6801 results found

1. InDesign Shortcuts set to retro QuarkXPress Shortcuts not working after High Sierra update

   Edit/Keyboard Shortcuts/Set to [Shortcuts for QuarkXPress 4.0]

   InDesign CC shortcuts set to retro Quark shortcuts not working after updating to High Sierra 10.13.2

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2. Applying Master Page covers Document Pages

   Version: InDesign CC
   Steps to Reproduce: Apply the Master page
   Expected Result: Master page would be in the background
   Actual Result: Master page is in the foreground

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   1 comment  ·  Document/Pages  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

   If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

   Reproducible Steps –
   • Error snapshot or video recording of the issue.
   • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

   Adobe InDesign team

3. nested hyperlinks

   Currently, hyperlinks in InDesign documents don't survive import/nesting into other InDesign documents. It would be great if they did -- it's the only thing preventing me from nesting pages from a "base" document into multiple localized versions...

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   1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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4. Endnotes fail to import from .doc if no master page is applied in InDesign 2018

   If placing a word doc that contains endnotes in cc2018, the text will import but all endnotes will be missing is there is no master page applied within the InDesign file.

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Issue is now fixed InDesign’s latest update.
   Please update to Id 13.1 for the resolution of the problem.

   Thanks,
   Abhinav

5. Blank (Empty) panels in InDesign

   Effects panel is blank for the last month or two. Inconvenient.

   Indesign 2018, 13.0.1
   Mac OS 10.13.1

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   16 comments  ·  Effects/Transparency  ·  Delete…  ·  Admin →
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   CLOSED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   This issue is no longer reproducible. If you are still facing this issue, you may try to quit the application, trash InDesign Cache and Preferences and check again.

   
   

   --

   Adobe InDesign team

6. Import failed when placing .indd file, while user has file open. (on SMB share)

   Import failed when placing .indd file, while user has file open. (on SMB share).
   User receives the message, "Import failed." when placing a .indd file inside of another InDesign file.

   If this is a limit of InDesign it would be helpful if the error message was more detailed. If this error prompted the user to close the open file, it would be clear what is causing the issue. I believe that I have been able to place an open InDesign file in the past.

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7. image position changes on pdf export

   I am creating a 'flipbook' of images in InDesign, when I fullscreen the flipbook in InDesign all the image positions are correct and do not move, however when I export to a PDF and preview the flipbook using acrobat, the images do not retain their exact positions and move 1px or 2px on some pages. I have repeatedly checked the image positions in InDesign and and they are all fixed in the same position. Is there any option in the PDF output settings that ensures that the images will be 'anchored' to the correct position?

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   1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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8. InDesign crashes when mounting/updating another InDesign document with overset text

   InDesign Version: Adobe InDesign CC 13.0.1
   Operating System: macOS High Sierra version 10.13.2
   Computer: MacBook Pro (Retina, 15-inch, Mid 2015)

   Steps to reproduce the issue:
   1. Create a new document in InDesign with at least 3 pages.
   2. Make a textbox on one of the pages (e.g. page 1) and fill it with some text.
   3. Resize the textbox so that some text overset and preflight shows 1 error - overflowing text.
   4. Save and close the document
   5. Create a new InDesign document
   6. Place the InDesign file with the overflowing textbox in the new InDesign document (NOTE: You need to place the page which actually has the overflowing text). You should get an error message that the document you want to place is containing overflowing text. Click OK.
   7. Alt+Double Click / Opt+Double Click on the placed document in order to edit it.
   8. Do some edits in the document, e.g. duplicate the textbox with the overflowing text by holding ALT while moving it. Make sure that you still have overset text in the document.
   9. Save the document, and close it by clicking CMD+W or File->Close. This should automatically lead you back to the document where you placed the document, and InDesign should try to automatically update the placed document with the new content.

   Expected result:
   InDesign should update the contents of the placed InDesign document, and not crash, regardless of whether the placed InDesign document contains overset text or not.

   Actual result:
   In my case, InDesign crashes at the end of step 9 when trying to update the placed document containing overset text. I have attached a screenshot, in addition to the crash reports generated by Apple/Adobe at this time. InDesign shows the following error message (translated from Norwegian to English): "Error: Adobe InDesign is exiting. A serious error occured. Restart InDesign to restore work in any InDesign-documents that isn't archived." It also shows a dialog box which warns you about overset text on pages in the placed document.

