the Middle Eastern app (English Arabic), where there's a UI to see the style's empty/blank WorldReady entries, we've confirmed that this problem affects all app variants (including English (Roman)).

   … more

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Thanks for reporting this issue.
   We’ll review this shortly.

   —
   Adobe InDesign team

10. Spellcheck is grabbing the comma after words, causing an error

    Since upgrading to Indesign 2021 v16.0, when I run a spell check, if it catches a word it thinks is misspelled but that word has a comma after it, spellcheck also grabs the comma. If I attempt to Add that word to my user dictionary, I get an error "Words ending in punctuation other than ending periods may not be added into the dictionary". This never happened in previous versions of Indesign. See attached screengrab.

    (MacOS Catalina 10.15.7 // Macbook Pro Mid 2015)

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    6 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – version 16.0.1.

    Please update to this version to get the fix.

    —
    Adobe InDesign team

11. Error on Save : "Indesign is unable to save this file. We tried, but appears to be damaged."

    Indesign constantly comes up with a weird error when ever I click save while in a document - 'Indesign is unable to save this file. We tried, but appears to be damaged. click Ok.

    Also I know in the previous version that whenever I zoomed in too much I would get constant crashes. Hope it's been fixed in the version but I won't hold my breath.

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    12 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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12. harfbuzz

    Compile Harfbuzz with Graphite support enabled.

    InDesign 2020 uses Harfbuzz for complex script rendering. Harfbuzz has the capability to use Graphite instructions for rendering complex scripts, but Adobe has compiled Harfbuzz without Graphite support.

    Graphite is needed for rendering some character combinations used in languages which are not supported by other font technologies.

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    5 comments  ·  Others  ·  Delete…  ·  Admin →
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13. Vertical Text Alignment not working correctly in InDesign 2020

    I recently upgraded to InDesign CC 2020 and find all the text in circles not aligned vertically center. Document was last opened in CC 2019 and these were fine. I haven’t modified these since. Rectangles are fine. See attached example - clearly not right and inconsistently so. I have tried every setting and I can’t get them to line up. Thanks!

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    18 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    If you have created documents from ID15.0 where you see this issue, please do a Force Recomposition of the Text Frames (Cmd-Opt-/ on Mac, Ctrl-Alt-/ on Win) to make it work correctly.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team

14. Saving document presets always changes back to pica units

    When creating and saving new document presets, despite choosing a different unit such as inches or points, after hitting the save button, the document preset is only saved in picas unit measurement

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    15 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Thank you for reporting this issue. We’re reviewing this.

    —
    InDesign team

15. Grep expressions with ~F in a character class fail in endnotes

    The inclusion of ~F in a character class invalidates grep expressions in endnotes.

    InDesign version: 14.0.2.324 (with the GREP fix installed)

    Steps to reproduce:

    1. Open the attached document. It contains a single page with text and an endnote.
    2. In the GREP tab of the Find/What window, enter the following GREP expression:

    \d[^.,;~F]+

    And target the document. The expression matches from a digit up to the next period, comma, semicolon, or footnote marker.

    Expected result: The expression should match some text in the main text and in the endnote.
    Actual Result: The expression does not match anything in the endnote.

    To show that it's ~F that's the problem, use this expression:

    \d[^.,;]+

    It matches in the main text and in the footnote, as expected.

    The inclusion of ~F in a character class invalidates grep expressions in endnotes.

    InDesign version: 14.0.2.324 (with the GREP fix installed)

    Steps to reproduce:

    1. Open the attached document. It contains a single page with text and an endnote.
    2. In the GREP tab of the Find/What window, enter the following GREP expression:

    \d[^.,;~F]+

    And target the document. The expression matches from a digit up to the next period, comma, semicolon, or footnote marker.

    Expected result: The expression should match some text in the main text and in the endnote.
    Actual Result: The expression does not match anything in the endnote.

