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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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6801 results found

  1. Files with special characters

    When linking files with special characters in their name (German umlauts, to be precise) on an Apple Macintosh system, exporting the project and transferring the whole stuff to a windows system, everything looks perfect, but
    - links in the indd file to assets with umlauts are recorded as missing
    - relinking on a per-folder-basis does not find them, either

    Workaround: re-link each file on a per-file basis.

    Guess there is something wrong in the way indesign handles the file names internally (i.e. some encoding issue).

    1 vote

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    0 comments  ·  Print/Packaging  ·  Admin →
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  2. publish online navigation buttons disappear in browsers and don't come back

    When I view a published document, the browser based navigation buttons and menu for downloading disappear after a couple seconds and don't come back without hitting F5. This is unworkable. Please change it so the nav arrows remain on the screen, even in full screen mode. I can't have my clients struggling to go to the next page. This happens in Chrome and Firefox. In Edge, they disappear, but will reappear if I move my mouse to the edge of the screen - also very frustrating because I just want to click through the document without struggling to find the…

    60 votes

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  3. Disappearing panels

    Sometimes, when switching applications then back to InDesign, some of the panels are turned off. One that's particularly annoying is the Swatches panel. It doesn't always do it but when it does it's really annoying having to open it back up again.

    Resetting InDesign preferences doesn't fix it.

    This only seems to affect one Mac that's running El Capitan. We have others that are also on the same version of OS and same version of InDesign that don't do this.

    3 votes

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  4. Pasteboard size difference between CC 2017 and 2018 causes page view jump

    This occurs when I begin to work on a document that was made in a previous version of InDesign, which by default had smaller top and bottom pasteboard margins. The first actual action I perform on a spread — not just clicking; something like moving an object, editing text and deselecting the text box, or creating a new object — causes the pasteboard to increase in size vertically to what I presume is the new default, which also causes the page view itself to jump down. This only happens on the active spread. This also produces a graphical error if…

    3 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating to the latest version of InDesign, start a new thread by adding all the relevant details. We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  5. InDesign CC2018 is not compatible with Nvidia GPU anymore

    With NVIDIA GeForce GTX 680MX 2 GB and MacOS High Sierra 10.13.3,
    pictures in boxes are going to be greyed, when manipulate the border/box. They are also going to be greyed when moving the content. With CC2017 it works properly. I was in contact with a chat support person already, who can proof this.

    4 votes

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    Need More Info  ·  Sumit Garg responded

    Hi ,

    Can you please share screenshot for this issue. And , are you facing this issue for all the documents ?

  6. glitchy grey squares and triangles popping up under images when placed, they also sometimes pop up under the cursor.

    I keep getting grey squares and triangles pop under the cursor or under images when I place them on my document and Its very distracting. Im not sure if its anything to do with the new update?

    2 votes

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  7. XML tagging with GREP

    GREP is a great tool, but when we use GREP to highlight more than one character style in a paragraph there is an issue with the XML tagging tool.

    Only the first GREP expression applies a character style that can be automatically tagged by character style. All further GREP expressions apply the character style but don't then go on to automatically tag by character style.

    Currently we have to work around it with scripting, but it is a very strange bug to have.

    1 vote

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  8. Since the update to Mac OS High Sierra, Indesign and Illustrator just aren't as they used to be. Failing constantly.

    Since the udate to Mac OS High Sierra, Indesign and Illustrator keep crashing and bugging. Lots of different errors. Many times telling you can't save. When updating a link in Illustrator, Indesign crashes when updating the link etc...

    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  9. Outside aligned strokes are buggy

    After outlining text, putting an outside or inside stroke on it produces odd results. It seems it aligns to the absolute outside of the object, rather than the edges like it does in other Adobe programs. I've attached an example of what adding an outside stroke to an outlined 'e' looks like in both Indesign and Ilustrator looks like. This seems to effect any object that has a section cut out.

    3 votes

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    0 comments  ·  Others  ·  Admin →
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  10. cannot place XLSX table

    I'm unable to place an Excel file/table. When I choose Place...select any Excel file (.xls or .xlsx) and check "Import Options":
    - Options dialog appears, but no fields are selectable, except decimal places.
    - Click OK, and I get nothing. No error message, and no content.

    If I place a file WITHOUT options, I get the content of the Excel NOT as a table, but as tab-delimited text. This is not acceptable, as the integrity of the table is lost when I "convert text to table." Where there are (supposed to be) empty cells, data from other cells appears where…

    1 vote

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  11. fonts appearing as distressed almost

    Some fonts appear as distressed. Almost like there's a pattern overlay on them. It changes as you move the text box around on the screen. Doesn't export into pdf like this, only in active document (see blue text, I've included what appears in indesign and how it looks normally)

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  12. Incorrect transparency redering on screen

    When I open a document that has a drop shadow applied, the shadow papers misplaced and distorted. If I turn the drop shadow off and on again, it fixed the issue. Also if I open a document that has an Outer Glow applied, it appears too opaque and too large. It seems that if I apply an Outer Glow to to the Object effect , save and close the document and reopen, somehow an Outer Glow is also applied to the Text effect. Other similar issues as well.
    InDesign 13.0.1 (but was the same in 2017)

    1 vote

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    0 comments  ·  UI/UI Scaling  ·  Admin →
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  13. adobe color theme

    Version of Adobe InDesign : 13
    Steps to reproduce the issues
    

    1 - create a new document
    2 - Import or draw something
    3 - Select element you want to move or made a snippet
    4 - move them to the Adobe color Theme panel and drop.

    Expected result : a sound like other pannels
    Actual result : The Snippet code will be displayed in the Adobe Color Theme panel.
    
    3 votes

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  14. interface small

    Icons and font in indesign cc 2018 is too small
    What about solving this issue
    Thanks

    10 votes

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  15. InDesign performance issue: New document window gives blank screen

    Latest version of InDesign supplied by Creative Cloud installer on 64-bit Windows 10 PC.

    Steps to reproduce:
    1. File - New Document.
    2. Bingo...

    Expected result:
    A useful window with options to create a new document.

    Actual result:
    A useless blank screen (see attached screenshot).

    18 votes

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  16. Publish Online Incorrect German translation

    Publish Online.
    As reported in the forums:
    In the "readerView" is a translation error in the "language-dropdown-content"
    it should read "Deutsch" (without the "e" at the end)!!
    "Deutsche" would be reffering to "several German people" not the German language. That is ALWAYS "Deutsch" only.
    Looks weird for a "Deutsche" :-) Would be like reading "Englishes" as a language option...

    5 votes

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  17. InDesign 13.0.1 Crashes when saving older documents

    InDesign crashes when saving older documents to the newest version. Any suggestions? Fix?

    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  18. Error code 14: File cannot be opened - file from network storage is incompatible

    My InDesign (2018) document is synced for offline use in Google Drive. (We've just begun using Google File Stream). I go to open the document with WIFI disabled and this error message appears (see attachment).
    When I enable WIFI again, the document opens without issue.
    I'd appreciate any help please! Thank you.

    2 votes

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    2 comments  ·  Others  ·  Admin →
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  19. Selection Toll

    My Selection Tool, does not display properly and makes this wield yellow/green did like image. This means, I can not select objects properly and this is affecting the speed I'm working at.

    Please Help!

    2 votes

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  20. Start Page is Blank on 30" Monitor

    On my 30" Monitor, the ID start page is blank. When I make my workspace smaller, say closer to 27", the start page appears, showing me recent files, etc.

    3 votes

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