   Extra notes and comments:
   If InDesign didn't crash in step 9, you can try to go to the "Links" panel and update the link to the placed document, if it didn't update automatically. In general you should also try placing and updating InDesign documents containing overset text into another InDesign document, and this error should occur eventually.

   In my experience InDesign crashes very often due to this error when using a workflow which requires mounting other InDesign documents, which might contain overset text accidentally. In the workflow that we use, this error is very devastating leading to InDesign crashing up to several times per day (or per hour) in certain periods.

   The error most consistently occurs when doing some changes in a document containing overset text, and then updating it in InDesign, as described in the steps to reproduce the error. However, the error has also occured when placing the document, not just while updating it.

   I have also experienced that this error occurs even when there just are some extra lines at the end of the textbox, so that text technically overflows, but no preflight error appears because the overflowing text is just empty lines/paragraphs. This makes the bug extra difficult to avoid, because the overflowing text could be in any textbox in the document, even though no error is showed.

   This error has occured consistently over several InDesign and OS versions, at least for several years, probably since the feature to place another InDesign document was introduced.

   InDesign Version: Adobe InDesign CC 13.0.1
   Operating System: macOS High Sierra version 10.13.2
   Computer: MacBook Pro (Retina, 15-inch, Mid 2015)

   Steps to reproduce the issue:
   1. Create a new document in InDesign with at least 3 pages.
   2. Make a textbox on one of the pages (e.g. page 1) and fill it with some text.
   3. Resize the textbox so that some text overset and preflight shows 1 error - overflowing text.
   4. Save and close the document
   5. Create a new InDesign document
   6. Place the InDesign file with the overflowing textbox in the new InDesign document (NOTE: You… more

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   1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your support. The issue is now fixed in the latest update of InDesign.
   Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

   If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

   Let us know if the issue is resolved for you in InDesign 14.0.

   Thanks,
   Abhinav Kaushik
   InDesign Team

9. caps

   Everytime I type a capital "I" all letters following are all CAPS. It only does it when I type that letter. Then after I select the text to change it to lower case the only way to get the cursor back in my control is to do a DESELECT ALL COMMAND. Otherwise the sentence stays selected and stuck. Another thing it does if not all caps is it changes to first letter in the entire sentence will be Capitalized like a title character style. My text is a set character style that I have set to be regular format, not small caps etc. When I changed it to "ignore" it still had the bug.

   Everytime I type a capital "I" all letters following are all CAPS. It only does it when I type that letter. Then after I select the text to change it to lower case the only way to get the cursor back in my control is to do a DESELECT ALL COMMAND. Otherwise the sentence stays selected and stuck. Another thing it does if not all caps is it changes to first letter in the entire sentence will be Capitalized like a title character style. My text is a set character style that I have set to be regular format, not… more

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   0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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10. InDesign CC 2018 Application frame will not fill screen

    Hi Folks

    Having an issue since InDesign 2018 with sizing the app window.

    When in Application Frame mode, the frame will not expand horizontally to fill the screen — it will only expand vertically.

    It expands normally up to about 80% of the screen width, but then becomes unresponsive to any attempt to make it wider - so I'm working in a dinky little workspace.

    The app seems to think my display is narrower than it really is.

    Windows expand normally when application frame is turned off, and return to the problem width when app frame is turned back on.

    Thx

    T.

    InDesign CC 2018
    iMac Late 2013
    High Sierra 10.13.2
    32GB RAM
    NVIDIA GeForce GTX 780M 4GB
    Second display: NEC Multisync 2560x1440

    Hi Folks

    Having an issue since InDesign 2018 with sizing the app window.

    When in Application Frame mode, the frame will not expand horizontally to fill the screen — it will only expand vertically.

    It expands normally up to about 80% of the screen width, but then becomes unresponsive to any attempt to make it wider - so I'm working in a dinky little workspace.

    The app seems to think my display is narrower than it really is.

    Windows expand normally when application frame is turned off, and return to the problem width when app frame is turned back on.

    … more

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    1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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11. [Indesign CC 2018][BUG] Label info empty on library item when running javascript

    When running a Javascript which checks a library item, the label property is always empty. Script labels can be applied on items on a page and dropped in a library. When adding the item to the page again, the label is still present. But when checking the label of an item using a script when the item is still in the library, the label property is empty.