    To… more

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    6 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Hi,
    Thanks for reporting the issue
    We are looking into it

    -InDesign Team

16. Import PDF Comments - New Bugs identified

    We're facing below issues in the new feature, called 'Import PDF Comments':

    (1) If text frames are overlapped and grouped, PDF comments are not embedding correctly, also updating in wrong places (please refer the attachment 1Error1.png)
    (2) PDF comments are not embedding correctly for the grouped frames (please refer the attachment 2Error2.png)
    (3) PDF comments are not embedding correctly for the sub-frames (please refer the attachment 3Error3.png)
    (4) PDF comments are not embedding correctly inside table cells (please refer the attachment 4Error4.png)
    (5) PDF comments are not embedding correctly when the fonts are missing (please refer the attachment 4_Error5.png)

    Please check and fix quickly, also let me know, if you need any clarifications on the above reported feedbacks.

    We're facing below issues in the new feature, called 'Import PDF Comments':

    (1) If text frames are overlapped and grouped, PDF comments are not embedding correctly, also updating in wrong places (please refer the attachment 1Error1.png)
    (2) PDF comments are not embedding correctly for the grouped frames (please refer the attachment 2Error2.png)
    (3) PDF comments are not embedding correctly for the sub-frames (please refer the attachment 3Error3.png)
    (4) PDF comments are not embedding correctly inside table cells (please refer the attachment 4Error4.png)
    (5) PDF comments are not embedding correctly when the fonts are missing (please refer… more

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    4 comments  ·  PDF Comments  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

17. Indesign CC 2019 14.0.1 xmp-information for images cannot be copied

    1: Indesign 14.0.1
    2: open any link details for any placed image/XMP-information
    3: I want to copy text from this window to clipboard (like credit-information). This was possible in Indesign 2015.
    4: it is not possible to copy text.

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    15 votes

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    9 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

18. InDesign 13.1 Crash when show "Margins and Columns" Dialog and click "OK"

    1. Version InDesign 13.1
       Testing Windows 10(1709) and macos 10.13.4, same results

    2. Steps
       1 Execute InDesign 13.1
       2 Show "Margins and Columns" Dialog (Application Default)
       3 Click "OK" button

    3. Expected result
       Crash InDesign

    4. Actual result
       Don't crash

    15 votes

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    7 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

19. Applying a paragraph style causes text to appear duplicated on screen, but it's not really.

    CC 2018, OS High Sierra, both most current, brand new install on a brand new iMac Pro.

    If I apply a style using a key command, 90% of the time the text from the cursor down goes crazy, looks duplicated. But if I hit the key command again, or click off the paragraph, or scroll, it goes away and is normal. So it's not really duplicating anything as far as I can tell. I screen captured exactly what it looks like.

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    15 votes

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    3 comments  ·  Styles  ·  Delete…  ·  Admin →
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    Under Review  ·  Abhinav Kaushik responded

    Thank you for reporting the issue to us.
    We are currently reviewing it.
    InDesign Team

20. World-Ready Composer Is messing up the kerning in Latin fonts

    I have reported a variation of this—back with CS6—but it seems not to have been fixed. I assume it's a bug, but if someone can enlighten me about what I might be doing wrong and how I can fix this, I'd appreciate it.

    I often work on books that include Arabic and Hebrew words and phrases in the middle of English text. They only way to get the Arabic ligatures to form is to use one of the World Ready composers. When I do that, though, the kerning around some English characters often—but not always—is affected. I have tried turning on and off various settings—justification settings, kashidas, etc.—and their effect seems to be random. Sometimes the changes fix the problem until the page redraws, sometimes the errant kerning is corrected in one location but shows up in another location, sometimes nothing happens at all. I'm attaching two screen captures of a book that I have in production now with the word "economics" selected in each. In the shot with the World-Ready Paragraph Composer active, you can see the extra kerning between the "e" and the "c." In the shot with the WRPC deactivated, the word looks as it should.

    Is this a bug? If not, what am I doing wrong? If it is, when might we expect a fix. Unfortunately, I have a deadline on this project now and can't see any reasonable way to fix this. Thanks for considering this problem.

    I have reported a variation of this—back with CS6—but it seems not to have been fixed. I assume it's a bug, but if someone can enlighten me about what I might be doing wrong and how I can fix this, I'd appreciate it.

    I often work on books that include Arabic and Hebrew words and phrases in the middle of English text. They only way to get the Arabic ligatures to form is to use one of the World Ready composers. When I do that, though, the kerning around some English characters often—but not always—is affected. I have tried turning… more

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    15 votes

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    10 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team