    Just test this using ....
    alert(app.libraries[0].assets[0].label);

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12. [Indesign CC 2018][BUG] Offset tables not detected when running Javascript

    When running a script which processes tables in textframes, offset tables are not detected. If you have a text frame which contains 5 tables, of which are only 3 visible, and 2 are offset. The script detects only 3. You can test this using ...

    alert(app.activeDocument.allPageItems[0].tables.length);

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13. Data Merge: Data on a master page AND on a locked layer CRASHES when creating merged document

    Best described by the original post on Reddit that was then confirmed by me: https://www.reddit.com/r/indesign/comments/7m8znp/psa_attempting_to_run_datamerge_with_data/ Try it out with the demo provided.

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Hi,
    Thanks for reporting the issue. The crash/protective shutdown is reproducible at our end.

    -Aman

14. Type on a path on a master page does not appear on a resulting Data Merge PDF beyond the first record

    Please read this post that accurately describes the issue: https://forums.adobe.com/thread/2437061
    I've attached a file so the fault can be replicated

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    3 votes

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    5 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This issue was fixed in InDesign 2019 version.
    Closing this thread.

    —
    Adobe InDesign team

15. [Indesign CC 2018][BUG] Indesign crashes when using script to remove table row

    When using a javascript to remove a table row, Adobe Indesign crashes.
    This happens when a table has only 2 rows. The table contains a header row and your script tries to remove the only body row.

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Hi,
    We have been able to reproduce the issue and it is currently under investigation.

    Regards
    InDesign Team

16. Hyperlinks not detected

    The "Convert URLs to Hyperlinks" function in the hyperlinks panel is not working properly in CC 2018. Not all the links are detected. There doesn’t seem to be any logic in which links are detected and which are not, it seems very random.

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    7 comments  ·  Others  ·  Delete…  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,

    I tried out with various hyperlinks and the function is working fine for me.

    Please try it out with the latest release and even then if you encountering the same issue,
    please provide sample documents with which you are facing the issue or just add a small video (on WeTransfer/Youtube/Dropbox) and share the link.

    Please do mention your machine configuration like OS, Locale.

    You can also send files/links directly to paawasth@adobe.com

    Thanks & Regards
    Payal Awasthi (InDesign Team)

17. Story Editor not close during export

    Impossible to close the story editor dialog when a backgroud task is active.
    Indesign returns an error like this: "Impossible to close indesign when a backgroud task is active"

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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18. images pixelated when rotated

    When I place an image into InDesign it imports high res, but when the image is rotated, it becomes severely pixelated. Even when the image rotation is a small degree - just a few degrees even. The image preview becomes distorted severly and changes distortion with every degree of rotation. I should mention that I am a professional graphic designer with over 20 years of experience so I have tried all of the obvious fixes - switched view to "overprint preview", set display performance to "High Quality", deleted preferences.. I have done everything imaginable. Running a machine with 3 GB of RAM so should be fine there... contacted Adobe Customer Support and he could not resolve the issue. Says that he tried it on his end (also with high res images) and he is experiencing the same issue. Said that it is to be expected from the software. We aren't talking about a mild amount of pixelation or distortion here. As soon as you rotate, it gets REAL ugly REAL quick lol. I just refuse to believe that InDesign is that poor at image previewing. There has to be another solution to this. Example shown here is a scanned image, 720ppi - look at the lines under the logo at the top. And this is a flattened JPEG. HELP!!!! I can't be the only one experiencing this.

    When I place an image into InDesign it imports high res, but when the image is rotated, it becomes severely pixelated. Even when the image rotation is a small degree - just a few degrees even. The image preview becomes distorted severly and changes distortion with every degree of rotation. I should mention that I am a professional graphic designer with over 20 years of experience so I have tried all of the obvious fixes - switched view to "overprint preview", set display performance to "High Quality", deleted preferences.. I have done everything imaginable. Running a machine with 3 GB… more

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    3 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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19. Editing Text Causes First Line to Move Down

    If you edit text, the top line drops down (a little bit? not sure how much), as if the text frame has inset spacing from the top.

    2 votes

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    3 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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20. ALL DAY pdf export

    It took 5 HOURS to convert a file to pdf 1. ID had a terrible time reading an Illustrator vector -- same vector on every page. Felt like I was back in 1999.

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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